Care Homes Owned by M R Patel

Mum has been in and out of hospital since moving to the care home. She is now settling well. Staff are excellent. All her care needs are well met. Mum tells me today, she is happy here.

My dad has recently needed residential care due to dementia and other health conditions. From the moment he arrived at Kenroyal the manager and all the staff have made us feel at ease. This has been a massive decision that we as a family have had to make and we have been made to feel supported every step of the way. No questions ever seems to much to ask and everyone is always very polite and treat my dad with dignity and care. Thank you Kenroyal.

Kenroyal is a very caring environment. I trust the staff to treat my mother with dignity and kindness and can see in the way the staff interact with my mother and the residents that they are valued and professional in their roles. The manager is excellent and has high expectations of her staff and is very knowledgeable about dementia care.

I am very pleased with the way the home is run, Ray seems to have settled nicely now, he says he likes the food. The cleanliness is fine, we have to take into consideration that it is a very old building. The staff always seem very caring to the patients.

My Dad spent almost 3 years in this wonderful Home following a devastating stroke that was simply life changing for him. His care in Ken Royal was absolutely perfect at all times. No matter what time of day I attended to visit, he was always clean, freshly dressed and comfortable. He was freshly shaved at all times, something that was important to him. He sadly had no ability to talk following his stroke but the carers always took their time to try and meet his needs regardless. The respect they have for their residents is just amazing. I witnessed it whenever I came with all the other residents too.

Will always recommend Ken Royal as a fantastic Nursing Home.

Choosing a care home is never easy, but Kenroyal made it the right choice. We are deeply grateful for everything they did for our uncle, right to the end.

My aunt likes the staff and says she is lucky to be cared for so well.

My mum also says how much she likes it there and how lucky she feels to be there which gives me peace of mind.

Mum is very well cared for, the team are excellent, and she has settled well at Highfield. Some areas of the premises are a little tired, but a re-furb appears to be underway.

The staff and facilities are excellent. They have made my mother very comfortable and looked after her needs with kindness and efficiency.

Everybody at the care home are very efficient and friendly. Could not ask for a better care home for mum. As for price, not sure what prices are.

Always friendly caring and considerate to my mother. Who is in her late stages of life.

Everyone is so supportive and compassionate to dad and all the other residents and for us the rest of the family , he gives us a lot of comfort that he is shown the dignity and personal interaction he deserves

Mum came to Highfield Care Home after a long stay in hospital. We are very happy with all aspects of Highfield Care. Mum is well looked after and enjoys the lovely home cooked meals. The staff are all lovely and very caring and attentive to the residents. Mum has the choice of joining in with a wide range of activities that are organised by a lovely activity organiser.

Carehome is full of love and laughter like one happy family. Staff are so friendly, helpful and carring. Residents are well looked after all staff are there for their every carring needs all drinks and food supplied regularly throughout the day and all food home cooked with a large variety. Housekeeping and hygiene levels are to very high standards. It's peace of mind to know loved ones are cared for and in lovely surroundings. Thank you all xx

Very helpful and understanding, very beautiful setting in the countryside. My dad enjoys the food, and communication is excellent within the home.

Thank you ALL for all your efforts and friendship.

Staff are friendly, caring and are always on hand to help. Nothing seems too much trouble and they are sympathetic to mums needs. The environment is secure clean and it feels like home rather than a large, unwelcoming place. My mother feels settled

He is fed well, the rooms are fine & there doesn't seem to be the high turnover of staff that you seem to often get at other care homes.

I am sorry I have not written sooner, I would like to thank the management and staff for the kindness, care and compassion the showed to my cousins husband Colin. The care and compassion was tremendious. I cannot thank you enough and the dignity and care you showed to him on making his passing so peaceful

Regards

Elaine