Submit a Review for Glen Arun Nursing Home
9 Athelstan Close, Horsham, RH13 6HA
View full details of Glen Arun Nursing HomeLatest Reviews for Glen Arun Nursing Home
02 February 2026
I suffer from severe mental health problems. The home accepted me at one of the lowest points in my life. They cared for me and all staff members are very helpful and caring. The room is big and I am able to move around freely. I am happy to be here and I thank everyone for looking after me well.
15 January 2026
Always friendly staff - who care about what they do.
Glen Arun is always immaculately clean / tidy. the atmosphere is calm and safe for the residents.
My mum is clearly happy here & I am very happy with our decision.
14 January 2026
Excellent staff, happy and helpful and very caring. Good management team with positive outlook, nothing is too much trouble. Great environment with many activities for residents. Very good cleanliness.
14 January 2026
Mum has been a resident at Glen Arun for over 2 years. There were minor issues with the transition to the care home, however any gaps in the required processes have now been addressed by the change in management. Although quite weak and confused when she arrived at the care home, the staff have
always ensured that her best interests and personal requirements have been considered, and she is now happy in a regular daily routine. Communication with the management is clear so as a family we are always aware of what is planned and any medical concerns that they have, which gives us great peace of mind. Food is of a good standard, and residents are encouraged to take part in a range of activities. All staff are friendly and very welcoming when we visit. So, our overall experience is of an excellent care home which always has the residents' interests at its heart, and which is open and transparent in all its dealings with their relatives.
13 January 2026
My mother has been at Glen Arun for 18 months. The care is wonderful the staff are fantastic so friendly so helpful and very caring. The home is beautiful very clean and very modern. They do so many things with the patients lots of music, arts and crafts. My mum has dementia and I wouldn't want her
to be anywhere else its such a wonderful place .
09 January 2026
We knew the care given by all the staff at Glen Arun was wonderful, as they look after my mother. Therefore, when my aunt and uncle (both in their 90s) needed to move out of their home into somewhere where they could received the care and support for both their personal and medical needs, Glen
Arun was the logical choice. They have now been there about 18 months and have really settled in well. They both enjoy the companionship of others in the Day Room and participating in the events with the staff. Even though we visit them several times a week, it's lovely to see them pop up in the Facebook posts enjoying themselves. On occasions when one or other is unwell and stays in bed, we know that there are staff checking on them regularly to make sure their needs are met. We cannot fault anything about the Care Home or the staff - they are all brilliant.
25 December 2025
When visiting the staff are courteous and friendly. In the lounge staff are very patient with residents and attentive. Staff encourage residents to eat drink and join in with activities. Rooms are clean and clothes are hung up or put away properly. The menu shows that residents get wholesome
familiar food such as fish and chips, shepherds pie, roast dinner, syrup sponge and fruit crumble. A very homely home.
27 June 2025
My father spent 6 months in Glen Arun and the care and kindness he received was amazing.
During the last few weeks we were updated on his health frequently in the most caring and compassionate way.
On the days leading up to Dad's passing both he and our family were treated with dignity and
kindness.
We spent a lot of time with Dad during his stay and even at the end we could be there as long as we wanted with constant visits from nurses, carers, and the Manager.
I cannot fault this care home and everyone that works there
13 June 2025
My mum was admitted to Glen Arun after a stay in hospital and the home environment was no longer suited to her care requirements. During her time at the care home she was cared for with dignity, respect & compassion. As a family we were constantly updated with any changes to mums care.
The fact
that all the staff are employed by the home and are not agency staff means there is a sense of pride & community among them. It also ensures a continuity of familiar faces for the residents, which helps to build a level of trust & friendship.
I only hope when my time comes, I am fortunate enough to receive the same level of care. Thank you everyone at Glen Arun.
04 June 2025
Dad arrived at Glen Arun in March 2025, straight from Hospital. All the staff at the treated him with dignity and respect. They looked after him wonderfully right up to his passing on May the 13th.
As a family, we were very happy with the care Pop received.
would highly recommend Glen Arun
Nursing Home.
14 May 2025
In the time my mum was at Glen Arun we found the care and support not only to my mum but our family in this difficult time for us as amazing my mum really was happy there and with the staff which was a great comfort to us. Glen Arun Nursing Home truly is a great home in everything that you could
possibly wish for, for your family member. Would highly recommend.
31 January 2025
From the moment my mum arrived at Glen Arun Nursing Home, I felt a sense of relief and calm. We were all welcomed so warmly and each and every member of staff who we came into contact with gave us the feeling that my mum would be not only well looked after but genuinely cared for. She was only,
sadly at Glen Arun for a few days of end-of-life care before she passed away. During those few days though she was kept so comfortable, warm and safe and that meant so much to me after all the confusion and anonymity of the hospital environment. Thank you to Glen Arun for making my mum's last days so peaceful.
