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- The Chiswick Nursing Centre

My mum has recently received amazing home from home respite care at the Windsor floorLaura M(Daughter of Resident/Service User)



My mum has recently received amazing home from home respite care at the Windsor floorLaura M(Daughter of Resident/Service User)



The Chiswick Nursing Centre is a specialist nursing centre set in a quiet residential part of West London. It is operated by a dedicated and experienced management team.
Understanding clients' requirements is key at The Chiswick Nursing Centre. The balance of a luxurious environment, together with a stimulating social life can help revive both physical and emotional health.
Each unit has comfortable sitting rooms and the quiet areas and gardens are...
Care Provided by The Chiswick Nursing Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 146 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
From £1,950 per week depending on nursing need
The price(s) shown are provided by the care home. Contact The Chiswick Nursing Centre for full pricing details and T&Cs.
Contact The Chiswick Nursing Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Ganymede Care Ltd
- Private Owned
Person in charge
- Johan Van Wijgerden(Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 105
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
Room Information
- Single Rooms (146)
- Single Rooms with ensuite Wet Room (146)
Visiting
- Visits can be made at any time - a more coordinated visit can be made by telephoning the switchboard: 020 8 222 7800
Parking
- Free parking on site
The Chiswick Nursing Centre Reviews (57)
The Chiswick Nursing Centre has a Review Score of 9.5 (9.497) out of 10, based on 25 reviews in the last 2 years.
Over all time The Chiswick Nursing Centre has 57 reviews.
My dad is a resident at The Chiswick Nursing Centre and needs 24-hour care after suffering a life-changing stroke. This nursing home has all the capabilities and facilities to deal with his complex nursing needs. They have been most helpful, supportive and understanding. The staff are kind and care for the residents. I would recommend this nursing home to others and thank them for the work they do.
Dear I. Thank you for your kind words and comments. We are happy that you are pleased with the service. Your Dad is such a likeable chap and we enjoy meeting his care and nursing needs. Kind regards.
The Chiswick Nursing Centre is excellent. Very kind and helpful nurses and staff. The care is first-class and much appreciated. I enjoyed my stay very much.
Thank you very much for your kind comments about our Care Service. I am glad that we were able to help your recovery as planned. Centre Director
I have been very efficiently and politely served in all spheres while I have been here.
Thank you for your kind feedback - I am pleased that your stay has been so enjoyable.
Very good service and attention to detail. The only criticism I have is the lateness of my completion of preparation in the morning.
Thank you for completing the review process for our service. Your comments are much appreciated. I have asked the Nursing Suite Manager to liaise with you to ensure that you are supported to be ready for the day at a time that better suits you.
All the staff seemed very caring, competent and friendly. They would occasionally forget to carry out requests but this seemed to be when staff were very busy, or there was not enough staff on duty. Physiotherapy very good and was really beneficial. The room was bland a bit poky (not very much room to operate in with medical equipment or more than one person). It felt like being in a 3-star hotel. Lighting was inadequate (an anglepoise lamp was brought in after the complaint). Food was mostly good but often tasteless. Having 2 menus was confusing. But the chef was willing to adapt meals at my mother's request. The client liaison person and Activities Coordinator helpful (although my mother did not wish to participate in any activities). A garden was advertised but no visits were ever offered. Management invisible and contract lengthy and difficult for my mother to read through. The drama of de-registering from her GP and registering with the resident GP nerve-wracking, but not the Centre's fault.
Thank you for your helpful review. I am glad that overall the service which provided was rated so highly by you and your Mother. The areas for improvement have all been noted and most have already been addressed as a part of our plans for a full refurbishment of the nursing Suite where your Mother...
I visit regularly and have been very impressed with all the interactions I have had with doctors, nurses and the care staff.
Everyone has been pleasant and welcoming to visitors and gentle and all the staff are equally pleasant and caring in their dealings with my friend and other residents. My friend enjoys all his meals - he definitely did not do so when he was in hospital! I have seen for myself how appetisingly they are presented, both on trays when residents are in bed and at the table in the day room.
It is also very nice to be offered tea and biscuits when I visit my friend at tea time! I was very surprised at the amount of activities that are organised for residents. There is something going on each month. I was present when two alpacas visited, and saw for myself how much everyone enjoyed interacting with these gentle animals. My friend still talks about that visit.
Thank you for reviewing our Nursing Home. I am pleased that you have been able to see your friend enjoying the services that we provide and also to see how much he has thrived since coming to us from the Hospital. Kind regards.
I have been a temporary resident at The Chiswick Nursing Centre for nearly five weeks and have found it a most pleasant experience. The staff are very kind and caring. The food is good, the premises are clean and the whole atmosphere is calm and peaceful. My thanks to all involved in the running of this centre.
Thank you for your kind comments. It has been a pleasure to have you stay with us whilst you recuperated and regained strength.
Thank you to everyone!
Thank you for your kind words about the service provided. We are pleased that our rehabilitation service worked so well for you.
Food services and cleanliness are excellent.
Thank you for your review of our services. It has been our pleasure to help care for your sister and to ensure that she was as comfortable as possible at a time when she most needed it.
