Eaton Lodge Nursing Home

62 Westgate Bay Avenue, Westgate-on-Sea CT8 8SN
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9.7 63 Reviews
  • Eaton Lodge Nursing Home, Westgate-on-Sea
Eaton Lodge Nursing Home provides person-centred care in Westgate-on-Sea. The home is near to local amenities and transport links

The experienced and friendly team are available 24-7 to deliver care in a warm and welcoming environment.

The home provides plenty of activities for residents to enjoy and to help promote their independence.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • Self-Funded Nursing Care: £1400 – £1800
  • Self-Funded Nursing Dementia Care: £1400 – £1800
  • RESPITE Self-Funded Residential Care: £1300 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1600
  • RESPITE Self-Funded Nursing Care: £1500 – £1900
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1900

These prices are only a guideline, please contact Eaton Lodge Nursing Home to find out the exact price for your requirements.

These prices are only a guideline, please contact Eaton Lodge Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Sheila Edrial-Deque (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Self Funding, Local Authority, NHS Referrals accepted
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (1)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • Eaton Lodge Nursing Home does not operate specific visiting hours. Visitors are welcome at all times although, the home ask that visitors are respectful of residents time to rest in the evenings.

Parking

  • On-site parking is available

Eaton Lodge Nursing Home Reviews (63)

9.7

Eaton Lodge Nursing Home has a Review Score of 9.7 (9.737) out of 10, based on 29 reviews in the last 2 years.
Over all time Eaton Lodge Nursing Home has 63 reviews.

Overall Experience
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Reviewer Connection to Eaton Lodge Nursing Home
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Total of 63, showing 1-20
Review from Zia J (Niece of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We always have a very nice welcome and experience when we come to visit our Auntie.
She has a lot of praise for the team at Eaton Lodge.
We also really appreciate emails that contain details of the magazine and social events, the comments of the residents and the Eaton Lodge employees, carers and team.
It's nice to know as well what is up and coming and to see the items and services that are available to book etc.
It's nice to see our relative involved and happy and to see her fellow residents and to sometimes read their stories and details of celebrations etc.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you so much for your excellent feedback. Your auntie enjoys activities and also going out for coffee, lunch and shops. I will pass on to our team.

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Review from Tony W (Son of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great to see my mother treated with dignity and securing good care and attention. Very important to keep elderly people active and interested in events and conversation: very impressed with care.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thanks so much for your positive feedback. Your mum is happy and joins in everything.I will pass on to all of the team.

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Review from Tracey L (Daughter of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent service and surroundings and staff.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thanks so much for your positive feedback. Your mum is lovely and loves music. I will pass onto all staff team.

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Review from Joanna C (Friend of Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting my friend I was kept up to date by staff of any up and coming hospital appointments and all things concerning health and medication. The staff were very polite and seemed happy to engage with the residents. My friend can be very particular about his food choices and his belongings being
moved, staff were very accepting and respectful regarding this and did their best to accommodate his choices and opinions. There was a happy vibe in the care home which was nice to see!
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thanks so much for your positive comments. Your friend said he is very settled and happy here and everything is great.

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Review from J H (Nephew of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eaton Lodge is a caring and friendly place. The staff always appear engaged with the residents and provide a warm welcome to visitors. My aunt is secure and happy, recently celebrating a big birthday when the team were involved in helping make her day special. Thank you!!
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thanks for your excellent review.Your aunt is very settled and joins in activities. She thoroughly enjoyed her special day too with cake, singalong and bubbly.

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Review from David W (Son of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and attention given to my 96-year-old mother is excellent; my brothers and I couldn't be happier. Thank you to all the staff for the excellent support and continued care for our mother. Mother seems very happy at Eaton Lodge and enjoys the activities and the meals provided.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thanks so much for your excellent review. Your mum is a delight and joins in all activities with everyone. I will pass on your thanks to the staff team.

