






Osbern Manor, part of Oakland Care, is a luxury, purpose-built care home located in the village of Wigmore near Gillingham in Kent. With 72 private en-suite rooms and state-of-the-art features and facilities, Osbern Manor provides the very best levels of residential, nursing, dementia and respite care in a five-star environment.
Individual care plans are tailor-made to meet each resident’s personal needs, supported by a dedicated team of highly trained staff....
Care Provided by Osbern Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Inclusive of hairdressing, and UK phone calls if you bring in a landline phone.
The price(s) shown are provided by the care home. Contact Osbern Manor Care Home for full pricing details and T&Cs.
Contact Osbern Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Oakland Care
- Private Owned
Person in charge
- Marta Gize-Uwakwe (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Number of floors: 3
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (72)
Parking
- Parking available.
Osbern Manor Care Home Reviews (36)
Osbern Manor Care Home has a Review Score of 9.7 (9.666) out of 10, based on 27 reviews in the last 2 years.
Over all time Osbern Manor Care Home has 36 reviews.
My mum was lucky enough to get a place here. She has mixed dementia and has deteriorated quite quickly and as been here approx 5 weeks after being in hospital for 5 weeks and after being told prepare for end of life the turn around has been amazing. Since we had the welcome walk around for ourselves we were amazed at how lovely and how the place is run. The carers are amazing always smiling and willing to help and even the management know each resident by name there not treated as a patient. My mum is now flourishing and engaging and enjoy being with other people her age after being stuck in her council home on her own with just 4 care visits a day. The carers talk to her and make sure she does as many activities she wants too. Her room is lovely and she is really enjoying being there. After months of looking after our mum by ourselves which has been so tiring as I work it's a relief to know she is in a lovely modern place with people that generally care for her.
Thank you for taking time to leave a review, which our whole team very much appreciate.
I realised I needed a break being unable to go with friends due to age and physical slowness. I was welcomed on arrival and taken to a pleasant room that I was to use for seven days. It was a very helpful seven days. All the staff were very pleasant and helpful, taking my medications over while I stayed with Osbern Manor. This was very unexpected this care was an added physical help. I live alone and care for myselft - I want to continue this but not to be foolish. Taking care provide contact if needed. My experience at Osbern Manor was enjoyable, invigorating and fun, and I am grateful for the experience.
Thank you for taking time to leave a review, which helps others when looking for care services in the future.
I stayed at Osbern Manor for respite care following knee replacement surgery. It was very reassuring to have staff on hand to assist me with all my needs. All facilities were excellent + the 2 weeks I was there certainly helped my progress. My sincere thanks to everyone.
Thank you so much for taking time to leave the Osbern Manor team a lovely review.
Osbern Manor has been a blessing to our family. The staff throughout the home which can only be described as "Hotel with Care"are professional,warm & genuinely caring.The home is spotless, the food for my Aunt Gwen was excellent, whilst the activities were in abundance. From the moment we found Osbern we were reassured that this couldn't be beaten. Gwen was treated with real dignity & kindness & nothing was too much trouble. They gave us peace of mind whilst she was happy ,safe & well cared for. Their communication was examplary in all respects. We were impressed by the gardens outside which were nicely kept whilst some rooms have their own patio which lead into the garden , this Gwen loved . As far as all my family were concerned 5 stars aren't enough for Osbern Manor & we would have no hesitation in recommending this care home to anyone. We found every single member of staff to be an absolute credit to Osbern Manor, whilst we extend our gratitude to each & everyone employed there.
Thank you so much for your kind words. We are sorry that your aunt couldn't be with us for much longer than she was.
Brilliant care home, really care about the patients and families providing great care, support and kindness to all residents. Staff are always very friendly and have the residents best interests at heart.
Thank you so much for taking time to leave a review. Your words will be shared with the team.
Great food! Great service. Exquisite facilities. Staff very friendly.
Thank you for taking time to leave a review. This means a lot to the team here at Osbern Manor.
I like Osbern because the staff and people here are always so nice to me and my family and took really good care of my grandad.
Thank you so much for taking time to leave a review, which we will share with the team.
Fantastic care home who really care about the residents and their families.
Thank you so much for leaving a review, which means so much for the individual departments.
The staff are friendly and caring. They clearly try hard to support the residents and keep the rooms clean, tidy and a pleasant environment. It is a joy to visit here.
Thank you for your review, and we appreciate you taking time to do this.
Osbern Manor Care Home is a wonderful place, the setting for residents is fresh, clean and modern. Help is always on hand, the staff are friendly, nothing is too much trouble. The medical support is exceptional. I have peace of mind knowing that my husband is well cared for and happy.
Thank you so much. Everybody here has bonded very well with your husban and love having him here!
