Glen Arun Nursing Home

9 Athelstan Close, Horsham RH13 6HA
Review Us
9.6 54 Reviews
  • Glen Arun Nursing Home, Horsham
Glen Arun is set in generous well-maintained gardens. Located on the outskirts of Horsham in a quiet cul-de-sac, backing onto rolling fields, it is conveniently located for Horsham town centre and main transport systems.

There are 36 single rooms, 10 en suite which are well decorated. A full complement of staff including 24-hour nurses, carers, daily freshly cooked meals, daily activities and a full range of other services.
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Care Provided by Glen Arun Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Nursing Care: from £1800
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1900

These prices are only a guideline, please contact Glen Arun Nursing Home to find out the exact price for your requirements.

Contact Glen Arun Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Glen Arun Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Neema Clinton (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1960
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (0)

Visiting

  • The home are facilitating indoor and outdoor visits

Parking

  • Free parking

Glen Arun Nursing Home Reviews (54)

9.6

Glen Arun Nursing Home has a Review Score of 9.6 (9.601) out of 10, based on 12 reviews in the last 2 years.
Over all time Glen Arun Nursing Home has 54 reviews.

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Review from Ian S (Son of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always friendly staff - who care about what they do.


Glen Arun is always immaculately clean / tidy. the atmosphere is calm and safe for the residents.


My mum is clearly happy here & I am very happy with our decision.

