Care Home Owned by M R Patel in Bedfordshire

welcome and listened to. The staff take time to hear your thoughts, requests and worries and to reassure both family members and residents. Dad was given outstanding care and respect throughout his time at OL; he was always clean, well fed and spoken to with respect and kindness. He was encouraged to get up everyday even for a short amount of time, to eat with others in the dining room or sit in the lounge or spend time outside in the gardens. On the day of his death, the staff cared for Dad and his whole family, helping us through this terribly hard event in all our lives. We cannot thank Orchard Lodge enough for all their kindness and empathy during this time.

special place, my dad was always clean and settled, they did everything they could to help him and that is so special to me. They always catered to his food needs and whenever he was with the staff he was smiling. At the end of his life he even smiled, which is so rare, and I attribute it to the amazing care he received. When I went to see him after he passed he was immaculately clean and peaceful, and the delicacy he had been given in those moments was amazing. My dad was young, and the emotional support and empathy I felt from the staff was amazing. From someone who has seen a lot of care homes, if you are considering orchard lodge, please choose this location. They are amazing.

were amazing with my dad, the staff use to tell us that my dad was such a lovely man. While he was in there, my dad's health really improved for a while and it was so lovely to see walking around using his frame which he had never been able to do at home. They really took such great care of my dad.
The staff were so good with my dad and they always took time out to speak to ourselves about dad.
My dad sadly passed away in December 2024, the staff were so supportive of myself and my mum at this difficult time.
We will never forget the amazing care you gave to my dad during his time with you, the manager and the team, thank you for looking after my dad with such care and dignity.

that a loved one needs 24/7 care, from day one our Dad was loved and cared for by the manager and his amazing team. Nothing was ever too much trouble from Dad's choice of food to assisting him with his personal care, the team preserved Dad's dignity at all times and treated him with the utmost respect.
Our Dad closed his eyes for the last time on 13.10.24 and his amazing care continued until his peaceful death, we can never thank the manager and his team enough for their unconditional love and care during Dad's final months, we will never forget you and thank you from the bottom of our hearts.

they would care for my dad. My sisters and I all lived abroad and so it was really hard for us to be so far away. Towards the end, every time I called, the manager always had time to answer my questions and give updates. Those who visited always commented on the care and compassion that the staff showed towards my father. I was very grateful for all that they did. Its an incredibly hard environment to work in and yet the staff really do care. I think that this starts with the manager and his values and then this transmit down to the whole team.

to ensure that every need was met, both physically and emotionally, in a timely manner. They were so welcoming and willing to accommodate all of my requirements, and those of my visitors. They were keen to show respect to all of us, and dealt with my type 1 diabetes diet, changing the timings of the meals for me and adapting the content where necessary. My stay was designed for me to develop my independence, which they achieved whilst also being aware of my safety. The setting of the home is in a lovely village location; the gardens are beautiful and wildlife is encouraged. On days when the weather allowed I was able sit with my visitors and enjoy these surroundings. Thank you!

this was now my father's home and that we should treat it as such respecting my own father's wishes and feelings. It didn't matter what time we visited, we were welcomed and looked after by the staff. My father was treated with dignity which was so important to him. Although ideally he would have wanted to be home, he did not ever complain about how he was treated and trust me given he had full capacity he could easily have done so. I remember my father's 93rd birthday which was made so special and memorable by the staff. My father passed away on 03-05-2024 and we are welcome to visit the home anytime we wish which is a real comfort to my mum and me. Thank you to the manager and staff.

if you are paying for care.

is great as she hasn't got a good appetite, they make whatever she wants also if she presses her buzzers someone is there in seconds, would highly recommend Orchard Lodge Care Home.

but right up until the very end, all his needs were met and indeed exceeded. Caring, bright and happy staff, engaging with my father, wholesome, nourishing food and clean and tidy room and excellent facilities, all set in a beautiful countryside setting in the quiet village of Tilsworth.
Living in Bournemouth, it was always a long drive for me but the peace of mind provided by management and the team went a long way to reassure me that despite being quite far, I never had to worry for his care.
"Thank you" doesn't do justice for the level of care and peace of mind that Orchard Lodge provided.
We are so very grateful for all they have done.

the staff went above and beyond to keep Mum comfortable. Always making sure she had her favourite CDs playing throughout the day and that she had everything that she needed.
Visiting was straightforward, and the staff on shift were always welcoming and warm.
We could not have hoped for a better nursing home for my mum.
A big thank you to the manager and all the team.

on observation in each of the areas, and it feels like a home from home. I think my uncle is very lucky to have found such an outstanding placement - I speak from experience, having worked for 37 years as an RMN specialising in elderly care. There always have access to food and regular drinks, and there is plenty of activities available to engage the residents. They are very well looked after, and the attention to detail in making sure they are properly cared for, cleaned and presentable. The staff are very approachable and friendly and welcome family with open arms. I'd like to book my own place now!

excellent condition. Thank you for making her last weeks as comfortable as possible.

being there. As a family, we could not have been happier with the care and attention Mum was given. Every time we visited, we were able to have dinner with Mum in the dining room. The meals were lovely. The music playing is so nice. The live bands they have in for the residents to enjoy always went down well. Playing bingo with Mum and some of the others was always such fun. The garden party in the summer was nothing short of amazing, and it was loved and enjoyed by all. The care given to Mum at the end of her life was exactly that care, and it was exactly how it should be. Honestly, thank you doesn't seem enough and doesn't come close to how we feel as a family but thank you, thank you, thank you. Love to you.

with his eating. They were all very kind to him and us as a family and he received the best care possible. I was kept informed of anything that was causing concern and it was dealt with professionally. I cannot thank them enough. My dad was happy in his own world because the staff would make a fuss of him and make him laugh. If he wanted a special blanket he could have a special blanket! I would recommend this care home 100% for short or long term residence.