Kenroyal Nursing & Residential Care Home

19 Oxford Street, Wellingborough NN8 4JD
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9.9 127 Reviews
  • Kenroyal Nursing & Residential Care Home, Wellingborough
Kenroyal Nursing in Wellingborough, Northamptonshire has been set up to ensure a versatile lifestyle for elderly and vulnerable residents with care needs.

Every step is taken to achieve a comfortable environment and pleasant social atmosphere. It is purpose-built to create exceptional environments in which expert care can be delivered by hand-selected and fully trained staff.

Food and activities are as important as the care. The home looks to make positive contributions to community life, working closely with local health services and the families of residents, while ensuring that each client has their own personal freedoms and lifestyle respected throughout the care package being practised by professionals.

This is nothing but a home away from home. Qualified nurses and carers are trained and up-to-date with health and safety concerns and modern care regulation, taking nutrition and dietary needs seriously and striving for efficiency in which loved ones can feel confident.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1200
  • Self-Funded Residential Dementia Care: £1100 – £1200
  • Self-Funded Nursing Care: £1400 – £1600
  • Self-Funded Nursing Dementia Care: £1400 – £1600
  • RESPITE Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1300
  • RESPITE Self-Funded Nursing Care: £1500 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1700

These prices are only a guideline, please contact Kenroyal Nursing & Residential Care Home to find out the exact price for your requirements.

These prices are only a guideline, please contact Kenroyal Nursing & Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Saila Das (Matron / Manager)

Local Authority / Social Services

Admission Criteria

  • Self Funding, Local Authority, NHS Referrals accepted
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1900
  • Last Refurbishment: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Kenroyal Nursing Home does not operate specific visiting hours. Visitors are welcome at all times although, the home ask that visitors are respectful of residents time to rest in the evenings.

Parking

  • On-site parking is available

Kenroyal Nursing & Residential Care Home Reviews (127)

9.9

Kenroyal Nursing & Residential Care Home has a Review Score of 9.9 (9.868) out of 10, based on 22 reviews in the last 2 years.
Over all time Kenroyal Nursing & Residential Care Home has 127 reviews.

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Date Published
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Reviewer Connection to Kenroyal Nursing & Residential Care Home
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Total of 127, showing 21-40
Review from Stacey S (Granddaughter of Resident) published on 31 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is always clean and well-staffed with staff who are all friendly and welcoming. The food is of a brilliant standard! My gran is always fed the whole of her meal and isn’t rushed. My gran always has clean, fresh clothes on and her hair is always brushed and is clearly showered / bathed most
days. Prior to coming to this home, she was in another home within Northamptonshire - Kenroyal took her as an emergency admission and probably saved her life! Thanks guys! Also, I’d like to add that the owner puts on amazing family and carer events with food etc., which is fantastic, thanks Matron!
Reply from Saila Das, Manager at Kenroyal Nursing & Residential Care Home

Thank you very much for your time and the review, I will share with the team.

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Review from Michelle B (Daughter of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent nearly five comfortable years within Kenroyal Nursing & Residential Care Home. Her care was faultless from the day she arrived to the day of her passing. All the staff showed kindness, and empathy and were always there if you needed them. Mum was always treated with care and dignity.
There was a lovely atmosphere that seemed to permeate through the staff. The care here is second to none.
Reply from Saila Das, Manager at Kenroyal Nursing & Residential Care Home

Thank you very much for your review and your time, I will share it with the team.

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Review from Sharon B (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day my mum went into Kenyroal Matron and her team welcomed, not only my mum but her whole family into their 'family'.
Cannot praise enough the care and kindness that was shown to my mum right until she passed peacefully in the home. Would highly recommend.
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Review from D W (Friend of Resident) published on 6 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home very friendly and clean and the staff approachable.
The residents look well cared for. I visited my friend on her Birthday and the staff had put 'Happy Birthday; banners and balloons around her. We all sang to her and even had a cake supplied by the home. A lovely touch.
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Review from W M (Daughter of Resident) published on 12 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is clean and pleasantly decorated. Entertainment is regularly supplied along with workshops for residents wishing to get involved. Staff are helpful and professional and very caring and supportive to residents and visitors. Overall it is a very well run home.
Reply from Saila Das, Manager at Kenroyal Nursing & Residential Care Home

Thank you very much for your kid words. We will continue our service in future.

