Submit a Review for Well Springs Nursing Home
122 Leylands Lane, Heaton, Bradford, BD9 5QU
View full details of Well Springs Nursing HomeLatest Reviews for Well Springs Nursing Home
19 January 2026
I have chosen to leave this review as a thank you to Ben and his team of carers and staff for the way in which they looked after my father, who sadly passed away recently at the ripe old age of 98. He was in their care for nearly 4½ years. They were wonderful with him. My wife and I were regular
visitors (as were the rest of our family) so we witnessed first hand the care given. He was always treated with love, care, respect and kindness. Latterly, he spent nearly all his time in his room and we rarely had a visit where a member of staff didn't look in on him whilst we were there. The warmth of these exchanges was very evident to us.
The staff were welcoming to us as visitors and were responsive to any concerns we raised. We were made to feel very welcome and got to know the staff well. I have no hesitation in recommending Well Springs to anyone facing the very difficult decision of which nursing home to place their loved one in. The home always smelled lovely and clean on entering.
19 January 2026
My wife has advanced dementia and was very unwell when she moved into Well Springs in May '25. Her condition has now improved greatly and she is eating, drinking, and sleeping properly - all thanks to the dedication and outstanding care and support she has received at WS.
The standard of
cleanliness and the quality of the food in the home is first class and I know my wife is very happy and content there as she is always smiling. The warmth, kindness, and professionalism shown by all the staff towards residents and visitors alike is a wonderful feature of the home. Extras such as arranging birthday cakes, excellent Xmas festivities, and the visiting singers and entertainment for residents all add to the high quality of the care provided by WS. In addition, it is very easy for family & friends to visit, which we greatly appreciate.
Overall, I rate Well Springs as outstanding & have recommended the home to several friends currently looking to place a relative into care.
09 January 2026
We looked at a few homes before we were lucky enough to find well springs which was by far the best we'd seen. My dad was very unwell when he went there , I was told he had only few months to live yet he was still there nearly 5 years later ! The care and love shown to him there was brilliant and
made me feel a lot better about him having to be in a home . All the staff seem to go that little bit further and dad loved the attention he got . He was treated with respect and dignity. Anyone looking for a care home could not hope to find a better one to take care of their loved one
05 January 2026
From our very first contact with Well Springs our experience has been excellent. Mum arrived from hospital in a very frail condition and has been treated with care, warmth and kindness by every member of staff. Although still frail her condition has greatly improved, all due to the excellent care
she is receiving. Mum is happy and settled in the home and, as a family, we feel reassured that Well Springs is a fantastic home and the best place for her to be.
23 December 2025
Mum moved in to Well Springs for what turned out to be the last 12 months of her long and happy life and the care Mum received could not have been kinder or better.
Mum was wheelchair bound and suffering from Parkinsons, but nothing was too much trouble for the staff.
Well Springs is very well
resourced with motivated and well trained staff and this shines through in the care they provide.
It was a huge comfort towards the end to know Mum was surrounded by people who genuinely cared about her welfare, comfort and dignity.
Based on our experience and having had experience of other Nursing Homes, I would not hesitate to recommend Well Springs to anyone looking to provide care for their loved ones.
17 October 2025
From the very first day of mums arrival the staff were professional, yet welcoming. The staff from management to maintenance are polite, knowledgeable and could not do enough for my mums comfort and wellbeing. They also kept family members well informed of the situation with my mum. I felt that the
staff treated their employment more like a vocation rather than just a job. I honestly do not have anything negative to say.
I would highly recommend Well Springs Nursing Home to anyone who wants to be reassured that their loved one is being well cared for and respected for the individual they are.
I also thank them sincerely for the empathy shown to myself, family and friends who visited my mum during her last day with us. As said previously this care home goes above and beyond if they can.
10 October 2025
My mum went into Well Springs Nursing Home just over a year ago. From her very first day she has been treated with care, compassion and lots of love. Nothing is too much trouble for the staff, and even though they are all very busy, they still have time to chat with the residents and their
families. The home is bright, clean and has a lovely atmosphere from the moment you walk through the door. It feels like you are part of a big happy family! The range of daily activities offered are good and are enjoyed by the residents. Families are encouraged to join in too! The gardens are well maintained, with seating areas and a lovely pond to enjoy.
Thank you to everyone at Well Springs for all you do. It is very reassuring that when I leave I know mum is in the best place possible.
