Submit a Review for Alt Park
Parkstile Lane, Gillmoss, Liverpool, L11 0BG
View full details of Alt ParkLatest Reviews for Alt Park
09 January 2026
Mum, myself, and the rest of our family are so happy with the care, kindness, and support of my father. Dad has settled into the home so easily after a long stay in the hospital. We were worried about the type of home he would be allocated for the 28 day trial, and all I can say is... we're lucky we
got you. The management, caring staff, the cleaners and the rest of the team are absolutely brilliant, professional, and ready to be of assistance. Dad's happy and cared for!!
19 November 2025
My father has been living here for 3 years, and we're so glad he found this place. The staff and manager are very attentive, the food is good, and the atmosphere is really friendly. Thanks!!
10 November 2025
My mother is at Alt Park from July 2025. She improved since then and is well looked after. The room and home are always clean. I am grateful to the staff and manager that my mother is getting better and feels happy and fully supported. All in all, the Park family is very friendly and helpful. The
manager got a translator device to help my mother communicate with the staff and other residents.
31 October 2025
Just wanted to say the staff and manager have been amazing. They are meeting my aunties' needs in every way. So far everything has been great. As a family, we are always happy. Home is clean, auntie is clean and presentable at all times.
21 October 2025
Sadly my brother in law was sent to Alt Park via hospital, this is not somewhere we would have chosen for him, i would advise anyone to find somewhere else where all the staff are properly trained and have at least some common sense. The place is not that clean and the meals are not sufficient the
portions are far too small, the care he was given was inconsistent, he was not monitored as he should have been which caused him a lot of distress and not toileted frequently enough , leaving him in soiled clothing for too long. There was very little respect for him or us as a family. Thankfully we were able to have him moved to a wonderful home where EVERYONE is treated with kindness and respect the food is plentiful and the care is exceptional. Up to now he has not had anymore falls or soaking clothing or treated with indifference. Give Alt Park a miss, there are much better places out there who actually care.
22 September 2025
I was brought up with the belief that if you can't say anything nice..... don't sat anything at all. So i'm not going to say anything at all !!!!! My mother was a wonderful person and was always very tactful.
30 April 2025
On arrival here dads dementia had progressed significantly and after a long stay in hospital he had lost his use of walking and used to wearing a catheter. Within a short time he was off catheter and totally mobile and putting on weight. Since he went in i always thought the staff were the no1 thing
I liked about home. They are on the ball with everything and compassionate thorough empathetic professional and skilled etc. I can't fault Alt Valley and if you want the best care for your loved one don't doubt this home. Dad passed away yesterday morning after a few days end of life care. Wow the staff last week were unbelievable. We were so looked after day and night the staff and nurses medical team district nurses etc. I was so scared and they couldn't have done any better. Day and night with us or a staff member outside. Even after dad passed and they changed and washed him dad looked so peaceful. We will be forever grateful to each and every one of you. Thank you so much xxx
09 April 2025
Quiet happy. Well looked after. No complaints.
24 March 2025
Well managed, well staffed. Really good communication, so I feel at ease that my dad is being cared for as I hoped he would be.
18 October 2024
Happy with the care my mum receives.
14 October 2024
Very clean and well-decorated home. The staff are caring, polite and very friendly. Residents always appear well looked after, clean and tidy. The rooms are well-appointed and convenient for all resident's needs. There are always activities for residents and all are encouraged to participate.
03 October 2024
Always good every day.
03 October 2024
We have had good experience at Alt Park for 2 and a half years. Their staff always listens to me about Mum's needs, it's a family-type nursing home (small/friendly).
I feel Mum is safe and settled there, especially when she is unwell. The nurses, senior carers, cooks, laundry, and cleaners have
always been helpful to both Mum and me.
11 June 2024
I am enjoying my stay in Alt Park Nursing Home.
Their staff are well-trained and they give me all the respect I deserve.
They give me everything I need to enjoy my stay such as taking me out for shopping, to see my family members and to see my doctors when necessary.
15 May 2024
Really good staff, very good management. Staff know what they are doing. Very supportive manager. Staff are friendly. Home is always clean. No bad smell. I am happy with everything.