Our dear father was a resident of Osbern Manor during 2025. He moved from another care home, sadly for just a few months. However, we cannot speak highly enough about the level of care he received whilst there. He wasn't always easy, due to the stage of dementia. But staff were always very attentive and extremely patient. He was always treated with the utmost dignity and respect. The staff responsible for his direct personal care always had time to update us on anything going on, good or bad. There was a lot of compassion and support for relatives. We had access to an app, so you could access daily updates about care/medical issues. It was great, as if you could not see managers directly you could get updates. We felt very relaxed and the worrying was far less than it had been previously. When the sad time came, they made him so comfortable and his passing was very peaceful. I would not hesitate in recommending Osbern Manor to anyone looking for an extremely warm and professional home.
Thank you so much. These reviews mean a lot to our team members when we share them, as it shows that what they do makes a difference.
If I could give more than 5 stars I would.
The staff and the management were all so amazing, supportive, patient and helpful and nothing was too much trouble for my dad or any of his visitors.
The wholebhome and the rooms were so warm and welcoming and everything we needed was easily available and again no trouble.
All my dads visitors said if this was where they would live eventually sign them up now!!
As above everyone was amazing but a special thanks to Neal for arranging everything, Gabriela for the amazing care, as if my dad was her only resident and Eugene for the constant smiles and helpfulness.
I couldn't recommended Osbern Manor highly enough.
Thank you, it means a lot to our Osbern Manor team. It also helps other families when starting on their care home search.
Thank you Osbern, you are wonderful x
Thank you for taking the time to leave a review. It means a lot to all of us here at Osbern Manor.
My Uncle who is 96 years old moved into Osbern Manor on 22nd September 2025 from a different care home ( duration of 10 months 3weeks). His words were this "home blows the other one out the park ." . Modern up to date requirements making his life easier . A proper dining experience with menu and service . For my Uncle it is being with residents that have full capacity and good staff organisation that has made a difference.. Thank you Osbern Manor ( Oakland Care ) .
Thank you for taking time to review Osbern Manor. It means a lot to all of us who work here, and is a useful signpost to other families who've yet to start on their journey of looking for a care home.
Fantastic facilities and exemplary rooms and decor. Great location and lovely cafe for relatives and residents to use. Sadly the care and management did not reflect this standard. Whilst some care staff did go above and beyond, the way this service is managed really lets this placement down.
I would have no hesitation in recommending this home for a relative who is self sufficient and able to look after themselves and join in most activities. But, this placement is not suitable for the criteria that they advertise, in particular nursing and advanced dementia. This is nothing more than and beautiful residential home. If you need proper personal care or nursing, look elsewhere.
We are disappointed to hear about your experience at Osbern Manor relating to your grandmother whilst she lived there with us last year.Unfortunately, there are times when a person's needs change and they can no longer be safely cared for in a particular setting, despite all efforts.The specific...
My dad has been at the care home for a few months. All staff seem friendly and kind, and they offer lots of different activities to the residents. The care home is well looked after, clean and welcoming to visitors and the residents. My dad likes it there and the staff are quite good. Feedback is taken on board but not necessarily acted upon. Its very expensive, but they all are! It's better than the other care home he tried and they do look after their residents.
Thank you for leaving us a review. It is important for future users to see feedback from families.
My nan has been in respite on end off through the year of 2024 into 2025. We initially had to raise some concerns with management but these were acted on. Reception are always super friendly and helpful. The home itself is beautiful and in a lovely area.
The care my mum receives is second to none. The staff are amazing. Thank you all.
The overall experience was outstanding. Dad came in for respite care and I was very anxious about leaving him but the care, food, socialising and service was absolutely brilliant. Dad thoroughly enjoyed being here. I have total confidence that I can go on holiday with peace of mind that Dad is well cared for and safe. I cannot recommend Osbern Manor Care Home enough. Thank you from the bottom of our hearts.
Dad is in the home after he broke his hip, Client Relations Assistant is great, very efficient and friendly. Dad will become a resident permanently in the near future, all the staff are wonderful, very kind and caring. We cannot thank them enough for all the care given to our Dad.
Thank you, we'll share your kind words with the team!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 February 2026Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 14 Apr 2026
Lorraine Mooney lives with Parkinson’s but the tremor that affects her right hand disappears when she’s immersed in her care home’s art sessions. The 72 year old lives at Osbern...
There are no upcoming events for Osbern Manor Care Home.
Awards / Recognitions (18)
- 06 May 2026Recipient: Oakland Care
- 30 Jan 2026Recipient: Oakland Care
- 31 Jan 2025Recipient: Oakland Care
Accreditations
There are no accreditations posted yet for Osbern Manor Care Home.
Meet the Team (4)

