Care Homes Owned by M R Patel in Kent

It's nice to know as well what is up and coming and to see the items and services that are available to book etc.
It's nice to see our relative involved and happy and to see her fellow residents and to sometimes read their stories and details of celebrations etc.

moved, staff were very accepting and respectful regarding this and did their best to accommodate his choices and opinions. There was a happy vibe in the care home which was nice to see!

them. I mentioned this to the staff on several occasions, they said they would tell other staff, but still windows were shut on every visit on a very warm day, and the juice jug was away from my mums reach. Nurses need to fill the juice cups and put it on a table so my mum has plenty to drink in hot weather, as the juice jug is kept far across the room where my mum cannot reach. Thank you.

helpful when dealing with advanced dementia.
Very happy with the care, staff and facilities.

arriving at the home, but all the staff have been patient and very understanding when caring. The meals are good, and the chef will always try and give my relative what is liked. Eaton Lodge has lots of activities going on, and the activities manager always looks to find something that my relative would like to get involved in when possible, even if staying in bed and in the room. As a relative I get regular updates via email about things that are planned for the residents, which is good to know as you are welcome to join in. Over all I find Eaton Lodge to be a warm and friendly home, it may be smaller in size, but it is big on care, and my relative is happy and content there.

and to make sure my aunt is comfortable. Well done to all of the staff.

in every part of the home is faultless. I would highly recommend Eaton Lodge.

activity planner which is varied and fun.

to her meals. They always look very tasty and I know she enjoys them. She has the opportunity to join in with the many varied activities. I am always kept up to date with what is happening and also receive lovely pictures of the events. When I visit, I am always offered a cup of tea or coffee, which I think is such a nice gesture and is much appreciated.

and it pays off.
Really enjoy bumping into one of the maintenance team assistants, he always very polite and on point.
He speaks to the residents when able in his work, he is an asset to the team.
Another staff member in particular again professional and informative.
All in all, happy with my Aunt's overall care at a challenging time thank you.

The personal care and meeting all his needs have been exemplary to date.

and patient. Whenever we went to see dad, the staff were always very welcoming and were keen to tell us how dad was doing and what he'd been up to. My mum, my sister and I all knew that dad was in good hands. We are very grateful for the wonderful care and attention that dad received during this difficult time.