Neem Tree Care Centre, Greenford, London
Neem Tree Care Centre, Greenford, London
Neem Tree Care Centre, Greenford, London

Neem Tree is a modern, purpose built care centre, offering elderly nursing and dementia care. It is situated in Greenford, Middlesex, with easy access to the boroughs of Ealing, Brent, Harrow and Hounslow. They also have a dedicated Asian Care wing. Neem Tree has been thoughtfully designed and tastefully decorated so as to meet the needs of resident groups. All rooms are single rooms with en-suite shower facilities. Each room is fully furnished and has a telephone point, a nurse call-bell and its own flat screen TV. Each of the three floors has its own comfortable lounges and dining areas where residents can relax. They are also a place to socialise, watch television or entertain guests. In addition, they have a quiet lounge, media room and a hairdressing salon. For nursing clients they provide state of the art profiling beds and where required can install ceiling hoists.

Group: Sunflower Healthcare

Person in charge: Hansa Menon (Manager)

Local Authority / Social Services: London Borough of Ealing Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 49 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: We also have an Asian/Indian Wing. Ages 55+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Gujarati, Hindi, Panjabi, Punjabi

Single Rooms: 49

Rooms with ensuite WC: 49

Weekly Charges Guide: Personal Care Single £750 – £950 (These prices are only a guideline, please contact Neem Tree Care Centre to find out the exact price for your requirements.) Nursing Care Single £850 – £1100 (These prices are only a guideline, please contact Neem Tree Care Centre to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Neem Tree Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.5 Neem Tree Care Centre has a Review Score of 7.5 (7.508)

The Review Score of 7.5 (maximum of 10) for Neem Tree Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Neem Tree Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.406 for Neem Tree Care Centre is calculated as follows: ( (16 Excellents x 5) + (13 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 32 Ratings = 4.406

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.102 Points relating to the number of positive Reviews for Neem Tree Care Centre is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9.8 Target = 0.102

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Neem Tree Care Centre?

  • Extremely LIKELY
    2
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Neem Tree Care Centre

  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1

I am really very impressed by this care home. I don't always announce my visits, as I know by now the meal times etc... But every time I come I can see the same, exemplary cleanliness and extremely kind staff tending to the people in their care.
In every contact with a resident and indeed with visitors like me, every staff member smiles is very friendly and kind.
They are very attentive to the issues of comforting the residents, I watched how the friend I came to see, who is now no longer on her feet, was gently helped into a position that was more comfortable for her, her pillows and blankets adjusted. All done with tenderness and patience.
Sad though it is to see my friend in her ever worsening state, seeing how well she is being cared for I find reassuring.

How likely would you be to recommend Neem Tree Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

We are pleased with the level of care and Mum is settled. Relatives meetings are a good idea and I would like these 6 monthly (rather than annually) so that communications can further improve. Some action discussed have been implemented which is reassuring. Staff know my Mum well and call me as/when needed.

How likely would you be to recommend Neem Tree Care Centre? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My father in law was a resident of Neem Tree Care Home during the last three months of his life where he received care and attention that can only be described as fantastic. The dedication of the staff ensured he was comfortable and cared for which certainly made him feel happy. The staff and management at Neem Tree are to be commended for making the lives of the residents as happy as possible which in turn made us, the relatives, also happy to know that they were in good hands.

How likely would you be to recommend Neem Tree Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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