Whitefriars Nursing & Residential Home

9 Dormers Wells Lane, Southall UB1 3HU
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8.2 3 Reviews
  • Whitefriars Nursing & Residential Home, Southall
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1499

all fees are subject to an assessment

These prices are only a guideline, please contact Whitefriars Nursing & Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Chani Bhasin

Person in charge

  • Jayson Moldero (Manager)

Local Authority / Social Services

Admission Criteria

  • On Assessment
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (4)
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Whitefriars Nursing & Residential Home Reviews (3)

8.2

Whitefriars Nursing & Residential Home has a Review Score of 8.2 (8.215) out of 10, based on 3 reviews in the last 2 years.
Over all time Whitefriars Nursing & Residential Home has 3 reviews.

Overall Experience
  • 2
  • 1
  • 0
  • 0
  • 0
Date Published
  • 3
  • 1
  • 1
  • 3
  • 0
Reviewer Connection to Whitefriars Nursing & Residential Home
  • 2
  • 1
Total of 3, showing 1-3
Review from Christine B (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has lived in the care home for over 2 years during which time I have come to know every member of the staff who work there. I cannot express enough how caring and considerate they all are . Nothing is too much trouble and if it hadn't been for their help during this journey I would never have got
through it. From meetings to filling out paperwork to caring for mum nothing was too much trouble.
Mum passed away very recently and the home did everything they could to make her passing as painless as possible and helped me through this difficult time .I can't thank them enough for everything that they did for mum and for myself and my family during her stay with them . I would not hesitate to recommend the home to anyone who has a loved one that needs care.
Reply from Jayson Moldero, Manager at Whitefriars Nursing & Residential Home

Thank you so much for sharing your heartfelt experience. We're so sorry for your loss, we miss your Mum and we're grateful to have been a part of your mum's journey. Your kind words about our caring staff mean the world to us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian M (Son of Resident) published on 9 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We always find the staff friendly and very helpful and are confident that my mother is looked after very well. We are always made welcome and always offered refreshments.
We also find the management team very obliging and always helpful when I call to enquire about my mother.
My mother also seems
to be very happy there when she's in the right frame of mind.
Reply from Jayson Moldero, Manager at Whitefriars Nursing & Residential Home

Thank you for your kind words! We're so glad to hear you are happy with our care and hospitality for your mother. It's our priority to make everyone feel at home and well looked after. If you have any questions or need anything, we're always here for you.
Jayson

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L P (Daughter of Resident) published on 2 February 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Well run, staff polite and seem to care. The premise is clean but dated, and needs a refurb, better food menu requires support with feedback to the family. Management have an excellent knowledge of my father and have a good report.
Reply from Jayson Moldero, Manager at Whitefriars Nursing & Residential Home

Thank you for your thoughtful review. We're glad to hear you've noticed our commitment to care and the knowledge we hold about your father's needs. We acknowledge your feedback regarding the need for updates to our facility and menu. Please know we are actively working on these areas to enhance our residents' living experience and family involvement. Your insights are invaluable to us, and we appreciate the opportunity to improve. Thank you and see you around.
Warm regards,
Jayson

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.2 (8.215)

Overview of Review Score

The Review Score of 8.2 (8.215) out of 10 for Whitefriars Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.429 for Whitefriars Nursing & Residential Home is calculated as follows: ( (17 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 35 Ratings = 4.429
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.786 Points relating to the number of positive Reviews for Whitefriars Nursing & Residential Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6. 3 Positive Reviews ÷ 5.6 = 0.536
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Oct 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Whitefriars Nursing & Residential Home

What types of Care is Whitefriars Nursing & Residential Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Whitefriars Nursing & Residential Home have?

There are 20 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Whitefriars Nursing & Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Whitefriars Nursing & Residential Home to the centre of Southall?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whitefriars Nursing & Residential Home to verify any information. View our terms and conditions. Whitefriars Nursing & Residential Home has an Basic Service - more info.