
I’ve been more than happy with the care my parents have received here over the last five years.Robin A(Son of Resident/Service User)



I’ve been more than happy with the care my parents have received here over the last five years.Robin A(Son of Resident/Service User)


At Highfield Care Home in Canterbury, a sense of warmth and comfort fills the air from the moment someone steps through the doors. Here, every resident is greeted with care and compassion by a dedicated team, committed to creating a nurturing environment where each individual is treated like family.
Days at Highfield unfold with meaningful moments. Residents are encouraged to pursue their passions, whether it’s through creative activities, social events, or...
Care Provided by Highfield Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These prices are only a guideline, please contact Highfield Care Home to find out the exact price for your requirements.
The price(s) shown are provided by the care home. Contact Highfield Care Home for full pricing details and T&Cs.
Contact Highfield Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- M R Patel
- Private Owned
Person in charge
- Sheila Edrial-Deque (Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (31)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (28)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Highfield Care Home does not operate specific visiting hours. Visitors are welcome at all times although, the home ask that visitors are respectful of residents time to rest in the evenings.
Parking
- On-site parking is available
Highfield Care Home Reviews (67)
Highfield Care Home has a Review Score of 9.4 (9.429) out of 10, based on 8 reviews in the last 2 years.
Over all time Highfield Care Home has 67 reviews.
I would recommend this care home to all who are looking to relocate any elderly relations in order to maintain their dignity in their later years.
Excellent care and attention is given to all residents by friendly and dedicated staff. Rooms are kept neat and tidy and the food is served punctually and to a good standard. Extra activities such as "sing a longs" keep the residents happy and occupied. In general, my mother appears to be happy and well looked after and I would recommend this care home to anybody who is in the same portions.
I was guided through the whole procedure of getting my mum into Highfield in a simplistic way and could ask questions along the way. Every member of staff is dedicated to the care of every patient, they are all so lovely.
The residents always look well cared for and clean. No nasty smells. No one wants to end up in a care home but if you did, this would be the one I would choose for myself.
Lovely staff.
Clean, staff are very good with residents making their days as pleasant as possible. A good feeling to the place, I would and have recommended it to others.
My mum has been a resident in here for just on two years this month. It is the best thing that has ever happened to her, the staff are lovely and are all so kind and generous with their time. The annual garden party (fete) was a day to remember.
Thanks for the review. I am glad you enjoy during the summer fete. Thanks also for your continuous support for Highfield.
On every visit you can see how caring everybody is and, as a family, we always feel welcome to visit and to get involved in events. We are very grateful to Highfield for all their hard work and dedication, and we feel lucky to have been able to place our family members there. Thank you!
Dear Zoe, thanks for your lovely remarks for Highfield. From Highfield Care Home
Thanks to all the cooks and kitchen staff, they do a wonderful job, as do all the staff. Wishing you all the very best and thank you all for taking such good care of my Mum. Hello to all the residents I met and to all the staff. Keep up your good work.
Many thanks, best wishes and kind regards to you all.
The staff are kind and friendly. The food is good and varied drinks are regularly provided to the rooms and visitors are able to use tea and coffee making areas in the kitchen. Cleanliness and hygiene are good. My only issue is that regular visitors are not allowed to know the entry code. Having to be admitted by staff is time-consuming for everyone.
We are very happy with the care provided by the staff at Highfields. They show a very high standard of care, love and kindness to my Mother-in-law and we thank you all for your excellent service.
My husband and I visit the nursing/care home nearly every day. The staff are always happy. The home is very clean and there is a lovely family atmosphere. The staff and management are always happy to talk if you have any concerns and the care they provide for the residents is excellent.
All the staff have treated my mother with great kindness, tenderness and dignity.
We are highly grateful, and we thank you all.
I found Highfield care home to be clean, bright and always welcoming. The staff are always helpful and kind. The nursing staff are always there and very professional. All the residents seem to be happy and content. I would recommend Highfield to everyone.
I am extremely impressed by all the staff and grateful to them all.
It's always good to receive positive feedback when we have made a real difference to the resident's life especially when they can feel safe and content. Thank you, Linda.
Lovely home used by Nan. She loves it and it's fantastic. Very friendly and clean.
It's always good to receive positive feedback when we have made a real difference to the resident's life especially when they can feel safe and content. Thank you.
All the staff are friendly and welcoming and nothing is too much trouble. My mum came here for respite and wanted to stay indefinitely. That says it all.
It's always good to receive positive feedback when we have made a real difference to the resident's life especially when they can feel safe and content. Thank you, Sharon
I come to see my mother as often as possible as I live in Spain, saying that, I am usually here 8 out of 12 months. Every time I come, I have to say I find the staff and management extremely kind and always very helpful. The food always looks appetising and everyone is extremely cheerful. I don't think my mum could be in a better place.
Thank you very much for your comments, at Highfield we try and provide the best care possible, and liaise with relatives to ensure they are happy with the care their loved ones receive.
Very happy to recommend the home after our visit we were very impressed. Our aunt looked so well looked after, beautifully clean and tidy. The home was inviting as you entered, very welcoming. We met the entertainments lady she welcomed us and was so friendly, what a lovely character. I watched her interact with the residents who clearly enjoyed her company.
From the start of my wife's residence, I was impressed by the kindness and attention to both residents and their visitors. Since her admittance last August, I have sat with her daily because I wanted to be with her (we have been married 65 years) and I did not want her to feel she was entire with a strange environment, but during the past few days I have taken time out to be with my brother and his daughter from Canada and I have felt secure that my wife is with friends and she is in good care.
Thank you very much for the positive review for Highfield
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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