The Chiswick Nursing Centre

Ravenscourt Gardens, London W6 0AE
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9.5 47 Reviews
  • The Chiswick Nursing Centre, London
The Chiswick Nursing Centre is a specialist nursing centre set in a quiet residential part of West London. It is operated by a dedicated and experienced management team.

Understanding clients' requirements is key at The Chiswick Nursing Centre. The balance of a luxurious environment, together with a stimulating social life can help revive both physical and emotional health.

Each unit has comfortable sitting rooms and the quiet areas and gardens are very popular in the summer time.

Professionals desire your stay to be as enjoyable as possible and therefore offer a wide range of culinary choices. Clients can either dine in the dining room or take meals in the privacy of their own rooms. They ensure that dietary preferences are catered for and are supervised by the catering manager.

Spacious rooms can accommodate favourite items of furniture and personal possessions to ensure clients' comfort. All bedrooms have en-suite facilities to enable clients to be cared for in a safe and friendly environment.
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Ravenscourt Park is close by and there is always plenty of nearby parking within minutes from the Centre for visitors. Just a short walk from Stamford Brook Underground station.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 146 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £2080
  • Self-Funded Residential Dementia Care: from £2080
  • Self-Funded Nursing Care: from £2200
  • Self-Funded Nursing Dementia Care: from £2200
  • RESPITE Self-Funded Residential Care: from £2080
  • RESPITE Self-Funded Residential Dementia Care: from £2080
  • RESPITE Self-Funded Nursing Care: from £2080
  • RESPITE Self-Funded Nursing Dementia Care: from £2080

From £2,080 per week depending on nursing need

These prices are only a guideline, please contact The Chiswick Nursing Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Ganymede Care Ltd

Person in charge

  • Devendra Lallchand (Centre Director)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 105

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (146)
  • Single Rooms with Ensuite Wet Room (146)

Visiting

  • Visits can be made at any time - a more coordinated visit can be made by telephoning the switchboard: 020 8 222 7800

Parking

  • Free parking on site

The Chiswick Nursing Centre Reviews (47)

9.5

The Chiswick Nursing Centre has a Review Score of 9.5 (9.463) out of 10, based on 24 reviews in the last 2 years.
Over all time The Chiswick Nursing Centre has 47 reviews.

Overall Experience
  • 32
  • 10
  • 2
  • 1
  • 2
Date Published
  • 47
  • 7
  • 15
  • 24
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Reviewer Connection to The Chiswick Nursing Centre
  • 9
  • 9
  • 8
  • 8
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 47, showing 41-47
Review from Trudy X (Sister of Resident) published on 13 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister (86) was admitted to this home during the virus crisis. She was very frail.
The staff have been so caring and compassionate. When we were worried about her the manager spoke with my brother and I and arranged a video visit!
My sister told us the carers were so kind and that the food was
wonderful. The staff meet her every need and she feels that nothing is too much trouble for them. There are doctors and nurses and a physiotherapist who helps her daily.
By video, we have seen the emails she gets and are jealous!
The staff keep us advised of her progress and the Manager is always happy to speak with us if we need anything answered.
Next week we will visit her for the 1st time and cannot wait to meet these caring folk whom we feel we already know so well.
This home was a lucky find in a time of need.
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Review from J R (Daughter of Resident) published on 12 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot find the words to express how caring and compassionate this home and its staff and manager were for my family and our Mum!
Reply from Steve Winter, Centre Director at The Chiswick Nursing Centre

Thank you for this most positive review of our service. It has been a pleasure to work with your family.
Centre Director
The Chiswick Nursing Centre.

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Review from Paul (Brother of Resident) published on 22 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a very HONEST review. The Manager is a really nice guy and asked me to review the home on this website. My Brother was a resident at this home until he died in January this year.
The care is amazing. The staff team are remarkable and committed to great care beyond what I could have wanted for
my Brother. Nothing was ever too much trouble and the nurses were so patient with him especially at the end of his albeit too short life.
My family will always miss my Brother - but they will always be grateful for the care, patience and kindness which this home showed to him and all of us at such a difficult time.
I am VERY happy to review this home and wouldn't have known that I could do it until the Manager told me about this website.
He deserves credit for such a great team of people.
PLEASE keep up the good work.
Reply from Steve Winter, Centre Director at The Chiswick Nursing Centre

Thank you for making this very positive review. We strive to provide this high level of care to all of our Residents.
Yours sincerely Centre Director.