20 June 2024
The staff at Glen Arun were amazing so friendly and my father was very happy and well looked after the nursing home is undergoing a great deal of work but has been very well kept. I could not have wished for more.
10 January 2024
I am delighted with the care my friend is receiving, and every time I visit, the staff are very welcoming and helpful. They always find the time to update me on matters, and the management team are very personable. The move to this home has stabilised my friend's health, and he is encouraged to keep
his mind active. I am confident that my friend is in a safe and homely environment.
28 July 2023
I visited my friend on 21st June, he had been transferred from East Surrey hospital to have palliative care at the home. I couldn't have been more impressed with the comfortable room that he had been given, or the caring, cheerful staff attending to him. A difficult time, but I'm confident that Alan
couldn't be in a better place.
27 June 2023
I cannot thank you enough for the excellent care you gave my husband, nothing was too much trouble. His privacy was respected. The kind staff were always positive, caring and encouraging. They were also chatty and fun when needed to be. The food was good with excellent choices and the chef was
always happy to make spicy side dishes as requested. My husband enjoyed hearing about the staff's interests and families. I appreciated all the information given to both myself and my sons regarding my husband's care.
27 June 2023
Throughout my father's time at Glen Arun Nursing Home, the management and all of the staff have looked after him so well. We cannot praise the management and staff enough.
01 June 2023
My mother has been at Glen Arun Nursing Home for over a year now. The care she has received has been wonderful from all the staff; the care staff and support staff. Thank you!
09 May 2023
Glen Arun Nursing Home is very caring. All the staff are exceptional in every way. Always time to care and chat with us as a friend of a resident. Always offers a cup of tea or coffee and a biscuit and make sure we have chairs to sit on. The home manager is one in a million - caring and always ready
to see us and chat about our friend and is in constant touch with emails if we have any questions.
27 October 2022
After a challenging start because of her dementia, the staff helped my mother settle in. They also tried to involve her in the various activities available but she chose not to. I was very satisfied with the way my mother was looked after during her year-long stay at Glen Arun Nursing Home. I found
the staff to be attentive and caring and I was kept informed and made welcome on my visits. Throughout her stay, she was treated well which I found reassuring, especially in her final weeks. Thanks to all of the staff.
Latest Reviews for Glen Arun Nursing Home
02 February 2026
I suffer from severe mental health problems. The home accepted me at one of the lowest points in my life. They cared for me and all staff members are very helpful and caring. The room is big and I am able to move around freely. I am happy to be here and I thank everyone for looking after me well.
15 January 2026
Always friendly staff - who care about what they do.
Glen Arun is always immaculately clean / tidy. the atmosphere is calm and safe for the residents.
My mum is clearly happy here & I am very happy with our decision.
14 January 2026
Excellent staff, happy and helpful and very caring. Good management team with positive outlook, nothing is too much trouble. Great environment with many activities for residents. Very good cleanliness.
14 January 2026
Mum has been a resident at Glen Arun for over 2 years. There were minor issues with the transition to the care home, however any gaps in the required processes have now been addressed by the change in management. Although quite weak and confused when she arrived at the care home, the staff have
always ensured that her best interests and personal requirements have been considered, and she is now happy in a regular daily routine. Communication with the management is clear so as a family we are always aware of what is planned and any medical concerns that they have, which gives us great peace of mind. Food is of a good standard, and residents are encouraged to take part in a range of activities. All staff are friendly and very welcoming when we visit. So, our overall experience is of an excellent care home which always has the residents' interests at its heart, and which is open and transparent in all its dealings with their relatives.
13 January 2026
My mother has been at Glen Arun for 18 months. The care is wonderful the staff are fantastic so friendly so helpful and very caring. The home is beautiful very clean and very modern. They do so many things with the patients lots of music, arts and crafts. My mum has dementia and I wouldn't want her
to be anywhere else its such a wonderful place .
09 January 2026
We knew the care given by all the staff at Glen Arun was wonderful, as they look after my mother. Therefore, when my aunt and uncle (both in their 90s) needed to move out of their home into somewhere where they could received the care and support for both their personal and medical needs, Glen
Arun was the logical choice. They have now been there about 18 months and have really settled in well. They both enjoy the companionship of others in the Day Room and participating in the events with the staff. Even though we visit them several times a week, it's lovely to see them pop up in the Facebook posts enjoying themselves. On occasions when one or other is unwell and stays in bed, we know that there are staff checking on them regularly to make sure their needs are met. We cannot fault anything about the Care Home or the staff - they are all brilliant.