Reply from Jade Tauli, Deputy manager at Glen Arun Nursing HomeHi Ian, Thank you so much for your lovely feedback. We're delighted to hear that you're happy with Glen Arun and that mum feels safe, calm, and well cared for. It really means a lot to us to know we've helped make the right decision for your family.
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Review from Neil S (Son of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent staff, happy and helpful and very caring. Good management team with positive outlook, nothing is too much trouble. Great environment with many activities for residents. Very good cleanliness.
Reply from Jade Tauli, Deputy manager at Glen Arun Nursing HomeThank you very much for your lovely feedback.
We are delighted to hear your positive comments about our staff, management team, environment, activities, and cleanliness. Your kind words are greatly appreciated and will be shared with the whole team, who work very hard to provide a caring and welcoming environment for our residents.
Thank you again, Neil for taking the time to share your experience and for your support.
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Review from Joseph G (Son of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Glen Arun for over 2 years. There were minor issues with the transition to the care home, however any gaps in the required processes have now been addressed by the change in management. Although quite weak and confused when she arrived at the care home, the staff have always
ensured that her best interests and personal requirements have been considered, and she is now happy in a regular daily routine. Communication with the management is clear so as a family we are always aware of what is planned and any medical concerns that they have, which gives us great peace of mind. Food is of a good standard, and residents are encouraged to take part in a range of activities. All staff are friendly and very welcoming when we visit. So, our overall experience is of an excellent care home which always has the residents' interests at its heart, and which is open and transparent in all its dealings with their relatives.
Reply from Jade Tauli, Deputy manager at Glen Arun Nursing HomeThank you so much for taking the time to share such thoughtful and positive feedback about mum's experience at Glen Arun.
We are delighted to hear that she has settled well and is happy in her daily routine. Your kind words about our staff, communication, food, and activities mean a great deal to us. We also appreciate your understanding during the earlier transition period and are pleased that the improvements made have had a positive impact. Providing care that is centred on each resident's best interests, while maintaining open and transparent communication with families, is very important to us. It is truly rewarding to know that this gives you peace of mind.
Thank you again, Joseph for your trust and support. We look forward to continuing to care for her and to working closely with your family.
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Review from Lynn S (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Glen Arun for 18 months. The care is wonderful the staff are fantastic so friendly so helpful and very caring. The home is beautiful very clean and very modern. They do so many things with the patients lots of music, arts and crafts. My mum has dementia and I wouldn't want her
to be anywhere else its such a wonderful place .
Reply from Jade Tauli, Deputy manager at Glen Arun Nursing HomeThank you so much, Lynn for your kind words and wonderful feedback. We truly take great pride in everything we do, and it means so much to know that our hard work and caring approach are being recognised. Our team is dedicated to providing a safe, welcoming, and engaging home for all our residents, and we are delighted to hear that mum is happy and well cared for at Glen Arun. Thank you again for taking the time to share your experience - it really means a lot to us.
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Review from L W (Niece of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We knew the care given by all the staff at Glen Arun was wonderful, as they look after my mother. Therefore, when my aunt and uncle (both in their 90s) needed to move out of their home into somewhere where they could received the care and support for both their personal and medical needs, Glen Arun
was the logical choice. They have now been there about 18 months and have really settled in well. They both enjoy the companionship of others in the Day Room and participating in the events with the staff. Even though we visit them several times a week, it's lovely to see them pop up in the Facebook posts enjoying themselves. On occasions when one or other is unwell and stays in bed, we know that there are staff checking on them regularly to make sure their needs are met. We cannot fault anything about the Care Home or the staff - they are all brilliant.
Reply from Jade Tauli, Deputy manager at Glen Arun Nursing HomeThank you so much for taking the time to share such wonderful feedback. Your kind words truly mean a great deal to all of us at Glen Arun, and we take them with immense pride. It is incredibly rewarding to hear how well your family(Aunt &Uncle) settled in and how much they enjoy the companionship, activities, and day-to-day life within the home. Knowing that you feel reassured about the care and support they receive-especially during times when they are unwell-means everything to our team.
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Review from M R (Daughter of Resident) published on 25 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When visiting the staff are courteous and friendly. In the lounge staff are very patient with residents and attentive. Staff encourage residents to eat drink and join in with activities. Rooms are clean and clothes are hung up or put away properly. The menu shows that residents get wholesome familiar
food such as fish and chips, shepherds pie, roast dinner, syrup sponge and fruit crumble. A very homely home.
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Review from Sandra G (Daughter of Resident) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent 6 months in Glen Arun and the care and kindness he received was amazing.
During the last few weeks we were updated on his health frequently in the most caring and compassionate way.
On the days leading up to Dad's passing both he and our family were treated with dignity and kindness.
We
spent a lot of time with Dad during his stay and even at the end we could be there as long as we wanted with constant visits from nurses, carers, and the Manager.
I cannot fault this care home and everyone that works there
Reply from Neema Clinton, Manager at Glen Arun Nursing HomeThank you for your loving and kind words , we are also very happy that dad had his final moments with his loved ones around. Keep in touch and feel free to visit us with mum.
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Review from Kevin B (Son of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted to Glen Arun after a stay in hospital and the home environment was no longer suited to her care requirements. During her time at the care home she was cared for with dignity, respect & compassion. As a family we were constantly updated with any changes to mums care.
The fact that
all the staff are employed by the home and are not agency staff means there is a sense of pride & community among them. It also ensures a continuity of familiar faces for the residents, which helps to build a level of trust & friendship.
I only hope when my time comes, I am fortunate enough to receive the same level of care. Thank you everyone at Glen Arun.
Reply from Neema Clinton, Manager at Glen Arun Nursing HomeThank you for your kind words . Please feel free to visit us with dad on next week for the open day events starts from 17th to 20th . Thank you Neema
