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Polebrook Nursing & Residential Home

Morgans Close, Polebrook, Oundle, Peterborough, Northamptonshire PE8 5LU
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Polebrook Nursing & Residential Home, Peterborough
Polebrook Nursing & Residential Home, Peterborough
Polebrook Nursing & Residential Home, Peterborough

Polebrook nursing home offers nursing, dementia and residential care to up to 52 older people.

Set in a quiet, leafy close in the chocolate-box village of Polebrook, Peterborough, the home offers a relaxing rural environment to its residents.

The home is primarily on the ground floor, with homely decorations and its own gardens. It has a specialised dementia unit. Bedrooms are decorated in a homely fashion and have telephone and television points....  

Care Provided by Polebrook Nursing & Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,350
Nursing CareFrom £1,550From £1,550
Nursing Dementia CareFrom £1,550From £1,550

All fees depend upon assessments and the needs of the client.

Contact Polebrook Nursing & Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ancuta Rotaru (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (1)

Parking

  • Car park on premises

Polebrook Nursing & Residential Home Reviews (77)

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9.8

Polebrook Nursing & Residential Home has a Review Score of 9.8 (9.785) out of 10, based on 28 reviews in the last 2 years. Over all time Polebrook Nursing & Residential Home has 77 reviews.

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Showing 77 reviews matching selected criteria
Review from David V (Husband of Resident) published on 13 July 2026 Submitted via Website
Overall Experience

The building may be old and parts could benefit from some improvement but the atmosphere is vibrant and care is excellent - such a warm, friendly and personal approach. Management and administration are excellent as is liaison and communication with relatives. A lovely Care Home that is truly caring.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home
Thank you for taking the time to submit your review, is is always welcoming to receive your lovely

positive comments, these will be past on to all of our staff.

Kind regards

Pamela Dainty

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Review from Jackie H (Wife of Resident) published on 5 June 2026 Submitted via Website
Overall Experience

My husband was admitted today and felt so happy.. which makes me and our three sons happy.. he's had a rough time.. and takes a lot to please him, but his welcome and care so far couldn't fault.. thank you all.. Jackie Hilliam.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home
Thank you for your 5 star review, we are happy that your Husband has settled in here
at Polebrook, he is now part of one big happy family. Our staff in all departments

work hard to make sure all of our residents are happy & comfortable.

Kind regards

Pamela

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Review from Susan J (Daughter of Resident) published on 5 June 2026 Submitted via Website
Overall Experience

The staff are all very good and friendly. My mother has always been well looked after during the 3 years she has been at the nursing home. It is like a family atmosphere in the home and I am always updated as to how my mother's health is and how she is getting on. Lots of activities and stimulation for the residents.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home
Thank you for your fabulous review, we appreciate all your comments and will make

sure these are passed on to all of our dedicated staff in all departments.

Kind regards

Pamela

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Review from Ady M (Son of Resident) published on 28 May 2026 Submitted via Website
Overall Experience
My mother is treated with kindness and empathy from all the staff at Polebrook.
My mother is always well presented when I visit and appears well and happy.
Staff will always say hello when we visit and make us feel welcome.

I certainly would recommend Polebrook as a care provider.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home
Thank you for taking the time to review Polebrook Nursing Home.
It is good to hear that you are happy with the care provided at
Polebrook by all of our staff and that your Mother is comfortable

with her new home.

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Review from L Y (Daughter of Resident) published on 15 April 2026 Submitted via Website
Overall Experience
Polebrook Nursing Home has been a blessing to our family, the home has been everything we hoped for and more. There is a culture of good care that is clearly integrated throughout the home. We have found everyone to be dedicated, caring and professional.
Since moving in, Mum looks wonderful. She is up every day, looking well-attended to and happy. Mum has specific medical needs and the team is on top of her health requirements. The communication is excellent. We are always kept informed about mum which is so important to us.

It is also a pleasure for us to visit. There are always activities happening and music playing which creates a happy and positive atmosphere. It is a truly lovely home that feels warm and so welcoming.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

Thank you for your amazing comments, we are so pleased you are happy with the daily professional care Mum receives from our dedicated team. We pride ourselves on making all of our residents as comfortable as possible in their new home, so that they feel part of one big happy family. Good to hear that Mum has improved since arriving with us at Polebrook.

