My uncle Kevin passed this week and had been in 3 other care home prior to being moved to Fernbank. He needed 1 to 1 support due to his condition. All of the other care homes did not manage my uncle and he was forced to leave them. Then we found Fernbank. What a difference and a relief for us all.
The care he received here was exemplary. The level of care was over and above - staff are caring, kind, attentive and reflective, if something did not work they would go out of their way to try something else. He wasn't eating at the other care homes, but here they took the time with him and supported him. His level of personal care was excellent, he was always clean and well presented, which was never the case in the other homes. There is a real human touch here. The family cannot thank all the staff here enough for making his final years comfortable and with dignity.
If you are looking for a care home then this is the place
27 June 2023
Our mother passed this last week having spent the last two and a half years at Fernbank. The level of care she received throughout was extraordinary - sensitive and appropriate. Dignity, respect and kindness was shown to her every day by every staff member we encountered. We simply cannot praise
them enough, or recommend them more highly, and are very thankful mum spent her last years there. x
13 January 2023
My mother was at Fernbank for her final eight months of life. We watched her blossom and come out of herself, she danced again for the first time in years and laughed every single day. She couldn't stop saying how happy she was and how lovely everyone was. The staff, each and everyone, are so
caring, helpful and kind, from those in charge, carers, nurses, kitchen staff, cleaners and helpers. I can't thank them enough for being so human and patient and treating each resident accordingly. I cannot recommend this beautiful home enough.
05 April 2019
We found Fernbank a very friendly and caring home. The carers would always go the extra mile to meet the needs of all the residents.
They would always speak to my husband, even when they thought he was sleeping. They made him feel welcome and included within the whole home. He could not
participate in the activities but he was never left on his own, always felt included. The management were always visible and approachable and have created an excellent environment for the residents and their families.
Latest Reviews for Fernbank
06 January 2026
My uncle Kevin passed this week and had been in 3 other care home prior to being moved to Fernbank. He needed 1 to 1 support due to his condition. All of the other care homes did not manage my uncle and he was forced to leave them. Then we found Fernbank. What a difference and a relief for us all.
The care he received here was exemplary. The level of care was over and above - staff are caring, kind, attentive and reflective, if something did not work they would go out of their way to try something else. He wasn't eating at the other care homes, but here they took the time with him and supported him. His level of personal care was excellent, he was always clean and well presented, which was never the case in the other homes. There is a real human touch here. The family cannot thank all the staff here enough for making his final years comfortable and with dignity.
If you are looking for a care home then this is the place
27 June 2023
Our mother passed this last week having spent the last two and a half years at Fernbank. The level of care she received throughout was extraordinary - sensitive and appropriate. Dignity, respect and kindness was shown to her every day by every staff member we encountered. We simply cannot praise
them enough, or recommend them more highly, and are very thankful mum spent her last years there. x
13 January 2023
My mother was at Fernbank for her final eight months of life. We watched her blossom and come out of herself, she danced again for the first time in years and laughed every single day. She couldn't stop saying how happy she was and how lovely everyone was. The staff, each and everyone, are so
caring, helpful and kind, from those in charge, carers, nurses, kitchen staff, cleaners and helpers. I can't thank them enough for being so human and patient and treating each resident accordingly. I cannot recommend this beautiful home enough.
05 April 2019
We found Fernbank a very friendly and caring home. The carers would always go the extra mile to meet the needs of all the residents.
They would always speak to my husband, even when they thought he was sleeping. They made him feel welcome and included within the whole home. He could not
participate in the activities but he was never left on his own, always felt included. The management were always visible and approachable and have created an excellent environment for the residents and their families.