Submit a Review for Weald Hall Care Home
Weald Hall Lane, Thornwood, Epping, CM16 6ND
View full details of Weald Hall Care HomeLatest Reviews for Weald Hall Care Home
25 February 2026
From the very first interaction on the phone, then from when I visited the first time, everyone without exception, has been kind, caring, welcoming and professional. The advice and guidance has been invaluable in a very unsettling time for our mum and the wider family. Nothing is ever too much
trouble and the staff always have time to guide you through such a difficult time at the start. The care and kindness they have provided for mum has been outstanding and we are reassured by that each time we visit.
25 February 2026
My Dad has settled in really well at Weald Hall, I can't fault the care he has been given, the friendliness of everyone working there at all levels.
The cleanliness is fantastic and the kitchen staff really care about everyone too.
I struggled with him moving into a care home and the team there
understood and supported me through the transition, I now feel happy leaving after visits knowing he is being well cared for and is being treated as an individual. They have gone out of their way to understand him and find ways to help him through times of agitation due to Alzhimers. I can't thank them enough and highly recommended this care home.
13 February 2026
Very clean and tidy and such lovely staff, always friendly, always helpful, and providing excellent care and attention.
30 January 2026
I am so grateful for everything you have done for my husband and the improvement in his well being is astounding. The staff are all so lovely and looked after us both. Everyone is cared for like they are family members. We enjoyed all the activities and special event days. The outside bar area was
great fun which the grand kids also loved. Watching the planes take off with a lovely cup of tea and plenty of biscuits - just perfect!
30 January 2026
I do not think anyone likes the idea of having to take a loved one away from a place and everything that they know and love. But from the very beginning leaving Dad at Weald Hall to the present day i cannot praise all the staff highly enough for their outstanding care and support! In a very short
time Dad has really settled in well and has recieved excellent care.The home is immaculate, the food along with the facilities and rooms are first class. The staff go the extra mile and beyond to ensure that dad is looked after and kept entertained and it feels like he's part of an extended family. Weald Hall has become a safe and comfortable environment for dad.
29 January 2026
I always had a dim view of care homes in general, lots of old people sitting around in chairs staring at the walls ,staff that didn't really care, not very clean etc.
Boy was I wrong, the first time I visited my mum, I was so impressed. This is a very well run place, Clean, Warm, and the staff are
amazing, you can see real dedication in all of them. just looking around at the smiling faces of the residents I found very reassuring. The setting and the grounds are beautiful. My mum who was 96 and had dementia, had always maintained that she did not want to end her days in a care home, but she always looked happy when any of the family went to visit. I honestly think that being at weald hall gave her an extra few years.
Thank you Weald hall, for taking such good care of Connie, my mum.
29 January 2026
I was originally worried about my Grandad going into care but my parents reassured me it was a good thing. I had to agree after my first visit to see him. Weald Hall was very nice & the staff made me feel welcome. It's right next to the airfield so you get to watch the planes and we got to play pool
outside. Grandad's room was comfortable and homely and he was very happy there. Grandad has a cheeky sense of humour and I could see that the staff knew that & enjoyed his jokes. They are all very kind and caring. I really enjoyed meeting a reindeer at the home in December & that was a really fun family day. My brother and I have also really enjoyed Grandad being a social media star. Thank you for looking after him.
27 January 2026
I would like to thank all the staff at the care home for making the last three years of my mums life safe and happy, and when ever there was a problem with mum they always kept me informed. I know my mum and I know that she was very happy there. I would not hesitate to put a family member there
again.
23 January 2026
I don't usually write reviews. I've written fewer than ten in my life. When a company simply does what it's paid to do, I don't feel that alone warrants one.
However, when it comes to Weald Hall Care Home, just wow!
Our father had previously been in another care home where he didn't receive
appropriate care. He was placed on unnecessary medication, and despite assurances, the home was not suitable for someone with dementia. This caused ongoing stress and anxiety for our family.
