Submit a Review for Birch Green Care Home
Ivydale, Birch Green, Skelmersdale, WN8 6RS
View full details of Birch Green Care HomeLatest Reviews for Birch Green Care Home
19 January 2026
I can't praise Emma and her team enough, my mother lived on her own until she was 94. Moving into a care home was not what she wanted, however it was what she needed. The home does more than care for their residents, they care for the family. My sister and I have had meetings with Emma and Jill and
they've understood how we feel and explain the reasons behind mums behaviour when she moved in.
Mum after 4 months has finally settled and the unique things Birchgreen do for residents is unbelievable. I can't thank them enough, for anyone who wants an extended family, this is the place to trust your loved ones to. Residents are treated with care and respect, I will also say love as I've seen it myself. Thank you forever grateful xx
22 December 2025
Just want take time to write another review, for all the staff at Birch Green care home , they do an outstanding job of looking after my dad . The nurses, carers, the housekeeping headed by Claire is outstanding , everything is absolutely spotless. It's a great comfort knowing how well he's getting
looked after and he has a spotless comfortable room to stay in
06 November 2025
I can not fault Birch Green in any way they have been amazing with my mum since day one
03 November 2025
The Care Home is ran very well.
The staff are always friendly and welcoming.
The activities and activity staff are excellent and inclusive.
The grounds are well kept, it is a lovely area to sit and enjoy a visit with my mum
03 November 2025
The staff are friendly and caring, nothing is too much trouble, the food is nourishing and varied. Everywhere is spotlessly clean and the residents are well looked after.
03 November 2025
My mum struggles to understand some of the young male bank staff, as some speak very poor English.
23 October 2025
Mum has been a resident for 18 months. She is well-cared for; enjoys chatting to staff and residents alike.
As a family, we are kept informed of any concerns and staff alter Mum's care accordingly.
Mum is very happy living at Birch Green.
23 October 2025
My aunt has been in Birch Green for almost three years now and she is so happy here and always has been. The Staff are brilliant with her and nothing is too much trouble for them. In those three years I have never had a problem that wasn't dealt efficiently and with great care for my aunt's
welfare. I can't thank everyone enough. I have peace of mind that my aunt is in a safe place.
23 October 2025
We find the staff are very kind and polite. Respectful of our Dad. The staff are happy to answer our questions and reassure Dad. A friendly place.
There are parts of the building, that is Dads room and local toilet, that are very tired and worn, Dad has not complained.
It is sad for Dad to be in a
care home, but I feel Birch Green staff make it a better experience for him. We feel he is cared for well.
21 October 2025
My mum has vascular dementia and we have witnessed a steady decline over recent years. I work in primary care and have been looking for a care home for quite a while, knowing that there would come a time when we could no longer, as a family, provide the care that mum needed. I have been very
impressed with the care and compassion that all staff provide to my mum and all of the other residents. I know that I have chosen the best care home. Thank you Birch Green !
09 April 2025
My experience of the nursing home from when my sister entered is that all the staff are extremely courteous, welcoming and very helpful and friendly. Extra attention is paid to resident's with lots of photos of friends and loved ones at special events over the year. The residents all appear to be
treated with great care and dignity.
26 March 2025
Birch Green Care Home has looked after my husband with dementia from when I became too ill to continue. He was treated with dignity and respect and settled in well. The staff were so welcoming, kind and compassionate. I cannot thank them enough for the care they have given. My husband enjoyed the
varied activities and we thought the food was excellent. He was living in Birch Green for almost 18 months until he passed away recently.
02 September 2024
My father is a resident in Birch Green Care Home.
I cannot speak too highly about the quality of the staff at Birch Green.
They are caring, compassionate and dedicated.
The home is spotless and my father is always clean and comfortable when I visit.
23 August 2024
My mum was admitted to respite in July by managers, and they were literally like angels in a time of extreme distress in the family, but especially Mum. She has a number of health conditions but has vascular dementia, which is deteriorating very quickly, and decreasing mobility from a non-healing
leg ulcer. The home has helped her in every possible way when other services have let us down. Every member of staff has been so lovely, caring and professional. The home is friendly and has amazing facilities, but more than anything, it makes the residents feel safe and loved. Thank you.
22 May 2024
My husband entered the care home on February 2nd, 2024. From the first day, he was welcomed by members of staff and settled immediately. He became bedridden and was looked after with care and compassion by everyone.
I cannot thank the staff enough for the understanding and care received. Sadly he
died on the 21st of April with both myself and his sons by his side.
