Submit a Review for Whim Hall Care Centre
Whim Estate, Lamancha, West Linton, EH46 7BD
View full details of Whim Hall Care CentreLatest Reviews for Whim Hall Care Centre
13 January 2026
Our family are delighted with the excellent care of my father in law since admission last summer . The Staff are extremely welcoming friendly and attentive and my father in law is very happy and settled in Whim Hall. He has a lovely homely room , enjoys the activities, food and company of others .
The Home is always clean , tidy and nicely decorated . Such a lovely homely setting in the country which has been an excellent choice .
13 January 2026
My Aunt has been in Whim Hall Care Home for over 5 years and I would like to thank the Staff and Management for the care that was provided for my Aunt. Staff were always approachable. Nothing was too much trouble and anything that was asked of the Carers was promptly attended to. My Aunt was
treated with respect and dignity at all times and she was always at ease when Staff were interacting with her. She enjoyed the musical entertainment, church services and visits from Holly the dog. I was always welcomed when I visited and informed of how my Aunt was getting on, as things were not always easy due to her condition. Visiting was always a pleasure and cups of tea readily available. Thank you everyone at Whim Hall.
09 January 2026
My brother was accepted into Whim Hall after a distressing and extended stay in hospital while awaiting an acceptable care package.
My family and I reside overseas and we are my brother's only relatives. While he has excellent friends who have supported him with his dementia journey, Whim has been
his rescue. We visited during the month of November and whilst my brother had only been living there for 6 weeks, his friends noted a change in his well being. He is enjoying the engagement with staff members, he remarks on the food as being very good and plenty of it. He loves that his clothes return washed to him every day. Whilst he is unhappy with his medical condition he says he feels happy at Whim and feels he is being well cared for. On my visits to Whim I could witness some very lovely caring being offered to other residents. Aged care is not an easy job and in many ways under appreciated, I hope the staff at Whim know we fully appreciate their high level of professionalism.
17 December 2025
My Aunt has been a resident at the Whim Hall since 2020 unfortunately she was put in there due to the covid pandemic as there was no other place due to the pandemic . Our family are open minded so we hoped that her stay would be comfortable and pleasant . As time went on we found this to be a
totally different senario although the staff then were able to supply entertainment and communication to the residents this changed over a peiod of time as staff left , after continuous visits we found residents being left in chairs with no one around , lack of staff to answer the door and a couldnt care attitude when residents became upset . The lack of one to one support is non existant and we witnessed a resident leaving through a alarmed door onto a snow laden staircase and it took 20 mins for staff to become aware of this incident . The encouragement of keeping up fluids due to the heat in the place is sorely lacking and the staff try their best . The place should be closed.
04 September 2025
My mother has been a resident for coming on 3 years. She is chair bound suffers from dementia and can be very difficult with temper tantrums and abuse.
The staff are brilliant at dealing with her being able to calm her and restore her to normality.
More than happy with her care.
03 September 2025
Mum is really happy in this care home. Staff are very good with the residents and friendly to visitors. The room and common areas all smell clean and fresh, mum's personal care is good and mum enjoys the food provided. We checked out care homes in our area before placing mum here, and we're happy
that we have made the right choice and that mum is being well cared for.
05 March 2025
My mother-in-law has been in Whim Hall for 2 years now and the treatment she receives is excellent. The staff are all very caring, patient and professional. They quickly deal with any queries I have. Her care is fantastic, I would recommend this care home to anyone who requires care for their loved
one.
They have a great partnership with the GP's and treatment has been quick when GP has been needed.
A fabulous team - keep up the excellent care.
26 February 2025
My mum has been a resident in Whim Hall since January 2023. I am pleased to say the standard of care my mum has received is excellent. The staff, including the manager, go above and beyond what's expected of them. I have personally experienced this. I got married last year and the manager assisted
my mum to my wedding on her day off.
06 January 2025
The atmosphere in the home is always positive, happy and supportive. My mother likes the activities, particularly the parties! Whenever I see my mother she reports that she is happy and enjoying herself, and I enjoy my visits. I always leave with a smile on my face. The staff are obviously motivated
to maintain the positive and supportive environment and work hard at doing so.
07 February 2024
I’m ashamed that Whim Hall is still receiving more people to live there. It lacks direction from the management, the knowledge to simply care for a person with dignity and compassion. My father-in-law was stripped of his dignity and the will to live. We had no choice but to removed him from there,
but sadly he has died since. Whim Hall is a disgrace.
05 June 2023
I don’t know where to begin, Whim Hall has been and was my uncle's home for the last months of his life, his intentions were always to go home as he was only a resident awaiting a package of care. The staff went the extra mile for him and also myself on a number of occasions. My uncle shall we say
was a character and was set in his ways, he was immaculate on every occasion I visited and I add my visits were never booked so no prep was ever done for me coming, his room was always immaculate. I want to say a huge thanks to two ladies in particular, the compassion you showed I will never forget.