29 April 2024
My experience with Alt Park has been very good. Staff care about the residents and do an excellent job. My brother-in-law can be difficult but they manage to get him involved in events and make him comfortable.
The nursing staff are managing his pain from an old injury, which is helping his
mobility. Sometimes he isn't keen on the food served to him, but he is provided with an alternative when this happens. Even though he is reluctant staff manage to persuade him to have a shave, which is brilliant and much appreciated. His clothing is washed and returned quickly so he is never short of something to wear.
05 April 2024
My father-in-law has been a resident at Alt Park for 18 months. During this time there have been several managers, there appeared to be little leadership and the home faced many challenges, which were noticeable as a visitor. There is another manager in situ now and it is clear to see how well the
home is running. There are many new staff, with just the occasional agency. As a family member I am keen to see the home progress further and I am sure with the new manager Alt Park will flourish.
01 November 2023
My husband came from another care home where he was unhappy, but since arriving at Alt Park, he is a different person. He has banter with the staff, playing games, etc.
15 June 2023
My Father was only at Alt Park Nursing Home for 1 week and sustained a broken left wrist lacerations and bruising on his left arm which the home cannot explain despite my Dad having 1 to 1 care. My Dad went to Aintree Hospital and there is an open Local Authority Safeguarding enquiry about this.
There is also a Police investigation.
15 March 2022
My wife has been in Alt Park now for three years, her arm was broken in the last home she resided in and she spent 5 weeks in hospital and came from the hospital to Alt Park. I felt the love and the empathy the moment I stepped into the home and knew in an instant that this was the home for my wife.
It was a different set up to the other care homes she had been in, residents were sitting together eating their meals and it felt to me like they were all family, and I instantly thought that this can now be part of her family and everything came to fruition. I have never looked back and have noticed the calm in my wife it has made me feel at ease. The staff are nice and polite and the management run a clean and tidy ship. I would highly recommend Alt Park to my family and friends, they have worked extremely hard over the last 2 years with COVID and kept all our loved ones safe. Well done Alt Park and a big thank you.
Latest Reviews for Alt Park
09 January 2026
Mum, myself, and the rest of our family are so happy with the care, kindness, and support of my father. Dad has settled into the home so easily after a long stay in the hospital. We were worried about the type of home he would be allocated for the 28 day trial, and all I can say is... we're lucky we
got you. The management, caring staff, the cleaners and the rest of the team are absolutely brilliant, professional, and ready to be of assistance. Dad's happy and cared for!!
19 November 2025
My father has been living here for 3 years, and we're so glad he found this place. The staff and manager are very attentive, the food is good, and the atmosphere is really friendly. Thanks!!
10 November 2025
My mother is at Alt Park from July 2025. She improved since then and is well looked after. The room and home are always clean. I am grateful to the staff and manager that my mother is getting better and feels happy and fully supported. All in all, the Park family is very friendly and helpful. The
manager got a translator device to help my mother communicate with the staff and other residents.
31 October 2025
Just wanted to say the staff and manager have been amazing. They are meeting my aunties' needs in every way. So far everything has been great. As a family, we are always happy. Home is clean, auntie is clean and presentable at all times.
21 October 2025
Sadly my brother in law was sent to Alt Park via hospital, this is not somewhere we would have chosen for him, i would advise anyone to find somewhere else where all the staff are properly trained and have at least some common sense. The place is not that clean and the meals are not sufficient the
portions are far too small, the care he was given was inconsistent, he was not monitored as he should have been which caused him a lot of distress and not toileted frequently enough , leaving him in soiled clothing for too long. There was very little respect for him or us as a family. Thankfully we were able to have him moved to a wonderful home where EVERYONE is treated with kindness and respect the food is plentiful and the care is exceptional. Up to now he has not had anymore falls or soaking clothing or treated with indifference. Give Alt Park a miss, there are much better places out there who actually care.
22 September 2025
I was brought up with the belief that if you can't say anything nice..... don't sat anything at all. So i'm not going to say anything at all !!!!! My mother was a wonderful person and was always very tactful.
