What types of Care is The Chiswick Nursing Centre registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at The Chiswick Nursing Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Chiswick Nursing Centre to the centre of London?

4.0 mile(s) as the crow flies, distance by road may be significantly further.

The Chiswick Nursing Centre, Ravenscourt Gardens, London W6 0AE

Review from Graham H (Husband of Resident) published on 29 October 2025 Submitted via Website • Report

Overall Experience

It's now been three months since my wife became a resident at the Chiswick Nursing Centre, and I must say I am consistently impressed with the level of care she's receiving there. The staff are exceptionally friendly and incredibly helpful, and the centre's management is consistently excellent with

its high hygiene standards. I would suggest that the food provision could be improved, but otherwise I would definitely recommend this centre.

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Review from James C (Son of Resident) published on 27 October 2025 Submitted via Website • Report

Overall Experience

Many thanks to all your staff for looking after our mother during her 3 weeks of respite care. Her stay was very comfortable and the daily fisio services really helped her to improve her walking following her hip surgery. All her medical needs were looked after in a very satisfactory manner and the

nurses and staff gave us complete updates as and when required. Many thanks again.

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Review from Rita G (Daughter of Resident) published on 15 October 2025 Submitted via Website • Report

Overall Experience

We would like to say a huge thank you for the brilliant care our mother received over the 4 weeks of respite.

Firstly, Tanya was so welcoming and accommodating with the wheelchair which Rob returned this evening.

Thank you for allowing us to borrow it.

Your staff were amazing & looked after

our mum so well.

They were all so friendly, caring & patient.

Our mum enjoyed the food too.

Your staff were very much in touch with my brother Rob & I at times checking in with us to ensure that mum was happy.

They would inform us of how she was & what she ate whenever I enquired.

Absolutely first class care from Shalit, Ancy, Agnes, Reshmi, Dinah, Mohammed, Romak, Christina, Francesca, Hamida & Juliana to name but a few..

Apologies if I've missed anyone off.

Please pass on our praise to your wonderful staff who are all an absolute credit to your organisation.

Thank you again.

Reply from Devendra Lallchand, Centre Director at The Chiswick Nursing CentreThank you for your thoughtful feedback. We are delighted your mother received such attentive care and felt comfortable throughout her stay. I will ensure your compliments are conveyed to our dedicated team.

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Review from Sue E (Respite Resident) published on 8 October 2025 Submitted via Website • Report

Overall Experience

I stayed at the Chiswick for three weeks following open heart surgery and found the support and care I received there hugely beneficial in progressing the healing process and enabling me to resume looking after myself. Highly recommended. The staff are most helpful, the nursing care is very professional

and it was a pleasure to meet those of my fellow residents who were sufficiently mobile to share mealtimes in the dining room.

Reply from Devendra Lallchand, Centre Director at The Chiswick Nursing CentreThank you for your thoughtful feedback. We are pleased that your stay at The Chiswick supported your recovery and that our team's care was of benefit. We wish you continued good health.

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Review from S T (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report

Overall Experience

Since my mum became a resident she has to the best of my knowledge and observations been given a very high standard of care deserving a person of her age and ability. The staff appear to be highly trained and responsible. They are approachable and friendly

Reply from Devendra Lallchand, Centre Director at The Chiswick Nursing CentreThank you for your kind feedback. I am pleased to hear that your mother is receiving a high standard of care and that our staff have been approachable and professional. Your comments are greatly appreciated.

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Review from G J (Respite Resident) published on 22 August 2025 Submitted via Postal Card • Report

Overall Experience

I attended The Chiswick Nursing Centre from June to mid-August 2025, for convalescent care and physiotherapy following a spell in hospital. The care and facilities were outstanding and the physiotherapy has been transformative, enabling me to go home in good shape to face the next phase of my recovery.

The staff have been, without exception, excellent and sympathetic in caring for me, and for the other residents. In short, I would not hesitate to recommend this establishment to anyone looking for short-term convalescent or for long-term care.

Reply from Devendra Lallchand, Centre Director at The Chiswick Nursing CentreThank you so much for your thoughtful review. We are delighted to hear that you found our care, facilities, and physiotherapy so beneficial, and that our team supported you throughout your recovery. On behalf of everyone at The Chiswick Nursing Centre, we wish you continued health and wellbeing.

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Review from Y B (Daughter of Resident) published on 18 August 2025 Submitted via Website • Report

Overall Experience

This nursing home delivers efficient, compassionate care with exceptional attention to wound management. Meals are nutritious and well-prepared, and the facility maintains high compliance with care standards. Highly recommended.

