Submit a Review for Polebrook Nursing & Residential Home
Morgans Close, Polebrook, Oundle, Peterborough, PE8 5LU
View full details of Polebrook Nursing & Residential HomeLatest Reviews for Polebrook Nursing & Residential Home
11 February 2026
My wife was admitted to Polebrook 6 months ago for nursing care . She suffers from Alzheimers Dementia.
I am most happy with the care she receives. The staff are very attentive and like working there. This fact is reflected in that some have been employed there for some years and there is very
little turn over of staff.They are genuinely friendly, and committed to what they do. My wife has put on weight and is obviously very content there. The only slight criticism I have is the infrastructure of the building whilst still functional needs modernizing. I am more than happy to recommend the home.
10 February 2026
Excellent in all areas great friendly care always kept informed of any changes or concerns entertainment always great & always an invite & refreshments for family and friends food choice always good & care when feeding or drinks requests
10 February 2026
My father moved to Polebrook Nursing Home late last year. He has settled in so well and is the best I have seen him in several months. I believe this is due to the excellent care he is receiving at Polebrook. The staff helped him to settle in well and continue to care for him in an enthusiastic and
caring manner which he appreciates. I am also impressed by how many activities there are to keep my dad engaged and happy.
I thought moving dad into a nursing home was going to be difficult for both us and him, but far from it - it is a pleasure to see him flourish and feel safe.
10 February 2026
Polebrook Nursing Home has been amazing in caring for my Mum, who lives with dementia. The staff are incredibly kind, patient, and compassionate, and they always treat her with dignity and respect. It gives our family great peace of mind knowing she is safe, comfortable, and so well cared for. We
are truly grateful to the wonderful team and would highly recommend Polebrook Nursing Home.
05 February 2026
Whenever I have visited I have been impressed by the welcoming of staff and the general ambiance of the building
Our last visit was for our Aunt's birthday. A cake had been prepared with candles which allowed us to celebrate with her. I was offered a cup of coffee which was very welcome. The staff
bothered to wrap the cake for us to take away as we left.
I would like to take this opportunity to thank all at Polebrook Nursing Home for the great care they take of my relative.
Our only issue was the struggle we had to get a parking spot in the car park!
28 January 2026
Polebrook nursing home has been a shining light. My grandmother has been elsewhere where they were unable to care for her complex needs but at Polebrook it's not an issue at all. The communication from their management to my mum is regular and prompt. And I cannot say a bad thing about them. The
best part, is the carers, they all genuinely care and my grandmother is in their dementia care wing and they are all so kind even when she isn't to them. They treat her with dignity, respect, compassion and kindness. They talk to her and listen to what she says. They listen to us and appear to value our input. They enable her to live her life in a way that is comfortable and achievable. I have no faults but I do have a lot of gratitude. Thankyou Polebrook for being so caring and for always being exceptional!
10 November 2025
My step father was in Polebrook from June 2024 to October 2025. He had full nursing care in the later stages of his time at Polebrook and I was more than happy with the care he received. I liked that we could visit whatever time of day or evening. There were always plenty of staff around. The
staff were lovely and friendly, nothing was too much trouble, even offering us a drink when we visited, finding chairs for us to sit on. Plenty of entertainment put on for residents and family. Communication was very good too. I wouldn't hesitate in recommending this care home to anyone facing the prospect of putting an elderly family member into care. Minor detail, ther is plenty of parking too.
07 October 2025
My mother has been looked after very well in the nearly 3 years she has been resident at Polebrook
the staff genuinely care about her and are always friendly to myself and the rest of the family when we visit
If we have any questions these are answered promptly and in good detail .
We all
feel happy that our mother is in such good care and being looked after so well . Thank you
07 October 2025
I have no concerns about the care my husband is receiving the staff are caring and kind. Visiting is no problem and I am often offered a cup of tea!
The parking is easy and the grounds maintained so outdoor events can take place in a nice environment.
02 October 2025
All members of staff are an absolute credit to Polebrook nursing home, always welcoming with a cheery hello and time to discuss residents care and needs.
Nothing is ever too much trouble.
Patience and resilience towards residents is always very much apparent, treating residents with compassion and
dignity.
A wonderful team who have always been outstanding in every way caring for my mother.
29 September 2025
Our father is always very clean and tidy and well shaved. The home is always clean and bright and staff very welcoming.We realise Dad isn't the easiest to deal with but everyone is so kind and patient with him. Following the latest episode with his health, we were made aware immediately of his
condition and kept up to date as things progressed. Whenever I make contact with the home I always receive a prompt response.