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Review from Laura M (Daughter of Resident) published on 19 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently received amazing home from home respite care at the Windsor floor, we wanted to write this in case it can help others.
Mum has struggled after cancer treatments and side effects. Mum arrived at her 2weeks stay in a weak, fragile state. The room, facilities (day and dining rooms),
carers, servery staff, food, the receptionist were all amazing. Staff went above and beyond to make mum/our family feel welcome. Mum received such high levels of care she has recuperated and is stronger than we ever imagined, we are so grateful to the staff on the Windsor floor for their support. The transformation within 2 weeks has been impressive - mum was even reluctant to go home which is a testament to the brilliant care she received! Huge thanks to the staff for your kindness to mum and our whole family! Even my 3-year-old son has loved visiting his grandma at her 'hotel'. All we can say is thank you all very much - mum received the care and rest she needed to recoup and return home.
Reply from Steve Winter, Centre Director at The Chiswick Nursing Centre

Thank You for your kind review of our service. The Windsor Suite staff were all very pleased to see the great progress that your Mum made.

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Review from Tony H (Son of Resident) published on 29 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was a patient here in December 2017 - January 2018 until she sadly past away. My family and I cannot thank the staff enough - words cannot express how much care and love they showed to her in her final days of a very painful illness.
The nurses were terrific and full of compassion. The food
was superb and we were always offered meals whenever we visited. This made my Mum feel that she could still eat with us despite her illness. Staff work so hard here that they should get a medal. The Manager was compassionate and even attended my mums funeral. Thank you Chiswick Nursing!
Reply from Steve Winter, Centre Director at The Chiswick Nursing Centre

Thank You, Mr H. It was a pleasure to assist your Mum and your Family.
Thank You for your kind comments regards our staff team - which I will pass along to those concerned.

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Review from P H (Resident) published on 13 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to Chiswick to continue healing of L4/5 spinal joints. Physiotherapy everyday was excellent and I'm now able to walk again with crutches and after 11 weeks I'm able to go home go the first time since June.
Reply from Steve Winter, Director at The Chiswick Nursing Centre

We are pleased to hear that your time spent at The Chiswick was productive. Thank you for your kind review.

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Review from Jeremy L (Cousin of Resident) published on 7 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin was a resident at The Chiswick Nursing Centre from January 2014 until his death in October 2014. It was not easy to persuade the authorities at that time to allow me to place him at The Chiswick due to a previous, negative report by the CQC dating back a couple of years. However with the help
of various individuals it was made possible.

I am so glad we fought as hard as we did to have him placed at The Chiswick because the staff there more than lived up to my expectations of how one should care for the elderly; he certainly never had cause for complaint.


During his stay, I visited him on a weekly basis and always found him to be in good spirits - he seemed very content with his new home and with those helping him at the Centre. In September 2014, my cousin's health deteriorated markedly and it became clear that his life was coming to an end. During that time the care and devotion that was shown towards him by all of the staff at The Chiswick was a great comfort to all his family and friends and for which I give my wholehearted thanks.

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Current Review Score: 9.5 (9.463)

Overview of Review Score

The Review Score of 9.5 (9.463) out of 10 for The Chiswick Nursing Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.641 for The Chiswick Nursing Centre is calculated as follows: ( (186 Excellents x 5) + (77 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 273 Ratings = 4.641
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.822 Points relating to the number of positive Reviews for The Chiswick Nursing Centre is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 146 registered maximum number of service users is 29.2. 24 Positive Reviews ÷ 29.2 = 0.822
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Devendra

Devendra Lallchand

Job Title: Centre Director Joined: 2024

Devendra manages The Chiswick Nursing Centre – a nursing and care home that specialises in elderly and dementia care. Having qualified as a nurse 20 years ago, he has built up extensive experience in the care sector including residential nursing homes providing quality, person-centred care.

Aji

Aji Chandy

Job Title: Matron Joined: 2013

Aji has worked at The Chiswick Nursing Centre for over 10 years and has wealth of experience which covers all areas of nursing.

She Says: I really love working at The Chiswick Nursing Centre and I am proud to say that I have been here for over 10 years. I am very passionate about my role and our residents. I have a great team that consists of activities coordinators and physiotherapists working alongside our fantastic nurses and carers. I particularly love being able to mentor, advise and support my staff.

Shade

Shade Adebowale

Job Title: Administration Manager

Shade has 30 years’ experience in working in the independent sector and has worked for the company for the past five years, co-ordinating and managing all administrative activities within The Chiswick Nursing Centre. Qualifications include BTEC, HND, and Dip. Business Studies. Shade is also a member of the Chartered Institute of Bankers’ Associates.

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