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Review from N D (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I travelled from Aberdeen Scotland with my son to see my mum. I stayed in Trent for a week in that week I saw her 4 times and every time I turned up with my son to see her she was complaining. She was very hot. My mum cannot get out of bed. The heating was on and all the windows closed. I had to open
them. I mentioned this to the staff on several occasions, they said they would tell other staff, but still windows were shut on every visit on a very warm day, and the juice jug was away from my mums reach. Nurses need to fill the juice cups and put it on a table so my mum has plenty to drink in hot weather, as the juice jug is kept far across the room where my mum cannot reach. Thank you.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you for your feedback. I will pass to the manager to address the issue.

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Review from P W (Son of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care for my 95 year old mother is excellent, the staff are attentive and respectful. The management team are always helpful and knowledgeable and keep us informed of any issues or changes in mothers condition. The staff also provide daily activities which are fun, engaging and well received, especially
helpful when dealing with advanced dementia.
Very happy with the care, staff and facilities.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thanks so much for your excellent review. Your mum is very happy and likes to join in all activities with a lovely smile.

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Review from N H (Wife of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are really caring and very friendly. It's always lovely and warm and clean. They take great care of my husband and are very patient, especially feeding him. It's a happy place with the entertainment lady and hairdresser who go into my husband's room for a chat.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you so much for your positive review. Your husband is very settled and enjoys all our activities. I will pass on to the team.

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Review from P M (Sister of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eaton Lodge is a smaller care home, this is reflected in the homely atmosphere it has, welcoming staff that are there to listen and help you with any questions you may have, they take time to get to know each resident, their likes and dislikes. My relative has not been the easiest to care for when first
arriving at the home, but all the staff have been patient and very understanding when caring. The meals are good, and the chef will always try and give my relative what is liked. Eaton Lodge has lots of activities going on, and the activities manager always looks to find something that my relative would like to get involved in when possible, even if staying in bed and in the room. As a relative I get regular updates via email about things that are planned for the residents, which is good to know as you are welcome to join in. Over all I find Eaton Lodge to be a warm and friendly home, it may be smaller in size, but it is big on care, and my relative is happy and content there.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thanks so much for your lovely review. Your relative joins in activities and enjoys his food and is very settled.

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Review from S H (Niece of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful home. The kind caring compassionate staff (from manager to cleaner) are second to none. Having worked in several and visited some I have never seen such a good team as this one. You would have to go a long way to get a better one. They go out of their way to welcome us when we visit,
and to make sure my aunt is comfortable. Well done to all of the staff.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you so much for your all excellent review. I will pass on to all of the team.

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Review from Barbara B (Friend of Resident) published on 29 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff excellent and should be valued for the way they care for residents. Visitors are treated well and kept informed of all the needs of the residents.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thanks for your positive feedback. I will pass on to the team.

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Review from Jayne D (Daughter of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has now been here for three months.The care and support that she has received is excellent. Eaton Lodge has the kindest and most respectful staff that I have ever come across.They are all an absolute asset and we are very lucky to have them. The food is varied and freshly cooked. The cleanliness
in every part of the home is faultless. I would highly recommend Eaton Lodge.
Reply from Sharon Wheal, Activities Co-ordinator at Eaton Lodge Nursing Home

Thank you so much for your all excellent review. Your mum has settled in so well and loves the activities especially singalongs. I shall pass on your thanks to all of the team.

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Review from Ben D (Grandson of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff most helpful friendly and likeable. My nan is being looked after with care by genuine people, and as visitors we are always treated well and looked after, and that extends to the broader team such as cleaning and maintenance staff. The home feels clean and safe with a patient focused
activity planner which is varied and fun.
Reply from Sharon Wheal, Activities Co-ordinator at Eaton Lodge Nursing Home

Thanks so much for your positive review. Your nan enjoys everything and is a pleasure to look after.

