Kenroyal Nursing & Residential Care Home

19 Oxford Street, Wellingborough NN8 4JD

Kenroyal Nursing & Residential Care Home, Wellingborough, Northamptonshire
Kenroyal Nursing & Residential Care Home, Wellingborough, Northamptonshire
Kenroyal Nursing & Residential Care Home, Wellingborough, Northamptonshire

Kenroyal Nursing in Wellingborough, Northamptonshire has been set up to ensure a versatile lifestyle for elderly and vulnerable residents with care needs.

Every step is taken to achieve a comfortable environment and pleasant social atmosphere. It is purpose-built to create exceptional environments in which expert care can be delivered by hand-selected and fully trained staff.

Food and activities are as important as the care. The home looks to make positive contributions to community life, working closely with local health services and the families of residents, while ensuring that each client has their own personal freedoms and lifestyle respected throughout the care package being practised by professionals.

This is nothing but a home away from home. Qualified nurses and carers are trained and up-to-date with health and safety concerns and modern care regulation, taking nutrition and dietary needs seriously and striving for efficiency in which loved ones can feel confident.

Group: M R Patel

Person in charge: Saila Das (Manager)

Local Authority / Social Services: Northamptonshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Gujarati, Hindi

Single Rooms: 60

Shared Rooms: 2

Rooms with ensuite WC: 62

Weekly Charges Guide: (These prices are only a guideline, please contact Kenroyal Nursing & Residential Care Home to find out the exact price for your requirements.) Nursing Care Single £650 – £700 (These prices are only a guideline, please contact Kenroyal Nursing & Residential Care Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Parking:

There is limited parking space available.

Latest Care Quality Commission* Report on Kenroyal Nursing & Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Kenroyal Nursing & Residential Care Home has a Review Score of 9.8 (9.838)

The Review Score of 9.8 (maximum of 10) for Kenroyal Nursing & Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 42 Reviews over all time. This Average Rating is also the rating value for Kenroyal Nursing & Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.838 for Kenroyal Nursing & Residential Care Home is calculated as follows: ( (423 Excellents x 5) + (73 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 500 Ratings = 4.838

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Kenroyal Nursing & Residential Care Home is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 14 Reviews ÷ 12.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    37
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kenroyal Nursing & Residential Care Home?

  • Extremely LIKELY
    40
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kenroyal Nursing & Residential Care Home

  • Daughter of Resident/Service User
    16
  • Son of Resident/Service User
    9
  • Wife of Resident/Service User
    6
  • Husband of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    2
  • more

I cannot praise Kenroyal enough, they were excellent from start to finish. All the staff greeted you from the start, the care of my wife was outstanding and our well-being was considered at all times, including emotionally. We were catered for throughout the day and night during my wife's stay. Nothing was too much trouble, we only had to ask.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother who is close to 96 years of age has been at Kenroyal since June 2017. The care and attention she has received has been excellent. The whole establishment is spotlessly clean, always has a fresh smell, the staff are professional, pleasant and courteous. Not just to us visitors but the way they care for and nurse my mother.

It has not be a difficult decision for our family to decide this is where our mum will spend her final days. Knowing she will be well cared for and nursed to a very high standard and treated with the dignity she deserves as her time on this earth comes to an end.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother who is in her 97th year, has been at the Kenroyal Nursing Home for 10 months.
The Kenroyal is very well organised and mum has settled in well. It is a relief for me to know that she is well cared for, and is safe. Her health has improved, in particular, her legs which were badly ulcerated and weeping and are now much better, so well done to the Kenroyal staff.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My wife is very difficult at times but the staff seem to cope very well. She is well looked after. The home is clean and pleasant. The staff are friendly and co-operative. There is a beautiful garden in the back. There is always staff available and ready to help, and always offer tea and coffee and lovely biscuits.
There is a lot of activities going on and the manager is always ready to help.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is very clean at all times. The food and drinks are very good. Mum has been ver happy now she has settled in over the last year. The staff are very attentive and look after her needs. Well done Kenroyla Nursing and Residential Care Home