Moving our father to Weald Hall was the best decision we could have made. Although we were anxious about the move, the team were exceptional. Our dad has made new friends, enjoys regular outings - including trips to the golf driving range - and is taking much better care of himself. He has also been safely weaned off unnecessary medication. Quite simply, it feels like we have our old dad back. Most importantly, he is genuinely happy. We know he is safe, well cared for, and supported by a team we trust completely
16 January 2026
We took the decision to move my 88 year old Dad from hospital into the care of Weald Hall. Staff came to visit him in PAH & we just knew from that one meeting that we were doing the right thing. The home is described as a family and it truly is. The compassion care & respect shown to Dad has been
outstanding. The home is beautifully clean & he was so well looked after. He was fed lovely home cooked food - the morning porridge made with double cream was a real favourite. He was also taken out on trips & his individual needs were championed. The staff are all amazing and so supportive to us as Dads family. I turned up unannounced to the home during the crisis of seeking alternative arrangements for Dad & they just opened the door & welcomed me in. There was nothing to hide away and so much to see that was good. This really is the most amazing place and my children also enjoyed coming in to see their Grandad. I will forever be grateful to Weald Hall.
16 January 2026
My father in law was not in a good place when we decided to move him into care last November. His transformation after 2 months has been amazing. He has been just so well cared for by an expert team in the home. Every staff member has been fantastic and the activities and food were also excellent.
His room was so comfortable and we felt very happy leaving him there. It is a very welcoming and warm environment that has helped him greatly.
14 January 2026
Weald Hall is an amazing care home, truly special and standout. At the core is the shared enthusiasm, passion and dedication of every staff member I have come in to contact with. Whether that is the on site management, the care staff, cleaning staff or gardeners they all greet you with a smile and
go the extra mile to make Mums new home as perfect as it could be. They have been very proactive in supporting Mum to mobilise after an extended hospital stay with incredible results in just the first couple of days. Their approach is to find solutions not excuses and is refreshing in this day.
The home and grounds are spotless and fresh without feeling like a hotel but more like a home. The activities planned for Mum's first month look to be over and above what we have experienced anywhere else and are looking forward to seeing how Mum's confidence grows in this warm, welcoming and above all fun home. Thank you to all the staff, your care and dedication is seen and greatly appreciated.
09 January 2026
Everytime we have visited at different times and days hygeine has been excellent and the staff go above and beyond you couldn't ask for a better care home.
09 January 2026
Each time we have visited different times and days always been clean and tidy staff are very helpful and my father loves them.
07 January 2026
My mum moved into Weald Hall on 25th November 2025 and the improvement in her physical and mental wellbeing has been very encouraging. The staff are caring and conscientious and we as a family are very grateful for everything they've done for Mum. The standard of the home and its activities is first
rate and staff have always been friendly and helpful when we have contacted them.
19 December 2025
I found the staff and management to be excellent.The actual care home was in lovely surroundings but a bit awkward to get there.
09 December 2025
It's the staff that make this place. There are some very good people working here, people that really care. My mum loves it in here. I could not have predicted it would turn out like this after struggling to look after her for some years. It has shown to be a great home for her. Thanks so much for
the entertainment put on every day. I'm not naming anyone because there are loads, and I might miss someone out. Thank you again for what you do.
14 October 2025
My Dad moved into Weald Hall in Sept 25, and the transformation has been incredible. Before, he was confined to a dementia unit, but now he has the freedom to roam, engage with both residents and staff, participate in daily activities, and take an active interest in life once more. At first, I was
concerned about how he'd adjust to a new care home, but the staff were exceptional. They gently helped him settle in, drawing on their wealth of dementia knowledge to ensure he was always comfortable and well-cared for. The rooms are a great size, giving Dad plenty of space to feel at home, and the whole environment feels like a home rather than a care home. The staff-to-resident ratio is excellent, meaning there's always someone nearby. Weald Hall has truly brought new energy into Dad's life, taking him out to play golf and even to the local market. Since his move to Weald Hall, I've felt an immense sense of relief, finally able to relax after a challenging year.
30 September 2025
Weald Hall Care Home was my first experience of respite care and I couldn't have found a better place to put my husband into, it enabled me to have a break with piece of mind knowing that he was in goodhands.
The care he was given was first class, the staff are amazing so dedicated with endless
patience. The location is also nice, it worked out really well for us, I am eternally grateful.
18 July 2025
We always find staff friendly and approachable when we need help or assistance with our aunt who lives in Weald Hall. We're kept well informed and feel that our aunt is well cared for even under the difficult circumstances caused by her dementia.