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Review from Jeanne G (Sister of Resident) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my experience, when visiting, I have always found all the staff very welcoming and friendly. I am always greeted with a smile and nothing is too much bother for them. The whole atmosphere is very homely. My sister always looks clean and well cared for. She does enjoy her food and looks forward
to her meals. They always look very tasty and I know she enjoys them. She has the opportunity to join in with the many varied activities. I am always kept up to date with what is happening and also receive lovely pictures of the events. When I visit, I am always offered a cup of tea or coffee, which I think is such a nice gesture and is much appreciated.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you so much for your excellent review. Your sister is very settled and enjoys the food and activities especially the cakes, treats and our singers. I shall pass on to all the staff team.

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Review from D J (Nephew of Resident) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always polite and attentive when we visit with my mother.
The carers are happy and doing a good job, also provide us with refreshments.
One staff member in particular, very active in including all, in the entertaining and social events, even when some residents can be difficult to engage, she is persistent
and it pays off.
Really enjoy bumping into one of the maintenance team assistants, he always very polite and on point.
He speaks to the residents when able in his work, he is an asset to the team.
Another staff member in particular again professional and informative.
All in all, happy with my Aunt's overall care at a challenging time thank you.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you for your positive review, your aunt is a pleasure to care for and she loves to join in our activities. I will pass on your positive comments to all of the team.

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Review from Richard S (Mother of Resident) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eaton Lodge Nursing Home have been amazing with my mother. She recently moved in there, the care and attention they provide her is superb. All the staff are very welcoming when we visit and we receive regular updates by email in between our visits.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank for your excellent review. Your mum has been so much fun, she has been making birthday cards, singing beautiful songs as she was in choir and joining in all events. I shall pass on your excellent feedback to all the team.

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Review from M G (Daughter of Resident) published on 10 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad hasn't been in Eaton Lodge long but the team have made him feel very welcome. We have all been informed of activities and care was taken to fit the right ones to my dad. A really lovely service offered to residents. All the staff are lovely from cleaners to management and are really approachable.
The personal care and meeting all his needs have been exemplary to date.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you so much for your all excellent review. Your dad is always smiling and enjoying activities especially the singer singing Crazy by Patsy Cline at our Country and Western party. I shall pass on your thanks to all at Eaton Lodge.

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Review from L C (Daughter of Resident) published on 10 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eaton Lodge is a superb care home with wonderful staff to match. The meals are varied and nutritious and the environment is cosy and homely. I know my Mum is being well looked after and she seems content and happy to be living at Eaton Lodge.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you very much for your positive review. Your mum loves to join in activities including quiz, proverbs, crossword, listening to all music especially Abba and she loved the singer singing country and western songs in the lounge with us all. She also enjoys lunch with us and is happy.

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Review from Stephen F (Son of Resident) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went to Eaton Lodge after a short spell in hospital, where he was deemed too frail to return home. He was only there for a few weeks before sadly passing away. During this time, he was not the easiest of residents, being depressed and often grumpy. However, the staff at Eaton Lodge were very kind
and patient. Whenever we went to see dad, the staff were always very welcoming and were keen to tell us how dad was doing and what he'd been up to. My mum, my sister and I all knew that dad was in good hands. We are very grateful for the wonderful care and attention that dad received during this difficult time.
Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you very much for your positive review. Your dad loved the singers and joined in with all the fun. I shall pass this on to all the team at Eaton Lodge.

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Current Review Score: 9.7 (9.737)

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for Eaton Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.737 for Eaton Lodge Nursing Home is calculated as follows: ( (266 Excellents x 5) + (60 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 339 Ratings = 4.737
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eaton Lodge Nursing Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Eaton Lodge Nursing Home

What types of Care is Eaton Lodge Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Eaton Lodge Nursing Home have?

There are 14 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Eaton Lodge Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Eaton Lodge Nursing Home to the centre of Westgate-on-Sea?

0.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eaton Lodge Nursing Home to verify any information. View our terms and conditions. Eaton Lodge Nursing Home has an Enhanced Service - more info.