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

All the staff are very friendly and caring. My mother receives very good care and is looked after.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have no worries or concerns regarding my wife's care. There is always someone on hand to attend to her every need.
The care and the environment at Kenroyal is first class. My wife is treated as an individual.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mother stayed at Kenroyal in September 2016.
She is extremely well looked after. The home is clean and well-run. The staff are friendly and very patient. The manager is extremely welcoming and helpful. Ratio of staff to patients is excellent.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum was only here for five months but she was looked after very well.
The staff and the manager were always very helpful and did everything they could to make Mum happy and comfortable.
I had no complaints whatsoever.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was only a resident at Kenroyal for a short period of time as sadly he has recently passed away. I have been overwhelmed by the exceptional care he received from the Manager and all her team. They continually showed person-centered care and made his last days as comfortable and dignified as they could. All staff are polite and friendly and provide me with peace of mind at a very difficult time.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The Kenroyal provides dedicated care for my father who at times, can display challenging behaviour due to his condition. The staff are competent, friendly and caring and there is a sense of cohesion where everybody is working together towards making everyone in their care happy and well looked after. The staff also help relatives by listening to their concerns and assisting accordingly. When I leave my father after visiting, I gain great comfort from believing he has the best care possible I could find for him.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father-in-law was admitted to Kenroyal, following a lengthy hospital stay, where we were informed he would be able to sit up again! After 24 hours he has been bathed and dressed and was sat up in the lounge area, what a surprise to us. The staff treated him with warmth and understanding, as at times his dementia made him very confused and sometimes violent.
We couldn't ask for more, he had a lovely room, he was always clean shaven, with regular haircuts to make him very smart, as he would have liked it. A big thank you to all the staff.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband was a resident at the home for only a short time before he passed away at the end of November. In that time my family was very pleased and impressed with the care and attention he received.
The carers were compassionate and helpful. The facilities were well maintained and resourced also clean and spacious.
It gives us some comfort to know that he spent his last couple of months in your care.
Thank you.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would have no hesitation in recommending this home because of the positive, caring experience I have had with the treatment of my mother. The staff were extremely accommodating, helpful, and took very good care of my mother who recently passed away. Whenever I visited the home, it was always clean and the majority of the time smelt really good. A sign that I looked for, because of previous experiences with care homes. My mother was clean and appeared to be contented. Difficult to judge because of her dementia, but I saw no reason to question anything adverse. Of course, there were inevitably some situations that required discussion, but these matters were discussed and dealt with, with good grace and any changes or recommendations were put in place expediently.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

After 13 weeks in hospital, my mother was giving up and ready to die. After only four weeks in the Kenroyal, she is bright, happy and interested in life again. No more struggles to get her to eat, she is enthusiastic about food, marvellous dinners. The staff are wonderful and treat us all like family. No overpowering smell of disinfectant unlike other homes visited. It will never be my mother's own home but it is as near as we can get it.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Kenroyal Nursing and Residential Care Home is an excellent nursing home. All the staff and the management team are friendly and always professional. They have made both my mother and myself very welcome. There is always a smile on my mother's face when I go to visit. They have put all my worries to rest. Knowing my mother is very well looked after and safe in her new home.
After a long search, we found somewhere caring and safe to look after my mother and it is the best and easiest decision we had to make without hesitation knowing my mother was in good hands.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father has been at Kenroyal for a relatively short length of time. However, in that time his care has been exemplary. Every member of staff in their many different roles has shown respect, care and compassion for my father and his visitors. We are always greeted with a welcoming smile. In the past few weeks while my father has been confined to bed has been treated with the utmost dignity.

The owner and nursing staff have been open, yet compassionate while sharing every aspect of my father's medical condition and needs. The home itself is scrupulously clean, my father's room is light and airy. We as a family feel privileged that it is home for my father in his later days.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband had advanced dementia with other health issues and some challenging behaviour. He was admitted to Kenroyal after a stay in hospital. The previous care home was unable to meet his needs. He was always clean and dressed well. His room, which overlooked the lovely gardens, was very comfortable and large enough for me to sit with him. All staff were kind and looked after him really well. I was welcomed to visit and nothing was too much trouble.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother went to the Kenroyal in February 2015. She had vascular dementia and difficulty communicating. From the start, her needs were catered for and the staff were very kind and patient at all times. The family were encouraged to visit at all times and were always welcomed with a cup of tea and biscuits. After a spell in hospital, we knew her life was near the end. The Kenroyal took her back into their home and cared for her twenty-four hours a day with nothing but kindness during her last days. It was such a comfort to us, her family, knowing she was comfortable and calm. She died on 9th August 2016 and I cannot thank them enough. We were so lucky she had her place there.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The facility is very clean and the staff are friendly and helpful. We have asked for some additional help that is not within the remit of the care home and the managers have always managed to solve our issues and help as much as possible.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum was really poorly and they couldn't do enough for her. They helped her with everything eg. food, drinks, medication and keeping an eye on her. They are wonderful in that home.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am satisfied with the nursing care that my mother is receiving. The home is clean, tidy and well run.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