06 October 2025
Mum moved to wells springs in Oct 2024 since her move she has improved in all aspects of life considering her frail condition I credit this to the whole team at Well springs who look after her in a magnificent way, all staff are friendly courteous, polite and very professional.
The home is well
staffed , well appointed, has great activities for residents who are encouraged to take part, food is good , ice cream van comes, entertainers come, has well tended gardens, mum is very happy with her room, clothes always cleaned and ironed, and every aspect of been resident there
So im elated at my choice for mum to make the most of what precious time is left in the best possible way
Keep up the good work all at well springs you do a tremendous job of which we as a family could not thank you enough
25 July 2025
My wife's mother had a spell in several homes, but Well Springs Nursing Home was the best by far - an excellent place that truly stands out for its high standard of care and genuine compassion. We found the surroundings peaceful, well-maintained, and thoughtfully designed to provide a calm and
pleasant environment for residents and visitors alike.
What really makes Well Springs special is the management and staff. They are not only professional and attentive but genuinely kind-hearted. Every member of the team treat my mother-in-law with dignity and respect, and met her needs with patience and understanding.
It's clear that this is more than just a place to live-it's a community where residents feel safe, valued, and cared for.
I would highly recommend Well Springs to anyone looking for a nursing home where quality care and human kindness go hand in hand.
28 April 2025
Well Springs is a gem of a nursing home. The atmosphere is one of genuine community. As I pushed mum's wheelchair around the grounds last weekend (mum loves to look at the flowers and the birds), residents waved and staff beckoned to join them on the terrace for an ice lolly. Mum and I have spent a
life-time taking care of one another. At nearly 92, after a stroke on top of dementia, we could no longer do this alone. Being there, for the both of us, is like having an extended family around us everyday. In choosing Well Springs, I know in my heart that mum is in the best of all places. Thank-you Well Springs staff. You're awesome!
28 April 2025
My Granny moved to Well Springs from an alternative care home last year. I was so impressed from the initial visit and can honestly say it's the best move we have made. The staff are so lovely and welcoming. Communication from the Management, in terms of what's going on in the home is regular and
much appreciated. All the staff really do go that extra mile, for not only my Granny but all the residents. It feels very much like a family environment, I've got to to know so many of the residents and staff too which is lovely. They have a monthly activity board with a variety of different activities and great that as a family we can join in and be involved in too! The home itself is in lovely grounds where you can take your loved one outside, it's very modern, clean and well maintained. It's really comforting knowing I can leave the home after a visit and know that she is happy and most importantly well looked after and safe. I would highly recommend Well Springs.
08 April 2025
Well Springs Nursing Home is exceptional and quite unique. When looking for a home for our mother we wanted the best possible care in a pleasant, stimulating and homely environment. The care given to all residents at Well Springs is outstanding and quite inspirational. Nothing is too much trouble
and all staff are deeply committed to each resident's individual needs and wishes. The ethos and culture of the residents being at the heart of everything they do pertains to all staff - management, nursing, care, cleaning, catering, maintenance. Well Springs is situated in beautiful gardens and is very peaceful. The interiors are more like those of a hotel than a nursing home! I cannot thank them enough for all they are doing for my mother to ensure she is happy, contented and well cared for. The progress she has made since her arrival has been amazing and far beyond what we could have hoped. This is all down to the care and environment at Well Springs - well done and thank you, to you all!
31 March 2025
Well Springs Nursing Home has been a beacon of excellence over the past year for my father and our family. The staff's personal, person-centered approach to care ensures people feel valued and supported. This nurturing environment fosters a sense of community and belonging, significantly enriching
my father's quality of life. I can fully appreciate why Well Springs is rated 'Outstanding' in 'caring' by the Care Quality Commission as they truly set the standard for exceptional care.
The level of high level of compassion and attention provided by the staff is truly remarkable. They are not only highly professional but also incredibly warm and friendly in their approach. Every need of my father is met with dedication and expertise, ensuring he is comfortable, happy, and well-cared for.
I highly recommend Well Springs to anyone seeking an excellent supportive and caring nursing home in Bradford.
14 January 2025
As a family we would like to express how wonderful Well Springs Nursing Home is, nothing is ever too much for them, every single member of staff has made the experience for us just so effortlessly easy! We have had a few up and downs over the years with other care homes and now we have found Well
Springs we can rest knowing that our loved one is getting 110% care 24 hours a day. I always recommend the care home to everyone and I will continue to do that, I'm so pleased and thankful we found this home, I really don't know where we would be without them.
