Kenroyal Nursing & Residential Care Home

19 Oxford Street, Wellingborough NN8 4JD
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9.9 127 Reviews
  • Kenroyal Nursing & Residential Care Home, Wellingborough
Kenroyal Nursing in Wellingborough, Northamptonshire has been set up to ensure a versatile lifestyle for elderly and vulnerable residents with care needs.

Every step is taken to achieve a comfortable environment and pleasant social atmosphere. It is purpose-built to create exceptional environments in which expert care can be delivered by hand-selected and fully trained staff.

Food and activities are as important as the care. The home looks to make positive contributions to community life, working closely with local health services and the families of residents, while ensuring that each client has their own personal freedoms and lifestyle respected throughout the care package being practised by professionals.

This is nothing but a home away from home. Qualified nurses and carers are trained and up-to-date with health and safety concerns and modern care regulation, taking nutrition and dietary needs seriously and striving for efficiency in which loved ones can feel confident.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1200
  • Self-Funded Residential Dementia Care: £1100 – £1200
  • Self-Funded Nursing Care: £1400 – £1600
  • Self-Funded Nursing Dementia Care: £1400 – £1600
  • RESPITE Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1300
  • RESPITE Self-Funded Nursing Care: £1500 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1700

These prices are only a guideline, please contact Kenroyal Nursing & Residential Care Home to find out the exact price for your requirements.

These prices are only a guideline, please contact Kenroyal Nursing & Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Saila Das (Matron / Manager)

Local Authority / Social Services

Admission Criteria

  • Self Funding, Local Authority, NHS Referrals accepted
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1900
  • Last Refurbishment: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Kenroyal Nursing Home does not operate specific visiting hours. Visitors are welcome at all times although, the home ask that visitors are respectful of residents time to rest in the evenings.

Parking

  • On-site parking is available

Kenroyal Nursing & Residential Care Home Reviews (127)

9.9

Kenroyal Nursing & Residential Care Home has a Review Score of 9.9 (9.868) out of 10, based on 22 reviews in the last 2 years.
Over all time Kenroyal Nursing & Residential Care Home has 127 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Kenroyal Nursing & Residential Care Home
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Total of 127, showing 41-60
Review from Judy P (Daughter-in-law of Resident) published on 12 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 94 year old mother-in-law became a resident at Kenroyal after a couple of weeks in hospital with a broken ankle. She was bed-bound and confused. Her dementia meant she hadn't understood how the virus had changed life over the last 12 months and she couldn't retain the information. I'm sure she felt
abandoned and miserable.
When it was obvious her condition was deteriorating rapidly I was able to visit and thus able to see what a marvellous place Kenroyal is.
The home manager is a wonderful lady; kind, thoughtful, always kept her promises and is very obviously completely respected by all the staff.
On my visits, I was greeted warmly by all members of staff. Everyone was friendly and welcoming. The home is incredibly clean and well decorated and Covid precautions are fully observed. My mother-in-law was treated with gentle care and respect but died after only 4 weeks in the home. I am confident she was comfortable and cared for.
I wouldn't hesitate to recommend Kenroyal.
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Review from Heather R (Daughter of Resident) published on 1 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my parents were residents until my mother sadly passed away. The place is spotlessly clean and the staff are wonderful. They treat everyone with respect and dignity. I couldn't ask for a better place for my parents.
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Review from S R (Son of Resident) published on 23 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was only in for a short while, but we have nothing but praise for the way she was treated in this time.
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Review from Elizabeth C (Daughter of Resident) published on 17 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to Kenroyal after a bewildering stay in hospital and rehabilitation units. She settled straight away - said that the food was lovely and that it was a lovely place. We could see that mum was cared for with dignity. The manager made time to keep us informed on Mum's health and well-being. As
mum deteriorated and we were allowed to visit (COVID aware) we saw how spotlessly clean and fresh looking the care home is. The nurses and carers all treated mum as they would one of their own. I would not hesitate to recommend Kenroyal. Excellent palliative care.
Reply from Saila Das, Manager at Kenroyal Nursing & Residential Care Home

Thanks a lot. We are grateful.