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Review from Jo S (Daughter-in-law of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad arrived at Glen Arun in March 2025, straight from Hospital. All the staff at the treated him with dignity and respect. They looked after him wonderfully right up to his passing on May the 13th.
As a family, we were very happy with the care Pop received.
would highly recommend Glen Arun Nursing
Home.
Reply from Neema Clinton, Manager at Glen Arun Nursing HomeThank you for your lovely compliment , Pop was with us very little time but we are still remember his humour sense and smile. Definitely your kind words will pass it to the staff .
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Review from Julie S (Daughter of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the time my mum was at Glen Arun we found the care and support not only to my mum but our family in this difficult time for us as amazing my mum really was happy there and with the staff which was a great comfort to us. Glen Arun Nursing Home truly is a great home in everything that you could possibly
wish for, for your family member. Would highly recommend.
Reply from Neema Clinton, Manager at Glen Arun Nursing HomeHi Julie, Thank you for your kind words for appreciating our service .
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Review from Sharon N (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my mum arrived at Glen Arun Nursing Home, I felt a sense of relief and calm. We were all welcomed so warmly and each and every member of staff who we came into contact with gave us the feeling that my mum would be not only well looked after but genuinely cared for. She was only, sadly
at Glen Arun for a few days of end-of-life care before she passed away. During those few days though she was kept so comfortable, warm and safe and that meant so much to me after all the confusion and anonymity of the hospital environment. Thank you to Glen Arun for making my mum's last days so peaceful.
Reply from Neema Clinton, Manager at Glen Arun Nursing HomeThank you for your kind words and please feel free to visit us any time.
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Review from Bryan O (Son of Resident) published on 20 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Glen Arun were amazing so friendly and my father was very happy and well looked after the nursing home is undergoing a great deal of work but has been very well kept. I could not have wished for more.
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Review from Tim S (Power of Attorney of Resident) published on 10 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am delighted with the care my friend is receiving, and every time I visit, the staff are very welcoming and helpful. They always find the time to update me on matters, and the management team are very personable. The move to this home has stabilised my friend's health, and he is encouraged to keep
his mind active. I am confident that my friend is in a safe and homely environment.
Reply from Neema Clinton, Manager at Glen Arun Nursing HomeThank you for the kind words, and I will share them with the staff team.
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Review from Lawrence B (Friend of Resident) published on 28 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my friend on 21st June, he had been transferred from East Surrey hospital to have palliative care at the home. I couldn't have been more impressed with the comfortable room that he had been given, or the caring, cheerful staff attending to him. A difficult time, but I'm confident that Alan
couldn't be in a better place.
Reply from Kelly Heeres, Manager at Glen Arun Nursing HomeThank you very much for your kind words. We really appreciate it.
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Review from G G (Wife of Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot thank you enough for the excellent care you gave my husband, nothing was too much trouble. His privacy was respected. The kind staff were always positive, caring and encouraging. They were also chatty and fun when needed to be. The food was good with excellent choices and the chef was always
happy to make spicy side dishes as requested. My husband enjoyed hearing about the staff's interests and families. I appreciated all the information given to both myself and my sons regarding my husband's care.
Reply from Kelly Heeres, Manager at Glen Arun Nursing HomeThank you very much for your kind words. We really appreciate it.
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Review from D J (Son of Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout my father's time at Glen Arun Nursing Home, the management and all of the staff have looked after him so well. We cannot praise the management and staff enough.
Reply from Kelly Heeres, Manager at Glen Arun Nursing HomeThank you very much for your kind words. We really appreciate it.
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Review from L W (Daughter of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Glen Arun Nursing Home for over a year now. The care she has received has been wonderful from all the staff; the care staff and support staff. Thank you!
Reply from Kelly Heeres, Manager at Glen Arun Nursing HomeThank you very much for your kind words. We really appreciate it.
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Review from Morwenna G (Friend of Resident) published on 9 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Glen Arun Nursing Home is very caring. All the staff are exceptional in every way. Always time to care and chat with us as a friend of a resident. Always offers a cup of tea or coffee and a biscuit and make sure we have chairs to sit on. The home manager is one in a million - caring and always ready
to see us and chat about our friend and is in constant touch with emails if we have any questions.
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Review from Robert C (Son of Resident) published on 27 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a challenging start because of her dementia, the staff helped my mother settle in. They also tried to involve her in the various activities available but she chose not to. I was very satisfied with the way my mother was looked after during her year-long stay at Glen Arun Nursing Home. I found
the staff to be attentive and caring and I was kept informed and made welcome on my visits. Throughout her stay, she was treated well which I found reassuring, especially in her final weeks. Thanks to all of the staff.
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Review from J D (Daughter of Resident) published on 18 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum loved it at Glen Arun. It's the people/staff that make the home what it is. They were so helpful and caring, nothing was too much trouble. Thank you all.
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Current Review Score: 9.6 (9.601)

Overview of Review Score

The Review Score of 9.6 (9.601) out of 10 for Glen Arun Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.801 for Glen Arun Nursing Home is calculated as follows: ( (116 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 141 Ratings = 4.801
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Glen Arun Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Glen Arun Nursing Home

What types of Care is Glen Arun Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Glen Arun Nursing Home have?

There are 54 Single Rooms.

What are the Facilities & Services at Glen Arun Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glen Arun Nursing Home to the centre of Horsham?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glen Arun Nursing Home to verify any information. View our terms and conditions. Glen Arun Nursing Home has an Enhanced Service - more info.