Kestrel Grove Care Home

My mother has been a resident at this home for over five years, she is 95 and has the brain of a 70 year old. The main thing with my mum, her body is a little frail, she has had two hip operations and that is why she decided to move into a care home. She is a funny lady with a great personality, but quite high maintenance, all the staff run around her, helping her, getting her dressed, taking her to the loo, getting her to the lounge for the entertainment which she likes joining in with. Over the years she has become dairy free due to stomach issues, the kitchen crew took this on board and adjusted her menu accordingly. When I am there for however long, even if it’s just for an hour, someone always pops in to check on her, which puts my mind at rest. I am an only child so no other help around and when I walk out I know I’m leaving her with people who care and I can trust.

I cannot praise them enough for how they go above and beyond. The care is top tier and not only are the head nurses exceptional but every nurse/carer I have witnessed looking after her. The lady who works front of house has been amazing from the start and cannot fault her enthusiasm when going above and beyond. I hope it continues because I have recommended this home to so many people. I literally cannot fault it and I would give them 10 plus because they have that home down to perfection.

The nursing team is second to none, their door is always open to talk or for questions. The care givers are so super lovely. We feel extremely lucky that Mum spent her last few months in this special place. It has my highest recommendation. Eternally grateful.

My mother (ninety-seven) stayed at Kestrel Grove after an accident at home and three months in hospital. We were so impressed with everything about the home, especially the staff who are outstanding; hugely kind, diligent, patient and highly professional. Mum wanted to live back at home and is pleased to be back there, but misses the staff. The home is very well run, the premises are kept beautifully, including the grounds, and the food is very good indeed. If we had any queries or requests, the door to the manager's office was open for us. Kestrel Grove is highly recommended by our family.

Mum made it home after 4 months, if need be she would be very happy to return.

I would not hesitate in recommending Kestrel Grove to others.

When she was able, Mum enjoyed being wheeled around a very large, well-kept garden, which for her was one of the main reasons for deciding to live there. In the period when her health sadly deteriorated and she passed, in June 2022, the staff were so compassionate towards her and thoughtful of the family. We can't thank the staff enough and would have no hesitation in recommending Kestrel Grove.

After being admitted to hospital the family were determined to get dad the care he deserved at 97 and being a POW at the hands of the Japanese for 3 years. After researching and talking to a few homes in the area, the manager visited dad in hospital and for the next 4 years, 4 months Kestrel was our second home. The care dad received at Kestrel was second to none, the owner and managers have great admiration from the family in their dedication and direction they give to the team to carry out their duties so well. The past 19 months have been incredibly difficult for us all and even more so for care homes, Kestrel did everything they could to keep dad safe from Covid, however, Dad not able to see his family for long periods eventually took its toll and from Christmas 2020 we could see a slow deterioration in him until he sadly passed in July 2021. We owe a great deal to you guys for your professionalism and care for dad.

This care home is the absolute best and I cannot praise it enough. The staff are extremely attentive and caring - from the kitchen staff who prepared foods that my father requested, to the lovely cleaners and fabulous carers, attentive nursing staff and the owner. As my father's relative, I was similarly treated with courtesy and respect and the staff always offered us refreshments (free of charge) and had time to discuss my father's ailments and his condition, generally. We felt their love and support at all times. Nothing was too much bother and I would not hesitate to recommend this nursing and residential home. My father was here for 18 months and it became his home.

I cannot rate this home highly enough. The manager and his amazing staff genuinely 'cared' for my father in every aspect of his life - the love and respect his carers had for him was absolutely genuine. Indeed three of his carers came to my father's funeral in their own free time, which says it all. The support that I too received from the staff was second to none when my father sadly passed away. Nothing was ever too much trouble for them and that encompasses not just my father, but his frequent rostrum of visitors as well. All of the staff, from the cleaners and kitchen staff to the nurses and senior managers, always had a lovely smile and were full of bounce and good cheer. In an era where there is so much publicity about the abuse of the elderly, I cannot find the words to recommend this home highly enough. Who knows - when the time comes for myself, I would not hesitate to book myself in.

My great grandmother resided there in the 1970s, my aunt in the 2000s and my Mum in the 2010's. The same family has been running the Nursing Home throughout and I cannot thank them enough. They do an amazing job.

My mother has been in Kestral Grove for one year now and I think it is a wonderful Care Home. Mum always says she is very happy and content there. There is always a warm welcoming atmosphere and the staff are very attentive to Mum. I am so pleased that we chose Kestral Grove for Mum.

My experience of the home is it's very caring and the care staff and nurses are some of the best.

I have been a resident here since December 2018 and could not be happier. The staff are extremely caring and helpful and nothing is too much trouble. The food is excellent and there is a full choice available. I have a lovely room and enjoy all the varied entertainments available.

I cannot praise the staff and management of Kestrel Grove enough for all they did for my mother in the last few weeks of her life, having moved to the home from hospital suffering with terminal cancer.

Although my mother was there for only a short time, all the staff seemed to get to know her and check in on her constantly. As my mother's condition was terminal I was also given exceptional help and support in dealing with the finality of the situation.

All my family took great comfort in knowing we had managed to secure a place for my mother in a home that cared so much for all its residents.

Both my grandparents resided at Kestrel Grove for four years, they were looked after with the utmost care and love - the care team are amazing and became part of our family, sadly we lost my Grandpa in 2017 and later on in October 2018 my Grandma passes too, but both of them were cared for till the end. I highly recommend Kestrel Grove - The owner is one of the most compassionate people I’ve had the pleasure to meet.

Nothing was too much for them while my mother was there. The attention and support all the staff gave all of our family during mummy’s last few weeks was astounding. We can not thank them enough and would certainly recommend them.

I am so relieved that we found Kestral Grove. The care and kindness is superb and we can relax knowing the excellent care our mother is receiving. The staff have such a good relationship with my mother and nothing is too much trouble.

Since being here, I have nothing but good things to say about this home.

I was recommended to this care home 3 years ago for my mother who is now 99 years old. I cannot praise the management and staff more highly as they have been a pleasure to deal with for the last 3 years and have provided exemplary service. The welcome given to her was brilliant. The food is good and they take her out often, which isn't easy as she is partially blind and deaf and has Oxygen. Having been to other homes, I consider ourselves lucky!