Submit a Review for The Pines Residential Care Home
1 Woodbine Terrace, Ashington, NE63 8PP
View full details of The Pines Residential Care HomeLatest Reviews for The Pines Residential Care Home
06 May 2025
I find staff at The Pines very pleasant and helpful. So kind to residents. Cleaners do a good job. Garden is lovely for residents to sit in when weather is good.
06 May 2025
Staff really nice and friendly, home nice and clean, very pleased with the care given to my mam.
06 May 2025
My grandma seems very settled and happy, she is very comfortable around the staff and she is always speaking very highly of them. It is so reassuring to see how they have taken to her and her to them.
28 April 2025
Excellent care
Lovely caring staff
Dad is very happy here and enjoys the activities
I always feel supported by the management
The gardens are always well kept
Well
Done
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
15 April 2025
My brother likes being here. The staff are very kind and caring. The home is always very clean and tidy and food is great.
11 April 2025
My brother was looked after well.
11 November 2024
My Mother who is blind is having short-term respite at the Pines Care Home, she has had nothing but high praise for all the staff and said the food is delicious, and her room has an ensuite bathroom both of which are very clean and comfortable with plenty of space to put all of her belongings. She
also loves to be outside in the beautiful garden areas.
She feels very safe and happy here.
05 September 2024
Everyone was great, kind, understanding and accommodating. It's bad enough leaving your parent in a home. At The Pines I quickly knew my dad was being looked after well. Staff make plenty of time for everyone and are kind and caring. Thank you for making his stay easier for myself and my family.
11 July 2024
Mam stayed for respite while I had surgery. She was really well cared for and as happy as she could be for being away from home. Any problems were dealt with quickly while still giving her dignity and respect.
Extremely helpful when her stay needed to be extended and the staff kept me informed.
If
mam needs respite again I would be more than happy for her to stay at The Pines again.
17 May 2024
I was very reluctant to come into care right from the first day I was welcome and felt safe, and I am supported. The staff go above and beyond. It is like a home from home.
01 May 2024
This visit and previous visits I have always found my friend happy, content and dressed lovely. The staff are always helpful, kind and obliging. No problem to recommend.
30 April 2024
My friend seems very happy and content, always clean and tidy. Staff very friendly and helpful.
23 April 2024
All staff go above and beyond to help residents and their family. Staff always happy and interacting with residents. Premises always clean and tidy. Such a lovely place to visit. I visit three care homes and The Pines is the best by far. Thank you for everything.
19 April 2024
Recently decided to return to the community. Management and staff have encouraged and supported me. I have lived here dome six years and I would not hesitate to recommend The Pines to anyone.
19 April 2024
Home is cosy and staff are very down to earth yet still professional. My mam loves them all. She always enjoys the food and praises it often. I couldn't have asked for a better care home as she was determined she wasn't going in one. She's clean and her clothes are always clean. The staff are
fantastic and supportive to my mam and myself. I couldn't recommend it more.
12 April 2024
Mam settled with no bother when she came into The Pines. Friednly staff nothing is a problem to them and the food is exceptional.
12 April 2024
I cannot fault The Pines Care Home or the staff.
09 April 2024
Nice small care home, but lacks a room for visitors to spend time with residents without having to spend time in the bedroom with no room for visitors, or encroach on other resident's lounge area.
28 February 2024
Attentive staff, particularly senior carers. Person-centred. Professional management takes into consideration daughters' feelings and concerns. Highlighting collaborative working with all external agencies. Keeping family members up to date.
09 February 2024
Very professional care staff, management and the whole team.
Latest Reviews for The Pines Residential Care Home
06 May 2025
I find staff at The Pines very pleasant and helpful. So kind to residents. Cleaners do a good job. Garden is lovely for residents to sit in when weather is good.
06 May 2025
Staff really nice and friendly, home nice and clean, very pleased with the care given to my mam.
06 May 2025
My grandma seems very settled and happy, she is very comfortable around the staff and she is always speaking very highly of them. It is so reassuring to see how they have taken to her and her to them.
28 April 2025
Excellent care
Lovely caring staff
Dad is very happy here and enjoys the activities
I always feel supported by the management
The gardens are always well kept
Well
Done
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
15 April 2025
My brother likes being here. The staff are very kind and caring. The home is always very clean and tidy and food is great.
11 April 2025
My brother was looked after well.
11 November 2024
My Mother who is blind is having short-term respite at the Pines Care Home, she has had nothing but high praise for all the staff and said the food is delicious, and her room has an ensuite bathroom both of which are very clean and comfortable with plenty of space to put all of her belongings. She
also loves to be outside in the beautiful garden areas.
She feels very safe and happy here.
05 September 2024
Everyone was great, kind, understanding and accommodating. It's bad enough leaving your parent in a home. At The Pines I quickly knew my dad was being looked after well. Staff make plenty of time for everyone and are kind and caring. Thank you for making his stay easier for myself and my family.
11 July 2024
Mam stayed for respite while I had surgery. She was really well cared for and as happy as she could be for being away from home. Any problems were dealt with quickly while still giving her dignity and respect.
Extremely helpful when her stay needed to be extended and the staff kept me informed.
If
mam needs respite again I would be more than happy for her to stay at The Pines again.
17 May 2024
I was very reluctant to come into care right from the first day I was welcome and felt safe, and I am supported. The staff go above and beyond. It is like a home from home.
01 May 2024
This visit and previous visits I have always found my friend happy, content and dressed lovely. The staff are always helpful, kind and obliging. No problem to recommend.
30 April 2024
My friend seems very happy and content, always clean and tidy. Staff very friendly and helpful.
23 April 2024
All staff go above and beyond to help residents and their family. Staff always happy and interacting with residents. Premises always clean and tidy. Such a lovely place to visit. I visit three care homes and The Pines is the best by far. Thank you for everything.
19 April 2024
Recently decided to return to the community. Management and staff have encouraged and supported me. I have lived here dome six years and I would not hesitate to recommend The Pines to anyone.
19 April 2024
Home is cosy and staff are very down to earth yet still professional. My mam loves them all. She always enjoys the food and praises it often. I couldn't have asked for a better care home as she was determined she wasn't going in one. She's clean and her clothes are always clean. The staff are
fantastic and supportive to my mam and myself. I couldn't recommend it more.
12 April 2024
Mam settled with no bother when she came into The Pines. Friednly staff nothing is a problem to them and the food is exceptional.
12 April 2024
I cannot fault The Pines Care Home or the staff.
09 April 2024
Nice small care home, but lacks a room for visitors to spend time with residents without having to spend time in the bedroom with no room for visitors, or encroach on other resident's lounge area.
28 February 2024
Attentive staff, particularly senior carers. Person-centred. Professional management takes into consideration daughters' feelings and concerns. Highlighting collaborative working with all external agencies. Keeping family members up to date.
09 February 2024
Very professional care staff, management and the whole team.