08 May 2024
Our family would like to say a massive thank you to all the staff at Birch Green Care Home who looked after our 98-year-old aunt while she was a resident for several months recovering from a broken hip.
We are so grateful for the meticulous care and genuine love everyone at Birch Green gave our
aunt. All the staff treated her as you would a much-loved family member. Nothing was too much for them as she gradually failed to respond.
The doctors and nurses who visited her were amazing and kept us updated regarding her health. The care staff who kept encouraging her to eat and try to walk again were sensitive and showed wonderful patience and understanding.
Birch Green is an excellent example of how caring for elderly people should be done.
18 April 2024
I visited Birch Green with my friend whose relative is in the care home. It was on the afternoon of the afternoon tea on 1st April for all residents. The rooms were set up just like a lovely cafe, with cake stands etc. on every table. There was a singer successfully getting residents to join in. All
of the staff were amazing in interacting with residents and guests as well as dancing with residents. The atmosphere was wonderful and the care I witnessed exemplary. Thank you, I felt very emotional when I left.
19 January 2024
After a 6-week stay in hospital Mum moved into Birch Green for end-of-life care.
Mum was well looked after in Birch Green. She enjoyed her little chats with her carers and the domestic team, her personal care was always taken care of. Information and updates always available. As a family we can
only thank the team for their kindness and care during Mum's stay. Mum sadly passed away on 24th December 2023. Thank you all for caring.
25 September 2023
Birch Green Care Home had availability when we hit a crisis point in our care provision for Mum recently and were incredibly helpful and supportive during what was, for us, a traumatic decision to place her for respite. We were shown an immaculately clean room by friendly and caring staff and met
with kindness throughout. There was a tangible feeling of care being provided to all residents by all staff. Mum’s improvement in mood, mobility, interaction and general well-being has been such that we realise we are unable to provide the level of stimulation and 24-hour care in a safe environment that she is experiencing at Birch Green and have taken the decision to extend her stay indefinitely.
15 September 2023
All of the staff have provided exceptional care, support and affection to my mother who has been in the nursing home since July 2023. The family are so thankful for how comfortable they made her feel and nothing was ever too much trouble. They arranged for us to celebrate our parents platinum
wedding anniversary in the home we could not have asked for more. We highly recommend Birch Green Care Home.
Latest Reviews for Birch Green Care Home
19 January 2026
I can't praise Emma and her team enough, my mother lived on her own until she was 94. Moving into a care home was not what she wanted, however it was what she needed. The home does more than care for their residents, they care for the family. My sister and I have had meetings with Emma and Jill and
they've understood how we feel and explain the reasons behind mums behaviour when she moved in.
Mum after 4 months has finally settled and the unique things Birchgreen do for residents is unbelievable. I can't thank them enough, for anyone who wants an extended family, this is the place to trust your loved ones to. Residents are treated with care and respect, I will also say love as I've seen it myself. Thank you forever grateful xx
22 December 2025
Just want take time to write another review, for all the staff at Birch Green care home , they do an outstanding job of looking after my dad . The nurses, carers, the housekeeping headed by Claire is outstanding , everything is absolutely spotless. It's a great comfort knowing how well he's getting
looked after and he has a spotless comfortable room to stay in
06 November 2025
I can not fault Birch Green in any way they have been amazing with my mum since day one
03 November 2025
The Care Home is ran very well.
The staff are always friendly and welcoming.
The activities and activity staff are excellent and inclusive.
The grounds are well kept, it is a lovely area to sit and enjoy a visit with my mum
03 November 2025
The staff are friendly and caring, nothing is too much trouble, the food is nourishing and varied. Everywhere is spotlessly clean and the residents are well looked after.
03 November 2025
My mum struggles to understand some of the young male bank staff, as some speak very poor English.
23 October 2025
Mum has been a resident for 18 months. She is well-cared for; enjoys chatting to staff and residents alike.
As a family, we are kept informed of any concerns and staff alter Mum's care accordingly.
Mum is very happy living at Birch Green.
23 October 2025
My aunt has been in Birch Green for almost three years now and she is so happy here and always has been. The Staff are brilliant with her and nothing is too much trouble for them. In those three years I have never had a problem that wasn't dealt efficiently and with great care for my aunt's
welfare. I can't thank everyone enough. I have peace of mind that my aunt is in a safe place.
23 October 2025
We find the staff are very kind and polite. Respectful of our Dad. The staff are happy to answer our questions and reassure Dad. A friendly place.