18 November 2024
Well Springs is a fantastic Nursing Home. All the staff are very kind, compassionate, caring and went out of their way to accommodate my Mum's needs. Mum felt loved and very safe there. She went in during COVID, in the first lockdown, when we couldn't look round or settle her in, but we didn't need
to worry, they became her family, when we couldn't visit, they were very strange times, but I can't praise all the staff enough, the carers, nurses, catering, cleaning, admin staff, are all amazing. Mum was there 4 years and the care she received was the best. They were always there for us too, nothing was too much trouble. The care she received at the end still pulls at my heart, they were all amazing. This is a family run Nursing Home and everyone is treated like family, you will not be disappointed choosing this home for your loved one.
30 July 2024
If anyone ever asks me to recommend a nursing home my answer would be definitely Well Springs. Initially, my parents went in for respite due to my dad's illness & then they became residents. Sadly my dad passed but my wonderful mum is still there. As a couple they had a twin room, which was so
lovely & other nursing homes do not provide this facility. But more than that, the staff, carers & nurses have provided us as a family with not just care but love. They even allowed me to stay for 7 nights to be close to them when Dad was very poorly & I felt honoured to be there when he passed peacefully in the knowledge that he truly had been cared for so well. Mum & I consider the team a second family to us & Mum wanted to stay to be cared for in such a wonderful, friendly, professional, caring home. Nothing is too much trouble & you really do feel the love. 10 out of 10 you can feel the warmth when you come through the door & everyone with a smile. Just first class.
21 June 2024
We will be eternally grateful for the care and compassion our mum received from everyone at Well Springs. From our initial enquiry to Mum's final days as a resident, the help and support received was amazing. The facilities and surroundings are of a very high standard but it is the staff who work
there that make Well Springs a very special place. They worked tirelessly to ensure our mum's needs, which were sometimes complex but which they knew very well, were well catered for and they always went above and beyond. There is a true feeling of family amongst staff and towards all residents and the relationships are built on genuine care and love. Mum never wanted to leave her own home but if anywhere could have been a home-from-home then it was Well Springs. The feeling of family extends to visitors too. We as a family got to know the staff really well and their support and friendship will never be forgotten.
15 April 2024
We were despairing of finding a good home for our mum, whose condition is not easy and put off the few reasonably good homes we found in our locality. Such a relief to find Well Springs, who were very positive, accommodating, sensitive, knowledgeable and professional from the outset. Well Springs is
far and above the other homes we viewed. The environment is very pleasant. The staff have taken our mum's condition in their stride and done a great deal to make her comfortable and happy. I didn't really understand what caring truly meant until I saw the gentleness, courtesy and good humour of the whole Well Springs team. It's a pleasure to visit and I know my mum is treasured and well cared for. I feel very welcome and cared for too. It was hard to hand over my mum's care to others after caring for her myself for a long time, but Well Springs has put my mind at ease. Highly recommended.
08 April 2024
My grandma stayed at Well Springs from July 2020 (following a brief stay at another home which had proven to be inadequate) until she died in January 2024, aged 99. When my grandma arrived there, we felt that we'd been very fortunate to find Well Springs. The response from the management at the time
was extremely reassuring, especially in the context of the COVID pandemic and our recent experience with the other home. That feeling never changed because our initial impression of Well Springs was repeatedly reinforced over the years by the excellent care that my grandma received, notwithstanding the difficult circumstances, and the support that we received as her family. The staff are all kind, friendly, attentive and hard-working. The building is clean and well-maintained. The food and facilities are excellent. The management are committed and capable. I don't think my grandma could have been in better hands. My family and I are very grateful.
04 March 2024
Well Springs Nursing Home has done a great job integrating my mother into the care home after being diagnosed with Dementia. Staff go out of their way to try and understand my mother's state of mind on any given day and have learned how best to approach her and look after her depending on her mood.
Staff have also gone above and beyond when my mother fell during the night; staff were quick to attend and whisked her off to A & E with a broken shoulder. Staff stayed in attendance throughout the hospital visit despite it taking 15 hours to get appropriate treatment and subsequent discharge. As a family, we would not be able to cope with our mother's mental, emotional and physical needs and the staff at Well Springs are highly engaged with us and our mother throughout. Highly recommended.
