Submit a Review for Highfield Care Home
Bekesbourne Lane, Bekesbourne, Canterbury, CT4 5DX
View full details of Highfield Care HomeLatest Reviews for Highfield Care Home
20 March 2026
Mum came to Highfield Care Home after a long stay in hospital. We are very happy with all aspects of Highfield Care. Mum is well looked after and enjoys the lovely home cooked meals. The staff are all lovely and very caring and attentive to the residents. Mum has the choice of joining in with a wide
range of activities that are organised by a lovely activity organiser.
20 March 2026
Carehome is full of love and laughter like one happy family. Staff are so friendly, helpful and carring. Residents are well looked after all staff are there for their every carring needs all drinks and food supplied regularly throughout the day and all food home cooked with a large variety.
Housekeeping and hygiene levels are to very high standards. It's peace of mind to know loved ones are cared for and in lovely surroundings. Thank you all xx
17 March 2026
Very helpful and understanding, very beautiful setting in the countryside. My dad enjoys the food, and communication is excellent within the home.
29 January 2026
Mum was discharged here after her long stay in hospital. Had a look around before we said yes and instantly had a homely feel about it.
Staff are all lovely, food home cooked and mum is well looked after.
We know sje os cared for and safe. It's like one big happy family.
We're very pleased mum
gets to stay here long term.
17 June 2024
The caring is very good. Carers are always close when I need them, and so is the nurse.
I cannot ask for anything more. Cleaning levels are fantastic. I am very happy with my staying at Highfield Care Home.
28 November 2023
My experience of this nursing home has been excellent. The staff cannot do enough for you and always greet you with a smile. Overall great experience, I have no complaints.
23 November 2023
Staff are very pleasant and easy to talk to. Work hard and understanding of people's needs. Would like to make room for more personal, but appreciate that reminders of past life can be unsettling.
06 November 2023
Since the new company has taken over, the home is much nicer, a more positive happy place for my dad. The staff are more available and there seem to be more of them. The rooms are cleaner and better organised. It's nice to see residents in the lounge and sitting in the dining room for meals. A
massive improvement all around. I love the activity/well-being lady, a real asset.
03 November 2023
During my mother's three-week hospice stay the nurses and staff were always very friendly, helpful and attentive. It was very evident that they checked/attended to her regularly. When we called they answered the phone and provided accurate/prompt/knowledgeable status. I cannot praise them more.
23 October 2023
Staff are attentive, warm, competent and very friendly. I am very happy living here at Highfield Care Home.
06 October 2023
The staff at Highfield have, from the start, been very caring and supportive towards my husband. They have always been friendly and helpful, and taken time to inform us of his progress and any issues with his health and wellbeing. They always try to involve him in activities but respect his wishes
when he doesn't want to participate. They have also provided me with support on the occasions when I have found the situation hard to cope with emotionally. Overall, I think they are providing an excellent service.
25 August 2022
My partner has been here since October 2021 due to a stroke, which leaves him unable to communicate clearly and unable to get about. The staff have been very patient and caring in trying to help him with these things, and he indicated that he is very comfortable at Highfield. I find the staff very
welcoming and helpful.
10 August 2022
My father in law was admitted to Highfield care home after a long horrible hospital admission, Highfield welcomed Dad and made him and us feel like part of a family. I am so thankful for all the staff and the lovely kind manager at Highfield, they have reduced the family's stress levels massively
and always welcome us with a big smile and a hug if we need one.
08 August 2022
My aunt has been at Highfield for two and a half years. We have found the staff friendly and positive. She tells us the care is good and she is comfortable. Mentally she is now less good (at almost 102) but she is a formidable person so I think the comments she made say six months ago can be taken
seriously. My family and I think Highfield has done a great job looking after her.
03 August 2022
Highfield is a lovely care home all the staff are caring friendly and thoughtful our Mum has been in the home since July 2019 she is well cared for and looked after. We cannot thank the staff enough for what they do they are all truly amazing.
26 July 2022
My mother has not been here long but Highfield seems a very nice place with attentive staff.
26 July 2022
As a daughter of a resident, I have always found the staff at Highfield very approachable, accommodating and kind. They treat my father with respect, and it makes me feel reassured to know that they would contact me any time for any reason at all. This has definitely made it easier for us to cope
with the upset and sadness which has been very difficult regarding making the decision for my father to go into a care home.
20 July 2022
More could be done to involve families and more activities for the residents are needed.
High turnover of staff, which is upsetting for some.
18 August 2021
I visit my former neighbour weekly and always find her content.
02 July 2021
Although our brother's time in Highfield Care Home was to be short, the staff we dealt with from domestic staff and carers to the nurses has been excellent. All our questions answered and his care has been handled with dignity and respect. We found all the staff very helpful and friendly. In these
hard times of COVID rules, our brother's needs were all met. We as a family were very happy with the care and attention given.