The manager is very friendly, approachable and hands on. When I visit my husband the staff have a ready smile and a greeting. The home is clean and well run, smells occasionally but most nursing homes do. Most importantly the staff are great with the residents. There are lots of activities for them to do or participate in, some to stretch their mind, some their legs (dancing) other their vocabulary. Above all this, I genuinely feel they care about the residents as well as provide care.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A calm and welcoming atmosphere throughout this home provides a secure and caring environment for everyone. All visitors are given every support possible especially emotional and staff are to be commended for their unfailing smiles and understanding of each resident's needs. All problems are shared and dealt with very professionally with no sign of doubt or blame to any party lingering after resolution. Activities are enjoyed by all with staff and visitors joining in. Staff are always around to ask about aspects of resident's care and I am extremely satisfied with all aspects of this home.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

No shortage of staff at any time and all staff members very helpful and friendly. Always offered tea/coffee and biscuits when visiting. A very open organisation with nothing to hide. The food seems to be good and generous.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law is always clean and tidy when I come to visit. She is cheerful and happy to chat in the common room, where she interacts with other guests and staff. The staff are quick to respond to her requests, which are not always politely phrased, as she has Alzheimers and vascular dementia. They treat her with dignity and humour, which she really responds to. They nudge her into joining in with different activities. The staff are always cheerful and helpful to residents and guests - they always offer me a cup of tea when I arrive. She is settled and as content as she can be, given her condition.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in Kenroyal since December 2015. She suffers with Alzheimers and vascular dementia. Mum is very well looked after, even though she can be very demanding at times. She looks really neat and tidy every time we visit, which is at all different times of the day. All the family is happy to see how well they care for her. We particularly like that she is not left in her room all day. The staff ensure all residents are involved in activities the home provides e.g. Bingo, puzzles, exercises, etc. Without exception, the staff are friendly, courteous, respectful and caring. They treat Mum with great dignity at all times. The manager and staff are always polite, helpful and willing to do all they can to make Mum's life a happy one. The manager, is always available to talk and keeps us well-informed of any issues that may arise.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This was only the third care home we looked at, having accepted a place at the first two, only to be let down at the last minute by both of them. Kenroyal was then offered as a possible option. We arrived unannounced, were given a full tour of the home and had an informal meeting with the manager who on that same day visited my Mother in hospital, assessed her needs and arranged for her arrival the following day. When things need doing in this home, they get done. From the approach the building looks a bit tired but there's a new wing added, however this is irrelevant because all my Mother needed was to be nursed and cared for and this is where Ken Royal comes tops. The team here run the place with an efficiency and a passion to make everyone, including visitors, feel at home. It's their dedication to providing a comfortable and stress free environment that puts this home at the top of the list. Well done.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Positive - Manager very responsive and personal. Care team and nurses friendly and caring.
Negative- Although carers are kind and they speak directly to residents in the resident's mother tongue some carers do have the tendency to speak their mother tongue when talking to other colleagues in front of residents which could be confusing to residents with Dementia.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This care home has an ethos second to none! Everything that happens there is to the advantage of the residents and by extension, to all their visitors. There are always a good number of staff on duty and although there are 3 floors, you never have to go looking for someone to assist. The d├ęcor and facilities are up to date and spotlessly clean and comfortable. The manager has been in post for many years and is accessible to everyone. I will recommend this home to everyone who needs to find a quality care facility which combines care with empathy and compassion.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Residents well looked after.
Staff ratio to patients good.
Stepmother was left in bed the majority of the time at her last residence and mainly left on her own, they said she was virtually unmanageable when hoisted.

Kenroyal staff had her in a chair in the lounge on arrival and they continue to do so, for the majority of her time in the home, which means she now has contact with other residents and staff each and every day.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Ken Royal is a fantastic home, providing excellent care for my mother in law. The home is very clean and tidy. We are always kept up to date with her well being.
The staff are tremendous very helpful friendly and always polite.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has lived alone for over 25 years & was becoming increasingly frail and forgetful. She moved to Kenroyal Nursing Home earlier this year & for the first time in so many years I now have the peace of mind that she is in safe hands and being looked after in a kindly and considerate way. The staff are attentive & polite at all times and it is easy to see why she has settled so well given that moving out of her own home would not have been her natural choice. When we were researching nursing and care homes in the county Kenroyal Nursing Home really did stand out in the crowd. The facilities are excellent, everything is clean tidy & well organised with the staff from the Manager down always ready to stop what they may be doing to answer questions & to help you too through the transition of having to find away from home care for your loved one.

