- UK Care Homes Search
- Care Homes in England
- Care Homes in London
- Care Homes in Hammersmith & Fulham Borough
- The Chiswick Nursing Centre

My mum has recently received amazing home from home respite care at the Windsor floorLaura M(Daughter of Resident/Service User)



My mum has recently received amazing home from home respite care at the Windsor floorLaura M(Daughter of Resident/Service User)



The Chiswick Nursing Centre is a specialist nursing centre set in a quiet residential part of West London. It is operated by a dedicated and experienced management team.
Understanding clients' requirements is key at The Chiswick Nursing Centre. The balance of a luxurious environment, together with a stimulating social life can help revive both physical and emotional health.
Each unit has comfortable sitting rooms and the quiet areas and gardens are...
Care Provided by The Chiswick Nursing Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 146 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
From £1,950 per week depending on nursing need
The price(s) shown are provided by the care home. Contact The Chiswick Nursing Centre for full pricing details and T&Cs.
Contact The Chiswick Nursing Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Ganymede Care Ltd
- Private Owned
Person in charge
- Johan Van Wijgerden(Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 105
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
Room Information
- Single Rooms (146)
- Single Rooms with ensuite Wet Room (146)
Visiting
- Visits can be made at any time - a more coordinated visit can be made by telephoning the switchboard: 020 8 222 7800
Parking
- Free parking on site
The Chiswick Nursing Centre Reviews (57)
The Chiswick Nursing Centre has a Review Score of 9.5 (9.497) out of 10, based on 25 reviews in the last 2 years.
Over all time The Chiswick Nursing Centre has 57 reviews.
Please don't send your loved ones here. In my opinion, this Centre is one of the worst. This place is terrible, the senior staff and management are shockingly terrible. The blind leading the blind. We made a number of complaints to them highlighting a number of serious matters and issues, swept under the carpet is the phrase that comes to mind. The management team side with each other, they try to cover up mistakes at the cost of affecting the care they are supposed to be giving residents. It comes across as they do not care about the residents. If you do place your loved one here, my advice is to ask for policy and procedures on everything, because the staff make it up. They hate it if you challenge them and hold them accountable, they hate it if you stick up for your loved one. You've been warned. Look elsewhere.
Our NHS partners who commissioned the care have also been committed to seek...
The waiting time for answering the buzzer is still very poor, (when the buzzer is working).
Needs to be more for able residents to do during the day. Rooms could be updated ie windows etc. Needs improvement on food served.
Thank You for your review. Your comments regards food presentation are noted and being addressed. As you will know, we have discussed the buzzer and its operation several times already and I have reassured you that it is fully operational and working - we monitor response times and can confirm that...
She was not offered a shower for 4 days. Fine dining is advertised on the website. Fish cake or sausage roll with baked beans followed by a yoghurt pot. Sheets were not changed in the 5 days. Physiotherapy lasted 10 minutes. Her medication was not looked at or asked for - so dangerous as she was on morphine. The website is very misleading. All this for £1700 a week! A chain hotel would have been better!
It is vastly at odds with her own description when I contacted and met with her to understand her plans to leave. She was very complimentary about the Physiotherapy service and the physiotherapist.
I am very happy to speak...
The whole place is run so well. The nurses are always there to help with any concerns or queries. They are always fully staffed and happy staff. There's always the same faces, which is so important in dementia care. I love it there. It's such a hard time having someone you love in a nursing home. They make it such a better experience. I'm always made to feel welcome and the care my dad gets there is outstanding.
Thank you for your kind words and for sharing your positive experience of The Chiswick with others.
I went to Chiswick from hospital after a knee replacement. The pre-arrival discussion was very clear and helpful. The staff were just amazing. Really kind. Attentive. Physio was brilliant. Just what I needed post-op. The rooms need a bit of modernising but cleaned well. Very joined-up service. With hydro, it would be my first choice.
Thank you for your kind review of The Chiswick Nursing Centre. I am pleased that we were able to help and support your needs at this time. Your point with regards to room modernisation is noted and we just await the lifting of covid restrictions that will enable our contractors to attend and address those issues. Steve Winter, Centre Director. The Chiswick Nursing Centre.
One night maybe 3 years ago, a nurse on her rounds noticed my wife wasn't breathing properly. I was impressed by this and the next day visited my wife in hospital.
My one criticism of The Chiswick Nursing Centre is that there's a quick turnover of carers. This means that new carers aren't familiar with my wife's needs and get things wrong eg her hand splint.
Thank you for your positive review. I am pleased to reply that our turnover of carers is much improved across the last 8 months and that we now have good continuity of care. This definitely helps with the issues that your review described.
Steve WinterCentre Director
During the last four years, my father has been comfortable and well looked after. As his needs have changed and grown, The Chiswick Nursing Centre has been able to adapt. My father is now resident in the Buckingham Suite, for those suffering from dementia. He is well looked after by the experienced suite manager and the caring staff. He has been looked after by some excellent staff over the years.
Occasionally there have been issues but I am pleased at the responsive way management has responded to any concerns. They are always open to discussions and receptive to feedback. I am happy to recommend The Chiwisk Nursing Centre to those needing care, especially where needs are likely to change over time.
Your dad is a pleasure to have living with us and to care for.
Centre Director
I am extremely happy with the care my brother is receiving in The Chiswick Nursing Centre and am confident his care is being managed sympathetically and professionally. I have been kept up to date with his situation and what is happening in the centre throughout the summer of 2020. He is a long term resident of the centre and I have come to know many of the staff while visiting him and have nothing but praise for the caring way they manage his difficulties and how the centre is run.