Kind regards

Pamela

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Review from Nicholas L (Son of Resident) published on 10 March 2026 Submitted via Website
Overall Experience

My mum has been a resident for 6 months now and we have been really impressed with the care she receives. The staff are always attentive, polite and go about their jobs with utmost sensitivity and empathy. We also enjoy getting the updates & pictures of the various activities going on at the home. We could not have wished for a better home for mum.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home
Thank you for your very kind review, we are so happy Mum has settled into life at Polebrook

and enjoying the activities. We will pass your comments on to all of our dedicated staff.

Kind regards

Pamela

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Review from R L (Son of Resident) published on 27 February 2026 Submitted via Website
Overall Experience

Nice rural care home with very friendly and caring staff. Lots of events and entertainment are organised for it's residents on a regular basis. Possibility to sit outside when/if the weather is good enough.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

Thank you for your review, we will pass all of your comments on to our dedicated staff in all departments.

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Review from Claire A (Niece of Resident) published on 23 February 2026 Submitted via Website
Overall Experience
I have been very impressed with mine and my Auntie's experience of the care received at Polebrook Nursing Home. During my visits there are always plenty of staff available to help & they all appear happy & smiling, & are engaging with service users - they are very polite to both visitors & residents & extremely helpful in accommodating any needs or requests.
My Auntie has been supported to eat breakfast & lunch with other residents & to engage positively in a wide variety of activities and entertainment - which she has thoroughly enjoyed; as one if her main issues when living at home was loneliness and lack of access to social groups.

Polebrook is also very responsive to my queries at all times by phone or email & very organised & efficient when supporting my Auntie with clinical provisions or hospital appointments. Both myself & Auntie are so happy we made the decision for her to reside at Polebrook - it has improved her quality of life beyond words!

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home
Thank you for your wonderful review. We are so pleased that Auntie has settled and enjoying life
in her new home with us at Polebrook. You positive feedback is very welcome and will be passed

on to all of our dedicated staff in all departments.

Kind regards

Pamela

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Review from Frederick D (Husband of Resident) published on 11 February 2026 Submitted via Website
Overall Experience
My wife was admitted to Polebrook 6 months ago for nursing care . She suffers from Alzheimers Dementia.

I am most happy with the care she receives. The staff are very attentive and like working there. This fact is reflected in that some have been employed there for some years and there is very little turn over of staff.They are genuinely friendly, and committed to what they do. My wife has put on weight and is obviously very content there. The only slight criticism I have is the infrastructure of the building whilst still functional needs modernizing. I am more than happy to recommend the home.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home
Thank you for your very kind review, we are happy that your wife has settled at Polebrook and feels comfortable
in her new home. We will pass your lovely comments onto our dedicated staff in all departments, it is a good

boost for them to know their hard work is appreciated.

Kind regards

Pamela

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Review from Sue T (Daughter of Resident) published on 10 February 2026 Submitted via Website
Overall Experience

Excellent in all areas great friendly care always kept informed of any changes or concerns entertainment always great & always an invite & refreshments for family and friends food choice always good & care when feeding or drinks requests

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home
Thank you for your amazing 5* review , it is good to hear that we are getting everything
right at Polebrook, keeping our Residents and their Families happy, safe and entertained.

We will pass all of your lovely comments on to our dedicated staff in all departments.

Kind regards

Pamela

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Review from Helen C (Daughter of Resident) published on 10 February 2026 Submitted via Website
Overall Experience
My father moved to Polebrook Nursing Home late last year. He has settled in so well and is the best I have seen him in several months. I believe this is due to the excellent care he is receiving at Polebrook. The staff helped him to settle in well and continue to care for him in an enthusiastic and caring manner which he appreciates. I am also impressed by how many activities there are to keep my dad engaged and happy.

I thought moving dad into a nursing home was going to be difficult for both us and him, but far from it - it is a pleasure to see him flourish and feel safe.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home
Thank you very much for your excellent review. We are so pleased that Dad has settled in at

Polebrook and feels comfortable and happy in his new home.

We will pass your message on to our dedicated staff in all department, a good boost for moral.

Kind regards

Pamela

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Review from M W (Daughter of Resident) published on 10 February 2026 Submitted via Website
Overall Experience

Polebrook Nursing Home has been amazing in caring for my Mum, who lives with dementia. The staff are incredibly kind, patient, and compassionate, and they always treat her with dignity and respect. It gives our family great peace of mind knowing she is safe, comfortable, and so well cared for. We are truly grateful to the wonderful team and would highly recommend Polebrook Nursing Home.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home
Thank you for your fabulous review, we are so pleased that Mum is happy and settled at Polebrook.
We will pass all of your lovely comments on to our staff, it is a good boost to know all of their hard

work is appreciated.