I have worked in healthcare since 2004, in both NHS and private care settings. I have a nursing background; I graduated from The University of Buckingham. As the General Manager, I lead the team that provides holistic care to our residents. We involve them and their families in everything we do because the most crucial part of my job is giving meaning to people's lives. Working in partnership with residents, families, and professionals has always been one of my core values. I strive to continually develop to ensure that the residents I care for experience the very best care and enrichment. Our door is always open to visitors, so please feel free to drop in and join us for a cup of tea, a piece of cake and a chat about life in our home.

I started working in care in 2019 after completing my Level 3 in Health and Social Care at College. I have always been a very ambitious person and have always strived to be the best that I can be. I started as a Carer In 2019 and quickly realised that this is where I belong - helping others in the care sector, and this is where my career goals began. Within a year, I worked my way up to Team Leader and then in 2022, I was promoted to Deputy Manager to become a Registered Home Manager in 5 years.
In my spare time, I enjoy reading, sewing, and knitting. I also enjoy listening to my favourite music artists from the 1950s-1970s. I have an old soul, as some would say.

I am delighted to have joined the Oakland Care family as Senior Client Relations Manager for Osbern Manor, Hyllden Heights, Birchwood Heights and Maplewood Court. My experience in the role goes back 11 years now, including the commissioning of a new care home.
Nothing gives me greater satisfaction than assisting families to explore full-time care options whilst sharing insights during what is often a stressful time for them. Outside of work, my biggest passion has always been travel, which hopefully will become easier again in the fullness of time!

As one of the newest members of the Clients Relations Team for Kent, I’m very proud to be a part of the Oakland Care family.
I originally trained as a photographer and photographic printer back in the days of film! From shooting family portraits in the studio one day to being in the darkroom the next, it was a varied job.
I then worked in a Grammer School Art and D.T. departments, supporting the teachers and students. Ensuring learning had taken place. My main role was setting up and running the photography unit.Before joining the Oakland Care family, I spent nine years with a boutique Cinema, covering many aspects of the business and heading up customer relations.
Working for Oakland Care has been by far the most personally rewarding; helping residents and their families navigate what can be a difficult and stressful pathway to happiness gives me immense pleasure.Our residents are at the heart of everything we do here at Oakland Care, and I feel truly humbled to be a part of it.
Outside work, I enjoy getting out in the fresh air, either on my bike or walking in the countryside.
Frequently Asked Questions about Osbern Manor Care Home
What types of Care is Osbern Manor Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Osbern Manor Care Home have?
There are 72 Single Rooms.
What are the Facilities & Services at Osbern Manor Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Osbern Manor Care Home to the centre of Gillingham?
2.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Osbern Manor Care Home to verify any information. View our terms and conditions. Osbern Manor Care Home has an Enhanced Service -more info.