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Ridgeway, Chestfield, Whitstable, CT5 3JT
View full details of Chestfield HouseLatest Reviews for Chestfield House
16 January 2026
The staff and manager were extremely kind and supportive to my aunt. I would have no hesitation in recommending the home.
13 January 2026
I cannot fault the staff and management at Chestfield House. From the moment we arrived, it was such a warm and welcoming environment. My aunt was treated with the utmost dignity and respect, and every aspect of her care was thoughtfully provided. The team went above and beyond to ensure her comfort
and wellbeing, and that gave us complete peace of mind. I would highly recommend Chestfield House to anyone looking for compassionate, professional care in a truly caring setting.
07 January 2026
It's down to the manager and wonderful staff team at Chestfield House that my dad was able to live his final years in a caring home environment, where all residents are treated with the utmost care and genuinely valued as individuals. My dad really appreciated their kindness and humour, and I felt
supported, knowing he was safe, happy and well looked after.
24 November 2025
Manju and her team of nurses, carers are always friendly, kind, helpful and supportive. They understand each resident is an individual and has their own personal characteristics and needs.
Communications are responded efficiently and professionally. Visitors are always welcome, and the team are
always flexible to visitors needs.
19 November 2025
Choosing a nursing home for your loved one is an incredibly daunting situation to be in. My family viewed a number of homes when deciding where best to place our Grandmother who needed palliative care. When we viewed Chestfield House we all agreed almost immediately that it was the best place to
care for Grandma. It is the staff that make this place stand out. The manager, nurses and all of the staff were so warm, kind, professional and knowledgable. Importantly, they were always available to speak to in person or on the phone. They really listened to us and responded to Grandma's complex needs, treating her with such care. When she reached the end of her life, staff were so compassionate to us as a family and to Grandma.
The nursing home itself feels like a home. There are lots activities to participate in, both as residents and family/friends. Food was always of good quality.
These are staff who genuinely care and I actually miss seeing them every day.
14 November 2025
The care provided by Chestfield House nursing home, both to my mum in her final few months and to us as a family, has been excellent. The staff are very caring and committed. This positive staff culture undoubtedly comes from the top, Manju the Manager. We saw this in practice with how she is
creates a respectful and even fun atmosphere for staff (e.g. Curry Lunch event - staff brought in food, dressed, danced for residents etc) - but always with a steely eye on patient/resident care. You can tell that she, and the whole staff, take pride in their jobs. I also discovered that several staff have been there for many years which, in his sector, is unusual and a very good sign.
The building isn't the most modern or purpose built, although rooms are light and relatively large. But the staff care is what really matters. We'd visited others locally when choosing a home, and this one stood out with its friendly and positive atmosphere. Highly recommended.
05 November 2025
I cannot fault the home or the services provided by the amazing staff. The team were so caring and kind to my mother during her stay at Chestfilef House. The team are very welcoming and the facilities, activities and food were just all brilliant.
04 November 2025
Mum was only at Chestfield House for a few months but in that time she received the care, compassion and dignity we hoped for. All the staff, from the managers down, treated our whole family with genuine kindness and respect at what was a very difficult time. We can never thank them enough and would
not hesitate to recommend Chestfield House.
06 October 2025
My mum went into Chestfield House in March 2025 for palliative care. The staff are all amazing and made myself and family so welcome. We couldn't have asked for better care for our mum, when mum passed away there in August 2025 the staff were so supportive and caring. Thank you all so, so much.
23 July 2025
The staff have been great at looking after my mum. They were considerate and kind at all times. I was always welcomed at the home when I went to visit.
15 April 2025
Lovely warm friendly staff - nice location and property. My mother received excellent care. We valued the fact that we could visit her at any time, and being local, this meant that we could call regularly. Mum was always well-presented, which meant a lot to us.
21 March 2025
My father was admitted to Chestfield House many months ago for end-of-life care after the hospital stopped all his medication and discharged him. From the time he arrived he has received great care and gradually gained weight and improved health, though still frail. The Manager and staff are so
attentive and empathetic. My wife and I feel they are all friends now after many visits. The staff are all welcoming and cheer my father up with cheeky banter which he can dish out himself too. Dad is kept warm and comfortable and he raves about the food, even saying the roast potatoes are the best he's ever had! The meals are so much better than hospital food which is great to know. We cannot thank the manager, the Nurses and all the other staff enough for how they are looking after Dad and his needs. Regarding my individual gradings, the only fours are because his room is a little small and for some reason always at least 25 degrees or more, but no big problem.
Cannot fault anything else.
19 March 2025
We found from the first visit Chestfield House was very homely the atmosphere was calm and quiet.
04 March 2025
My friend was admitted to Chestfield House in December 2024. From day one he was treated with great care and compassion, all the staff I came into contact with were friendly and helpful, nothing was too difficult. The nursing staff were always available and approachable.
My friend's room was clean
and well maintained.
