Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Whitefriars Nursing & Residential Home

stars
stars 08 September 2025
Mum has lived in the care home for over 2 years during which time I have come to know every member of the staff who work there. I cannot express enough how caring and considerate they all are . Nothing is too much trouble and if it hadn't been for their help during this journey I would never have got through it. From meetings to filling out paperwork to caring for mum nothing was too much trouble. Mum passed away very recently and the home did everything they could to make her passing as painless as possible and helped me through this difficult time .I can't thank them enough for everything that they did for mum and for myself and my family during her stay with them . I would not hesitate to recommend the home to anyone who has a loved one that needs care.
Review from Christine B (Daughter of Resident/Service User)
stars
stars 09 February 2024
We always find the staff friendly and very helpful and are confident that my mother is looked after very well. We are always made welcome and always offered refreshments. We also find the management team very obliging and always helpful when I call to enquire about my mother. My mother also seems to be very happy there when she's in the right frame of mind.
Review from Brian M (Son of Resident/Service User)
stars
stars 02 February 2024
Well run, staff polite and seem to care. The premise is clean but dated, and needs a refurb, better food menu requires support with feedback to the family. Management have an excellent knowledge of my father and have a good report.
Review from L P (Daughter of Resident/Service User)