These prices are only a guideline, please contact Orchard Lodge Care Home to find out the exact price for your requirements.
These prices are only a guideline, please contact Orchard Lodge Care Home (Nursing) to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Orchard Lodge does not operate specific visiting hours. Visitors are welcome at all times although, the home ask that visitors are respectful of residents time to rest in the evenings.
On-site parking is available
Orchard Lodge Care Home (Nursing) has a Review Score of 9.6 (9.628) out of 10, based on 13 reviews in the last 2 years.
Over all time Orchard Lodge Care Home (Nursing) has 30 reviews.
Thank you so much for taking the time to share your experience. On behalf of the entire team at Orchard Lodge, I want to extend our deepest condolences to you and your family on the passing of your dad.It was a privilege to care for him during his final weeks, and we're truly grateful that you felt supported and reassured during such a difficult time. Your kind comments about our team mean a great deal. We are dedicated to treating every resident with the dignity, compassion, and respect they deserve, and it's comforting to know this was reflected in your experience.Thank you again for taking the time to share your journey with us. We wish you and your family continued strength and comfort in the days ahead.With warmest regards, manager
Hope you continue to progress well in your nursing studies. Thank you very much for having taken your valuable time to put pen to paper to express your opinion about the experience you had in the provision of care and service by our Home to your late dad. It was a pleasure for our team to care for such a wonderful person and the family for the time he was with us. I will pass on your compliments to the team who will be ever so pleased; such wonderful comments can only encourage us all in our endeavour to continually developing our services and doing the best for everybody under our care and their relatives.Thanks again and wish you all the best in your nursing career and your future. Anil, Home Manager.
Thank you for taking the time to share such kind words. We truly appreciate your recommendation and are delighted to hear that our staff provided such excellent care for your mum. I will be sure to pass on your praise to the team, especially the two staff members who made a difference. Your feedback means a lot to us!
Thank you so much for sharing such a heartfelt and touching review. It was truly an honour for our team to care for your father during his time with us. We are deeply sorry for your loss and extend our sincere condolences to you and your family. Your father was a remarkable person, and we feel privileged to have celebrated his 94th birthday with him. It is a special memory that we will always cherish. Your kind words mean a lot to us, and I will ensure the entire team hears your appreciation. Providing personalized care and treating each resident with dignity and respect is at the heart of everything we do, and knowing it made a difference to your father and your family reaffirms our commitment to our work. Please know that we are here for you if you ever need anything in the future. Thank you once again for trusting us with your father's care and for your touching acknowledgement of our efforts.With warm regards, Anil Sohun
Thank you for taking the time to share such kind words during what must be a very difficult time. We are truly sorry for your loss and extend our deepest condolences to you and your family. It means a great deal to hear that our care made a difference for your dad and brought comfort to your family. Knowing that we could support him and you during his time with us is something we hold close to our hearts. I will make sure to share your thoughtful words with the team. They will be deeply touched by your appreciation. Please don't hesitate to reach out if there's anything further we can do for you or your family. With warm regards, Anil Sohun
Thank you for taking the time to share such a thoughtful and heartfelt review of your experience at Orchard Lodge. Please accept our deepest condolences on the loss of your father. Our thoughts are with you and your family during this difficult time. We are truly humbled by your kind words about the care and compassion shown by our team. Ensuring our residents and their families feel supported is a priority for us, and it is gratifying to know that you felt reassured despite the physical distance. Your recognition of our manager's leadership and the team's dedication is deeply appreciated and reinforces the values we hold dear. It was an honour to have cared for your father and to be a part of his journey. If there is anything further, we can do to support you, please do not hesitate to reach out. With warm regards, Lavanniya Ananthababu Administrator - Orchard Lodge Care home
Thank you John for taking time to express your appreciation for the support we provided to your dad during his stay with us. Your dad was a real gentleman and I am glad we crossed paths, I am particularly pleased that my team was able to provide him with all the support he needed and kept him comfortable. I will pass on your expression of gratitude to the whole team who gets great inspiration from such comments and motivates them in continually improving our services to our residents. Thank you again and may God bless you and your family and help you come to terms with your sad loss.
Thank you so much for taking the time to review our services and specially the care we provided to your beloved dad. We knew him only for a short while, he was a really wonderful man and a pleasure for us all at Orchard Lodge to care for him right from his arrival to the time he departed this earthly world. Thank you for expressing your genuine experience which I will share with all the team. It is positive comments like these that spur me and our team in our endeavour to continually look for ways to improve our services. Thank you again and pass on our thanks to the family as well and of course our offer of sharing a cup of coffee with mum and any other members of staff will always remain open.
Dear Imelda, Thank you for taking the time to share your experience. We are sorry that you were delayed in receiving your refund and you've had difficulty resolving it. We sincerely apologise for any inconvenience or frustration you may have experienced. As you are aware, you were refunded any overpaid care fees made to Orchard Lodge immediately however, the Funded Nursing Care refund was delayed. Unfortunately, this was out of our hands as it is the NHS that must approve and provide this. Despite our best efforts to ask them to speed up the process, it took several months for them to approve this and pass on the funding to us. The management had no intention to delay this refund but they could only pass it on once it had been received from the NHS. We are pleased that it is now resolved however, we will review our payment processing systems and take steps to ensure that any such instances are dealt with more efficiently going forward.
Thank you very much for taking your valuable time to review us and the wonderful comments you made for care and service we are providing to Mum who I must say has surprised us and you I suppose. I will pass on your comments to our team who will be delighted; these type of positive comments provide us with the oomph that motivates the team in our endeavour to continually do the utmost for all the residents under our care. Thank you again.
Thank you for these wonderful comments, Rob. I will share these with our team. These positive comments do a world of good to the morale of our team and encourage us in our endeavour to continually improve our care and services to our residents. It was a pleasure to care for Dad, he had a wonderful sense of humour and kept our team entertained whenever he could. We all feel for the family in their sad loss and on behalf of all the team, I would like to convey our sincere condolences to the whole family.
I am delighted to receive your review of our home and am especially pleased to receive your kind and complimentary words about the care we provided to your late mother. I have shared your kind words with all my staff, the real dedicated team that does all the good work; they were thrilled with the expression of your appreciation, and your words were visibly heartening to them. They, as much as I deeply appreciate your review and thank you for having taken the time to do this. Again, please accept my sincere thanks.
Thank you for this fab review. It's great to know that what we do and the way we care for our residents are appreciated by the family. It is also these types of comments that incentivize myself and my staff in our endeavour to continually explore ways of enhancing the care and support we provide to our residents. Mum was a wonderful person, and we are glad that we rose to the challenge of making her comfortable and providing her with the best of care during her short stay with us. Thank you again for your positive comments; I will share them with the rest of the team.
The Review Score of 9.6 (9.628) out of 10 for Orchard Lodge Care Home (Nursing) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchard Lodge Care Home (Nursing) to verify any information. View our terms and conditions. Orchard Lodge Care Home (Nursing) has an Enhanced Service - more info.