Latest Reviews for Highfield Care Home
20 March 2026
Mum came to Highfield Care Home after a long stay in hospital. We are very happy with all aspects of Highfield Care. Mum is well looked after and enjoys the lovely home cooked meals. The staff are all lovely and very caring and attentive to the residents. Mum has the choice of joining in with a wide
range of activities that are organised by a lovely activity organiser.
20 March 2026
Carehome is full of love and laughter like one happy family. Staff are so friendly, helpful and carring. Residents are well looked after all staff are there for their every carring needs all drinks and food supplied regularly throughout the day and all food home cooked with a large variety.
Housekeeping and hygiene levels are to very high standards. It's peace of mind to know loved ones are cared for and in lovely surroundings. Thank you all xx
17 March 2026
Very helpful and understanding, very beautiful setting in the countryside. My dad enjoys the food, and communication is excellent within the home.
29 January 2026
Mum was discharged here after her long stay in hospital. Had a look around before we said yes and instantly had a homely feel about it.
Staff are all lovely, food home cooked and mum is well looked after.
We know sje os cared for and safe. It's like one big happy family.
We're very pleased mum
gets to stay here long term.
17 June 2024
The caring is very good. Carers are always close when I need them, and so is the nurse.
I cannot ask for anything more. Cleaning levels are fantastic. I am very happy with my staying at Highfield Care Home.
28 November 2023
My experience of this nursing home has been excellent. The staff cannot do enough for you and always greet you with a smile. Overall great experience, I have no complaints.
23 November 2023
Staff are very pleasant and easy to talk to. Work hard and understanding of people's needs. Would like to make room for more personal, but appreciate that reminders of past life can be unsettling.
06 November 2023
Since the new company has taken over, the home is much nicer, a more positive happy place for my dad. The staff are more available and there seem to be more of them. The rooms are cleaner and better organised. It's nice to see residents in the lounge and sitting in the dining room for meals. A
massive improvement all around. I love the activity/well-being lady, a real asset.
03 November 2023
During my mother's three-week hospice stay the nurses and staff were always very friendly, helpful and attentive. It was very evident that they checked/attended to her regularly. When we called they answered the phone and provided accurate/prompt/knowledgeable status. I cannot praise them more.
23 October 2023
Staff are attentive, warm, competent and very friendly. I am very happy living here at Highfield Care Home.
06 October 2023
The staff at Highfield have, from the start, been very caring and supportive towards my husband. They have always been friendly and helpful, and taken time to inform us of his progress and any issues with his health and wellbeing. They always try to involve him in activities but respect his wishes
when he doesn't want to participate. They have also provided me with support on the occasions when I have found the situation hard to cope with emotionally. Overall, I think they are providing an excellent service.
25 August 2022
My partner has been here since October 2021 due to a stroke, which leaves him unable to communicate clearly and unable to get about. The staff have been very patient and caring in trying to help him with these things, and he indicated that he is very comfortable at Highfield. I find the staff very
welcoming and helpful.
10 August 2022
My father in law was admitted to Highfield care home after a long horrible hospital admission, Highfield welcomed Dad and made him and us feel like part of a family. I am so thankful for all the staff and the lovely kind manager at Highfield, they have reduced the family's stress levels massively
and always welcome us with a big smile and a hug if we need one.
08 August 2022
My aunt has been at Highfield for two and a half years. We have found the staff friendly and positive. She tells us the care is good and she is comfortable. Mentally she is now less good (at almost 102) but she is a formidable person so I think the comments she made say six months ago can be taken
seriously. My family and I think Highfield has done a great job looking after her.
03 August 2022
Highfield is a lovely care home all the staff are caring friendly and thoughtful our Mum has been in the home since July 2019 she is well cared for and looked after. We cannot thank the staff enough for what they do they are all truly amazing.
26 July 2022
My mother has not been here long but Highfield seems a very nice place with attentive staff.
26 July 2022
As a daughter of a resident, I have always found the staff at Highfield very approachable, accommodating and kind. They treat my father with respect, and it makes me feel reassured to know that they would contact me any time for any reason at all. This has definitely made it easier for us to cope
with the upset and sadness which has been very difficult regarding making the decision for my father to go into a care home.
20 July 2022
More could be done to involve families and more activities for the residents are needed.
High turnover of staff, which is upsetting for some.
18 August 2021
I visit my former neighbour weekly and always find her content.
02 July 2021
Although our brother's time in Highfield Care Home was to be short, the staff we dealt with from domestic staff and carers to the nurses has been excellent. All our questions answered and his care has been handled with dignity and respect. We found all the staff very helpful and friendly. In these
hard times of COVID rules, our brother's needs were all met. We as a family were very happy with the care and attention given.