My father had three strokes since the passing on my mother in 2018, long months in hospital until being moved to this home in 2024, however still had full mental capacity. As a result of this because he could speak up for himself and raised a complaint, the management decided 2 weeks before
Christmas to give him 14 day notice, then start stating invoices unpaid. Just to advise all invoices were paid in full and witnessed by bank. The care was inadequate as gave too much medication or missed. Would fail to to give the alarm button so could not contact careers for assistance. Would just leave in room. When requested information on invoices they decline to send and then make figures up and no proof ever provided.
26 February 2025
I am the sister of a resident. My brother has been in care at Claremont Park for 6 weeks ending 31st January 2025 - and I can say he really enjoyed being there. My view is that it is friendly, homely, efficiently run and spotlessly clean. The staff are very helpful and kind, I was impressed.
19 February 2025
My mother moved in here recently after spending a month in hospital. We have found the staff and management to be extremely helpful with all aspects of helping with mum and even make dad and everyone else who visits feel extremely welcome.
17 December 2024
I've always found the staff to be very friendly and very affectionate with my mother. They are attentive and engage her in conversation regularly, as well as offering her frequent drinks to keep her hydrated. My mum is a wanderer and she is given space to do so, but the staff always keep an eye on
her whilst still giving her independence. I feel she is supported to be herself whilst still being provided with a high level of care to look after her health and mental well being. I feel the home itself provides a safe environment and the walled garden gives the residents access to light and fresh air whilst still being quiet and restful. My mum really enjoys walking round outside when the weather is fine. I would highly recommend this home & especially the staff.
15 June 2022
The care given and rooms are beautiful. So warm and welcoming the staff are. Manager is brilliant and I was even offered lunch while visiting my friend, the food was delicious. If I can't visit, there is so much to do in the home with skittles and gardening groups. My friend's hair has never looked
so good. Wonderful!
29 June 2021
Despite very difficult circumstances in COVID times the management and staff could not have been nicer and more professional in ensuring our mum was safe and comfortable. Brilliant regular communication helped at times as Mum adjusted to a new post-stroke life and few family visits. Lovely staff and
environment with garden space a welcome bonus.
01 June 2021
Great staff and brilliant location and amenities. Kept well informed about what was happening in the care home and all the COVID changes and what we could do.
31 May 2021
Claremont Park Nursing Home have made my mother most welcome and settled. This has been a difficult time for myself and family. To watch your mother decline through dementia and other health issues. My mother like most people feel they can still cope on their own, reality is they cannot. I can sleep
at night now rest assured my mother is in good care and with friendly and competent staff. Thank you.
27 May 2021
More than pleased with the care my sister receives, the staff are professional plus cheerful and kind, my sister is treated with dignity and respect at all times.
The result is my sister is happy, safe, content.
18 May 2021
My father seems very well cared for. Staff are affectionate and take the time to work around any anxiety or frustration he occasionally expresses. Thank you all.
18 May 2021
As we have been unable to visit I am unable to say how the home is to reside in for my auntie and she is unable to tell me as she has dementia and cannot hear when I call and speak to her. There seem to have been good changes since the new manager has taken over but I am unable to comment if this is
just due to more social media contact than the previous manager. I am hopeful however that the new manager will make great improvements to the care home.
18 May 2021
Our family feels very lucky that my sister is in such a good place. The staff are doing their best to make her comfortable and secure. Thanks to their hard work, there were no cases of COVID-19 during the pandemic. My sister's condition significantly deteriorated but the carers and all the staff are
working very hard to meet her needs.
10 December 2020
My mum has been in Claremont Park for the last 4 years.
The care she has received has been excellent! The staff, from kitchen to domestic to nursing staff are all wonderful. All the staff have been there for years, the atmosphere between them is great, always happy to help or answer questions and
spend time with you when you visit. We were really lucky to have Mum in such a friendly, happy, extremely clean and caring home.
28 June 2019
My relative wasn't the easiest when she first went to Claremont Park and they treated her with respect and dignity. This wonderful care has continued for the three-plus years she has lived there. The staff are also extremely friendly, showing care to us relatives. The family could not be happier
with Claremont Park.
