Submit a Review for Waltham House
Stoke Park Road, Stoke Bishop, Bristol, BS9 1JF
View full details of Waltham HouseLatest Reviews for Waltham House
17 December 2025
My mum has been a resident at Waltham House for two and a half years. She has dementia and poor mobility. Mum's behaviour can be challenging, but she is looked after by kind and patient carers, and I know she is safe.
It was a difficult decision to place mum in full time care, but I'm glad I chose
Waltham House.
09 October 2025
Dear Waltham House Care Team, thank you for your kindness, compassion and exceptional care you give mum during her time with you. It brought great comfort to our family knowing she was in such warm and capable hands. Your support meant more to us than words can say. With heartfelt gratitude. Thank
you.
16 September 2025
I visit a client and if I had to go into a care home Waltham House would be the place I would love to be every time I visit my friend the staff are excellent.
02 July 2025
From the moment the carers and nurses started looked after my husband I felt that I had made a right choice. They treated my husband with respect and dignity. Listening to his wishes and also showed great kindness towards him. Everyone that I have dealt with has been approachable and accommodating.
Nurses are amazing, always keep me updated. My husband likes the food and the kindness of the staff.
15 May 2025
We were very apprehensive placing Mum into a care home, but we have been very pleased with Waltham House. The staff are lovely, very friendly & helpful, and Mum has told me this many times. I feel she is in safe hands.
I feel I can approach the staff with any concerns, and they will address them.
They are great at communicating.
31 January 2025
My mother has been a resident for over eight years (now) and she's very well looked after in all her needs. Management and all staff are polite and caring and very efficient. If you do have a problem they attend to it instantly. I feel happy to leave my mum in their care, when I go home after after
visiting and have peace of mind she's safe.
31 January 2025
My nan is now in her 90s. Since being at Waltham House she has been very happy. Every time I visit her she is clean and happy. The staff are amazing and go above and beyond. They are very welcoming and nothing is a problem. The food is great and always warm and advertising. My nan's room is spotless
and clean every day. The standard of care is amazing.
16 October 2024
My father-in-law sadly died recently after 3 years at Waltham House. His care was excellent and communication with us was the same. Staff are always on hand and nothing is too much trouble. And the management are always looking to improve what is already an excellent service. We knew that my
father-in-law was always comfortable and safe, and that was a huge help to us.
12 September 2024
Staff very good, polite and friendly. Looked after Mum very well and I would like to thank everyone at the home for all their help.
12 September 2024
Very caring staff, very supportive and reassuring.
23 August 2024
Nothing but outstanding excellence in the care and treatment of my dad on respite. Staff always on hand, nothing too much trouble, healthy food choices and an excellent clean environment. Dad has really enjoyed being there and would approach them again if respite is needed.
27 June 2024
I was treated very professionally and compassionately by Waltham House staff in the death of my father.
It is a lovely home in a lovely place!
10 June 2024
Thank you so much for caring for my mother-in-law in the last seven months of her life. She couldn't have received more sensitive care had she passed away in a hospice. Your attention to the smallest details made her last months and our lives so much easier. Thank you, you are what caring is all
about.
21 May 2024
We are happy with the care and kindness of the staff. My mum-in-law is happy and content.
06 May 2024
My uncle is always very happy and well looked after. The staff are very friendly, helpful, entertain and include him with lots of activities. The home has a lovely feeling of being at home.
06 May 2024
Very happy with the staff and treatment. Always welcoming and polite to all. Pleasant surroundings, a pleasure to visit my brother who is happy here. God bless you all.
09 February 2024
I noticed my mum wasn't eating her food I asked her the reason why, and mum said it was the spice and herbs that were cooked with the food that upsets her stomach. I have spoken to the staff they do their very best and offer her other options of meals which I was very pleased to know and stopped me
worrying about her.
13 December 2023
The staff are like extended family. They are sweet and caring and all deserve to be shown appreciation. Having my mum here was a godsend. The care and thoughtfulness of the team were professional even when they were overwhelmed with phone calls and more. All the staff are wonderful and caring with
kindness.
12 December 2023
My mother entered Waltham House during a Covid lockdown. Unfortunately, no visits were authorised during that time. We were obviously worried and concerned about her. All our fears were put to rest, however! Waltham House offers a kind and caring environment to residents. Staff are first class.
Plenty of activities and entertainment are available. We are kept up to date concerning Mum's welfare, always by telephone.
Monthly meetings are held with the manager and staff, in which friends and family can ask questions and bring up any concerns where necessary. Changes are made when requested. Mum is always clean and freshly dressed. The furnishings and facilities may not be bang up to day, but Waltham has a homely atmosphere and cheerful, friendly staff. I am very happy that my mum has been looked after so well.
06 December 2023
Always greeted upon arrival, directed to where resident is during visit (i.e own room or lounge).
Encouraged to join in with any activities taking place at time of visit. Resident is treated with care, any questions answered and updates on care relayed. Invitation to join them all for Christmas
dinner, or to leave gifts ready under the tree. Spoken to at end of visit, wished well until next visit. So lovely.