Latest Reviews for Weald Hall Care Home
25 February 2026
From the very first interaction on the phone, then from when I visited the first time, everyone without exception, has been kind, caring, welcoming and professional. The advice and guidance has been invaluable in a very unsettling time for our mum and the wider family. Nothing is ever too much
trouble and the staff always have time to guide you through such a difficult time at the start. The care and kindness they have provided for mum has been outstanding and we are reassured by that each time we visit.
25 February 2026
My Dad has settled in really well at Weald Hall, I can't fault the care he has been given, the friendliness of everyone working there at all levels.
The cleanliness is fantastic and the kitchen staff really care about everyone too.
I struggled with him moving into a care home and the team there
understood and supported me through the transition, I now feel happy leaving after visits knowing he is being well cared for and is being treated as an individual. They have gone out of their way to understand him and find ways to help him through times of agitation due to Alzhimers. I can't thank them enough and highly recommended this care home.
13 February 2026
Very clean and tidy and such lovely staff, always friendly, always helpful, and providing excellent care and attention.
30 January 2026
I am so grateful for everything you have done for my husband and the improvement in his well being is astounding. The staff are all so lovely and looked after us both. Everyone is cared for like they are family members. We enjoyed all the activities and special event days. The outside bar area was
great fun which the grand kids also loved. Watching the planes take off with a lovely cup of tea and plenty of biscuits - just perfect!
30 January 2026
I do not think anyone likes the idea of having to take a loved one away from a place and everything that they know and love. But from the very beginning leaving Dad at Weald Hall to the present day i cannot praise all the staff highly enough for their outstanding care and support! In a very short
time Dad has really settled in well and has recieved excellent care.The home is immaculate, the food along with the facilities and rooms are first class. The staff go the extra mile and beyond to ensure that dad is looked after and kept entertained and it feels like he's part of an extended family. Weald Hall has become a safe and comfortable environment for dad.
29 January 2026
I always had a dim view of care homes in general, lots of old people sitting around in chairs staring at the walls ,staff that didn't really care, not very clean etc.
Boy was I wrong, the first time I visited my mum, I was so impressed. This is a very well run place, Clean, Warm, and the staff are
amazing, you can see real dedication in all of them. just looking around at the smiling faces of the residents I found very reassuring. The setting and the grounds are beautiful. My mum who was 96 and had dementia, had always maintained that she did not want to end her days in a care home, but she always looked happy when any of the family went to visit. I honestly think that being at weald hall gave her an extra few years.
Thank you Weald hall, for taking such good care of Connie, my mum.
29 January 2026
I was originally worried about my Grandad going into care but my parents reassured me it was a good thing. I had to agree after my first visit to see him. Weald Hall was very nice & the staff made me feel welcome. It's right next to the airfield so you get to watch the planes and we got to play pool
outside. Grandad's room was comfortable and homely and he was very happy there. Grandad has a cheeky sense of humour and I could see that the staff knew that & enjoyed his jokes. They are all very kind and caring. I really enjoyed meeting a reindeer at the home in December & that was a really fun family day. My brother and I have also really enjoyed Grandad being a social media star. Thank you for looking after him.
27 January 2026
I would like to thank all the staff at the care home for making the last three years of my mums life safe and happy, and when ever there was a problem with mum they always kept me informed. I know my mum and I know that she was very happy there. I would not hesitate to put a family member there
again.
23 January 2026
I don't usually write reviews. I've written fewer than ten in my life. When a company simply does what it's paid to do, I don't feel that alone warrants one.
However, when it comes to Weald Hall Care Home, just wow!
Our father had previously been in another care home where he didn't receive
appropriate care. He was placed on unnecessary medication, and despite assurances, the home was not suitable for someone with dementia. This caused ongoing stress and anxiety for our family.
