The Red House Nursing Home

London Road, Canterbury CT2 8NB
Review Us
3 Reviews
  • The Red House Nursing Home, Canterbury

Care Provided

Type of Service

    Nursing Home
  • For a maximum of 31 Service Users

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Red House Nursing Home Ltd

Person in charge

  • Paul Taylor (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (2)

The Red House Nursing Home Reviews (3)

Over all time The Red House Nursing Home has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
0
0
3
Overall Experience  Overall Experience 5.0 out of 5

I must say what a wonderful time I had at a picnic, hosted at the Red House. It was such a wonderful afternoon and the activities manager was everywhere with a smile. The entertainment was surprisingly good with tea and cake, plus a friendly atmosphere. You couldn't get a better day. I just wanted to
say thank you all.

Reply from John Gichigi, Director at The Red House Nursing Home

Thank you for your lovely review. Feedback is very important to us so we can continually monitor and improve standards. Glad you enjoyed the picnic and hope you can join us on future events. Family interaction with residents is a crucial part of their wellbeing and we encourage families to join in on any activities or outings organised by the Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Now we are able to see my uncle inside the Red House, we are always happy with the service he gets. The activities coordinator is always happy to converse with myself about what my uncle has been up to and if he requires anything. The whole of the staff are always keeping me informed of any changes
to my uncle's condition, which I'm very grateful for, and he is well looked after.
The standard of care is excellent.

Reply from John Gichigi, Director at The Red House Nursing Home

Thank you for the positive review.
It has been a very challenging time for both residents and relatives in terms of ease of communication and visits over the last two years. We are glad to be able to welcome back families to the Red house.
We know how important it is for families to stay informed about their loved ones, and our staff take great pride in being the link between residents and their families. Over 90% of our staff have been with us for over 5-years, so they have built a great personal relationship with the residents which makes communication very easy and personal. Your feedback will be passed on to them. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Since my mother became a resident at the Red House Nursing Home she has received the best care imaginable delivered with a smile and much kindness.
The staff, must be commended for their empathy and tolerance, thus giving relatives the reassurance that it is a happy environment for all concerned.
The
food always looks good and the rooms are spotless as is my mother who is bedridden but bathed and changed every day. Hairdressing and a chiropodist can be arranged and there are trips out for those who are able and indoor activities on offer, for instance, in early November there was a marvellous firework display plus mulled wine and nibbles for both residents and families.
Overall I would not hesitate to recommend the Red House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Sep 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about The Red House Nursing Home

What types of Care is The Red House Nursing Home registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Red House Nursing Home have?

There are 27 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Red House Nursing Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Red House Nursing Home to the centre of Canterbury?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Red House Nursing Home to verify any information. View our terms and conditions. The Red House Nursing Home has an Basic Service - more info.