Thank You for your kind review of The Chiswick Nursing Centre. Your Brother has lived with us for many years and we are pleased that we have met his needs and your high standards so well.
My wife, who suffers from advanced Alzheimer's, has been a resident since December 2018. Inevitably, given her sad condition, she is not always the easiest of patients to deal with. However, I have been very impressed by the care she has received since her arrival. Until COVID struck I visited almost daily and she invariably presented as clean and well turned-out. This continues to be the case. One of the reasons I initially chose The Chiswick Nursing Centre was that the food was cooked on the premises. This has turned out to be a good decision - although unable to communicate her enjoyment verbally, my wife consumes her meals with evident enjoyment. Most importantly, I have found the staff and management friendly and approachable and very quick to deal with any problems that arise or any questions that I may have. Overall, I have been very satisfied with The Chiswick Nursing Centre. I would not hesitate to recommend it to someone in a similar position to myself.
Thank you for your positive review of The Chiswick Nursing Centre. I will be sure to tell the Catering Team just how much your wife enjoys their meals.
My mother has been resident for nearly 5 years. We have been very satisfied with her clinical and pastoral care over this period. The whole team at The Chiswick Nursing Centre (catering, domestic, maintenance and admin as well as care staff) are totally friendly, responsive and supportive. Throughout the pandemic, we have been confident that The Chiswick Nursing Centre have been providing the best possible care in the most difficult circumstances.
Thank you for your positive review of The Chiswick. Your Mother is a pleasure to stay with us and her wry sense of humour inspires us all.
The staff have been so caring and compassionate. When we were worried about her the manager spoke with my brother and I and arranged a video visit!
My sister told us the carers were so kind and that the food was wonderful. The staff meet her every need and she feels that nothing is too much trouble for them. There are doctors and nurses and a physiotherapist who helps her daily.
By video, we have seen the emails she gets and are jealous!
The staff keep us advised of her progress and the Manager is always happy to speak with us if we need anything answered.
Next week we will visit her for the 1st time and cannot wait to meet these caring folk whom we feel we already know so well.
This home was a lucky find in a time of need.
I cannot find the words to express how caring and compassionate this home and its staff and manager were for my family and our Mum!
Centre Director
The Chiswick Nursing Centre.
The care is amazing. The staff team are remarkable and committed to great care beyond what I could have wanted for my Brother. Nothing was ever too much trouble and the nurses were so patient with him especially at the end of his albeit too short life.
My family will always miss my Brother - but they will always be grateful for the care, patience and kindness which this home showed to him and all of us at such a difficult time.
I am VERY happy to review this home and wouldn't have known that I could do it until the Manager told me about this website.
He deserves credit for such a great team of people.
PLEASE keep up the good work.
Yours sincerely Centre Director.
Mum has struggled after cancer treatments and side effects. Mum arrived at her 2weeks stay in a weak, fragile state. The room, facilities (day and dining rooms), carers, servery staff, food, the receptionist were all amazing. Staff went above and beyond to make mum/our family feel welcome. Mum received such high levels of care she has recuperated and is stronger than we ever imagined, we are so grateful to the staff on the Windsor floor for their support. The transformation within 2 weeks has been impressive - mum was even reluctant to go home which is a testament to the brilliant care she received! Huge thanks to the staff for your kindness to mum and our whole family! Even my 3-year-old son has loved visiting his grandma at her 'hotel'. All we can say is thank you all very much - mum received the care and rest she needed to recoup and return home.
Thank You for your kind review of our service. The Windsor Suite staff were all very pleased to see the great progress that your Mum made.
The nurses were terrific and full of compassion. The food was superb and we were always offered meals whenever we visited. This made my Mum feel that she could still eat with us despite her illness. Staff work so hard here that they should get a medal. The Manager was compassionate and even attended my mums funeral. Thank you Chiswick Nursing!
Thank You for your kind comments regards our staff team - which I will pass along to those concerned.
Came to Chiswick to continue healing of L4/5 spinal joints. Physiotherapy everyday was excellent and I'm now able to walk again with crutches and after 11 weeks I'm able to go home go the first time since June.
We are pleased to hear that your time spent at The Chiswick was productive. Thank you for your kind review.
I am so glad we fought as hard as we did to have him placed at The Chiswick because the staff there more than lived up to my expectations of how one should care for the elderly; he certainly never had cause for complaint.
During his stay, I visited him on a weekly basis and always found him to be in good spirits - he seemed very content with his new home and with those helping him at the Centre. In September 2014, my cousin's health deteriorated markedly and it became clear that his life was coming to an end. During that time the care and devotion that was shown towards him by all of the staff at The Chiswick was a great comfort to all his family and friends and for which I give my wholehearted thanks.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 June 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (30) & Events (0)
- 14 May 2026
Tuesday 12 May was International Nurses’ Day, a campaign supported by The Royal College of Nursing to celebrate and recognise the work of nurses in the UK and throughout the...
- 28 Apr 2026
At The Chiswick Nursing Centre, our care is all-encompassing. We want every resident to be as well cared for and happy as they can possibly be. This not only means...
- 10 Apr 2026
We regularly discuss on this site the importance of exercise to maintain good health, mobility, flexibility and brain function. This was amply demonstrated when Ria from Chair Yoga Club visited...
There are no upcoming events for The Chiswick Nursing Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Chiswick Nursing Centre.
Accreditations
There are no accreditations posted yet for The Chiswick Nursing Centre.
Meet the Team (7)