Latest Reviews for Well Springs Nursing Home
19 January 2026
I have chosen to leave this review as a thank you to Ben and his team of carers and staff for the way in which they looked after my father, who sadly passed away recently at the ripe old age of 98. He was in their care for nearly 4½ years. They were wonderful with him. My wife and I were regular
visitors (as were the rest of our family) so we witnessed first hand the care given. He was always treated with love, care, respect and kindness. Latterly, he spent nearly all his time in his room and we rarely had a visit where a member of staff didn't look in on him whilst we were there. The warmth of these exchanges was very evident to us.
The staff were welcoming to us as visitors and were responsive to any concerns we raised. We were made to feel very welcome and got to know the staff well. I have no hesitation in recommending Well Springs to anyone facing the very difficult decision of which nursing home to place their loved one in. The home always smelled lovely and clean on entering.
19 January 2026
My wife has advanced dementia and was very unwell when she moved into Well Springs in May '25. Her condition has now improved greatly and she is eating, drinking, and sleeping properly - all thanks to the dedication and outstanding care and support she has received at WS.
The standard of
cleanliness and the quality of the food in the home is first class and I know my wife is very happy and content there as she is always smiling. The warmth, kindness, and professionalism shown by all the staff towards residents and visitors alike is a wonderful feature of the home. Extras such as arranging birthday cakes, excellent Xmas festivities, and the visiting singers and entertainment for residents all add to the high quality of the care provided by WS. In addition, it is very easy for family & friends to visit, which we greatly appreciate.
Overall, I rate Well Springs as outstanding & have recommended the home to several friends currently looking to place a relative into care.
09 January 2026
We looked at a few homes before we were lucky enough to find well springs which was by far the best we'd seen. My dad was very unwell when he went there , I was told he had only few months to live yet he was still there nearly 5 years later ! The care and love shown to him there was brilliant and
made me feel a lot better about him having to be in a home . All the staff seem to go that little bit further and dad loved the attention he got . He was treated with respect and dignity. Anyone looking for a care home could not hope to find a better one to take care of their loved one
05 January 2026
From our very first contact with Well Springs our experience has been excellent. Mum arrived from hospital in a very frail condition and has been treated with care, warmth and kindness by every member of staff. Although still frail her condition has greatly improved, all due to the excellent care
she is receiving. Mum is happy and settled in the home and, as a family, we feel reassured that Well Springs is a fantastic home and the best place for her to be.
23 December 2025
Mum moved in to Well Springs for what turned out to be the last 12 months of her long and happy life and the care Mum received could not have been kinder or better.
Mum was wheelchair bound and suffering from Parkinsons, but nothing was too much trouble for the staff.
Well Springs is very well
resourced with motivated and well trained staff and this shines through in the care they provide.
It was a huge comfort towards the end to know Mum was surrounded by people who genuinely cared about her welfare, comfort and dignity.
Based on our experience and having had experience of other Nursing Homes, I would not hesitate to recommend Well Springs to anyone looking to provide care for their loved ones.
17 October 2025
From the very first day of mums arrival the staff were professional, yet welcoming. The staff from management to maintenance are polite, knowledgeable and could not do enough for my mums comfort and wellbeing. They also kept family members well informed of the situation with my mum. I felt that the
staff treated their employment more like a vocation rather than just a job. I honestly do not have anything negative to say.
I would highly recommend Well Springs Nursing Home to anyone who wants to be reassured that their loved one is being well cared for and respected for the individual they are.
I also thank them sincerely for the empathy shown to myself, family and friends who visited my mum during her last day with us. As said previously this care home goes above and beyond if they can.
10 October 2025
My mum went into Well Springs Nursing Home just over a year ago. From her very first day she has been treated with care, compassion and lots of love. Nothing is too much trouble for the staff, and even though they are all very busy, they still have time to chat with the residents and their
families. The home is bright, clean and has a lovely atmosphere from the moment you walk through the door. It feels like you are part of a big happy family! The range of daily activities offered are good and are enjoyed by the residents. Families are encouraged to join in too! The gardens are well maintained, with seating areas and a lovely pond to enjoy.
Thank you to everyone at Well Springs for all you do. It is very reassuring that when I leave I know mum is in the best place possible.
