Submit a Review for Chestfield House
Ridgeway, Chestfield, Whitstable, CT5 3JT
View full details of Chestfield HouseLatest Reviews for Chestfield House
03 March 2026
Mum went into Chestfield House for 2 weeks respite, As we were trying to care for her at home. This relief was noticeable very quickly. Mum loved the room & the bed. The staff & nurses were friendly & very kind to Mum. I was able to be a daughter & not a carer. The same for my Dad. Her last few days
were tough & heartbreaking but made all the more less stressful by the love & attention she received from everyone. They are a wonderful team and should all get a payrise! Thank you so much.
02 March 2026
Thank you to Manju and the team of Chestfield House, for your kindness and compassion to not only to Ian, during his last few days but to ourselves, the family.
We feel very grateful he was able to come to you, to be cared for. Your home is clean, fresh and most of all homely. Every member of
staff, were friendly and smiling every day.You made a very difficult time, a little bit easier.
02 March 2026
My husband was treated with dignity, respect and care by all the staff during his stay, as were our family.
I was treated particularly well, being fed and watered while visiting my dying husband. The food was nice with plenty of variety.
The home is spotlessly clean and I could not fault it.
There are plenty of activities too for those who wanted it.
02 March 2026
I cannot fault the care of the staff at chestfield house, expert attentiveness and compassion, food was obviously cooked fresh and looked delicious, very friendly approachable staff who cannot do enough for you! Dad had a very comfortable last few days of his life and his care was brilliant.
24 February 2026
My dear friend is a resident and is so well looked after and happy here.
The staff are always pleasant and helpful.
I care very much about my friend and as long as she is happy then so am i.
And a bobas that we are always asked if we would like a nice cup of tea
16 January 2026
The staff and manager were extremely kind and supportive to my aunt. I would have no hesitation in recommending the home.
13 January 2026
I cannot fault the staff and management at Chestfield House. From the moment we arrived, it was such a warm and welcoming environment. My aunt was treated with the utmost dignity and respect, and every aspect of her care was thoughtfully provided. The team went above and beyond to ensure her comfort
and wellbeing, and that gave us complete peace of mind. I would highly recommend Chestfield House to anyone looking for compassionate, professional care in a truly caring setting.
07 January 2026
It's down to the manager and wonderful staff team at Chestfield House that my dad was able to live his final years in a caring home environment, where all residents are treated with the utmost care and genuinely valued as individuals. My dad really appreciated their kindness and humour, and I felt
supported, knowing he was safe, happy and well looked after.
24 November 2025
Manju and her team of nurses, carers are always friendly, kind, helpful and supportive. They understand each resident is an individual and has their own personal characteristics and needs.
Communications are responded efficiently and professionally. Visitors are always welcome, and the team are
always flexible to visitors needs.
19 November 2025
Choosing a nursing home for your loved one is an incredibly daunting situation to be in. My family viewed a number of homes when deciding where best to place our Grandmother who needed palliative care. When we viewed Chestfield House we all agreed almost immediately that it was the best place to
care for Grandma. It is the staff that make this place stand out. The manager, nurses and all of the staff were so warm, kind, professional and knowledgable. Importantly, they were always available to speak to in person or on the phone. They really listened to us and responded to Grandma's complex needs, treating her with such care. When she reached the end of her life, staff were so compassionate to us as a family and to Grandma.
The nursing home itself feels like a home. There are lots activities to participate in, both as residents and family/friends. Food was always of good quality.
These are staff who genuinely care and I actually miss seeing them every day.
14 November 2025
The care provided by Chestfield House nursing home, both to my mum in her final few months and to us as a family, has been excellent. The staff are very caring and committed. This positive staff culture undoubtedly comes from the top, Manju the Manager. We saw this in practice with how she is
creates a respectful and even fun atmosphere for staff (e.g. Curry Lunch event - staff brought in food, dressed, danced for residents etc) - but always with a steely eye on patient/resident care. You can tell that she, and the whole staff, take pride in their jobs. I also discovered that several staff have been there for many years which, in his sector, is unusual and a very good sign.
The building isn't the most modern or purpose built, although rooms are light and relatively large. But the staff care is what really matters. We'd visited others locally when choosing a home, and this one stood out with its friendly and positive atmosphere. Highly recommended.
05 November 2025
I cannot fault the home or the services provided by the amazing staff. The team were so caring and kind to my mother during her stay at Chestfilef House. The team are very welcoming and the facilities, activities and food were just all brilliant.
