






Osbern Manor, part of Oakland Care, is a luxury, purpose-built care home located in the village of Wigmore near Gillingham in Kent. With 72 private en-suite rooms and state-of-the-art features and facilities, Osbern Manor provides the very best levels of residential, nursing, dementia and respite care in a five-star environment.
Individual care plans are tailor-made to meet each resident’s personal needs, supported by a dedicated team of highly trained staff....
Care Provided by Osbern Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Inclusive of hairdressing, and UK phone calls if you bring in a landline phone.
The price(s) shown are provided by the care home. Contact Osbern Manor Care Home for full pricing details and T&Cs.
Contact Osbern Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Oakland Care
- Private Owned
Person in charge
- Marta Gize-Uwakwe (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Number of floors: 3
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (72)
Parking
- Parking available.
Osbern Manor Care Home Reviews (36)
Osbern Manor Care Home has a Review Score of 9.7 (9.666) out of 10, based on 27 reviews in the last 2 years.
Over all time Osbern Manor Care Home has 36 reviews.
Spent 3 weeks in respite care while primary carers were away. I have been in respite in other care home, but none compared to Osbern Manor. I was so well looked after that I am now considering permanent residency here.
Thank you for the review. It's much appreciated and we would welcome back any time.
Excellent and informative front of house receptionists, who are kind, caring and spend time talking to the residents in a gentle and happy way. Food is excellent, the decor throughout is of a high standard.
Thank you for taking time to leave a review. It means a lot to the team here.
Osbern Manor boasts a five-star facility, yet the quality of care provided by the staff is disappointing and fails to meet even basic expectations. One would expect that the staff are in this line of work because they genuinely care about nurturing residents and enhancing their quality of life in their final years. However, it often seems that everything is viewed as an inconvenience to them, leading me to believe they may be in the wrong profession. Even down the general pettiness and unprofessionalism from even the most senior members of staff. It's really disappointing to experience. Once the facilities begin to age and lose their initial appeal, there will be little left to recommend it.
We are sorry to read that you were not happy with the care your Grandmother received during her stay in Osbern Manor. We are always keen to discuss any concerns and work with family members to rectify wherever possible any issues surrounding their loved ones' stay with us. We had never had to serve...
Staff have always been friednly and helpful. The home itself is of a very high standard and clean. It doesn't matter what you ask of any of the staff, they will resolve the matter before you leave. If on the odd occasion, any questions can't be answered, on your next visit someone will be able to help.
Thank you for taking the time to review us. It matters a lot to the team here.
I went to see my friend at Osbern Manor Care Home. They were very friendly, it was a lovely place more like your own home.
Thank you for your review, which we'll share with the team here at Osbern Manor. These things mean a lot to them.
From stepping into Osbern Manor back in June to take a look we were blown away with how lovely the whole atmosphere and decor felt. It was like walking into a 5-star hotel. Everyone greeted you and made you feel so welcome.
We cannot fault anything and our loved one is happy to return for future stays. All her friends who visited were equally impressed and enjoyed the delicious meal you were able to pre-book. We felt very supported in every step of the process. We highly recommend Osbern Manor, praising all the staff for making everyone feel safe and comfortable in beautiful homely surroundings.
Thank you so much. It means a lot to the whole team, from the reception onwards, to know that you felt so positively about Osbern Manor and the team who work tirelessly to make it work so well on a daily basis.
We cannot rate our whole experience of Osbern Manor, highly enough. We needed a care home to provide a few weeks of respite care for our relative and after viewing Osbern Manor we were completely sold on arranging for our relative to stay here. It is so welcoming, friendly and not at all like a 'care home'. You feel as though you are in a 5* hotel. The care provided for our relative was amazing. She wanted for nothing and will miss her late-night hot chocolate. The rooms are spacious, modern and spotless. She loved the food and the opportunity for her relatives to join her for lunch was perfect. Anyone looking for a care home would be hard-pressed to find somewhere better and we would be more than happy to move in, in the future.
Thank you, Brenda. We will share your kind feedback with the whole team, as we all strive to make our resident's stay an enjoyable one.
I was invited to have lunch with friends and family of a resident. I had a 5-star meal served by friendly and efficient staff. I am always greeted by super kind and friendly staff, Thank you for taking great care of my friend who is a resident at Osbern Manor. The facilities are superior and it is always a pleasure to visit my friend and to know how is so well cared for.
Thank you so much for your kind words, which we'll share with the team at Osbern Manor.
Great place, just opened, really super building, purpose-built, the staff are first-class.
Thank you. Reviews help others as a signpost when looking for care.
Osbern Manor is so light and airy and beautiful - like a 5-star hotel. My friend is happy there and well cared for. As a visitor I found the staff to be friendly, welcoming and cheerful. My friend had been struggling at home and it was so nice to see her relaxed and at home and to be able to enjoy a chat and a coffee without any stress.
Thank you for your kind words, which we will share with the Osbern team.
The home itself is beautifully appointed and very welcoming and the quality and level of services are more akin to a 5-star hotel.
Before my parents were actually admitted, the team did a full assessment of their conditions to establish exactly how they should be treated and accommodated. Even going so far as setting them up in a large double room, with two beds pushed together, as my father (who has vascular dementia and relies on my mum's emotional support), was very stressed by the fact that, under normal circumstances, each resident is assigned their own room and would sleep alone at night (this really was a wonderful gesture).
Thank you Michael, we appreciate your feedback, especially the care team here. It will help others looking for care in the Medway area.
My Father has been a resident for a few months now and is receiving fantastic care. The home is lovely, he enjoys being here. The staff are all great and look after all his needs perfectly.
Thank you for your review, I will share your kind words with the team.
After a traumatic stay in hospital Dad needed somewhere to build up his strength and confidence. Osbern Manor is perfect, very caring staff who has helped Dad back to his normal self. Cannot thank the staff enough. The actual home is beautiful also.
Thank you for your kind words, Angela. I will share your review with the team.
Very nice and friendly setting. Beautiful home. Lots of amenities. The staff are very caring and helpful. Grandad seems very happy. Very clean. I would recommend the home to all.
Thank you, and we'll be sure to share your comments with the team, as it's exactly how they hope to present to their residents and families.
I am so pleased that I found this care home to look after my wife who is suffering from dementia. The design and comfort are outstanding, as well as the highly efficient staff. I would thoroughly recommend a visit if you are seeking a special home for your loved one.
Thank you, I will share your kind review with our team.
We cannot thank Osbern Manor enough for the exemplary service they have provided right from our initial enquiry call, to overseeing the smoothest of transitions for Mum and ensuring she is settled and happy. Mum was the first resident to move in and was greeted by every member of staff. It was such a fabulous welcome and reassured us again that we had made the right decision. Every person we have contact with is professional, friendly, empathic, supportive, and genuinely cares. And all have a sense of fun! These are qualities you cannot teach and we're sure will be paramount in the success of Osbern Manor. Whether it's housekeeping, the administrative/management team, the care team or the hospitality team, they are all evidently dedicated to their work and go out of their way to help. The attention to the finer details to personalise Mum's care has been outstanding. Osbern Manor has the polish of a luxury hotel and the loving atmosphere of being in your own home. Thank you.
Thank you, Susan. We'll share your kind words with the wider team here, who will really appreciate them!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 February 2026Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 14 Apr 2026
Lorraine Mooney lives with Parkinson’s but the tremor that affects her right hand disappears when she’s immersed in her care home’s art sessions. The 72 year old lives at Osbern...
There are no upcoming events for Osbern Manor Care Home.
Awards / Recognitions (18)
- 06 May 2026Recipient: Oakland Care
- 30 Jan 2026Recipient: Oakland Care
- 31 Jan 2025Recipient: Oakland Care
Accreditations
There are no accreditations posted yet for Osbern Manor Care Home.
Meet the Team (4)

