62 Westgate Bay Avenue, Westgate-on-Sea CT8 8SN
Group: M R Patel
Person in charge: Emma Wyatt (Matron/Manager)
Local Authority / Social Services: Kent County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 24 Service Users
Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Cancer Care • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Languages Spoken by Staff (other than English): Greek, Modern, Hindi, Swahili
Single Rooms: 14
Shared Rooms: 5
Rooms with ensuite WC: 1
Weekly Charges Guide: Nursing Care Single from £750 , Nursing Care Shared (per person) from £750 (These prices are only a guideline, please contact Eaton Lodge Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Eaton Lodge Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Eaton Lodge Nursing Home has a Review Score of 7.3 (7.291)
The Review Score of 7.3 (maximum of 10) for Eaton Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.1 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Eaton Lodge Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.083 for Eaton Lodge Nursing Home is calculated as follows: ( (5 Excellents x 5) + (3 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 12 Ratings = 4.083
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.208 Points relating to the number of positive Reviews for Eaton Lodge Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.8 Target = 0.208
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Karen W (Daughter of Resident) on Monday 5 June 2017. Relates to May 2017.
I can't fault the care my mum received in this home whilst she was there, and the support that was given to us as a family. The kitchen staff were amazing anything mum wanted they went out of their way to get it, and all of the staff were very professional and caring from the most senior staff down to the junior staff. I would have no problem recommending this home to anyone who needs care for a loved one. I can't thank them enough for what they did for my mum.
How likely would you be to recommend Eaton Lodge Nursing Home? Extremely Likely
Overall Standard: Satisfactory
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Good
There are currently no awards/recognitions posted yet for Eaton Lodge Nursing Home
There are currently no Care Home Idol entrants who have performed at Eaton Lodge Nursing Home