Submit a Review for East Dean Grange Care Home
Lower Street, East Dean, Eastbourne, BN20 0DE
View full details of East Dean Grange Care HomeLatest Reviews for East Dean Grange Care Home
17 April 2026
Mum has been in East Dean Grange for just over five years. She has loved her time there, and has always said that she is well looked after. In the last days of mum's life, the manager and staff went above and beyond in their care for mum, and called us when mum was nearing her passing so that we
could be with her.
All the staff are friendly and caring. The manager particularly stands out as a caring, helpful and competent person. Thank you for looking after mum.
26 March 2026
Thank you for taking such wonderful care of mum since the Autumn. She has taken a while to settle in and integrate with the other residents, but now seems to be comfortable and accepts her lot. The staff have been great in making her welcome, especially the management. We look forward to a long stay
in this lovely environment.
09 February 2026
We are so pleased with the care that our mum is receiving. The home is well run with a great understanding of how to deal with the problems created by dementia. Mum is always treated with respect, and as members of the family, we are always welcomed and kept informed of how mum is getting on.
03 February 2026
Our mum was given the best care and attention every day of the 9 months that she was resident at East Dean Grange. Every member of staff was kind, considerate and respectful. When mum was in hospital 2 senior members of staff visited her to give her support and reassurance when she was confused and
worried. Mum was so well cared for at end of life and so were our family. We are so grateful to the wonderful team and would recommend this great home to any family looking for a loving home for their loved one.
29 January 2026
My Mum was a resident at East Dean Grange for over 12 Months and was always treated with care and respect. The Staff always used her name and were very patient, I and my sisters were always welcomed on our visits no matter how busy they were.
I will always be grateful knowing that my Mum was so
well cared for in her last days
Many thanks again
Robert
16 January 2026
My mother was at East Dean Grange for nearly three years and during that time she was always treated with care, patience and understanding. The staff are warm and welcoming and always willing to help. We will always be grateful for the care and attention given during her time at the home especially
for the support and extra care at the end of her life.
Thank you
20 October 2025
What can I say about this care home that I haven't already said in the past?
This time it is so painfully difficult for us as family to submit this review. But in order to support the ongoing outstanding work that care staff do it is vitally important that families voices are heard globally!
My
husband was a resident at the Grange for 2 years. On the 7th of October he passed away peacefully in his room surrounded by those who loved him deeply. Heartbreaking as it is for us as a family we never expected to receive the support we did from staff; everyone treated us with respect and dignity.
All Care homes must invest in outstanding leadership, which in turn inspires compassionate skilled care staff. It is evident that the Grange has implemented a leader that is committed to ensuring that staff are well equipped in supporting every individual residents needs.
14 October 2025
East Dean Care Home is a lovely place. The carers are hard working, friendly people. Mum is always playing games and speaks highly of her residents. Thank you for taking care of her.
11 September 2025
My soon to be 96 year old mother has been a resident at East Dean Grange for well over a year now and she has presented quite a few challenges during that time one way or another. However, I can honestly say that the staff at the home have demonstrated nothing but kindness, respect and patience with
her. She seems to have settled now and is far less agitated and when she is it's less often and the excellent Manager ensures that I am fully involved at all times. It's a huge relief to my brother and I to know that mum is being cared for so well. The staff from the housekeepers, care and nursing staff and the Managers are always so good with her and are happy and friendly to us as a family.
26 August 2025
My sister in law has been at East Dean nearly 3 years and in that time (under new management) things have definitely improved.
She is now very settled.
22 July 2025
I am always welcome, my husband's room is always clean and tidy, nice clean towels, very good location of the room. Staff are kind, very friendly to my husband and always offer cake, biscuits and tea, and I always look forward to coming and also I like chatting with other residents and family
members and they are very kind. This is home from home.
09 April 2025
Absolutely excellent in every respect. Sparking clean, lovely food and support staff and especially reception.