Latest Reviews for Claremont Park Nursing Home
18 March 2025
My father had three strokes since the passing on my mother in 2018, long months in hospital until being moved to this home in 2024, however still had full mental capacity. As a result of this because he could speak up for himself and raised a complaint, the management decided 2 weeks before
Christmas to give him 14 day notice, then start stating invoices unpaid. Just to advise all invoices were paid in full and witnessed by bank. The care was inadequate as gave too much medication or missed. Would fail to to give the alarm button so could not contact careers for assistance. Would just leave in room. When requested information on invoices they decline to send and then make figures up and no proof ever provided.
26 February 2025
I am the sister of a resident. My brother has been in care at Claremont Park for 6 weeks ending 31st January 2025 - and I can say he really enjoyed being there. My view is that it is friendly, homely, efficiently run and spotlessly clean. The staff are very helpful and kind, I was impressed.
19 February 2025
My mother moved in here recently after spending a month in hospital. We have found the staff and management to be extremely helpful with all aspects of helping with mum and even make dad and everyone else who visits feel extremely welcome.
17 December 2024
I've always found the staff to be very friendly and very affectionate with my mother. They are attentive and engage her in conversation regularly, as well as offering her frequent drinks to keep her hydrated. My mum is a wanderer and she is given space to do so, but the staff always keep an eye on
her whilst still giving her independence. I feel she is supported to be herself whilst still being provided with a high level of care to look after her health and mental well being. I feel the home itself provides a safe environment and the walled garden gives the residents access to light and fresh air whilst still being quiet and restful. My mum really enjoys walking round outside when the weather is fine. I would highly recommend this home & especially the staff.
15 June 2022
The care given and rooms are beautiful. So warm and welcoming the staff are. Manager is brilliant and I was even offered lunch while visiting my friend, the food was delicious. If I can't visit, there is so much to do in the home with skittles and gardening groups. My friend's hair has never looked
so good. Wonderful!
29 June 2021
Despite very difficult circumstances in COVID times the management and staff could not have been nicer and more professional in ensuring our mum was safe and comfortable. Brilliant regular communication helped at times as Mum adjusted to a new post-stroke life and few family visits. Lovely staff and
environment with garden space a welcome bonus.
01 June 2021
Great staff and brilliant location and amenities. Kept well informed about what was happening in the care home and all the COVID changes and what we could do.
31 May 2021
Claremont Park Nursing Home have made my mother most welcome and settled. This has been a difficult time for myself and family. To watch your mother decline through dementia and other health issues. My mother like most people feel they can still cope on their own, reality is they cannot. I can sleep
at night now rest assured my mother is in good care and with friendly and competent staff. Thank you.
27 May 2021
More than pleased with the care my sister receives, the staff are professional plus cheerful and kind, my sister is treated with dignity and respect at all times.
The result is my sister is happy, safe, content.
18 May 2021
My father seems very well cared for. Staff are affectionate and take the time to work around any anxiety or frustration he occasionally expresses. Thank you all.
18 May 2021
As we have been unable to visit I am unable to say how the home is to reside in for my auntie and she is unable to tell me as she has dementia and cannot hear when I call and speak to her. There seem to have been good changes since the new manager has taken over but I am unable to comment if this is
just due to more social media contact than the previous manager. I am hopeful however that the new manager will make great improvements to the care home.
18 May 2021
Our family feels very lucky that my sister is in such a good place. The staff are doing their best to make her comfortable and secure. Thanks to their hard work, there were no cases of COVID-19 during the pandemic. My sister's condition significantly deteriorated but the carers and all the staff are
working very hard to meet her needs.
10 December 2020
My mum has been in Claremont Park for the last 4 years.
The care she has received has been excellent! The staff, from kitchen to domestic to nursing staff are all wonderful. All the staff have been there for years, the atmosphere between them is great, always happy to help or answer questions and
spend time with you when you visit. We were really lucky to have Mum in such a friendly, happy, extremely clean and caring home.
28 June 2019
My relative wasn't the easiest when she first went to Claremont Park and they treated her with respect and dignity. This wonderful care has continued for the three-plus years she has lived there. The staff are also extremely friendly, showing care to us relatives. The family could not be happier