Latest Reviews for Waltham House
17 December 2025
My mum has been a resident at Waltham House for two and a half years. She has dementia and poor mobility. Mum's behaviour can be challenging, but she is looked after by kind and patient carers, and I know she is safe.
It was a difficult decision to place mum in full time care, but I'm glad I chose
Waltham House.
09 October 2025
Dear Waltham House Care Team, thank you for your kindness, compassion and exceptional care you give mum during her time with you. It brought great comfort to our family knowing she was in such warm and capable hands. Your support meant more to us than words can say. With heartfelt gratitude. Thank
you.
16 September 2025
I visit a client and if I had to go into a care home Waltham House would be the place I would love to be every time I visit my friend the staff are excellent.
02 July 2025
From the moment the carers and nurses started looked after my husband I felt that I had made a right choice. They treated my husband with respect and dignity. Listening to his wishes and also showed great kindness towards him. Everyone that I have dealt with has been approachable and accommodating.
Nurses are amazing, always keep me updated. My husband likes the food and the kindness of the staff.
15 May 2025
We were very apprehensive placing Mum into a care home, but we have been very pleased with Waltham House. The staff are lovely, very friendly & helpful, and Mum has told me this many times. I feel she is in safe hands.
I feel I can approach the staff with any concerns, and they will address them.
They are great at communicating.
31 January 2025
My mother has been a resident for over eight years (now) and she's very well looked after in all her needs. Management and all staff are polite and caring and very efficient. If you do have a problem they attend to it instantly. I feel happy to leave my mum in their care, when I go home after after
visiting and have peace of mind she's safe.
31 January 2025
My nan is now in her 90s. Since being at Waltham House she has been very happy. Every time I visit her she is clean and happy. The staff are amazing and go above and beyond. They are very welcoming and nothing is a problem. The food is great and always warm and advertising. My nan's room is spotless
and clean every day. The standard of care is amazing.
16 October 2024
My father-in-law sadly died recently after 3 years at Waltham House. His care was excellent and communication with us was the same. Staff are always on hand and nothing is too much trouble. And the management are always looking to improve what is already an excellent service. We knew that my
father-in-law was always comfortable and safe, and that was a huge help to us.
12 September 2024
Staff very good, polite and friendly. Looked after Mum very well and I would like to thank everyone at the home for all their help.
12 September 2024
Very caring staff, very supportive and reassuring.
23 August 2024
Nothing but outstanding excellence in the care and treatment of my dad on respite. Staff always on hand, nothing too much trouble, healthy food choices and an excellent clean environment. Dad has really enjoyed being there and would approach them again if respite is needed.
27 June 2024
I was treated very professionally and compassionately by Waltham House staff in the death of my father.
It is a lovely home in a lovely place!
10 June 2024
Thank you so much for caring for my mother-in-law in the last seven months of her life. She couldn't have received more sensitive care had she passed away in a hospice. Your attention to the smallest details made her last months and our lives so much easier. Thank you, you are what caring is all
about.
21 May 2024
We are happy with the care and kindness of the staff. My mum-in-law is happy and content.
06 May 2024
My uncle is always very happy and well looked after. The staff are very friendly, helpful, entertain and include him with lots of activities. The home has a lovely feeling of being at home.
06 May 2024
Very happy with the staff and treatment. Always welcoming and polite to all. Pleasant surroundings, a pleasure to visit my brother who is happy here. God bless you all.
09 February 2024
I noticed my mum wasn't eating her food I asked her the reason why, and mum said it was the spice and herbs that were cooked with the food that upsets her stomach. I have spoken to the staff they do their very best and offer her other options of meals which I was very pleased to know and stopped me
worrying about her.
13 December 2023
The staff are like extended family. They are sweet and caring and all deserve to be shown appreciation. Having my mum here was a godsend. The care and thoughtfulness of the team were professional even when they were overwhelmed with phone calls and more. All the staff are wonderful and caring with
kindness.
12 December 2023
My mother entered Waltham House during a Covid lockdown. Unfortunately, no visits were authorised during that time. We were obviously worried and concerned about her. All our fears were put to rest, however! Waltham House offers a kind and caring environment to residents. Staff are first class.
Plenty of activities and entertainment are available. We are kept up to date concerning Mum's welfare, always by telephone.
Monthly meetings are held with the manager and staff, in which friends and family can ask questions and bring up any concerns where necessary. Changes are made when requested. Mum is always clean and freshly dressed. The furnishings and facilities may not be bang up to day, but Waltham has a homely atmosphere and cheerful, friendly staff. I am very happy that my mum has been looked after so well.
06 December 2023
Always greeted upon arrival, directed to where resident is during visit (i.e own room or lounge).
Encouraged to join in with any activities taking place at time of visit. Resident is treated with care, any questions answered and updates on care relayed. Invitation to join them all for Christmas
dinner, or to leave gifts ready under the tree. Spoken to at end of visit, wished well until next visit. So lovely.