17 March 2025
After 18 months living at the Grange with Parkinson's, my husband's health deteriorated quickly. After hospital discharge, it was a relief to him to return to East Dean. The care given was brilliant. So much detail was taken care of. All the staff treated him as a member of the family. His family
was also supported lovingly - right up to the peaceful end.
11 March 2025
My mum was here for 2 weeks respite. She was reluctant to come but the staff were very patient and tried to accommodate her as much as possible.
They were very patient and respectful of her needs and wants.
I was very happy with the home and will be looking to place her here again in the future.
20 January 2025
I find it like being at home. Everyone is kind and helpful. Wouldn't change a thing. Lovely.
20 January 2025
Mum is very happy and settled here and taken care of very well. All the staff are kind and friendly and make sure she is comfortable. They are always very welcoming and cater to everyone's needs. Mum is flourishing here compared to being at home and the socialisation with other residents and staff
has done her so much good. Staff always get her up and engaged and we are lucky to have such dedicated staff.
20 January 2025
I couldn't be more pleased for my wife to be at East Dean Grange Care Home. All the staff are so nice and caring. Everyone has a smile on their faces. My wife is safe, secure and very well looked after. I feel so good that she is happy and looked after better than I.
23 September 2024
My aunt has been at EDG care home for just over a year. Since the new management team has been in place things have drastically improved mainly the atmosphere. My aunt is well cared for, the staff are very kind and patient and she is treated with understanding and patience. Her room is spacious and
has lovely views. Food is showing signs of improvement. I feel there could be more daily activities and encouragement for residents to more more. My aunt does get bored at times but I realise residents with dementia are challenging. I am very happy with the service at EDG Care Home and would recommend it.
17 September 2024
My father is a resident at East Deam Grange Care Home. The home has a family atmosphere, and I am included in that family. The staff are caring and respectful of my father's requirements, they keep me informed as to his progress. All his medical and care needs are met. We are always made welcome at
any time of day to both visits and take him out. I am confident my father is safe and cared for.
06 September 2024
The service is consistent and has been in the care home for 3 years. My mother is safe and gets on well with all the staff.
Latest Reviews for East Dean Grange Care Home
17 April 2026
Mum has been in East Dean Grange for just over five years. She has loved her time there, and has always said that she is well looked after. In the last days of mum's life, the manager and staff went above and beyond in their care for mum, and called us when mum was nearing her passing so that we
could be with her.
All the staff are friendly and caring. The manager particularly stands out as a caring, helpful and competent person. Thank you for looking after mum.
26 March 2026
Thank you for taking such wonderful care of mum since the Autumn. She has taken a while to settle in and integrate with the other residents, but now seems to be comfortable and accepts her lot. The staff have been great in making her welcome, especially the management. We look forward to a long stay
in this lovely environment.
09 February 2026
We are so pleased with the care that our mum is receiving. The home is well run with a great understanding of how to deal with the problems created by dementia. Mum is always treated with respect, and as members of the family, we are always welcomed and kept informed of how mum is getting on.
03 February 2026
Our mum was given the best care and attention every day of the 9 months that she was resident at East Dean Grange. Every member of staff was kind, considerate and respectful. When mum was in hospital 2 senior members of staff visited her to give her support and reassurance when she was confused and
worried. Mum was so well cared for at end of life and so were our family. We are so grateful to the wonderful team and would recommend this great home to any family looking for a loving home for their loved one.
29 January 2026
My Mum was a resident at East Dean Grange for over 12 Months and was always treated with care and respect. The Staff always used her name and were very patient, I and my sisters were always welcomed on our visits no matter how busy they were.
I will always be grateful knowing that my Mum was so
well cared for in her last days
Many thanks again
Robert
16 January 2026
My mother was at East Dean Grange for nearly three years and during that time she was always treated with care, patience and understanding. The staff are warm and welcoming and always willing to help. We will always be grateful for the care and attention given during her time at the home especially
for the support and extra care at the end of her life.
Thank you
20 October 2025
What can I say about this care home that I haven't already said in the past?