04 March 2025
My 93yr old Mother was a resident from May 2024 until February 2025 and over that period the manager and all her team at Chestfield House have been simply marvelous with their kind, attentive and sympathetic care they provide.
There are no visiting times, just turn up when ever you want (if late
at night let them know), with this in mind, mum was always dressed, washed and in clean bedding right up to the end. Through Mum's health ups and downs, the staffs and doctors communication has from day one been excellent, we never felt out of the loop.
Thank you for everything.
21 February 2025
I would like to thank all of the staff for their kindness, dedication and professionalism while caring for my late father. His stay was short but at that time he was clean and tidy with fresh clothes every day, and his room was always clean. I would also like to thank them for their friendliness and
patience with us both. I was able to visit any time during the day which was a huge bonus. It is extremely well run and the staff and management should be very proud of themselves.
18 February 2025
Brilliant staff and care from start to finish, always willing to go the extra mile.
I would like to say, if I was I the same situation again I would recommend Chestfield House in a heartbeat.
My brother's final weeks was made more comfortable by the professional help he received here.
Many
thanks to all involved in his final days.
30 January 2025
Caring, understanding and friendly staff. My dad was looked after with respect and kindness. The management team and nursing staff were excellent. It was a difficult time and the staff were always available.
13 January 2025
My father is a resident at Chestfield house since February 2019, even though his quality of life has diminished through old age and his medical condition over the years, the care he receives at the home is excellent. He is always clean and tidy, the clothes are laundered and returned promptly. His
dietary needs are meet and reviewed regularly. All the facilities and residents rooms are clean and tidy, they may be a little dated in decor, but very homely rather then being like a hotel room that you would visit whilst taking a holiday, you are allowed to bring your own personal belongings to help make it more personal to each individual resident. The staff are very caring, accommodating and friendly, nothing is too much trouble, there are regular activities for the residents to join in if they wish to, majority of the staff have been their since my father arrived, so that alone speaks volumes. The home is very family orientated you can visit or ring anytime.
27 November 2024
Mum was in Chestfield House for a month before she sadly passed away. Her room was clean, comfortable and we were allowed to bring anything we wanted in to personalise it. The manager, and her staff were caring, respectful and kind to mum and all her family members, who were made to feel welcome any
time. Mum's personal care was excellent and every day her clothes were changed, laundered and returned.
Overall I was very happy with the care mum received and would recommend Chestfield House to anyone looking for a nursing home. At a difficult time, the manager and the staff made sure mum was as comfortable as possible and I am very grateful for that.
Latest Reviews for Chestfield House
16 January 2026
The staff and manager were extremely kind and supportive to my aunt. I would have no hesitation in recommending the home.
13 January 2026
I cannot fault the staff and management at Chestfield House. From the moment we arrived, it was such a warm and welcoming environment. My aunt was treated with the utmost dignity and respect, and every aspect of her care was thoughtfully provided. The team went above and beyond to ensure her comfort
and wellbeing, and that gave us complete peace of mind. I would highly recommend Chestfield House to anyone looking for compassionate, professional care in a truly caring setting.
07 January 2026
It's down to the manager and wonderful staff team at Chestfield House that my dad was able to live his final years in a caring home environment, where all residents are treated with the utmost care and genuinely valued as individuals. My dad really appreciated their kindness and humour, and I felt
supported, knowing he was safe, happy and well looked after.
24 November 2025
Manju and her team of nurses, carers are always friendly, kind, helpful and supportive. They understand each resident is an individual and has their own personal characteristics and needs.
Communications are responded efficiently and professionally. Visitors are always welcome, and the team are
always flexible to visitors needs.
19 November 2025
Choosing a nursing home for your loved one is an incredibly daunting situation to be in. My family viewed a number of homes when deciding where best to place our Grandmother who needed palliative care. When we viewed Chestfield House we all agreed almost immediately that it was the best place to
care for Grandma. It is the staff that make this place stand out. The manager, nurses and all of the staff were so warm, kind, professional and knowledgable. Importantly, they were always available to speak to in person or on the phone. They really listened to us and responded to Grandma's complex needs, treating her with such care. When she reached the end of her life, staff were so compassionate to us as a family and to Grandma.
The nursing home itself feels like a home. There are lots activities to participate in, both as residents and family/friends. Food was always of good quality.
These are staff who genuinely care and I actually miss seeing them every day.
14 November 2025
The care provided by Chestfield House nursing home, both to my mum in her final few months and to us as a family, has been excellent. The staff are very caring and committed. This positive staff culture undoubtedly comes from the top, Manju the Manager. We saw this in practice with how she is
creates a respectful and even fun atmosphere for staff (e.g. Curry Lunch event - staff brought in food, dressed, danced for residents etc) - but always with a steely eye on patient/resident care. You can tell that she, and the whole staff, take pride in their jobs. I also discovered that several staff have been there for many years which, in his sector, is unusual and a very good sign.
