Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Red House Nursing Home

stars
stars 23 August 2022
I must say what a wonderful time I had at a picnic, hosted at the Red House. It was such a wonderful afternoon and the activities manager was everywhere with a smile. The entertainment was surprisingly good with tea and cake, plus a friendly atmosphere. You couldn't get a better day. I just wanted
to say thank you all.
Review from Sarah B (Friend of Resident/Service User)
stars
stars 04 May 2022
Now we are able to see my uncle inside the Red House, we are always happy with the service he gets. The activities coordinator is always happy to converse with myself about what my uncle has been up to and if he requires anything. The whole of the staff are always keeping me informed of any changes
to my uncle's condition, which I'm very grateful for, and he is well looked after. The standard of care is excellent.
Review from Nigel S (Nephew of Resident/Service User)
stars
stars 03 December 2019
Since my mother became a resident at the Red House Nursing Home she has received the best care imaginable delivered with a smile and much kindness. The staff, must be commended for their empathy and tolerance, thus giving relatives the reassurance that it is a happy environment for all concerned.
The food always looks good and the rooms are spotless as is my mother who is bedridden but bathed and changed every day. Hairdressing and a chiropodist can be arranged and there are trips out for those who are able and indoor activities on offer, for instance, in early November there was a marvellous firework display plus mulled wine and nibbles for both residents and families. Overall I would not hesitate to recommend the Red House.
Review from Alexa M (Daughter of Resident/Service User)