Moving our father to Weald Hall was the best decision we could have made. Although we were anxious about the move, the team were exceptional. Our dad has made new friends, enjoys regular outings - including trips to the golf driving range - and is taking much better care of himself. He has also been safely weaned off unnecessary medication. Quite simply, it feels like we have our old dad back. Most importantly, he is genuinely happy. We know he is safe, well cared for, and supported by a team we trust completely
16 January 2026
We took the decision to move my 88 year old Dad from hospital into the care of Weald Hall. Staff came to visit him in PAH & we just knew from that one meeting that we were doing the right thing. The home is described as a family and it truly is. The compassion care & respect shown to Dad has been
outstanding. The home is beautifully clean & he was so well looked after. He was fed lovely home cooked food - the morning porridge made with double cream was a real favourite. He was also taken out on trips & his individual needs were championed. The staff are all amazing and so supportive to us as Dads family. I turned up unannounced to the home during the crisis of seeking alternative arrangements for Dad & they just opened the door & welcomed me in. There was nothing to hide away and so much to see that was good. This really is the most amazing place and my children also enjoyed coming in to see their Grandad. I will forever be grateful to Weald Hall.
16 January 2026
My father in law was not in a good place when we decided to move him into care last November. His transformation after 2 months has been amazing. He has been just so well cared for by an expert team in the home. Every staff member has been fantastic and the activities and food were also excellent.
His room was so comfortable and we felt very happy leaving him there. It is a very welcoming and warm environment that has helped him greatly.
14 January 2026
Weald Hall is an amazing care home, truly special and standout. At the core is the shared enthusiasm, passion and dedication of every staff member I have come in to contact with. Whether that is the on site management, the care staff, cleaning staff or gardeners they all greet you with a smile and
go the extra mile to make Mums new home as perfect as it could be. They have been very proactive in supporting Mum to mobilise after an extended hospital stay with incredible results in just the first couple of days. Their approach is to find solutions not excuses and is refreshing in this day.
The home and grounds are spotless and fresh without feeling like a hotel but more like a home. The activities planned for Mum's first month look to be over and above what we have experienced anywhere else and are looking forward to seeing how Mum's confidence grows in this warm, welcoming and above all fun home. Thank you to all the staff, your care and dedication is seen and greatly appreciated.
09 January 2026
Everytime we have visited at different times and days hygeine has been excellent and the staff go above and beyond you couldn't ask for a better care home.
09 January 2026
Each time we have visited different times and days always been clean and tidy staff are very helpful and my father loves them.
07 January 2026
My mum moved into Weald Hall on 25th November 2025 and the improvement in her physical and mental wellbeing has been very encouraging. The staff are caring and conscientious and we as a family are very grateful for everything they've done for Mum. The standard of the home and its activities is first
rate and staff have always been friendly and helpful when we have contacted them.
19 December 2025
I found the staff and management to be excellent.The actual care home was in lovely surroundings but a bit awkward to get there.
09 December 2025
It's the staff that make this place. There are some very good people working here, people that really care. My mum loves it in here. I could not have predicted it would turn out like this after struggling to look after her for some years. It has shown to be a great home for her. Thanks so much for
the entertainment put on every day. I'm not naming anyone because there are loads, and I might miss someone out. Thank you again for what you do.
14 October 2025
My Dad moved into Weald Hall in Sept 25, and the transformation has been incredible. Before, he was confined to a dementia unit, but now he has the freedom to roam, engage with both residents and staff, participate in daily activities, and take an active interest in life once more. At first, I was
concerned about how he'd adjust to a new care home, but the staff were exceptional. They gently helped him settle in, drawing on their wealth of dementia knowledge to ensure he was always comfortable and well-cared for. The rooms are a great size, giving Dad plenty of space to feel at home, and the whole environment feels like a home rather than a care home. The staff-to-resident ratio is excellent, meaning there's always someone nearby. Weald Hall has truly brought new energy into Dad's life, taking him out to play golf and even to the local market. Since his move to Weald Hall, I've felt an immense sense of relief, finally able to relax after a challenging year.
30 September 2025
Weald Hall Care Home was my first experience of respite care and I couldn't have found a better place to put my husband into, it enabled me to have a break with piece of mind knowing that he was in goodhands.
The care he was given was first class, the staff are amazing so dedicated with endless
patience. The location is also nice, it worked out really well for us, I am eternally grateful.
18 July 2025
We always find staff friendly and approachable when we need help or assistance with our aunt who lives in Weald Hall. We're kept well informed and feel that our aunt is well cared for even under the difficult circumstances caused by her dementia.