18 May 2023
Very happy to see our Dad is being well looked after at Whim Hall. The care home is well-maintained, clean and tidy and the team are friendly and caring.
The manager and her great team are always available to speak to us about our Dad and they take a genuine interest in his wellbeing.
Our Dad
has come on leaps and bounds since taking up residence at Whim Hall and has started eating well again, as well as taking regular exercise.
As such he appears much happier and more like his old self. We are very pleased with the move.
09 February 2023
Mum arrived in Whim Hall in November 2022. She seems content and well looked after. I know she can be awful at times, but staff take it in their stride and smile.
23 January 2023
I had the most wonderful Christmas ever in my lifetime. We were made to feel special individually. I enjoyed my Christmas dinner, we were given too much to eat. The entertainment was first class, including a visit from Father Christmas and our families were invited too. The care and attention are
first class, nothing is too much trouble. I feel truly blessed to have been given a place here to end my life.
21 December 2022
I have been very well looked after her and if I did not have a home with a husband in it, I would be more than happy to remain here.
21 December 2022
We were anxious about my mum having to move to a care home due to no care being available. Our worries have been alleviated at Whim Hall Care Centre. My mum (and our whole family) have been welcomed warmly by all staff at the Care Centre. We are always included in social events here and can visit at
times that suit us. My mum eats well here and is well cared for. She enjoys group/craft activities and regular entertainment. Whim Hall is a home away from home. My mum's room is comfortable and peaceful.
28 November 2022
My mum was only a resident for a short time before she returned to a facility nearer home.
We found all staff to be kind and caring. Everyone kept us well-informed on her care. Thank you to all members of staff for their excellent care.
16 November 2022
Whim Hall Care Centre is an excellent care home with a very professional and caring manager and staff. The home's facilities are warm and inviting. The staff and her accommodation could not be faulted in any way. The entertainment provided is very good too and this is important for the residents. A
highly recommended care home.
14 November 2022
Mum was admitted in May 2022. Nice, comfortable room with a good view, clean and good facilities. The staff are very welcoming, informative and approachable at any time.
16 August 2022
My brother has settled into Whim Hall very well, with the care and patience of all staff. His room is kept very clean and food is always well presented. I am always kept informed and updated on all his care. All staff is very cheerful and helpful.
Latest Reviews for Whim Hall Care Centre
13 January 2026
Our family are delighted with the excellent care of my father in law since admission last summer . The Staff are extremely welcoming friendly and attentive and my father in law is very happy and settled in Whim Hall. He has a lovely homely room , enjoys the activities, food and company of others .
The Home is always clean , tidy and nicely decorated . Such a lovely homely setting in the country which has been an excellent choice .
13 January 2026
My Aunt has been in Whim Hall Care Home for over 5 years and I would like to thank the Staff and Management for the care that was provided for my Aunt. Staff were always approachable. Nothing was too much trouble and anything that was asked of the Carers was promptly attended to. My Aunt was
treated with respect and dignity at all times and she was always at ease when Staff were interacting with her. She enjoyed the musical entertainment, church services and visits from Holly the dog. I was always welcomed when I visited and informed of how my Aunt was getting on, as things were not always easy due to her condition. Visiting was always a pleasure and cups of tea readily available. Thank you everyone at Whim Hall.
09 January 2026
My brother was accepted into Whim Hall after a distressing and extended stay in hospital while awaiting an acceptable care package.
My family and I reside overseas and we are my brother's only relatives. While he has excellent friends who have supported him with his dementia journey, Whim has been
his rescue. We visited during the month of November and whilst my brother had only been living there for 6 weeks, his friends noted a change in his well being. He is enjoying the engagement with staff members, he remarks on the food as being very good and plenty of it. He loves that his clothes return washed to him every day. Whilst he is unhappy with his medical condition he says he feels happy at Whim and feels he is being well cared for. On my visits to Whim I could witness some very lovely caring being offered to other residents. Aged care is not an easy job and in many ways under appreciated, I hope the staff at Whim know we fully appreciate their high level of professionalism.
17 December 2025
My Aunt has been a resident at the Whim Hall since 2020 unfortunately she was put in there due to the covid pandemic as there was no other place due to the pandemic . Our family are open minded so we hoped that her stay would be comfortable and pleasant . As time went on we found this to be a
totally different senario although the staff then were able to supply entertainment and communication to the residents this changed over a peiod of time as staff left , after continuous visits we found residents being left in chairs with no one around , lack of staff to answer the door and a couldnt care attitude when residents became upset . The lack of one to one support is non existant and we witnessed a resident leaving through a alarmed door onto a snow laden staircase and it took 20 mins for staff to become aware of this incident . The encouragement of keeping up fluids due to the heat in the place is sorely lacking and the staff try their best . The place should be closed.