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Review from L L (Son of Resident) published on 18 August 2025 Submitted via Website • Report

Overall Experience

We had our mother who is 94 transferred to the Chiswick Nursing Hone after recovering from a broken femur operation. She arrived in a lot of pain, relying on the wonderful nursing staff for everything. She was still taken painkillers at least 4 times a day.
The next day she started physiotherapy and

given daily exercises to do . At first she found it hard work and very tiring . After 3 weeks she could feel the pain was not so severe and her painkillers was reduced. The food provided was very plentiful, a good variety and freshly cooked everyday. As she wanted to get back her independence she decided to stay another month and by the end she was able to walk by herself with the aid of a frame or walking stick and pain free. I can honestly say if you need some care and physio this is the place to come for however long you require. It also gives your loved ones peace of mind knowing that you are well taken care of.

Reply from Devendra Lallchand, Centre Director at The Chiswick Nursing CentreThank you for sharing such wonderful feedback. We're delighted to hear about your mother's progress and that our nursing, physiotherapy, and catering teams helped in her recovery. Wishing her continued good health and independence.

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Review from Vivien R (Resident) published on 27 May 2025 Submitted via Website • Report

Overall Experience

I arrived from hospital on 12/5/25 having had knee surgery. The room was spacious and clean with comfortable adjustable bed. Bathroom also plenty of room for crutches with raised toilet seat and chair for washing provided.
The care staff were all extremely helpful and a nurse on duty at night very

reassuring
Food also good with a wide choice and tea coffee and biscuits always available. The physiotherapy worked well with use of a small gym. My only reservation as I discussed with the office was the difficulty of obtaining enough ice for reducing inflammation in my knee, and although there was some made available it was not always enough. I suggested a Cryo cuff would be a good addition to the treatment available.
All in all I was extremely happy with my rehabilitation at the Centre and would certainly recommend it to anyone looking for this kind of facility in the future.

Reply from Devendra Lallchand, Centre Director at The Chiswick Nursing CentreThank you so much for your kind and thoughtful review. We're delighted to hear that you had a positive experience with your rehabilitation and that our team, facilities, and care made your stay comfortable and effective.We also truly appreciate your suggestion regarding the Cryo cuff and will certainly bear this in mind as we continue to improve our services. Your feedback is invaluable in helping us provide the best possible care. Wishing you a smooth and continued recovery.

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Review from Paul F (Respite Resident) published on 10 April 2025 Submitted via Website • Report

Overall Experience

I spent a week in the rehabilitation/convalescent Balmoral Suite following a hip replacement op. All the staff were reassuring (especially in the few days after I arrived), friendly, helpful and caring and nothing was too much trouble. The daily physio was gentle but challenging.and beneficial. A really

positive experience - I would recommend to anyone in a similar position.

Reply from Dev Lallchand, Centre Director at The Chiswick Nursing CentreThank you for your kind words, we are so pleased you had a positive experience and our care team were so helpful. Wishing you a continued recovery.

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Review from P T (Next of Kin) published on 7 April 2025 Submitted via Postal Card • Report

Overall Experience

I was delighted when I learnt that the nursing home had a vacancy in December 2024 and that my partner would leave hospital and become a resident. The nursing home was chosen, by recommendation, for its level of nursing care and support, as well as its physiotherapy. It is above all the physiotherapy

which has ensured excellent progress towards my partner's complete mobility. For that reason I have awarded the nursing home 'good' for value for money, although I am aware of an imminent increase in the residential fee by 8.5%. The food needs to improve.

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Review from Veronica G (Respite Resident) published on 21 March 2025 Submitted via Website • Report

Overall Experience

I spent nearly 3 months in Chiswick Nursing Centre. I was there due to having major surgery on my foot which meant I could not weight bear n my right foot for 9 weeks then had to start partial weight bearing.
The care was excellent, any issues were quickly responded to generally and they adapted to

what I needed as I improved.
It was a godsend having access to physiotherapy as this meant I was able to maintain my muscle mass and I am sure was the reason I am now able to be at home and caring for myself.
The only reason I gave activites a don't know was because I was much younger than other residents (by around 30 years!) so did not engage in them.

Reply from Steve Winter, Centre Director at The Chiswick Nursing CentreDear Veronica Thank you for your review of our service. I am so pleased to hear that you are now recovered, and that the physiotherapy team were able to play such a big part in that process. Best wishes

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Review from Geffen B (Respite Resident) published on 23 January 2025 Submitted via Website • Report

Overall Experience

I recently spent two weeks at Chiswick Nursing Centre following a knee replacement operation, and I couldn't be more pleased with the care I received. The nursing staff were amazing and professional, ensuring I was comfortable throughout my stay. The help from the care team was equally fantastic, always

positive and encouraging, which made a real difference to my recovery. A special mention goes to the physiotherapist whose expertise and encouragement played a huge role in helping me get back on my feet. Overall, the support I received was second to none, and I'm very grateful for the outstanding care provided by everyone at the centre.