Kind regards

Pamela

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Review from Alison C (Niece of Resident) published on 5 February 2026 Submitted via Website
Overall Experience
Whenever I have visited I have been impressed by the welcoming of staff and the general ambiance of the building
Our last visit was for our Aunt's birthday. A cake had been prepared with candles which allowed us to celebrate with her. I was offered a cup of coffee which was very welcome. The staff bothered to wrap the cake for us to take away as we left.
I would like to take this opportunity to thank all at Polebrook Nursing Home for the great care they take of my relative.

Our only issue was the struggle we had to get a parking spot in the car park!

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home
Thank you for your lovely review. We are so happy that we helped to make your visit to your Aunt

on her Birthday a very memorable day.

Kind regards

Pamela

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Review from Ellie D (Granddaughter of Resident) published on 28 January 2026 Submitted via Website
Overall Experience

Polebrook nursing home has been a shining light. My grandmother has been elsewhere where they were unable to care for her complex needs but at Polebrook it's not an issue at all. The communication from their management to my mum is regular and prompt. And I cannot say a bad thing about them. The best part, is the carers, they all genuinely care and my grandmother is in their dementia care wing and they are all so kind even when she isn't to them. They treat her with dignity, respect, compassion and kindness. They talk to her and listen to what she says. They listen to us and appear to value our input. They enable her to live her life in a way that is comfortable and achievable. I have no faults but I do have a lot of gratitude. Thankyou Polebrook for being so caring and for always being exceptional!

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

Thank you for taking the time to send in your amazing review. We appreciate your comments and gratitude regarding our care for your Grandmother, it is always a pleasure to pass on positive feedback to all members of our staff.

Kind regards

Pamela

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Review from Jeannette C (Stepdaughter of Resident) published on 10 November 2025 Submitted via Website
Overall Experience

My step father was in Polebrook from June 2024 to October 2025. He had full nursing care in the later stages of his time at Polebrook and I was more than happy with the care he received. I liked that we could visit whatever time of day or evening. There were always plenty of staff around. The staff were lovely and friendly, nothing was too much trouble, even offering us a drink when we visited, finding chairs for us to sit on. Plenty of entertainment put on for residents and family. Communication was very good too. I wouldn't hesitate in recommending this care home to anyone facing the prospect of putting an elderly family member into care. Minor detail, ther is plenty of parking too.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home
Thank you for your fabulous review, we appreciate all of your feedback and are so happy that we could make your Fathers time here as

comfortable and happy as possible. We will pass on your comments to our dedicated staff that make all of this possible.

Kind regards

Birchester Care Ltd

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Review from Teresa F (Daughter of Resident) published on 7 October 2025 Submitted via Website
Overall Experience
My mother has been looked after very well in the nearly 3 years she has been resident at Polebrook
the staff genuinely care about her and are always friendly to myself and the rest of the family when we visit

If we have any questions these are answered promptly and in good detail .

We all feel happy that our mother is in such good care and being looked after so well . Thank you

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

Thank you for your wonderful review and kind words of appreciation for the care and dedication Mum and your family receives here at Polebrook Nursing Home.Your comments will be past on to all our staff, it is a good boost when they see their hard work is being appreciated.Kind regardsPamela

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Review from S M (Wife of Resident) published on 7 October 2025 Submitted via Website
Overall Experience
I have no concerns about the care my husband is receiving the staff are caring and kind. Visiting is no problem and I am often offered a cup of tea!

The parking is easy and the grounds maintained so outdoor events can take place in a nice environment.

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Review from M E (Son of Resident) published on 2 October 2025 Submitted via Website
Overall Experience
All members of staff are an absolute credit to Polebrook nursing home, always welcoming with a cheery hello and time to discuss residents care and needs.
Nothing is ever too much trouble.
Patience and resilience towards residents is always very much apparent, treating residents with compassion and dignity.

A wonderful team who have always been outstanding in every way caring for my mother.

Reply from Paige Hill, Administrator at Polebrook Nursing & Residential Home

Thank you so much for your kind words. Our staff members will be delighted to see your review.