Without exception every member of staff has been professional. Booking the room, receptionists, manager, nurses, catering staff, accounts, cleaners - all kind, helpful and welcoming. I feel my mum has people who connect with her and are proud of their work to help her as well as reassuring and communicating well with me so I get some support. When you promise to never put your parents in a home and then circumstances change you feel very apprehensive. The Chiswick Nursing Centre has offered the very best solution for us and is actively working to improve a difficult situation. It is a lot of money but when you realise the quality of care and provision it is understandable. It is tucked away in a peaceful but very handy location and feels like a hidden gem. As a daughter I believe that my mum is safe, respected, comfortable and improving with their care.
Thank you for your kind words that reflect how hard we work to ensure that the team here provide the best possible care. It is reassuring to know that the time taken to train and provide high-quality staff is paying dividends.
The staff who looked after my mother were wonderful and looked after her very well with great patience and sympathy. This applied not only to the carers and nurses but also to all the staff at different levels and in different jobs that we engaged with (including the people on the ground floor reception). We never met anyone at The Chiswick who was not very kind and cheerful and wonderful and patient with the residents.
The arrangements for medical care with the local GP's practice were also first-class and my mother saw the GP more in three weeks than she had seen her previous GP in the last three years!
We very much appreciated everything that was done for my mother in the time she was at The Chiswick.
Your mother was a lovely lady who brought smiles to our team and her fellow residents and was a pleasure to care for.
I have always found all of the staff polite and friendly. I have also liaised with the management and office and have always had a prompt and timely response to my queries. I feel that my father is in safe hands and I know that the doctors are visiting him regularly and reporting to me. The nurses on his ward also seem to have a good knowledge of my father. The Chiswick has gone above and beyond in organising dentists and opticians. I am so grateful for the activities that are organised and try to participate with my father as it makes a difference to the visit. Very pleased with the service provided.
Thank you for your kind words about the service we provide. Your father is a pleasure to care for.
I had shingles and covid and was well looked after also my recovery took some time.
Thank you for your kind words regards our service at The Chiswick. It was a pleasure to see you get so well again after your illness at home.
We have had a very positive experience at Chiswick Nursing Centre. The staff have been unhesitatingly kind, helpful and responsive. They have made sure my husband has had his needs regarding personal care and toileting handled sensitively and with dignity. The food and the catering have been of a high standard. We would highly recommend it as an excellent nursing centre.
We look forward to welcoming your husband back again soon for future respite stays.
I came to The Chiswick Nursing Centre since I needed full-time care as a result of an accident. Everybody could not be nicer and I am happy to recommend the centre to anybody who needs care of a very high standard.
It has been a pleasure to have you stay with us and to see you making such positive progress towards good health.
The care staff lie a lot and the nursing staff believe them!
I have had to call an ambulance several times just to pee or they leave you long enough in a wet bed to get sores!
Be warned and watch out!
This is true to my personal experience.
I am sorry that your persistent and challenging behaviour has led to our need to formally evict you from the nursing centre. That said, I do not believe that your eviction should be cause for inaccurate or misleading reviews via this website. I trust that anyone reading your review will...
Uncomfortable with male carers, would like response time to be quicker. Not washed until 11.00. Otherwise, everything is good.
As discussed when your mother moved into our care, it is understandable that she would have wanted care from female care staff and that was easily resolved as soon as we understood her wishes in that respect.
Your mother was a pleasure to care for.
A very good experience. I was so very well cared for with every member of the staff being lost kind and helpful. A new boiler has now apparently been installed but prior to that I was without hot water in my bathroom for a time, but the staff coped admirably bringing in hot water from elsewhere.
I am pleased to confirm that we now have plenty of hot flowing water. I am glad that the staff team were able to assist during the problem we had with a broken boiler.
Our loved one has been a resident at The Chiswick Nursing Centre since November 2022. Contrary to our concerns and expectations, she settled immediately because of the truly warm welcome the staff gave her and us. Their warmth has persisted, as has their concern and willingness to take on board our suggestions. We feel extremely lucky to have 'found' them.
I am glad that our service has met your expectations.
I think that this home is brilliant.
The staff are so kind and caring and not I nor my dad has ever had a problem. They cannot do enough for him.
The management is brilliant also, always answers my phone call and always helps in any way they can. My dad would send a review himself but can no longer use a computer. He has physio from the home and cannot thank the staff there enough for his care. I know you cannot please everyone, but our experience has been brilliant.
Many thanks for your review. I am pleased that we have been able to provide what your father requires and to help in supporting you and your family overall.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 June 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (30) & Events (0)
- 14 May 2026
Tuesday 12 May was International Nurses’ Day, a campaign supported by The Royal College of Nursing to celebrate and recognise the work of nurses in the UK and throughout the...
- 28 Apr 2026
At The Chiswick Nursing Centre, our care is all-encompassing. We want every resident to be as well cared for and happy as they can possibly be. This not only means...
- 10 Apr 2026
We regularly discuss on this site the importance of exercise to maintain good health, mobility, flexibility and brain function. This was amply demonstrated when Ria from Chair Yoga Club visited...
There are no upcoming events for The Chiswick Nursing Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Chiswick Nursing Centre.
Accreditations
There are no accreditations posted yet for The Chiswick Nursing Centre.
Meet the Team (7)