04 November 2025
Mum was only at Chestfield House for a few months but in that time she received the care, compassion and dignity we hoped for. All the staff, from the managers down, treated our whole family with genuine kindness and respect at what was a very difficult time. We can never thank them enough and would
not hesitate to recommend Chestfield House.
06 October 2025
My mum went into Chestfield House in March 2025 for palliative care. The staff are all amazing and made myself and family so welcome. We couldn't have asked for better care for our mum, when mum passed away there in August 2025 the staff were so supportive and caring. Thank you all so, so much.
23 July 2025
The staff have been great at looking after my mum. They were considerate and kind at all times. I was always welcomed at the home when I went to visit.
15 April 2025
Lovely warm friendly staff - nice location and property. My mother received excellent care. We valued the fact that we could visit her at any time, and being local, this meant that we could call regularly. Mum was always well-presented, which meant a lot to us.
21 March 2025
My father was admitted to Chestfield House many months ago for end-of-life care after the hospital stopped all his medication and discharged him. From the time he arrived he has received great care and gradually gained weight and improved health, though still frail. The Manager and staff are so
attentive and empathetic. My wife and I feel they are all friends now after many visits. The staff are all welcoming and cheer my father up with cheeky banter which he can dish out himself too. Dad is kept warm and comfortable and he raves about the food, even saying the roast potatoes are the best he's ever had! The meals are so much better than hospital food which is great to know. We cannot thank the manager, the Nurses and all the other staff enough for how they are looking after Dad and his needs. Regarding my individual gradings, the only fours are because his room is a little small and for some reason always at least 25 degrees or more, but no big problem.
Cannot fault anything else.
19 March 2025
We found from the first visit Chestfield House was very homely the atmosphere was calm and quiet.
04 March 2025
My friend was admitted to Chestfield House in December 2024. From day one he was treated with great care and compassion, all the staff I came into contact with were friendly and helpful, nothing was too difficult. The nursing staff were always available and approachable.
My friend's room was clean
and well maintained.
04 March 2025
My 93yr old Mother was a resident from May 2024 until February 2025 and over that period the manager and all her team at Chestfield House have been simply marvelous with their kind, attentive and sympathetic care they provide.
There are no visiting times, just turn up when ever you want (if late
at night let them know), with this in mind, mum was always dressed, washed and in clean bedding right up to the end. Through Mum's health ups and downs, the staffs and doctors communication has from day one been excellent, we never felt out of the loop.
Thank you for everything.
Latest Reviews for Chestfield House
03 March 2026
Mum went into Chestfield House for 2 weeks respite, As we were trying to care for her at home. This relief was noticeable very quickly. Mum loved the room & the bed. The staff & nurses were friendly & very kind to Mum. I was able to be a daughter & not a carer. The same for my Dad. Her last few days
were tough & heartbreaking but made all the more less stressful by the love & attention she received from everyone. They are a wonderful team and should all get a payrise! Thank you so much.
02 March 2026
Thank you to Manju and the team of Chestfield House, for your kindness and compassion to not only to Ian, during his last few days but to ourselves, the family.
We feel very grateful he was able to come to you, to be cared for. Your home is clean, fresh and most of all homely. Every member of
staff, were friendly and smiling every day.You made a very difficult time, a little bit easier.
02 March 2026
My husband was treated with dignity, respect and care by all the staff during his stay, as were our family.
I was treated particularly well, being fed and watered while visiting my dying husband. The food was nice with plenty of variety.
The home is spotlessly clean and I could not fault it.
There are plenty of activities too for those who wanted it.
02 March 2026
I cannot fault the care of the staff at chestfield house, expert attentiveness and compassion, food was obviously cooked fresh and looked delicious, very friendly approachable staff who cannot do enough for you! Dad had a very comfortable last few days of his life and his care was brilliant.
24 February 2026
My dear friend is a resident and is so well looked after and happy here.
The staff are always pleasant and helpful.
I care very much about my friend and as long as she is happy then so am i.
And a bobas that we are always asked if we would like a nice cup of tea
16 January 2026
The staff and manager were extremely kind and supportive to my aunt. I would have no hesitation in recommending the home.
13 January 2026
I cannot fault the staff and management at Chestfield House. From the moment we arrived, it was such a warm and welcoming environment. My aunt was treated with the utmost dignity and respect, and every aspect of her care was thoughtfully provided. The team went above and beyond to ensure her comfort
and wellbeing, and that gave us complete peace of mind. I would highly recommend Chestfield House to anyone looking for compassionate, professional care in a truly caring setting.