The building isn't the most modern or purpose built, although rooms are light and relatively large. But the staff care is what really matters. We'd visited others locally when choosing a home, and this one stood out with its friendly and positive atmosphere. Highly recommended.
05 November 2025
I cannot fault the home or the services provided by the amazing staff. The team were so caring and kind to my mother during her stay at Chestfilef House. The team are very welcoming and the facilities, activities and food were just all brilliant.
04 November 2025
Mum was only at Chestfield House for a few months but in that time she received the care, compassion and dignity we hoped for. All the staff, from the managers down, treated our whole family with genuine kindness and respect at what was a very difficult time. We can never thank them enough and would
not hesitate to recommend Chestfield House.
06 October 2025
My mum went into Chestfield House in March 2025 for palliative care. The staff are all amazing and made myself and family so welcome. We couldn't have asked for better care for our mum, when mum passed away there in August 2025 the staff were so supportive and caring. Thank you all so, so much.
23 July 2025
The staff have been great at looking after my mum. They were considerate and kind at all times. I was always welcomed at the home when I went to visit.
15 April 2025
Lovely warm friendly staff - nice location and property. My mother received excellent care. We valued the fact that we could visit her at any time, and being local, this meant that we could call regularly. Mum was always well-presented, which meant a lot to us.
21 March 2025
My father was admitted to Chestfield House many months ago for end-of-life care after the hospital stopped all his medication and discharged him. From the time he arrived he has received great care and gradually gained weight and improved health, though still frail. The Manager and staff are so
attentive and empathetic. My wife and I feel they are all friends now after many visits. The staff are all welcoming and cheer my father up with cheeky banter which he can dish out himself too. Dad is kept warm and comfortable and he raves about the food, even saying the roast potatoes are the best he's ever had! The meals are so much better than hospital food which is great to know. We cannot thank the manager, the Nurses and all the other staff enough for how they are looking after Dad and his needs. Regarding my individual gradings, the only fours are because his room is a little small and for some reason always at least 25 degrees or more, but no big problem.
Cannot fault anything else.
19 March 2025
We found from the first visit Chestfield House was very homely the atmosphere was calm and quiet.
04 March 2025
My friend was admitted to Chestfield House in December 2024. From day one he was treated with great care and compassion, all the staff I came into contact with were friendly and helpful, nothing was too difficult. The nursing staff were always available and approachable.
My friend's room was clean
and well maintained.
04 March 2025
My 93yr old Mother was a resident from May 2024 until February 2025 and over that period the manager and all her team at Chestfield House have been simply marvelous with their kind, attentive and sympathetic care they provide.
There are no visiting times, just turn up when ever you want (if late
at night let them know), with this in mind, mum was always dressed, washed and in clean bedding right up to the end. Through Mum's health ups and downs, the staffs and doctors communication has from day one been excellent, we never felt out of the loop.
Thank you for everything.
21 February 2025
I would like to thank all of the staff for their kindness, dedication and professionalism while caring for my late father. His stay was short but at that time he was clean and tidy with fresh clothes every day, and his room was always clean. I would also like to thank them for their friendliness and
patience with us both. I was able to visit any time during the day which was a huge bonus. It is extremely well run and the staff and management should be very proud of themselves.
18 February 2025
Brilliant staff and care from start to finish, always willing to go the extra mile.
I would like to say, if I was I the same situation again I would recommend Chestfield House in a heartbeat.
My brother's final weeks was made more comfortable by the professional help he received here.
Many
thanks to all involved in his final days.
30 January 2025
Caring, understanding and friendly staff. My dad was looked after with respect and kindness. The management team and nursing staff were excellent. It was a difficult time and the staff were always available.
13 January 2025
My father is a resident at Chestfield house since February 2019, even though his quality of life has diminished through old age and his medical condition over the years, the care he receives at the home is excellent. He is always clean and tidy, the clothes are laundered and returned promptly. His
dietary needs are meet and reviewed regularly. All the facilities and residents rooms are clean and tidy, they may be a little dated in decor, but very homely rather then being like a hotel room that you would visit whilst taking a holiday, you are allowed to bring your own personal belongings to help make it more personal to each individual resident. The staff are very caring, accommodating and friendly, nothing is too much trouble, there are regular activities for the residents to join in if they wish to, majority of the staff have been their since my father arrived, so that alone speaks volumes. The home is very family orientated you can visit or ring anytime.
27 November 2024
Mum was in Chestfield House for a month before she sadly passed away. Her room was clean, comfortable and we were allowed to bring anything we wanted in to personalise it. The manager, and her staff were caring, respectful and kind to mum and all her family members, who were made to feel welcome any
time. Mum's personal care was excellent and every day her clothes were changed, laundered and returned.
Overall I was very happy with the care mum received and would recommend Chestfield House to anyone looking for a nursing home. At a difficult time, the manager and the staff made sure mum was as comfortable as possible and I am very grateful for that.