06 October 2025
Mum moved to wells springs in Oct 2024 since her move she has improved in all aspects of life considering her frail condition I credit this to the whole team at Well springs who look after her in a magnificent way, all staff are friendly courteous, polite and very professional.
The home is well
staffed , well appointed, has great activities for residents who are encouraged to take part, food is good , ice cream van comes, entertainers come, has well tended gardens, mum is very happy with her room, clothes always cleaned and ironed, and every aspect of been resident there
So im elated at my choice for mum to make the most of what precious time is left in the best possible way
Keep up the good work all at well springs you do a tremendous job of which we as a family could not thank you enough
25 July 2025
My wife's mother had a spell in several homes, but Well Springs Nursing Home was the best by far - an excellent place that truly stands out for its high standard of care and genuine compassion. We found the surroundings peaceful, well-maintained, and thoughtfully designed to provide a calm and
pleasant environment for residents and visitors alike.
What really makes Well Springs special is the management and staff. They are not only professional and attentive but genuinely kind-hearted. Every member of the team treat my mother-in-law with dignity and respect, and met her needs with patience and understanding.
It's clear that this is more than just a place to live-it's a community where residents feel safe, valued, and cared for.
I would highly recommend Well Springs to anyone looking for a nursing home where quality care and human kindness go hand in hand.
28 April 2025
Well Springs is a gem of a nursing home. The atmosphere is one of genuine community. As I pushed mum's wheelchair around the grounds last weekend (mum loves to look at the flowers and the birds), residents waved and staff beckoned to join them on the terrace for an ice lolly. Mum and I have spent a
life-time taking care of one another. At nearly 92, after a stroke on top of dementia, we could no longer do this alone. Being there, for the both of us, is like having an extended family around us everyday. In choosing Well Springs, I know in my heart that mum is in the best of all places. Thank-you Well Springs staff. You're awesome!
28 April 2025
My Granny moved to Well Springs from an alternative care home last year. I was so impressed from the initial visit and can honestly say it's the best move we have made. The staff are so lovely and welcoming. Communication from the Management, in terms of what's going on in the home is regular and
much appreciated. All the staff really do go that extra mile, for not only my Granny but all the residents. It feels very much like a family environment, I've got to to know so many of the residents and staff too which is lovely. They have a monthly activity board with a variety of different activities and great that as a family we can join in and be involved in too! The home itself is in lovely grounds where you can take your loved one outside, it's very modern, clean and well maintained. It's really comforting knowing I can leave the home after a visit and know that she is happy and most importantly well looked after and safe. I would highly recommend Well Springs.
08 April 2025
Well Springs Nursing Home is exceptional and quite unique. When looking for a home for our mother we wanted the best possible care in a pleasant, stimulating and homely environment. The care given to all residents at Well Springs is outstanding and quite inspirational. Nothing is too much trouble
and all staff are deeply committed to each resident's individual needs and wishes. The ethos and culture of the residents being at the heart of everything they do pertains to all staff - management, nursing, care, cleaning, catering, maintenance. Well Springs is situated in beautiful gardens and is very peaceful. The interiors are more like those of a hotel than a nursing home! I cannot thank them enough for all they are doing for my mother to ensure she is happy, contented and well cared for. The progress she has made since her arrival has been amazing and far beyond what we could have hoped. This is all down to the care and environment at Well Springs - well done and thank you, to you all!
31 March 2025
Well Springs Nursing Home has been a beacon of excellence over the past year for my father and our family. The staff's personal, person-centered approach to care ensures people feel valued and supported. This nurturing environment fosters a sense of community and belonging, significantly enriching
my father's quality of life. I can fully appreciate why Well Springs is rated 'Outstanding' in 'caring' by the Care Quality Commission as they truly set the standard for exceptional care.
The level of high level of compassion and attention provided by the staff is truly remarkable. They are not only highly professional but also incredibly warm and friendly in their approach. Every need of my father is met with dedication and expertise, ensuring he is comfortable, happy, and well-cared for.
I highly recommend Well Springs to anyone seeking an excellent supportive and caring nursing home in Bradford.
14 January 2025
As a family we would like to express how wonderful Well Springs Nursing Home is, nothing is ever too much for them, every single member of staff has made the experience for us just so effortlessly easy! We have had a few up and downs over the years with other care homes and now we have found Well
Springs we can rest knowing that our loved one is getting 110% care 24 hours a day. I always recommend the care home to everyone and I will continue to do that, I'm so pleased and thankful we found this home, I really don't know where we would be without them.
