Care Homes Owned by M R Patel

Our uncle spent his last three years at Kenroyal, cared for right up until his passing, and he was looked after better than we could ever have managed at home.

The staff were fantastic from start to finish, warm and patient with every resident. Our family visited often, sometimes at short notice, and were always made to feel welcome.

Special thanks to the matron, who went above and beyond, coordinating appointments and visits with real care.

What stayed with us most is that the care did not end when he passed. Staff cut flowers from the care home garden and laid them on his grave, a gesture that told us everything about the people who work there.

Choosing a care home is never easy, but Kenroyal made it the right choice. We are deeply grateful for everything they did for our uncle, right to the end.

My aunt likes the staff and says she is lucky to be cared for so well.

My mum also says how much she likes it there and how lucky she feels to be there which gives me peace of mind.

Mum is very well cared for, the team are excellent, and she has settled well at Highfield. Some areas of the premises are a little tired, but a re-furb appears to be underway.

The staff and facilities are excellent. They have made my mother very comfortable and looked after her needs with kindness and efficiency.

Everybody at the care home are very efficient and friendly. Could not ask for a better care home for mum. As for price, not sure what prices are.

Always friendly caring and considerate to my mother. Who is in her late stages of life.

Everyone is so supportive and compassionate to dad and all the other residents and for us the rest of the family , he gives us a lot of comfort that he is shown the dignity and personal interaction he deserves

Mum came to Highfield Care Home after a long stay in hospital. We are very happy with all aspects of Highfield Care. Mum is well looked after and enjoys the lovely home cooked meals. The staff are all lovely and very caring and attentive to the residents. Mum has the choice of joining in with a wide range of activities that are organised by a lovely activity organiser.

Carehome is full of love and laughter like one happy family. Staff are so friendly, helpful and carring. Residents are well looked after all staff are there for their every carring needs all drinks and food supplied regularly throughout the day and all food home cooked with a large variety. Housekeeping and hygiene levels are to very high standards. It's peace of mind to know loved ones are cared for and in lovely surroundings. Thank you all xx

Very helpful and understanding, very beautiful setting in the countryside. My dad enjoys the food, and communication is excellent within the home.

Thank you ALL for all your efforts and friendship.

Staff are friendly, caring and are always on hand to help. Nothing seems too much trouble and they are sympathetic to mums needs. The environment is secure clean and it feels like home rather than a large, unwelcoming place. My mother feels settled

He is fed well, the rooms are fine & there doesn't seem to be the high turnover of staff that you seem to often get at other care homes.

I am sorry I have not written sooner, I would like to thank the management and staff for the kindness, care and compassion the showed to my cousins husband Colin. The care and compassion was tremendious. I cannot thank you enough and the dignity and care you showed to him on making his passing so peaceful

Regards

Elaine

Amazing! Our Dad moved another home and in 2 weeks he has been taken off all unnecessary medication which they think contributed to headaches and aggression and it has helped him so much. Anil (Manager) and Sara are fantastic could not ask for better management and all carers actually care- We cannot fault anything so far. Don't be fooled by the old building as it's just a building- it's the staff that make the difference. Thank you all at Orchard Lodge for putting time and effort into our Dad. You are angels!

We are pleased my brother-in-law is settled.

The staff are so friendly and attentive to my uncle's needs. He;s only got praises for everyone. I've also had a great experience with the staff. Invited to Christmas dinner and cake for my uncle's Birthday. They know how to go the extra mile.

We're very pleased mum gets to stay here long term.

I found Trevor's care was excellent. He couldn't have been looked after any better. Lovely home and staff.