George is an experienced nurse-qualified care home leader with more than 20 years of experience across nursing, dementia, residential, neurological and palliative care services. Throughout his career, he has held senior management and operational leadership roles within the private, charity and NHS sectors.
Known for his compassionate, person-centred approach, George has successfully led care services, improved quality standards, strengthened teams and delivered positive outcomes for residents and their families. He has a strong track record in service improvement, clinical governance, staff development and regulatory compliance, including supporting homes to achieve improved inspection ratings.
George is passionate about creating warm, welcoming environments where residents receive exceptional care and support, while ensuring staff feel valued, empowered and able to thrive in their roles.

Nikki brings more than 20 years of experience in quality assurance, clinical governance and continuous improvement within health and social care settings. As a former Registered General Nurse, she combines strong clinical knowledge with a passion for maintaining the highest standards of quality, safety and resident satisfaction. Working closely with teams across the home, Nikki oversees quality and compliance processes, supports learning from feedback and helps drive ongoing improvements in care delivery, ensuring residents receive safe, high-quality care in a supportive and well-governed environment. She has extensive customer service and satisfaction experience, following 10 years in a quality and compliance role within the private sector supporting the US Military healthcare for members based overseas.

Mariana Chircu is a dedicated and highly experienced Suite Manager at The Chiswick Nursing Centre. A qualified nurse with more than 10 years of service at the home, she brings a wealth of clinical expertise, leadership and compassion to her role. Mariana is committed to delivering the highest standards of person-centred care, ensuring residents receive support that is tailored to their individual needs and preferences. Known for her calm and approachable nature, she works closely with residents, families and colleagues to create a warm, welcoming environment where residents can thrive. Her extensive experience and unwavering commitment make her a valued member of the Chiswick Nursing Centre team.

Paolo Del Rosario is an experienced Suite Manager with a strong background in delivering high-quality care in both hospital and care home settings. As a Registered Nurse, he combines clinical expertise with effective leadership; he oversees the day-to-day management of his suite while ensuring residents receive safe, compassionate and person-centred care. Paolo has extensive experience supporting people living with dementia and those with complex nursing needs, conducting risk assessments and developing personalised care plans that promote dignity, comfort and wellbeing. Known for his caring and reliable nature, he builds strong relationships with residents, families and colleagues, creating a supportive environment where individuals feel valued, respected and well cared for.

Sarah brings more than 30 years of experience in health and social care to her role as Suite Manager at The Chiswick Nursing Centre. A qualified Learning Disabilities Nurse, she has extensive experience in nursing home and specialist care settings, with a strong background in dementia care, complex care, palliative care and end-of-life support. Passionate about delivering person-centred care, Sarah manages the suite and care team with compassion and professionalism, working closely with residents, families and healthcare professionals to create a safe, welcoming environment where residents can enjoy quality care.

Shade has 30 years’ experience in working in the independent sector and has worked for the company for the past five years, co-ordinating and managing all administrative activities within The Chiswick Nursing Centre. Qualifications include BTEC, HND, and Dip. Business Studies. Shade is also a member of the Chartered Institute of Bankers’ Associates.

Sarah King is the HR Manager at The Chiswick Nursing Centre, where she leads the HR team and oversees the day-to-day staffing requirements of the home. With more than 20 years of experience across the care sector, including nursing, residential and homecare settings, Sarah brings extensive knowledge and expertise to her role. Throughout her career, she has achieved management and hospitality qualifications and holds a degree in Health and Social Care, a field she is deeply passionate about. Sarah is committed to supporting both residents and staff by fostering a positive workplace culture, ensuring high standards of care and helping to build a dedicated, professional team that delivers exceptional service.
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