Overall the family are very impressed with all the staff at Polebrook who do an amazing job. Thank you
15 May 2025
My Dad is on the Pathway and has 24/7 care now. He is cleaned, fed and made sure he is ok. The organised functions for residents & guests are superb. For all of this I & my family thank the care staff.
15 May 2025
Always a pleasure going to polebrook everyone makes you feel very welcome, the staff are amazing, can't say enough nice things about .I try to go to most of th entertainment as I enjoy it as much as my mother in law,its great as she has even made some friends xxxxx
23 January 2025
My aunt has lived at Polebrook nursing home since 2021. There is always a happy face on reception to welcome me and I have seen the staff show kindness and patience to the people they are caring for. I feel confident that my aunt is well cared for.
It would be helpful if the bedrooms were more
wheelchair friendly.
22 January 2025
The home is so well run. The staff are welcoming, caring and nothing is too much trouble. I visit my husband daily and have never experienced anything untoward. I would readily recommend this care home to anyone who wants their loved one to receive the care they deserve.
22 November 2024
I visit about four to five ladies weekly and there are always activities going on and entertainment. We are very lucky to have four to five activity people every day and one at weekends. Yesterday they had an interactive learning experience which entailed them bringing snakes, spiders and all
animals like that the residents always enjoy.
30 September 2024
Mum has been a Polebrook resident since 2021 and has always been treated with kindness and respect. The care home is always clean and vibrant with many activities taking place. The whole team there was incredibly supportive to Dad on all his visits and has been very friendly and helpful to everyone
else in our family, keeping us fully informed. Thanks very much to everyone there.
25 September 2024
The Manager and everyone at Polebrook provided the most wonderful supportive care to my brother-in-law over the last 8 weeks of his life. The kindness, sensitivity and commitment to the highest standards of care was remarkable - service of the highest professional standard, treating him with
dignity, love and deeply personal care. Nothing was too much trouble. We and other visitors were always welcome. The atmosphere was one of warmth and trust- a very happy family. We cannot thank them enough.
20 September 2024
Mum has been a resident for approximately 20 months. Her care over that time has been excellent. We have been kept informed of issues whenever necessary. The whole staff have her welfare at heart, and carry out their duties with compassion and understanding.
19 September 2024
Excellent care shown to my mum. Everyone goes out of their way to make sure she is comfortable and well cared for. They also support me and help me to cope with her condition. Nothing is too much trouble. I can't thank them enough.
Latest Reviews for Polebrook Nursing & Residential Home
11 February 2026
My wife was admitted to Polebrook 6 months ago for nursing care . She suffers from Alzheimers Dementia.
I am most happy with the care she receives. The staff are very attentive and like working there. This fact is reflected in that some have been employed there for some years and there is very
little turn over of staff.They are genuinely friendly, and committed to what they do. My wife has put on weight and is obviously very content there. The only slight criticism I have is the infrastructure of the building whilst still functional needs modernizing. I am more than happy to recommend the home.
10 February 2026
Excellent in all areas great friendly care always kept informed of any changes or concerns entertainment always great & always an invite & refreshments for family and friends food choice always good & care when feeding or drinks requests
10 February 2026
My father moved to Polebrook Nursing Home late last year. He has settled in so well and is the best I have seen him in several months. I believe this is due to the excellent care he is receiving at Polebrook. The staff helped him to settle in well and continue to care for him in an enthusiastic and
caring manner which he appreciates. I am also impressed by how many activities there are to keep my dad engaged and happy.
I thought moving dad into a nursing home was going to be difficult for both us and him, but far from it - it is a pleasure to see him flourish and feel safe.
10 February 2026
Polebrook Nursing Home has been amazing in caring for my Mum, who lives with dementia. The staff are incredibly kind, patient, and compassionate, and they always treat her with dignity and respect. It gives our family great peace of mind knowing she is safe, comfortable, and so well cared for. We
are truly grateful to the wonderful team and would highly recommend Polebrook Nursing Home.
05 February 2026
Whenever I have visited I have been impressed by the welcoming of staff and the general ambiance of the building
Our last visit was for our Aunt's birthday. A cake had been prepared with candles which allowed us to celebrate with her. I was offered a cup of coffee which was very welcome. The staff
bothered to wrap the cake for us to take away as we left.
I would like to take this opportunity to thank all at Polebrook Nursing Home for the great care they take of my relative.
Our only issue was the struggle we had to get a parking spot in the car park!