This time it is so painfully difficult for us as family to submit this review. But in order to support the ongoing outstanding work that care staff do it is vitally important that families voices are heard globally!
My
husband was a resident at the Grange for 2 years. On the 7th of October he passed away peacefully in his room surrounded by those who loved him deeply. Heartbreaking as it is for us as a family we never expected to receive the support we did from staff; everyone treated us with respect and dignity.
All Care homes must invest in outstanding leadership, which in turn inspires compassionate skilled care staff. It is evident that the Grange has implemented a leader that is committed to ensuring that staff are well equipped in supporting every individual residents needs.
14 October 2025
East Dean Care Home is a lovely place. The carers are hard working, friendly people. Mum is always playing games and speaks highly of her residents. Thank you for taking care of her.
11 September 2025
My soon to be 96 year old mother has been a resident at East Dean Grange for well over a year now and she has presented quite a few challenges during that time one way or another. However, I can honestly say that the staff at the home have demonstrated nothing but kindness, respect and patience with
her. She seems to have settled now and is far less agitated and when she is it's less often and the excellent Manager ensures that I am fully involved at all times. It's a huge relief to my brother and I to know that mum is being cared for so well. The staff from the housekeepers, care and nursing staff and the Managers are always so good with her and are happy and friendly to us as a family.
26 August 2025
My sister in law has been at East Dean nearly 3 years and in that time (under new management) things have definitely improved.
She is now very settled.
22 July 2025
I am always welcome, my husband's room is always clean and tidy, nice clean towels, very good location of the room. Staff are kind, very friendly to my husband and always offer cake, biscuits and tea, and I always look forward to coming and also I like chatting with other residents and family
members and they are very kind. This is home from home.
09 April 2025
Absolutely excellent in every respect. Sparking clean, lovely food and support staff and especially reception.
17 March 2025
After 18 months living at the Grange with Parkinson's, my husband's health deteriorated quickly. After hospital discharge, it was a relief to him to return to East Dean. The care given was brilliant. So much detail was taken care of. All the staff treated him as a member of the family. His family
was also supported lovingly - right up to the peaceful end.
11 March 2025
My mum was here for 2 weeks respite. She was reluctant to come but the staff were very patient and tried to accommodate her as much as possible.
They were very patient and respectful of her needs and wants.
I was very happy with the home and will be looking to place her here again in the future.
20 January 2025
I find it like being at home. Everyone is kind and helpful. Wouldn't change a thing. Lovely.
20 January 2025
Mum is very happy and settled here and taken care of very well. All the staff are kind and friendly and make sure she is comfortable. They are always very welcoming and cater to everyone's needs. Mum is flourishing here compared to being at home and the socialisation with other residents and staff
has done her so much good. Staff always get her up and engaged and we are lucky to have such dedicated staff.
20 January 2025
I couldn't be more pleased for my wife to be at East Dean Grange Care Home. All the staff are so nice and caring. Everyone has a smile on their faces. My wife is safe, secure and very well looked after. I feel so good that she is happy and looked after better than I.
23 September 2024
My aunt has been at EDG care home for just over a year. Since the new management team has been in place things have drastically improved mainly the atmosphere. My aunt is well cared for, the staff are very kind and patient and she is treated with understanding and patience. Her room is spacious and
has lovely views. Food is showing signs of improvement. I feel there could be more daily activities and encouragement for residents to more more. My aunt does get bored at times but I realise residents with dementia are challenging. I am very happy with the service at EDG Care Home and would recommend it.
17 September 2024
My father is a resident at East Deam Grange Care Home. The home has a family atmosphere, and I am included in that family. The staff are caring and respectful of my father's requirements, they keep me informed as to his progress. All his medical and care needs are met. We are always made welcome at
any time of day to both visits and take him out. I am confident my father is safe and cared for.
06 September 2024
The service is consistent and has been in the care home for 3 years. My mother is safe and gets on well with all the staff.