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Review from N R (Daughter of Resident) published on 11 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was moved here from the hospital and received nothing but excellent care from the day she arrived. Although she deteriorated quickly, I am confident that her last few weeks were comfortable as they could be, due to the care of the manager and her team. Whenever we contacted the home, we were
always treated with kindness and compassion, which was much appreciated, especially at such a strange and difficult time. Thank you, all.
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Review from Joy B (Daughter-in-law of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Excellent home, the manager is always available and polite. She is totally dedicated to ensuring the residents are looked after and treated with dignity and respect.
My father-in-law has been there several years and has been looked after well, there has never been any cause for concern he is very
happy there.
Thanks to the manager and the Kenroyal staff.
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Review from Judy (Daughter of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was admitted to Kenroyal from his local hospital during the Covid-19 pandemic. The care my father received from the staff at the home was outstanding. They showed empathy and compassion to my father and his family at a very difficult time in our lives. Although all care homes were not permitting
visitors, they kindly allowed our family to see my father from a distance whilst we stood in the car park. Sadly my father's health deteriorated due to residual effects of his illness. Instead of taking him back to hospital we decided that he would receive the best care for his condition at Kenroyal. The staff kept our family informed when we phoned to see how he was progressing. We were blessed to have spent some quality time with my father prior to him passing peacefully in his sleep.
I would highly recommend this care home due to its high standard of care and compassion.
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Review from Megan A (Daughter of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very happy at Kenroyal and is treated with respect. I cannot go to Wellingborough very often but when I do I am always made welcome by the manager and all the staff. It has been good to know that during this lockdown, Mum has been well looked after which eases any worries I might have. It is
so nice to visit a clean and welcoming home. Thank you to the manager and all the staff that have done a remarkable job during this difficult time.
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Review from Frances J (Daughter of Resident) published on 18 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Kenroyal provided superb care to my father, who had dementia. He was always treated with great dignity by all the staff, who worked extremely hard to make each person's time with them as comfortable and enjoyable as possible. The home was very well managed by the manager, who worked harder than
anyone else, yet always had time to discuss each resident. Even under the pressure of Covid-19, her support and patience did not waver.
The facilities provided were of a very high standard, kept scrupulously clean. The food and drink were both excellent. Activities were provided by the charming, helpful and extremely positive activities lady. My father always felt safe and secure there.


Overall, superb value for money. Well done and thank you, Kenroyal!

Reply from Saila Das, Manager at Kenroyal Nursing & Residential Care Home

Thank you very much for your appreciation and kind words.

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Review from R C (Husband of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife's treatment and care were of the utmost importance to the staff and management. She was given first-class respect as were we, the visitors. If only all nursing homes were run on the same principles nobody would be apprehensive about being a resident. I shall always be grateful to Kenroyal.
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Review from J R (Daughter of Resident) published on 7 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with Mum's care. I am not at all worried. I am very pleased the way Mum responds to carers and interacts with activities. The food is really tasty and Mum enjoys all of her meals. We visit daily and we are always made welcome as if it is our home as well as Mums. The manager is very
hands-on and very approachable. All staff are always friendly and smiling.
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Review from Barbara D (Daughter of Resident) published on 2 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my mother and father were in the Kenroyal Nursing Home, I have nothing but praise for them, nothing was ever a problem and if you needed help they were there for you.
I would recommend this home every time.
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Review from Elizabeth G (Sister of Resident) published on 4 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment you enter this beautiful building, there is an incredible smile and greeting, whether it's one of the guys or girls who opens the door. The next thing is the colour and warmth that continues throughout the building. Our loved ones have the best environment and care.
I also feel when
visiting Kenroyal that care is extended to us, we are always asked how we are coping. That's a good feeling, so when I leave my sister to go home, I am leaving my sister in safe hands. This is an amazing care home, with an amazing staff.
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Review from L M (Niece of Resident) published on 23 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit, the staff are always friendly and the home is always clean. All the residents seem happy, I know my auntie loved it here. Also, whenever she was ill, the staff are on it immediately and we are notified. It's a brilliant place and also the gardens are beautiful.
The manager is present
whenever you need her. Nothing is too much for her.
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Review from E C (Granddaughter of Resident) published on 3 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandfather is new to Kenroyal. The care he received is far superior to that of previous placements.
His attitude and demeanour are notably improved since moving here. The staff are always attentive and kind, nothing is too much trouble for residents and visitors alike. Cooperation between management
and family is excellent, ensuring that both my grandfather and the family are confident in the placement.
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Review from S S (Daughter of Resident) published on 3 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and staff are all warm, friendly, efficient and helpful. This is my father's 5th care home and the only one he has wanted to remain in. He says he feels comfortable, safe and well cared for. He is always well presented with cut nails and tidy hair. 10/10 is his score for the meals.
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Review from B T (Daughter of Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was in Kenroyal Nursing home for two years and four months and they made her final years happy, bust and fun. The entertainment is daily i.e, bingo, bowling, art and crafts. It's a joy to see pictures of Mum busy and having fun. Great leadership skills from manager and nurses. We love the
fact that you see the same staff daily, very low turnover of staff which help both you and the residents in continuity. Total professionalism on Mum's passing and all staff couldn't do enough for us. Thank you.
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Review from Sandra H (Daughter of Resident) published on 25 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's time in Kenroyal was the best that she could have had. She went in from hospital and from the very first day it was the very best. She was cared for with the utmost respect, always looked happy and enjoyed all of the time with residents and staff. She could not have had a better place to
spend her last months of her life. We will always be grateful for the care she received from all members of staff.
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Review from Anthony B (Son of Resident) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother went to Kenroyal from hospital. She was unable to care for herself or walk. The staff cared for her until her death. We are thankful that she was transferred to the right place and lived safely in her last years.
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Review from Susan M (Daughter of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad was here for seven months before he died in hospital. He was well cared for and treated with dignity and respect. The staff are all amazing and the nurses were quick to notice when my Dad became ill. All the staff were so kind to us and the manager always kept us informed. She has an open door
that you can go to at any time. A brilliant home for my Dad's last months of care.
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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Kenroyal Nursing & Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.868 for Kenroyal Nursing & Residential Care Home is calculated as follows: ( (224 Excellents x 5) + (34 Goods x 4) ) ÷ 258 Ratings = 4.868
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kenroyal Nursing & Residential Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jun 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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