28 January 2026
Polebrook nursing home has been a shining light. My grandmother has been elsewhere where they were unable to care for her complex needs but at Polebrook it's not an issue at all. The communication from their management to my mum is regular and prompt. And I cannot say a bad thing about them. The
best part, is the carers, they all genuinely care and my grandmother is in their dementia care wing and they are all so kind even when she isn't to them. They treat her with dignity, respect, compassion and kindness. They talk to her and listen to what she says. They listen to us and appear to value our input. They enable her to live her life in a way that is comfortable and achievable. I have no faults but I do have a lot of gratitude. Thankyou Polebrook for being so caring and for always being exceptional!
10 November 2025
My step father was in Polebrook from June 2024 to October 2025. He had full nursing care in the later stages of his time at Polebrook and I was more than happy with the care he received. I liked that we could visit whatever time of day or evening. There were always plenty of staff around. The
staff were lovely and friendly, nothing was too much trouble, even offering us a drink when we visited, finding chairs for us to sit on. Plenty of entertainment put on for residents and family. Communication was very good too. I wouldn't hesitate in recommending this care home to anyone facing the prospect of putting an elderly family member into care. Minor detail, ther is plenty of parking too.
07 October 2025
My mother has been looked after very well in the nearly 3 years she has been resident at Polebrook
the staff genuinely care about her and are always friendly to myself and the rest of the family when we visit
If we have any questions these are answered promptly and in good detail .
We all
feel happy that our mother is in such good care and being looked after so well . Thank you
07 October 2025
I have no concerns about the care my husband is receiving the staff are caring and kind. Visiting is no problem and I am often offered a cup of tea!
The parking is easy and the grounds maintained so outdoor events can take place in a nice environment.
02 October 2025
All members of staff are an absolute credit to Polebrook nursing home, always welcoming with a cheery hello and time to discuss residents care and needs.
Nothing is ever too much trouble.
Patience and resilience towards residents is always very much apparent, treating residents with compassion and
dignity.
A wonderful team who have always been outstanding in every way caring for my mother.
29 September 2025
Our father is always very clean and tidy and well shaved. The home is always clean and bright and staff very welcoming.We realise Dad isn't the easiest to deal with but everyone is so kind and patient with him. Following the latest episode with his health, we were made aware immediately of his
condition and kept up to date as things progressed. Whenever I make contact with the home I always receive a prompt response.
Overall the family are very impressed with all the staff at Polebrook who do an amazing job. Thank you
15 May 2025
My Dad is on the Pathway and has 24/7 care now. He is cleaned, fed and made sure he is ok. The organised functions for residents & guests are superb. For all of this I & my family thank the care staff.
15 May 2025
Always a pleasure going to polebrook everyone makes you feel very welcome, the staff are amazing, can't say enough nice things about .I try to go to most of th entertainment as I enjoy it as much as my mother in law,its great as she has even made some friends xxxxx
23 January 2025
My aunt has lived at Polebrook nursing home since 2021. There is always a happy face on reception to welcome me and I have seen the staff show kindness and patience to the people they are caring for. I feel confident that my aunt is well cared for.
It would be helpful if the bedrooms were more
wheelchair friendly.
22 January 2025
The home is so well run. The staff are welcoming, caring and nothing is too much trouble. I visit my husband daily and have never experienced anything untoward. I would readily recommend this care home to anyone who wants their loved one to receive the care they deserve.
22 November 2024
I visit about four to five ladies weekly and there are always activities going on and entertainment. We are very lucky to have four to five activity people every day and one at weekends. Yesterday they had an interactive learning experience which entailed them bringing snakes, spiders and all
animals like that the residents always enjoy.
30 September 2024
Mum has been a Polebrook resident since 2021 and has always been treated with kindness and respect. The care home is always clean and vibrant with many activities taking place. The whole team there was incredibly supportive to Dad on all his visits and has been very friendly and helpful to everyone
else in our family, keeping us fully informed. Thanks very much to everyone there.
25 September 2024
The Manager and everyone at Polebrook provided the most wonderful supportive care to my brother-in-law over the last 8 weeks of his life. The kindness, sensitivity and commitment to the highest standards of care was remarkable - service of the highest professional standard, treating him with
dignity, love and deeply personal care. Nothing was too much trouble. We and other visitors were always welcome. The atmosphere was one of warmth and trust- a very happy family. We cannot thank them enough.
20 September 2024
Mum has been a resident for approximately 20 months. Her care over that time has been excellent. We have been kept informed of issues whenever necessary. The whole staff have her welfare at heart, and carry out their duties with compassion and understanding.
19 September 2024
Excellent care shown to my mum. Everyone goes out of their way to make sure she is comfortable and well cared for. They also support me and help me to cope with her condition. Nothing is too much trouble. I can't thank them enough.