Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Darroch Nursing Home

stars
stars 04 September 2023
I felt like my sister was looked after wonderfully, when I visited I was always met with a friendly face. The care seemed astounding and my sister always appeared happy. I would recommend Darroch Nursing Home to other families and had zero complaints. Thank you to all the staff who helped look
after my sister.
Review from James L (Brother of Resident/Service User)
stars
stars 18 July 2023
Don’t know where to start with this. Some staff are OK, some are very, very rude. My mother didn’t look well one day. Asked to speak to someone to help my mum, got told I’m on a break, my mum wasn’t well. They said you know your mum better than us (she is in their care). The ambulance came and
rushed her to hospital, it was 50-50 chance of survival. This is the 2nd time they neglected my mum. My mum passed away, I had to call up for something, spoke to management and they didn’t even give their condolences. A nice card or flowers for the funeral would have been nice. Nothing. Only after money. Please look at other care homes, do not go to this one. Also, they can’t keep the staff.
Review from A C (Daughter of Resident/Service User)