18 November 2024
Well Springs is a fantastic Nursing Home. All the staff are very kind, compassionate, caring and went out of their way to accommodate my Mum's needs. Mum felt loved and very safe there. She went in during COVID, in the first lockdown, when we couldn't look round or settle her in, but we didn't need
to worry, they became her family, when we couldn't visit, they were very strange times, but I can't praise all the staff enough, the carers, nurses, catering, cleaning, admin staff, are all amazing. Mum was there 4 years and the care she received was the best. They were always there for us too, nothing was too much trouble. The care she received at the end still pulls at my heart, they were all amazing. This is a family run Nursing Home and everyone is treated like family, you will not be disappointed choosing this home for your loved one.
30 July 2024
If anyone ever asks me to recommend a nursing home my answer would be definitely Well Springs. Initially, my parents went in for respite due to my dad's illness & then they became residents. Sadly my dad passed but my wonderful mum is still there. As a couple they had a twin room, which was so
lovely & other nursing homes do not provide this facility. But more than that, the staff, carers & nurses have provided us as a family with not just care but love. They even allowed me to stay for 7 nights to be close to them when Dad was very poorly & I felt honoured to be there when he passed peacefully in the knowledge that he truly had been cared for so well. Mum & I consider the team a second family to us & Mum wanted to stay to be cared for in such a wonderful, friendly, professional, caring home. Nothing is too much trouble & you really do feel the love. 10 out of 10 you can feel the warmth when you come through the door & everyone with a smile. Just first class.
21 June 2024
We will be eternally grateful for the care and compassion our mum received from everyone at Well Springs. From our initial enquiry to Mum's final days as a resident, the help and support received was amazing. The facilities and surroundings are of a very high standard but it is the staff who work
there that make Well Springs a very special place. They worked tirelessly to ensure our mum's needs, which were sometimes complex but which they knew very well, were well catered for and they always went above and beyond. There is a true feeling of family amongst staff and towards all residents and the relationships are built on genuine care and love. Mum never wanted to leave her own home but if anywhere could have been a home-from-home then it was Well Springs. The feeling of family extends to visitors too. We as a family got to know the staff really well and their support and friendship will never be forgotten.
15 April 2024
We were despairing of finding a good home for our mum, whose condition is not easy and put off the few reasonably good homes we found in our locality. Such a relief to find Well Springs, who were very positive, accommodating, sensitive, knowledgeable and professional from the outset. Well Springs is
far and above the other homes we viewed. The environment is very pleasant. The staff have taken our mum's condition in their stride and done a great deal to make her comfortable and happy. I didn't really understand what caring truly meant until I saw the gentleness, courtesy and good humour of the whole Well Springs team. It's a pleasure to visit and I know my mum is treasured and well cared for. I feel very welcome and cared for too. It was hard to hand over my mum's care to others after caring for her myself for a long time, but Well Springs has put my mind at ease. Highly recommended.
08 April 2024
My grandma stayed at Well Springs from July 2020 (following a brief stay at another home which had proven to be inadequate) until she died in January 2024, aged 99. When my grandma arrived there, we felt that we'd been very fortunate to find Well Springs. The response from the management at the time
was extremely reassuring, especially in the context of the COVID pandemic and our recent experience with the other home. That feeling never changed because our initial impression of Well Springs was repeatedly reinforced over the years by the excellent care that my grandma received, notwithstanding the difficult circumstances, and the support that we received as her family. The staff are all kind, friendly, attentive and hard-working. The building is clean and well-maintained. The food and facilities are excellent. The management are committed and capable. I don't think my grandma could have been in better hands. My family and I are very grateful.
04 March 2024
Well Springs Nursing Home has done a great job integrating my mother into the care home after being diagnosed with Dementia. Staff go out of their way to try and understand my mother's state of mind on any given day and have learned how best to approach her and look after her depending on her mood.
Staff have also gone above and beyond when my mother fell during the night; staff were quick to attend and whisked her off to A & E with a broken shoulder. Staff stayed in attendance throughout the hospital visit despite it taking 15 hours to get appropriate treatment and subsequent discharge. As a family, we would not be able to cope with our mother's mental, emotional and physical needs and the staff at Well Springs are highly engaged with us and our mother throughout. Highly recommended.