07 January 2026
It's down to the manager and wonderful staff team at Chestfield House that my dad was able to live his final years in a caring home environment, where all residents are treated with the utmost care and genuinely valued as individuals. My dad really appreciated their kindness and humour, and I felt
supported, knowing he was safe, happy and well looked after.
24 November 2025
Manju and her team of nurses, carers are always friendly, kind, helpful and supportive. They understand each resident is an individual and has their own personal characteristics and needs.
Communications are responded efficiently and professionally. Visitors are always welcome, and the team are
always flexible to visitors needs.
19 November 2025
Choosing a nursing home for your loved one is an incredibly daunting situation to be in. My family viewed a number of homes when deciding where best to place our Grandmother who needed palliative care. When we viewed Chestfield House we all agreed almost immediately that it was the best place to
care for Grandma. It is the staff that make this place stand out. The manager, nurses and all of the staff were so warm, kind, professional and knowledgable. Importantly, they were always available to speak to in person or on the phone. They really listened to us and responded to Grandma's complex needs, treating her with such care. When she reached the end of her life, staff were so compassionate to us as a family and to Grandma.
The nursing home itself feels like a home. There are lots activities to participate in, both as residents and family/friends. Food was always of good quality.
These are staff who genuinely care and I actually miss seeing them every day.
14 November 2025
The care provided by Chestfield House nursing home, both to my mum in her final few months and to us as a family, has been excellent. The staff are very caring and committed. This positive staff culture undoubtedly comes from the top, Manju the Manager. We saw this in practice with how she is
creates a respectful and even fun atmosphere for staff (e.g. Curry Lunch event - staff brought in food, dressed, danced for residents etc) - but always with a steely eye on patient/resident care. You can tell that she, and the whole staff, take pride in their jobs. I also discovered that several staff have been there for many years which, in his sector, is unusual and a very good sign.
The building isn't the most modern or purpose built, although rooms are light and relatively large. But the staff care is what really matters. We'd visited others locally when choosing a home, and this one stood out with its friendly and positive atmosphere. Highly recommended.
05 November 2025
I cannot fault the home or the services provided by the amazing staff. The team were so caring and kind to my mother during her stay at Chestfilef House. The team are very welcoming and the facilities, activities and food were just all brilliant.
04 November 2025
Mum was only at Chestfield House for a few months but in that time she received the care, compassion and dignity we hoped for. All the staff, from the managers down, treated our whole family with genuine kindness and respect at what was a very difficult time. We can never thank them enough and would
not hesitate to recommend Chestfield House.
06 October 2025
My mum went into Chestfield House in March 2025 for palliative care. The staff are all amazing and made myself and family so welcome. We couldn't have asked for better care for our mum, when mum passed away there in August 2025 the staff were so supportive and caring. Thank you all so, so much.
23 July 2025
The staff have been great at looking after my mum. They were considerate and kind at all times. I was always welcomed at the home when I went to visit.
15 April 2025
Lovely warm friendly staff - nice location and property. My mother received excellent care. We valued the fact that we could visit her at any time, and being local, this meant that we could call regularly. Mum was always well-presented, which meant a lot to us.
21 March 2025
My father was admitted to Chestfield House many months ago for end-of-life care after the hospital stopped all his medication and discharged him. From the time he arrived he has received great care and gradually gained weight and improved health, though still frail. The Manager and staff are so
attentive and empathetic. My wife and I feel they are all friends now after many visits. The staff are all welcoming and cheer my father up with cheeky banter which he can dish out himself too. Dad is kept warm and comfortable and he raves about the food, even saying the roast potatoes are the best he's ever had! The meals are so much better than hospital food which is great to know. We cannot thank the manager, the Nurses and all the other staff enough for how they are looking after Dad and his needs. Regarding my individual gradings, the only fours are because his room is a little small and for some reason always at least 25 degrees or more, but no big problem.
Cannot fault anything else.
19 March 2025
We found from the first visit Chestfield House was very homely the atmosphere was calm and quiet.
04 March 2025
My friend was admitted to Chestfield House in December 2024. From day one he was treated with great care and compassion, all the staff I came into contact with were friendly and helpful, nothing was too difficult. The nursing staff were always available and approachable.
My friend's room was clean
and well maintained.
04 March 2025
My 93yr old Mother was a resident from May 2024 until February 2025 and over that period the manager and all her team at Chestfield House have been simply marvelous with their kind, attentive and sympathetic care they provide.
There are no visiting times, just turn up when ever you want (if late
at night let them know), with this in mind, mum was always dressed, washed and in clean bedding right up to the end. Through Mum's health ups and downs, the staffs and doctors communication has from day one been excellent, we never felt out of the loop.
Thank you for everything.