I have worked in healthcare since 2004, in both NHS and private care settings. I have a nursing background; I graduated from The University of Buckingham. As the General Manager, I lead the team that provides holistic care to our residents. We involve them and their families in everything we do because the most crucial part of my job is giving meaning to people's lives. Working in partnership with residents, families, and professionals has always been one of my core values. I strive to continually develop to ensure that the residents I care for experience the very best care and enrichment. Our door is always open to visitors, so please feel free to drop in and join us for a cup of tea, a piece of cake and a chat about life in our home.

I started working in care in 2019 after completing my Level 3 in Health and Social Care at College. I have always been a very ambitious person and have always strived to be the best that I can be. I started as a Carer In 2019 and quickly realised that this is where I belong - helping others in the care sector, and this is where my career goals began. Within a year, I worked my way up to Team Leader and then in 2022, I was promoted to Deputy Manager to become a Registered Home Manager in 5 years.
In my spare time, I enjoy reading, sewing, and knitting. I also enjoy listening to my favourite music artists from the 1950s-1970s. I have an old soul, as some would say.

I am delighted to have joined the Oakland Care family as Senior Client Relations Manager for Osbern Manor, Hyllden Heights, Birchwood Heights and Maplewood Court. My experience in the role goes back 11 years now, including the commissioning of a new care home.
Nothing gives me greater satisfaction than assisting families to explore full-time care options whilst sharing insights during what is often a stressful time for them. Outside of work, my biggest passion has always been travel, which hopefully will become easier again in the fullness of time!

As one of the newest members of the Clients Relations Team for Kent, I’m very proud to be a part of the Oakland Care family.
I originally trained as a photographer and photographic printer back in the days of film! From shooting family portraits in the studio one day to being in the darkroom the next, it was a varied job.
I then worked in a Grammer School Art and D.T. departments, supporting the teachers and students. Ensuring learning had taken place. My main role was setting up and running the photography unit.Before joining the Oakland Care family, I spent nine years with a boutique Cinema, covering many aspects of the business and heading up customer relations.
Working for Oakland Care has been by far the most personally rewarding; helping residents and their families navigate what can be a difficult and stressful pathway to happiness gives me immense pleasure.Our residents are at the heart of everything we do here at Oakland Care, and I feel truly humbled to be a part of it.
Outside work, I enjoy getting out in the fresh air, either on my bike or walking in the countryside.
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