I would not hesitate in anyway in recommending Kenroyal to anyone looking for a safe and caring environment for their loved one.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I chose this home when my husband was no longer able to live at home. Clean and bright rooms (including communal) and a lovely garden.
Pleasant, friendly staff who looked after my husband really well, with an activities officer to keep the residents as stimulated as possible. He was very happy living there.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We would like to thank the manager and her staff for the care they provided for a friend during the later stages of her life. We found the manager very receptive to our needs, particularly in providing a room at short notice, this enabled our friend to pass away with dignity and comfort rather than being left in a hospital bed. Kenroyal Nursing Home may not sit at the luxury end of the market however the home is furnished appropriately, is kept clean and tidy by the housekeeping team and every time we visited the home we were greeted with a welcoming smile from the member of staff who answered the front door. One of the key factors in choosing Kenroyal was their reputation for the care they provide to their residents. Having experienced it first hand we can only praise the manager and the care team to the highest level. If you choose to use Kenroyal services we hope you are as impressed as we were with the managers open door policy, we never had to make an appointment to speak to her and she was always truthful.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum, who suffered from Parkinson's, emphysema and early onset dementia had a fall in July 2015 and spent 5 months in hospital where she continued to deteriorate. When it was obvious that she would never walk again and needed total care we looked for a nursing home and how fortunate we were to find Kenroyal. From our initial pleasant interview with the Manager, who showed us round, to the day mum died we have nothing but praise for the Manager and ALL her staff. Despite the fact that mum refused to eat or drink and her steady deterioration, everyone in Kenroyal went out of their way to make her last months as comfortable as they could and treated her with the respect and dignity owing to an old lady of 91 who felt that life was no longer tolerable. Throughout her time there the personnel could not have been more polite, obliging and helpful to us and tried to make our regular visits as pleasant as they could. Well done Kenroyal

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kenroyal provided wonderful care for my sister for the last few weeks of her life. The staff are friendly, welcoming and were well-liked by my sister. She made no complaint and always responded positively when asked about the quality of her care.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

My review is based on the care that my mother received between Jan 14 - Dec 14 at the Kenroyal Nursing Home. From the day that my mother became a resident at the home to the day she passed away the manager and her staff treated my mother with great dignity during a very difficult time for her as her dementia progressively got worse. The Manager and her staff were always available if we had any request regarding the care they provided for my mother, the staff were always polite and helpful. The reason we chose this home when there were plenty of options available in the Northampton and Wellingborough area was because the home was clean with staff always in attending the needs of the residents, they also catered for Asian residents and were appreciative to any special requirements we made with regards to diet. My mother was one of nine siblings so she was constantly being visited by them and extended family members, all of her visitors were also impressed with the facilities and the level of service provided by the care home.
If you are looking for a care home where you can be sure that your loved ones will be looked after with dignity and cared for as individuals I would recommend you visit Kenroyal Nursing Home and talk to the manager.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been in Kenroyal Nursing Home since 23/05/2012 from Hospital. He has been very well looked after even though he can be very demanding at times. Staff are friendly, polite, professional and always ready to help. I could not wish for a better place than this. I am very much happy and satisfied with the service my husband is getting. The Manager is very much professional and always approachable. The home is being refurbished completely and extended 35 more bedrooms. There is an excellent garden for all residents and families. All staff are doing their job with great smile.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are very helpful and caring. My nan is being looked after well, and its the best I've seen my nan look and feel in a long time. It's nice to know that someone is always on hand to look after her and making sure she is safe

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad Fred spent just a short time at Kenroyal before he passed away but we as a family are so glad his last days were there.

The staff were fantastic as was the manager, my dad was really well cared for, he was treated with the utmost dignity in his last week's after so many years of suffering with Alzheimer's.

Thanks to all the hard working staff I would highly recommend Kenroyal.

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Despite an unexpected admission, late at night, during electrical work being carried out at the home, my very distressed father was warmly welcomed. It very quickly became apparent to the staff that the initial assessment of my father's condition whilst in hospital was no longer correct and that he was a very sick man being hastily discharged. Unperturbed he was found a more suitable room than that which had originally been chosen, which was nearer to the nurses station. From then onwards until his death 5 weeks later, he was under constant supervision of all the staff. Without exception all the staff were always courteous, friendly, respectful and caring. Very obviously happy in their work whatever it threw at them (much of which was not pleasant). The manager, was always available and happy to discuss my father's needs and well-being, and quickly implemented any additional requests. She very kindly found a suitable wheelchair for my father, who had suffered a stroke and had vascular dementia, to enable him to move around the home. Gp's were quickly contacted as soon as there was any concern about my father's immediate health. My overall impression of the whole home was one of warmth and compassion throughout. This care was extended to our whole family throughout my father's stay and indeed has continued since his death. Thanks and respect to all staff members. A final word - no items of clothing were lost or spoilt during dad's stay. Well done

How likely would you be to recommend Kenroyal Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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