04 September 2025
My mother has been a resident for coming on 3 years. She is chair bound suffers from dementia and can be very difficult with temper tantrums and abuse.
The staff are brilliant at dealing with her being able to calm her and restore her to normality.
More than happy with her care.
03 September 2025
Mum is really happy in this care home. Staff are very good with the residents and friendly to visitors. The room and common areas all smell clean and fresh, mum's personal care is good and mum enjoys the food provided. We checked out care homes in our area before placing mum here, and we're happy
that we have made the right choice and that mum is being well cared for.
05 March 2025
My mother-in-law has been in Whim Hall for 2 years now and the treatment she receives is excellent. The staff are all very caring, patient and professional. They quickly deal with any queries I have. Her care is fantastic, I would recommend this care home to anyone who requires care for their loved
one.
They have a great partnership with the GP's and treatment has been quick when GP has been needed.
A fabulous team - keep up the excellent care.
26 February 2025
My mum has been a resident in Whim Hall since January 2023. I am pleased to say the standard of care my mum has received is excellent. The staff, including the manager, go above and beyond what's expected of them. I have personally experienced this. I got married last year and the manager assisted
my mum to my wedding on her day off.
06 January 2025
The atmosphere in the home is always positive, happy and supportive. My mother likes the activities, particularly the parties! Whenever I see my mother she reports that she is happy and enjoying herself, and I enjoy my visits. I always leave with a smile on my face. The staff are obviously motivated
to maintain the positive and supportive environment and work hard at doing so.
07 February 2024
I’m ashamed that Whim Hall is still receiving more people to live there. It lacks direction from the management, the knowledge to simply care for a person with dignity and compassion. My father-in-law was stripped of his dignity and the will to live. We had no choice but to removed him from there,
but sadly he has died since. Whim Hall is a disgrace.
05 June 2023
I don’t know where to begin, Whim Hall has been and was my uncle's home for the last months of his life, his intentions were always to go home as he was only a resident awaiting a package of care. The staff went the extra mile for him and also myself on a number of occasions. My uncle shall we say
was a character and was set in his ways, he was immaculate on every occasion I visited and I add my visits were never booked so no prep was ever done for me coming, his room was always immaculate. I want to say a huge thanks to two ladies in particular, the compassion you showed I will never forget.
18 May 2023
Very happy to see our Dad is being well looked after at Whim Hall. The care home is well-maintained, clean and tidy and the team are friendly and caring.
The manager and her great team are always available to speak to us about our Dad and they take a genuine interest in his wellbeing.
Our Dad
has come on leaps and bounds since taking up residence at Whim Hall and has started eating well again, as well as taking regular exercise.
As such he appears much happier and more like his old self. We are very pleased with the move.
09 February 2023
Mum arrived in Whim Hall in November 2022. She seems content and well looked after. I know she can be awful at times, but staff take it in their stride and smile.
23 January 2023
I had the most wonderful Christmas ever in my lifetime. We were made to feel special individually. I enjoyed my Christmas dinner, we were given too much to eat. The entertainment was first class, including a visit from Father Christmas and our families were invited too. The care and attention are
first class, nothing is too much trouble. I feel truly blessed to have been given a place here to end my life.
21 December 2022
I have been very well looked after her and if I did not have a home with a husband in it, I would be more than happy to remain here.
21 December 2022
We were anxious about my mum having to move to a care home due to no care being available. Our worries have been alleviated at Whim Hall Care Centre. My mum (and our whole family) have been welcomed warmly by all staff at the Care Centre. We are always included in social events here and can visit at
times that suit us. My mum eats well here and is well cared for. She enjoys group/craft activities and regular entertainment. Whim Hall is a home away from home. My mum's room is comfortable and peaceful.
28 November 2022
My mum was only a resident for a short time before she returned to a facility nearer home.
We found all staff to be kind and caring. Everyone kept us well-informed on her care. Thank you to all members of staff for their excellent care.
16 November 2022
Whim Hall Care Centre is an excellent care home with a very professional and caring manager and staff. The home's facilities are warm and inviting. The staff and her accommodation could not be faulted in any way. The entertainment provided is very good too and this is important for the residents. A
highly recommended care home.
14 November 2022
Mum was admitted in May 2022. Nice, comfortable room with a good view, clean and good facilities. The staff are very welcoming, informative and approachable at any time.
16 August 2022
My brother has settled into Whim Hall very well, with the care and patience of all staff. His room is kept very clean and food is always well presented. I am always kept informed and updated on all his care. All staff is very cheerful and helpful.