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Review from Caroline C (Daughter of Resident) published on 12 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had to move into Kenroyal Nursing Home after a stay in hospital meant that her old care home could no longer meet her needs.
We were so lucky to find that Kenroyal had a room that she could move into and she spent her last months being cared for there.
It is a well-managed home with lovely friendly
staff, that Mum was happy to share a joke with. She was always well turned out and they even put the lipstick on her that I’d left - we no longer had to book appointments, so it wasn’t just because I was visiting.
I was lucky enough to share a jubilee party at the home and was able to help Mum with her lunch. It was a lovely roast chicken meal.
If you ever needed help with anything, there was always plenty of staff around and they treated Mum with great care and respect. It was also wonderful that the nursing staff were apparent and approachable.
Reply from Saila Das, Manager at Kenroyal Nursing & Residential Care Home

Thank you very much for your kind words and for everything.

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Review from Pat D (Friend of Resident) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kenroyal never disappoints! You step in the door and are greeted by people who know you and who you are visiting. The foyer is bright and the table is decorated for Easter, taking into account all beliefs/religions. My friend has lived here for 5 years and she is well looked after, physically, psychologically,
and emotionally. Nothing is too much trouble.
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Review from Michele G (Daughter-in-law of Resident) published on 3 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law spent his last few months in the care of Kenroyal and I cannot express enough the gratitude we feel as a family for the care he received. The care home was warm and caring, scrupulously clean, and the staff really couldn’t do enough for us. We could rest easy knowing he was being cared
for as if he was family. Thank you all for everything you have done for him, and for us.
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Review from Helen T (Daughter of Resident) published on 25 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was extremely happy and settled at the Kenroyal Nursing home. Every visit I made, she said to me, "they look after me very well here" or "they are very good here"!
Reply from Saila Das, Manager at Kenroyal Nursing & Residential Care Home

Thank you very much for your appreciation; I will share it with my staff.

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Review from Julia R (Niece of Resident) published on 28 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was very well cared for at Kenroyal. She came out of hospital very frail and in very poor health and they nursed her well and kept her dignity in her last few months of life. They let me visit whenever I wanted to and were always friendly.
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Review from H G (Daughter of Resident) published on 4 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very caring and supportive home who totally understand my mother's dementia needs. She has been very happy in the 15 months she has been there, all staff are very friendly and approachable and appear to have been very mindful of Covid guidelines during my weekly visits.
Reply from Saila Das, Manager at Kenroyal Nursing & Residential Care Home

Thank you very much for your kind words. Kenroyal Nursing Home will continue the service. But always welcome the possibilities where we could improve.

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Review from Ann W (Sister of Resident) published on 14 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was clean and well cared for, The staff were always friendly and helpful.
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Review from Jane P (Niece of Resident) published on 14 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was a resident due to her dementia. She has been in other nursing homes prior to this and there was no comparison to the care she received at Kenroyal.
The care there was exemplary, all the staff showed the care and compassion she deserved. I cannot thank them enough for all they did for her.
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Review from Richard A (Son of Resident) published on 29 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring towards my mother and extremely well looked after.
All the staff were very friendly and helpful.
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Review from Patrick C (Son of Resident) published on 9 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kenroyal Nursing Home cared so well over the years for our father. The team and management are extremely professional and caring. The manager went above and beyond with her communication with the family and the care of our father.
A professional, caring and knowledgeable team!
Reply from Saila Das, Manager at Kenroyal Nursing & Residential Care Home

Thank you very much for understanding us.


We are pleased to continue our service in future as well.

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Review from Kim (Sister of Resident) published on 18 October 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home is dated but ideal for its purpose. It is very clean. Well decorated and smells clean.
The matron and staff were so pleasant, caring, and accommodating. They fulfilled all our wishes and cared for mum so well.
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Review from Mary P (Daughter of Resident) published on 9 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in this care home for over five years and I cannot fault the service at all.
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Review from Sharon R (Daughter-in-law of Resident) published on 23 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kenroyal is a caring safe environment for my father in law. The carers are kind, helpful and attentive. I feel that Kenroyal wraps my father-in-law in a blanket of security. Thank you for everything.
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Review from Christine P (Daughter of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Kenroyal for nearly two years. From day one, the attention to her care has been fantastic, so caring towards her and our family. Nothing is too much trouble. The manager and her team have dealt with extreme circumstances during Covid-19 and have kept my mum safe.
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Review from M J (Daughter of Resident) published on 4 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care and kindness have given to my mother in her final months. Great understanding of her condition and subsequent problems. Tact was shown during her final days and carrying out her wishes. Can't thank everyone enough.
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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Kenroyal Nursing & Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.868 for Kenroyal Nursing & Residential Care Home is calculated as follows: ( (224 Excellents x 5) + (34 Goods x 4) ) ÷ 258 Ratings = 4.868
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kenroyal Nursing & Residential Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jun 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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