There are parts of the building, that is Dads room and local toilet, that are very tired and worn, Dad has not complained.
It is sad for Dad to be in a
care home, but I feel Birch Green staff make it a better experience for him. We feel he is cared for well.
21 October 2025
My mum has vascular dementia and we have witnessed a steady decline over recent years. I work in primary care and have been looking for a care home for quite a while, knowing that there would come a time when we could no longer, as a family, provide the care that mum needed. I have been very
impressed with the care and compassion that all staff provide to my mum and all of the other residents. I know that I have chosen the best care home. Thank you Birch Green !
09 April 2025
My experience of the nursing home from when my sister entered is that all the staff are extremely courteous, welcoming and very helpful and friendly. Extra attention is paid to resident's with lots of photos of friends and loved ones at special events over the year. The residents all appear to be
treated with great care and dignity.
26 March 2025
Birch Green Care Home has looked after my husband with dementia from when I became too ill to continue. He was treated with dignity and respect and settled in well. The staff were so welcoming, kind and compassionate. I cannot thank them enough for the care they have given. My husband enjoyed the
varied activities and we thought the food was excellent. He was living in Birch Green for almost 18 months until he passed away recently.
02 September 2024
My father is a resident in Birch Green Care Home.
I cannot speak too highly about the quality of the staff at Birch Green.
They are caring, compassionate and dedicated.
The home is spotless and my father is always clean and comfortable when I visit.
23 August 2024
My mum was admitted to respite in July by managers, and they were literally like angels in a time of extreme distress in the family, but especially Mum. She has a number of health conditions but has vascular dementia, which is deteriorating very quickly, and decreasing mobility from a non-healing
leg ulcer. The home has helped her in every possible way when other services have let us down. Every member of staff has been so lovely, caring and professional. The home is friendly and has amazing facilities, but more than anything, it makes the residents feel safe and loved. Thank you.
22 May 2024
My husband entered the care home on February 2nd, 2024. From the first day, he was welcomed by members of staff and settled immediately. He became bedridden and was looked after with care and compassion by everyone.
I cannot thank the staff enough for the understanding and care received. Sadly he
died on the 21st of April with both myself and his sons by his side.
08 May 2024
Our family would like to say a massive thank you to all the staff at Birch Green Care Home who looked after our 98-year-old aunt while she was a resident for several months recovering from a broken hip.
We are so grateful for the meticulous care and genuine love everyone at Birch Green gave our
aunt. All the staff treated her as you would a much-loved family member. Nothing was too much for them as she gradually failed to respond.
The doctors and nurses who visited her were amazing and kept us updated regarding her health. The care staff who kept encouraging her to eat and try to walk again were sensitive and showed wonderful patience and understanding.
Birch Green is an excellent example of how caring for elderly people should be done.
18 April 2024
I visited Birch Green with my friend whose relative is in the care home. It was on the afternoon of the afternoon tea on 1st April for all residents. The rooms were set up just like a lovely cafe, with cake stands etc. on every table. There was a singer successfully getting residents to join in. All
of the staff were amazing in interacting with residents and guests as well as dancing with residents. The atmosphere was wonderful and the care I witnessed exemplary. Thank you, I felt very emotional when I left.
19 January 2024
After a 6-week stay in hospital Mum moved into Birch Green for end-of-life care.
Mum was well looked after in Birch Green. She enjoyed her little chats with her carers and the domestic team, her personal care was always taken care of. Information and updates always available. As a family we can
only thank the team for their kindness and care during Mum's stay. Mum sadly passed away on 24th December 2023. Thank you all for caring.
25 September 2023
Birch Green Care Home had availability when we hit a crisis point in our care provision for Mum recently and were incredibly helpful and supportive during what was, for us, a traumatic decision to place her for respite. We were shown an immaculately clean room by friendly and caring staff and met
with kindness throughout. There was a tangible feeling of care being provided to all residents by all staff. Mum’s improvement in mood, mobility, interaction and general well-being has been such that we realise we are unable to provide the level of stimulation and 24-hour care in a safe environment that she is experiencing at Birch Green and have taken the decision to extend her stay indefinitely.
15 September 2023
All of the staff have provided exceptional care, support and affection to my mother who has been in the nursing home since July 2023. The family are so thankful for how comfortable they made her feel and nothing was ever too much trouble. They arranged for us to celebrate our parents platinum
wedding anniversary in the home we could not have asked for more. We highly recommend Birch Green Care Home.