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Review from Jayne S (Daughter of Resident) published on 29 September 2025 Submitted via Website
Overall Experience
Our father is always very clean and tidy and well shaved. The home is always clean and bright and staff very welcoming.We realise Dad isn't the easiest to deal with but everyone is so kind and patient with him. Following the latest episode with his health, we were made aware immediately of his condition and kept up to date as things progressed. Whenever I make contact with the home I always receive a prompt response.

Overall the family are very impressed with all the staff at Polebrook who do an amazing job. Thank you

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

Thank you for your fabulous review, lovely comments that will be passed onto all of our dedicated staff.Dads care and wellbeing is always our main priority, it is also important to make sure our residents familiesare happy with the care and service we offer them, your acknowledgement of this is very well received.Kind regardsPamela

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Review from C P (Daughter of Resident) published on 15 May 2025 Submitted via Website
Overall Experience

My Dad is on the Pathway and has 24/7 care now. He is cleaned, fed and made sure he is ok. The organised functions for residents & guests are superb. For all of this I & my family thank the care staff.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

Thank you very much for your fabulous review. It is so rewarding for all of our team to know that all of their hard work is appreciated.It is always our aim to make sure all of our Residents are comfortable, safe & happy, your comments are very reassuring for us and other families.Kind regards

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (5) & Events (0)

News
  • 05 Jun 2025

    Our Newsletter for May is now available from Reception or by email on request.

  • 01 May 2025

    Our April Newsletter is out Please ask at Reception for details

  • 31 Jan 2025

    Hi All Our January Newsletter is now available - there are hard copies at reception please take one and see what is new at Polebrook Nursing Home. Thanks

Upcoming Events

There are no upcoming events for Polebrook Nursing & Residential Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Polebrook Nursing & Residential Home.

Accreditations

There are no accreditations posted yet for Polebrook Nursing & Residential Home.

Meet the Team (5)

Jo
Jo Job Title:AdministratorJoined: 2022

Hi, my name is Jo, I work in Reception at Polebrook Nursing Home. I have been here for a little over a year, however, I used to work here back in 2016, but I left to live in Sweden with my husband for a while. Whilst we were there I managed to complete my Degree and I graduated in 2018. I really love being back here and love interacting with the residents and their friends and relations on a daily basis. The environment here is very calm, relaxing and super welcoming and I love coming to work every day! In my spare time, I enjoy spending time with my family and walking my 2 dogs, Leo & Layla.

Sharron Mabbutt
Sharron MabbuttJob Title:Cook
Hi, I'm Sharron, and I've been working here at Polebrook for roughly 14 years now.
I've worked as housekeeper, in the laundry, as kitchen assistant over the years and I'm currently working as one of the cooks.

I enjoy working here at Polebrook because of the staff and residents.

Tihimor Genkov
Tihimor GenkovJob Title:Kitchen AssistantJoined: 2018
Hi, I'm Tihomir.
I’ve been working at Polebrook for 3 years now. I first started as a carer and then moved onto feeding in the morning and at teatime.
I currently work as a kitchen assistant, and enjoy supporting the residents.

I enjoy cooking and gardening in my free time.

David Parkinson
David ParkinsonJob Title:Housekeeper
Hi, my name is David and I have been working at Polebrook as one of the housekeepers for a year now, which has flown by!
This is the second care home that I have been working at.
My favourite part about my job is talking to the residents when I come into work and having catch ups with them.

In my spare time, I enjoy sports, such as swimming and cycling.

Maria Furlan
Maria FurlanJob Title:Staff NurseJoined: 2019
Hi, my name is Mary I am a staff nurse here at Polebrook and have been here since September 2019.
I have been a nurse since 2015, and have been working in a hospital until 2019.
I am from a place near Venice in Italy, and have been living in England since 2015.
I cover both days and nights at Polebrook, so some days I feel like I live here!

In my spare time, I enjoy reading and watching TV.

Frequently Asked Questions about Polebrook Nursing & Residential Home

What types of Care is Polebrook Nursing & Residential Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Polebrook Nursing & Residential Home have?

There are 50 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Polebrook Nursing & Residential Home?

Own Furniture if required, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Polebrook Nursing & Residential Home to the centre of Peterborough?

10.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Polebrook Nursing & Residential Home to verify any information. View our terms and conditions. Polebrook Nursing & Residential Home has an Enhanced Service -more info.