25 December 2025
When visiting the staff are courteous and friendly. In the lounge staff are very patient with residents and attentive. Staff encourage residents to eat drink and join in with activities. Rooms are clean and clothes are hung up or put away properly. The menu shows that residents get wholesome
familiar food such as fish and chips, shepherds pie, roast dinner, syrup sponge and fruit crumble. A very homely home.
27 June 2025
My father spent 6 months in Glen Arun and the care and kindness he received was amazing.
During the last few weeks we were updated on his health frequently in the most caring and compassionate way.
On the days leading up to Dad's passing both he and our family were treated with dignity and
kindness.
We spent a lot of time with Dad during his stay and even at the end we could be there as long as we wanted with constant visits from nurses, carers, and the Manager.
I cannot fault this care home and everyone that works there
13 June 2025
My mum was admitted to Glen Arun after a stay in hospital and the home environment was no longer suited to her care requirements. During her time at the care home she was cared for with dignity, respect & compassion. As a family we were constantly updated with any changes to mums care.
The fact
that all the staff are employed by the home and are not agency staff means there is a sense of pride & community among them. It also ensures a continuity of familiar faces for the residents, which helps to build a level of trust & friendship.
I only hope when my time comes, I am fortunate enough to receive the same level of care. Thank you everyone at Glen Arun.
04 June 2025
Dad arrived at Glen Arun in March 2025, straight from Hospital. All the staff at the treated him with dignity and respect. They looked after him wonderfully right up to his passing on May the 13th.
As a family, we were very happy with the care Pop received.
would highly recommend Glen Arun
Nursing Home.
14 May 2025
In the time my mum was at Glen Arun we found the care and support not only to my mum but our family in this difficult time for us as amazing my mum really was happy there and with the staff which was a great comfort to us. Glen Arun Nursing Home truly is a great home in everything that you could
possibly wish for, for your family member. Would highly recommend.
31 January 2025
From the moment my mum arrived at Glen Arun Nursing Home, I felt a sense of relief and calm. We were all welcomed so warmly and each and every member of staff who we came into contact with gave us the feeling that my mum would be not only well looked after but genuinely cared for. She was only,
sadly at Glen Arun for a few days of end-of-life care before she passed away. During those few days though she was kept so comfortable, warm and safe and that meant so much to me after all the confusion and anonymity of the hospital environment. Thank you to Glen Arun for making my mum's last days so peaceful.
20 June 2024
The staff at Glen Arun were amazing so friendly and my father was very happy and well looked after the nursing home is undergoing a great deal of work but has been very well kept. I could not have wished for more.
10 January 2024
I am delighted with the care my friend is receiving, and every time I visit, the staff are very welcoming and helpful. They always find the time to update me on matters, and the management team are very personable. The move to this home has stabilised my friend's health, and he is encouraged to keep
his mind active. I am confident that my friend is in a safe and homely environment.
28 July 2023
I visited my friend on 21st June, he had been transferred from East Surrey hospital to have palliative care at the home. I couldn't have been more impressed with the comfortable room that he had been given, or the caring, cheerful staff attending to him. A difficult time, but I'm confident that Alan
couldn't be in a better place.
27 June 2023
I cannot thank you enough for the excellent care you gave my husband, nothing was too much trouble. His privacy was respected. The kind staff were always positive, caring and encouraging. They were also chatty and fun when needed to be. The food was good with excellent choices and the chef was
always happy to make spicy side dishes as requested. My husband enjoyed hearing about the staff's interests and families. I appreciated all the information given to both myself and my sons regarding my husband's care.
27 June 2023
Throughout my father's time at Glen Arun Nursing Home, the management and all of the staff have looked after him so well. We cannot praise the management and staff enough.
01 June 2023
My mother has been at Glen Arun Nursing Home for over a year now. The care she has received has been wonderful from all the staff; the care staff and support staff. Thank you!
09 May 2023
Glen Arun Nursing Home is very caring. All the staff are exceptional in every way. Always time to care and chat with us as a friend of a resident. Always offers a cup of tea or coffee and a biscuit and make sure we have chairs to sit on. The home manager is one in a million - caring and always ready
to see us and chat about our friend and is in constant touch with emails if we have any questions.
27 October 2022
After a challenging start because of her dementia, the staff helped my mother settle in. They also tried to involve her in the various activities available but she chose not to. I was very satisfied with the way my mother was looked after during her year-long stay at Glen Arun Nursing Home. I found
the staff to be attentive and caring and I was kept informed and made welcome on my visits. Throughout her stay, she was treated well which I found reassuring, especially in her final weeks. Thanks to all of the staff.