30 April 2025
On arrival here dads dementia had progressed significantly and after a long stay in hospital he had lost his use of walking and used to wearing a catheter. Within a short time he was off catheter and totally mobile and putting on weight. Since he went in i always thought the staff were the no1 thing
I liked about home. They are on the ball with everything and compassionate thorough empathetic professional and skilled etc. I can't fault Alt Valley and if you want the best care for your loved one don't doubt this home. Dad passed away yesterday morning after a few days end of life care. Wow the staff last week were unbelievable. We were so looked after day and night the staff and nurses medical team district nurses etc. I was so scared and they couldn't have done any better. Day and night with us or a staff member outside. Even after dad passed and they changed and washed him dad looked so peaceful. We will be forever grateful to each and every one of you. Thank you so much xxx
09 April 2025
Quiet happy. Well looked after. No complaints.
24 March 2025
Well managed, well staffed. Really good communication, so I feel at ease that my dad is being cared for as I hoped he would be.
18 October 2024
Happy with the care my mum receives.
14 October 2024
Very clean and well-decorated home. The staff are caring, polite and very friendly. Residents always appear well looked after, clean and tidy. The rooms are well-appointed and convenient for all resident's needs. There are always activities for residents and all are encouraged to participate.
03 October 2024
Always good every day.
03 October 2024
We have had good experience at Alt Park for 2 and a half years. Their staff always listens to me about Mum's needs, it's a family-type nursing home (small/friendly).
I feel Mum is safe and settled there, especially when she is unwell. The nurses, senior carers, cooks, laundry, and cleaners have
always been helpful to both Mum and me.
11 June 2024
I am enjoying my stay in Alt Park Nursing Home.
Their staff are well-trained and they give me all the respect I deserve.
They give me everything I need to enjoy my stay such as taking me out for shopping, to see my family members and to see my doctors when necessary.
15 May 2024
Really good staff, very good management. Staff know what they are doing. Very supportive manager. Staff are friendly. Home is always clean. No bad smell. I am happy with everything.
29 April 2024
My experience with Alt Park has been very good. Staff care about the residents and do an excellent job. My brother-in-law can be difficult but they manage to get him involved in events and make him comfortable.
The nursing staff are managing his pain from an old injury, which is helping his
mobility. Sometimes he isn't keen on the food served to him, but he is provided with an alternative when this happens. Even though he is reluctant staff manage to persuade him to have a shave, which is brilliant and much appreciated. His clothing is washed and returned quickly so he is never short of something to wear.
05 April 2024
My father-in-law has been a resident at Alt Park for 18 months. During this time there have been several managers, there appeared to be little leadership and the home faced many challenges, which were noticeable as a visitor. There is another manager in situ now and it is clear to see how well the
home is running. There are many new staff, with just the occasional agency. As a family member I am keen to see the home progress further and I am sure with the new manager Alt Park will flourish.
01 November 2023
My husband came from another care home where he was unhappy, but since arriving at Alt Park, he is a different person. He has banter with the staff, playing games, etc.
15 June 2023
My Father was only at Alt Park Nursing Home for 1 week and sustained a broken left wrist lacerations and bruising on his left arm which the home cannot explain despite my Dad having 1 to 1 care. My Dad went to Aintree Hospital and there is an open Local Authority Safeguarding enquiry about this.
There is also a Police investigation.
15 March 2022
My wife has been in Alt Park now for three years, her arm was broken in the last home she resided in and she spent 5 weeks in hospital and came from the hospital to Alt Park. I felt the love and the empathy the moment I stepped into the home and knew in an instant that this was the home for my wife.
It was a different set up to the other care homes she had been in, residents were sitting together eating their meals and it felt to me like they were all family, and I instantly thought that this can now be part of her family and everything came to fruition. I have never looked back and have noticed the calm in my wife it has made me feel at ease. The staff are nice and polite and the management run a clean and tidy ship. I would highly recommend Alt Park to my family and friends, they have worked extremely hard over the last 2 years with COVID and kept all our loved ones safe. Well done Alt Park and a big thank you.