Welcome to Birch Green Care - Birch Green is proud of its holistic, person centred approach to care and the people carers support are encouraged to make the most of an extensive social programme.
Residents and their families can be assured of Birch Green Care Home’s total commitment to the delivery of top quality, professional nursing care and attention.
Birch Green Care Home has been tastefully furnished to the highest standards, but there is still plenty of space to add personal touches by bringing favourite furniture, photographs and pictures. Staff happily assist people they support in transforming their private room into their ‘home’ during their stay.
All the people they support also have access to separate lounges and dining rooms, where they can entertain their visitors as they choose. Therapeutic but homely, designed for care, yet beautifully appointed, Birch Green Care Home has been designed from the outset with the aim of providing an atmosphere that is both supportive and purposeful, aiming to strike a good balance between appropriate stimulation and calm.
Birch Green offers a positive lifestyle choice, a choice for your care, your way.
Group: Springhill Care Group
Person in charge: Victoria Sudworth (General Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 74 Service Users
Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Alzheimer's • Orthopaedic • Stroke
Admission Information: Ages 45+.
Single Rooms: 74
Rooms with ensuite WC: 18
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Birch Green Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9 (maximum of 10) for Birch Green Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Birch Green Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.481 for Birch Green Care Home is calculated as follows: ( (66 Excellents x 5) + (28 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 108 Ratings = 4.481
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.541 Points relating to the number of positive Reviews for Birch Green Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 14.8 positive Reviews (74 registered maximum number of service users ÷ 5). 8 Reviews ÷ 14.8 Target = 0.541
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Birch Green Care Home has a Review Score of 9 (9.022) from 9 Reviews
Review submitted from a Website Submission by Angela B (Daughter of Resident) on Sunday 8 April 2018. Relates to March 2018.
My Dad was a resident here from June 2017 to his passing (March 2018). He was initially downstairs but when his dementia progressed was moved upstairs in Dec 2107. I cannot fault the care and attention he was given. We had a few hiccups along the way but a meeting was arranged and our concerns were sorted right away. All staff from nurses, carers, laundry and cleaners are so dedicated. It is a "home" for all their residents, they become their residents and an extended family and they achieve this.
I cannot fault the care and attention given to my Dad both downstairs and then upstairs. This is a care home where CARE is without a doubt given. I thank everyone. His end of life care was to be with them. They were absolutely brilliant not just with Dad but with us as a family. Also, if you are looking for a reliable trustworthy, caring home for your loved ones I say go visit them and see for yourselves.
How likely would you be to recommend Birch Green Care Home? Extremely Likely
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Review submitted from a Postal Card by Lynn P (Daughter of Resident) on Tuesday 27 February 2018. Relates to January 2018.
There is not much I can say. Everything is brilliant, the staff can't do enough for the resident and their family.
How likely would you be to recommend Birch Green Care Home? Extremely Likely
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Review submitted from a Postal Card by Mary D (Daughter of Resident) on Friday 12 January 2018. Relates to December 2017.
My father has been in this care home for 6 weeks so still early days yet but at the moment I am happy with the care he has received so far.
How likely would you be to recommend Birch Green Care Home? Extremely Likely
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Review submitted from a Postal Card by Charles N (Husband of Resident) on Thursday 11 January 2018.
Very pleased with the way my wife is being looked after. Excellent, excellent, excellent care.
How likely would you be to recommend Birch Green Care Home? Extremely Likely
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Jennie Green, HR Administrator at Birch Green Care Home responded to this review on 11 Jan 2018:
Dear Charles
Thank you so much for your lovely comments, everyone at Birch Green Care Home strives to do the best for each individual.
I will pass on your comments to all our staff and to our management team.
Regards
Jennie Green
Review submitted from a Postal Card by Mary C (Wife of Resident) on Wednesday 20 December 2017. Relates to November 2017.
