Highfield Care Home

My aunt likes the staff and says she is lucky to be cared for so well.

Mum is very well cared for, the team are excellent, and she has settled well at Highfield. Some areas of the premises are a little tired, but a re-furb appears to be underway.

The staff and facilities are excellent. They have made my mother very comfortable and looked after her needs with kindness and efficiency.

Everybody at the care home are very efficient and friendly. Could not ask for a better care home for mum. As for price, not sure what prices are.

Mum came to Highfield Care Home after a long stay in hospital. We are very happy with all aspects of Highfield Care. Mum is well looked after and enjoys the lovely home cooked meals. The staff are all lovely and very caring and attentive to the residents. Mum has the choice of joining in with a wide range of activities that are organised by a lovely activity organiser.

Carehome is full of love and laughter like one happy family. Staff are so friendly, helpful and carring. Residents are well looked after all staff are there for their every carring needs all drinks and food supplied regularly throughout the day and all food home cooked with a large variety. Housekeeping and hygiene levels are to very high standards. It's peace of mind to know loved ones are cared for and in lovely surroundings. Thank you all xx

Very helpful and understanding, very beautiful setting in the countryside. My dad enjoys the food, and communication is excellent within the home.

We're very pleased mum gets to stay here long term.

I cannot ask for anything more. Cleaning levels are fantastic. I am very happy with my staying at Highfield Care Home.

My experience of this nursing home has been excellent. The staff cannot do enough for you and always greet you with a smile. Overall great experience, I have no complaints.

Staff are very pleasant and easy to talk to. Work hard and understanding of people's needs. Would like to make room for more personal, but appreciate that reminders of past life can be unsettling.

Since the new company has taken over, the home is much nicer, a more positive happy place for my dad. The staff are more available and there seem to be more of them. The rooms are cleaner and better organised. It's nice to see residents in the lounge and sitting in the dining room for meals. A massive improvement all around. I love the activity/well-being lady, a real asset.

During my mother's three-week hospice stay the nurses and staff were always very friendly, helpful and attentive. It was very evident that they checked/attended to her regularly. When we called they answered the phone and provided accurate/prompt/knowledgeable status. I cannot praise them more.

Staff are attentive, warm, competent and very friendly. I am very happy living here at Highfield Care Home.

The staff at Highfield have, from the start, been very caring and supportive towards my husband. They have always been friendly and helpful, and taken time to inform us of his progress and any issues with his health and wellbeing. They always try to involve him in activities but respect his wishes when he doesn't want to participate. They have also provided me with support on the occasions when I have found the situation hard to cope with emotionally. Overall, I think they are providing an excellent service.

My partner has been here since October 2021 due to a stroke, which leaves him unable to communicate clearly and unable to get about. The staff have been very patient and caring in trying to help him with these things, and he indicated that he is very comfortable at Highfield. I find the staff very welcoming and helpful.

My father in law was admitted to Highfield care home after a long horrible hospital admission, Highfield welcomed Dad and made him and us feel like part of a family. I am so thankful for all the staff and the lovely kind manager at Highfield, they have reduced the family's stress levels massively and always welcome us with a big smile and a hug if we need one.

My aunt has been at Highfield for two and a half years. We have found the staff friendly and positive. She tells us the care is good and she is comfortable. Mentally she is now less good (at almost 102) but she is a formidable person so I think the comments she made say six months ago can be taken seriously. My family and I think Highfield has done a great job looking after her.

Highfield is a lovely care home all the staff are caring friendly and thoughtful our Mum has been in the home since July 2019 she is well cared for and looked after. We cannot thank the staff enough for what they do they are all truly amazing.

My mother has not been here long but Highfield seems a very nice place with attentive staff.