George is an experienced nurse-qualified care home leader with more than 20 years of experience across nursing, dementia, residential, neurological and palliative care services. Throughout his career, he has held senior management and operational leadership roles within the private, charity and NHS sectors.
Known for his compassionate, person-centred approach, George has successfully led care services, improved quality standards, strengthened teams and delivered positive outcomes for residents and their families. He has a strong track record in service improvement, clinical governance, staff development and regulatory compliance, including supporting homes to achieve improved inspection ratings.
George is passionate about creating warm, welcoming environments where residents receive exceptional care and support, while ensuring staff feel valued, empowered and able to thrive in their roles.

Nikki brings more than 20 years of experience in quality assurance, clinical governance and continuous improvement within health and social care settings. As a former Registered General Nurse, she combines strong clinical knowledge with a passion for maintaining the highest standards of quality, safety and resident satisfaction. Working closely with teams across the home, Nikki oversees quality and compliance processes, supports learning from feedback and helps drive ongoing improvements in care delivery, ensuring residents receive safe, high-quality care in a supportive and well-governed environment. She has extensive customer service and satisfaction experience, following 10 years in a quality and compliance role within the private sector supporting the US Military healthcare for members based overseas.

Mariana Chircu is a dedicated and highly experienced Suite Manager at The Chiswick Nursing Centre. A qualified nurse with more than 10 years of service at the home, she brings a wealth of clinical expertise, leadership and compassion to her role. Mariana is committed to delivering the highest standards of person-centred care, ensuring residents receive support that is tailored to their individual needs and preferences. Known for her calm and approachable nature, she works closely with residents, families and colleagues to create a warm, welcoming environment where residents can thrive. Her extensive experience and unwavering commitment make her a valued member of the Chiswick Nursing Centre team.

Paolo Del Rosario is an experienced Suite Manager with a strong background in delivering high-quality care in both hospital and care home settings. As a Registered Nurse, he combines clinical expertise with effective leadership; he oversees the day-to-day management of his suite while ensuring residents receive safe, compassionate and person-centred care. Paolo has extensive experience supporting people living with dementia and those with complex nursing needs, conducting risk assessments and developing personalised care plans that promote dignity, comfort and wellbeing. Known for his caring and reliable nature, he builds strong relationships with residents, families and colleagues, creating a supportive environment where individuals feel valued, respected and well cared for.

Sarah brings more than 30 years of experience in health and social care to her role as Suite Manager at The Chiswick Nursing Centre. A qualified Learning Disabilities Nurse, she has extensive experience in nursing home and specialist care settings, with a strong background in dementia care, complex care, palliative care and end-of-life support. Passionate about delivering person-centred care, Sarah manages the suite and care team with compassion and professionalism, working closely with residents, families and healthcare professionals to create a safe, welcoming environment where residents can enjoy quality care.

Shade has 30 years’ experience in working in the independent sector and has worked for the company for the past five years, co-ordinating and managing all administrative activities within The Chiswick Nursing Centre. Qualifications include BTEC, HND, and Dip. Business Studies. Shade is also a member of the Chartered Institute of Bankers’ Associates.

Sarah King is the HR Manager at The Chiswick Nursing Centre, where she leads the HR team and oversees the day-to-day staffing requirements of the home. With more than 20 years of experience across the care sector, including nursing, residential and homecare settings, Sarah brings extensive knowledge and expertise to her role. Throughout her career, she has achieved management and hospitality qualifications and holds a degree in Health and Social Care, a field she is deeply passionate about. Sarah is committed to supporting both residents and staff by fostering a positive workplace culture, ensuring high standards of care and helping to build a dedicated, professional team that delivers exceptional service.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Chiswick Nursing Centre to verify any information. View our terms and conditions. The Chiswick Nursing Centre has an Enhanced Service -more info.