My husband had wonderful care in the 2 years and 10 months he resided at the home. Myself and my family were kept informed at all times of any concerns about my husband's health. We have always been happy with the care my husband, myself and family have encountered.
How likely would you be to recommend Birch Green Care Home? Extremely Likely
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Jennie Green, HR Administrator at Birch Green Care Home responded to this review on 11 Jan 2018:
Dear Mary
Thank you so much for your lovely comments, everyone at Birch Green Care Home strives to do the best for each individual.
I will pass on your comments to all our staff and to our management team.
Regards
Jennie Green
Review submitted from a Postal Card by John Brian J (Husband of Resident) on Tuesday 5 December 2017. Relates to October 2017.
My wife receives a very high degree of care and as a very discerning person I am more than satisfied and as such, there is nothing further to add.
How likely would you be to recommend Birch Green Care Home? Likely
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Jennie Green, HR Administrator at Birch Green Care Home responded to this review on 11 Jan 2018:
Dear John
Thank you so much for your lovely comments, everyone at Birch Green Care Home strive to do the best for each individual.
I will pass on your comments to all our staff and to our management team.
Regards
Jennie Green
Review submitted from a Postal Card by Pamela T (Wife of Resident) on Monday 30 October 2017. Relates to October 2017.
My husband went into Birch Green Care Home in February 2017 and the treatment was excellent from the very start. The staff are very caring and helpful and the nursing care is perfect, in fact, all the staff are very caring and helpful. The home is welcoming whenever and whatever time I went in to see my husband. I would recommend this care home to anyone. My husband passed away in the home on 26th September 2017 and was treated with great dignity.
How likely would you be to recommend Birch Green Care Home? Extremely Likely
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Jennie, Administrator at Birch Green Care Home responded to this review on 30 Oct 2017:
Dear Pamela
Thank you so much for your lovely comments, everyone at Birch Green Care Home strive to do the best for each individual.
I will pass on your comments to all our staff and to our management team.
Regards
Jennie
Review submitted from a Postal Card by Darren S (Son of Resident) on Thursday 21 September 2017. Relates to September 2017.
My father seems very happy with the care his is receiving and I can't fault the staff here. Everybody is very friendly and helpful and seem to genuinely care about everybody here.
How likely would you be to recommend Birch Green Care Home? Likely
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Jennie Green, Administrator at Birch Green Care Home responded to this review on 17 Oct 2017:
Dear Darren,
Thank you for you review such kind words, which I will pass on to all members of staff at Birch Green Care Home.
Review submitted from a Website Submission by Kenny W (Son-in-law of Resident) on Monday 4 January 2016. Relates to December 2015.
All the staff that work in Birch Green care home are polite and helpful and they do their work professionally. They make sure that the residents dignity is kept at all times when assisting them in and out of their chairs. They tried to make Christmas time as fun and happy as they could.
How likely would you be to recommend Birch Green Care Home? Extremely Likely
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November 2017
Recipient: Springhill Care Group
Date: Thursday 23 Nov 2017
Recipient: Birch Green Care Home
Date: Friday 03 Nov 2017
Recipient: Birch Green Care Home
Date: Friday 03 Nov 2017
Recipient: Birch Green Care Home
Date: Friday 03 Nov 2017
Recipient: Birch Green Care Home
Date: Friday 03 Nov 2017
Recipient: Birch Green Care Home
Date: Friday 03 Nov 2017
Recipient: Birch Green Care Home
Date: Friday 03 Nov 2017
Recipient: Springhill Care Group
Date: Friday 03 Nov 2017
March 2017
Recipient: Springhill Care Group
Date: Friday 31 Mar 2017
Recipient: Springhill Care Group
Date: Friday 31 Mar 2017
November 2016
Recipient: Birch Green Care Home
Date: Saturday 01 Nov 2014
October 2013
March 2013
November 2012
October 2012
There are currently no Care Home Idol entrants who have performed at Birch Green Care Home