Glen Arun Nursing Home

My mother has been at Glen Arun Nursing Home for over a year now. The care she has received has been wonderful from all the staff; the care staff and support staff. Thank you!

Glen Arun Nursing Home is very caring. All the staff are exceptional in every way. Always time to care and chat with us as a friend of a resident. Always offers a cup of tea or coffee and a biscuit and make sure we have chairs to sit on. The home manager is one in a million - caring and always ready to see us and chat about our friend and is in constant touch with emails if we have any questions.

After a challenging start because of her dementia, the staff helped my mother settle in. They also tried to involve her in the various activities available but she chose not to. I was very satisfied with the way my mother was looked after during her year-long stay at Glen Arun Nursing Home. I found the staff to be attentive and caring and I was kept informed and made welcome on my visits. Throughout her stay, she was treated well which I found reassuring, especially in her final weeks. Thanks to all of the staff.

Mum loved it at Glen Arun. It's the people/staff that make the home what it is. They were so helpful and caring, nothing was too much trouble. Thank you all.

My mother came to Glen Arun Nursing Home for end-of-life care after six months in hospital. Glen Arun was amazing - spotlessly clean, brilliant carers and nothing was too much trouble. I would thoroughly recommend this home!

When the time comes to place a much loved person into a home it is a very hard and sad decision, unfortunately this time came with my Mum who broke her hip and was in the latter stages of Alzheimer's. The moment I met the manager and discussed my concerns and needs my worries were put to ease. I was anxious that she would be just left in her room like a previous home but this was never the case and they gaged it perfectly her requirements; hence why she looked so much happier. I have only high praise for everyone that works there, the fabulous manager, nurses, carers, chef, caterers and also the lovely laundry lady. Mum always looked immaculate which meant a lot to me as before Alzheimer's took a hold this was very important to her. I cannot think of any negatives - yes maybe the rooms look a little dated, however, they are spotlessly clean and there is nothing stopping you making it feel more homely. So not really a negative, just an observation. Thank you so very much.

I am so grateful that Mum is in Glen Arun, I would fully recommend it to anyone.

This is my mother's second year at Glen Arun Nursing Home. She is 97 and following a broken hip and a bout of Covid, she is now at Glen Arun and doubly incontinent and quite severely cognitively impaired. She needs constant help, even to eat and drink. The staff at Glen Arun are wonderful; very attentive, kind and patient; and very skilled at raising her spirits and making her laugh. She is never left alone in her room for long and her wishes and her dignity are always respected. As a family, it gives us great peace of mind to know that my mother is so well cared for.

I feel that Glen Arun is a warm, caring and welcoming home for Mum and I am pleased that I chose the home for her.

I always find the staff very friendly and helpful and they are lovely with my mum and nothing is too much trouble.

Very pleased and relieved to report that my sister has settled well and happily at Glen Arun and her general health and appearance have much improved. Her care seems to be excellent and the staff take a lot of trouble to be friendly and talk to her all the time. What we can see looks very clean and she loves the meals. Because of Covid restriction we have only seen the conservatory and bedroom. The staff we have encountered are very pleasant and helpful.

The staff were very welcoming and took the time to get to know my brother. The nursing team were extremely competent with his medical needs. The management wasn't above and beyond. Very caring and efficient with my brother's care and discharge home. I am so grateful for the support they also gave me.

The food is varied and she loves it. The room is always clean and tidy as seen on rare visits. We have only been in the conservatory for our visits.

I note the fees have quite a hefty increase. I note also, a massive new extension is to be built at the rear.

My mother has received excellent care from all staff. The manager has spoken with me and explained everything to me also answered any questions or worries I might have to my complete satisfaction and understanding. They have all kept my mother pain free and treated her with respect and compassion. I cannot praise Glen Arun enough.

All of the staff are very caring and helpful. Nothing is too much trouble. Very pleased with everything no regrets whatsoever.

Since my partner has been in Glen Arun she has improved enormously owing to the carers and management for which I am very grateful for their care and consideration.

I will always be thankful to the staff and General Manager at the Glen Arun Care Home. My mother, who suffered from severe dementia and required assistance for the most basic of functions, spent her last 3 months in this home where she was happy and well cared for by the fantastic staff. With the family visiting almost daily, we were always made to feel welcome by the accommodating team and could clearly see the care and dignity with which the residents were treated. My mother always appeared well-kempt and content. The home, complete with a lovely garden, was clean and had plenty of activities to help entertain the residents. This was not the first home we chose but it was the last, I could not recommend Glen Arun highly enough, it was all we could want.

The care given to my mother in the six months here gave our family complete peace of mind. Management and staff all do an excellent job in their roles, and I would not hesitate to recommend this care home, in pleasant surroundings with a good activity programme. Unfortunately, due to Covid restrictions, staff were working under difficult circumstances, but well done to all. The proposed building works will make this home even better.

Glen Arun looked after my mother with extreme care for six months. All staff very caring and helpful. Both management and administration were always available to discuss issues. Nice home with pleasant surroundings/grounds. In normal circumstances, good activities programme, but unfortunately due to Covid, many had to be cancelled. My mother felt safe and secure, and I would have no hesitations in recommending Glen Arun. The new building plans can only be a bonus.