Reply from Steve Winter, Centre Director at The Chiswick Nursing CentreI am pleased to hear that your stay with us and that the physiotherapy rehabilitation provided was as you had expected and more importantly was what you needed. Thank you for your kind review. Regards, The Chiswick Nursing Centre.

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Review from Hugh G (Son of Resident) published on 9 January 2025 Submitted via Website • Report

Overall Experience

My mother needed temporary, respite care while her home was undergoing building works. She is 91, had had a recent hip operation and has dementia. The care home were wonderful in looking after her, providing regular physio sessions, and support when required. The standard of food, both for her and her

visitors, was excellent, and varied as required. All the nursing and support staff were very friendly and attentive. There were regular events and entertainment organised, which my mother much enjoyed, and was an added bonus for us. She made a number of friends there, whom she will miss. Overall, we were delighted with the service from The Chiswick Nursing Centre and would both recommend it, and return if needed.

Reply from Steve Winter, Centre Director at The Chiswick Nursing CentreDear Hugh. Thank you very much for your kind words of appreciation. I am glad that we could help at a time when your Mother most needed the help. She is very welcome to return and visit us and those friends whom she made at The Nursing Centre - drop in for a Cup of Tea and a Cake anytime... Best wishes

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Review from E W (Respite Resident) published on 23 December 2024 Submitted via Postal Card • Report

Overall Experience

Sympathetic and careful care from nurses and carers, with excellent physiotherapy in attractive surroundings.

Reply from Steve Winter, Centre Director at The Chiswick Nursing CentreThank you for your review of our service. I am pleased to see that you enjoyed your time with us and that your recovery has been helped by our in-house Physio team. Kind regards

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Review from I H (Daughter of Resident) published on 2 December 2024 Submitted via Postal Card • Report

Overall Experience

My dad is a resident at The Chiswick Nursing Centre and needs 24-hour care after suffering a life-changing stroke. This nursing home has all the capabilities and facilities to deal with his complex nursing needs. They have been most helpful, supportive and understanding. The staff are kind and care

for the residents. I would recommend this nursing home to others and thank them for the work they do.

Reply from Steve Winter, Centre Director at The Chiswick Nursing CentreDear I. Thank you for your kind words and comments. We are happy that you are pleased with the service. Your Dad is such a likeable chap and we enjoy meeting his care and nursing needs. Kind regards.

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Review from A C (Respite Resident) published on 31 October 2024 Submitted via Postal Card • Report

Overall Experience

The Chiswick Nursing Centre is excellent. Very kind and helpful nurses and staff. The care is first-class and much appreciated. I enjoyed my stay very much.

Reply from Steve Winter, Centre Director at The Chiswick Nursing CentreThank you very much for your kind comments about our Care Service. I am glad that we were able to help your recovery as planned. Centre Director

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Review from J Y (Resident) published on 23 October 2024 Submitted via Postal Card • Report

Overall Experience

I have been very efficiently and politely served in all spheres while I have been here.

Reply from Steve Winter, Centre Director at The Chiswick Nursing CentreThank you for your kind feedback - I am pleased that your stay has been so enjoyable.

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Review from J B (Resident) published on 23 October 2024 Submitted via Postal Card • Report

Overall Experience

Very good service and attention to detail. The only criticism I have is the lateness of my completion of preparation in the morning.

Reply from Steve Winter, Centre Director at The Chiswick Nursing CentreThank you for completing the review process for our service. Your comments are much appreciated. I have asked the Nursing Suite Manager to liaise with you to ensure that you are supported to be ready for the day at a time that better suits you.

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Review from A O (Daughter of Resident) published on 11 October 2024 Submitted via Website • Report

Overall Experience

All the staff seemed very caring, competent and friendly. They would occasionally forget to carry out requests but this seemed to be when staff were very busy, or there was not enough staff on duty. Physiotherapy very good and was really beneficial. The room was bland a bit poky (not very much room

to operate in with medical equipment or more than one person). It felt like being in a 3-star hotel. Lighting was inadequate (an anglepoise lamp was brought in after the complaint). Food was mostly good but often tasteless. Having 2 menus was confusing. But the chef was willing to adapt meals at my mother's request. The client liaison person and Activities Coordinator helpful (although my mother did not wish to participate in any activities). A garden was advertised but no visits were ever offered. Management invisible and contract lengthy and difficult for my mother to read through. The drama of de-registering from her GP and registering with the resident GP nerve-wracking, but not the Centre's fault.

Reply from Steve Winter, Centre Director at The Chiswick Nursing CentreThank you for your helpful review. I am glad that overall the service which provided was rated so highly by you and your Mother. The areas for improvement have all been noted and most have already been addressed as a part of our plans for a full refurbishment of the nursing Suite where your Mother was based. I am glad that the Chef was able to assist by modifying the meals chosen by your Mother when requested.