East Dean Grange Care Home

Lower Street, East Dean, Eastbourne BN20 0DE
Review Us
9.8 58 Reviews
  • East Dean Grange Care Home, Eastbourne
East Dean Grange Care Home is situated in the idyllic village of East Dean, Eastbourne. Close to local beauty spots and set in stunning countryside surroundings, East Dean Grange offers residential care in a home from home setting, designed to be welcoming and comfortable for residents and their loved ones.

There are 30 rooms in the home as well as a spacious dining room, living areas to relax and socialise, and a great outdoors space where residents can admire the surrounding countryside views.

The care team deliver bespoke care and support to all residents, meeting their health and wellbeing needs whilst working to make everyday as happy as it can be.
Show East Dean Grange Care Home on the Map

Care Provided by East Dean Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1150
The price(s) shown are provided by the care home. Contact East Dean Grange Care Home for full pricing details and T&Cs.

Contact East Dean Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact East Dean Grange Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • ASA Care Home Ltd
  • Privately Owned

Person in Charge

  • Anita Nepali (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (30)

Visiting

  • The home is situated in the pretty village of East Dean, just a few miles from Eastbourne and the coast. Seven Sisters Country Park is also on the
    doorstep, offering a choice of beautiful walks and a lovely tea room.


    Located in pleasant countryside surroundings, close to all local amenities such as post office, pub, village hall, church, cafes, gift shop, vets and doctors surgery, restaurant and local farmers market, which takes place every Wednesday.

Parking

  • There is onsite parking available.

East Dean Grange Care Home Reviews (58)

9.8

East Dean Grange Care Home has a Review Score of 9.8 (9.755) out of 10, based on 21 reviews in the last 2 years.
Over all time East Dean Grange Care Home has 58 reviews.

Overall Experience
  • 38
  • 16
  • 3
  • 1
  • 0
Date Published
  • 58
  • 6
  • 11
  • 21
  • 37
Reviewer Connection to East Dean Grange Care Home
  • 18
  • 13
  • 8
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 58, showing 1-20
Review from Matthew B (Son of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in East Dean Grange for just over five years. She has loved her time there, and has always said that she is well looked after. In the last days of mum's life, the manager and staff went above and beyond in their care for mum, and called us when mum was nearing her passing so that we could
be with her.
All the staff are friendly and caring. The manager particularly stands out as a caring, helpful and competent person. Thank you for looking after mum.
Reply from Anita Nepali, Registered Manager at East Dean Grange Care HomeThank you very much for your kind words. It was a privilege for all of us at East Dean Grange to care for your Mum over the past five years. She was a valued members of our care home and will be greatly missed by all the staff, residents, and families alike, especially for the joy she brought through her piano playing. We feel honoured to have been part of her journey, and she will always hold a special place in our memories.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R K (Son of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for taking such wonderful care of mum since the Autumn. She has taken a while to settle in and integrate with the other residents, but now seems to be comfortable and accepts her lot. The staff have been great in making her welcome, especially the management. We look forward to a long stay
in this lovely environment.
Reply from Anita Nepali, Registered Manager at East Dean Grange Care HomeThank you very much for your kind words. We really appreciate your support and hope to see you soon again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane M (Daughter of Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so pleased with the care that our mum is receiving. The home is well run with a great understanding of how to deal with the problems created by dementia. Mum is always treated with respect, and as members of the family, we are always welcomed and kept informed of how mum is getting on.
Reply from Anita Nepali, Registered Manager at East Dean Grange Care HomeThank you for taking the time to share such kind and thoughtful feedback. Your comments will be shared with the whole team, who will be very encouraged by your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lorraine K (Daughter of Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was given the best care and attention every day of the 9 months that she was resident at East Dean Grange. Every member of staff was kind, considerate and respectful. When mum was in hospital 2 senior members of staff visited her to give her support and reassurance when she was confused and
worried. Mum was so well cared for at end of life and so were our family. We are so grateful to the wonderful team and would recommend this great home to any family looking for a loving home for their loved one.
Reply from Sarah Beeharee, Head of Wellbeing at East Dean Grange Care HomeIt has been our absolute pleasure taking care of your mum and supporting you all as a family. A big thankyou from myself, Anita and the rest of the staff team for taking the time to write us a review, it is much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert T (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was a resident at East Dean Grange for over 12 Months and was always treated with care and respect. The Staff always used her name and were very patient, I and my sisters were always welcomed on our visits no matter how busy they were.
I will always be grateful knowing that my Mum was so well
cared for in her last days
Many thanks again
Robert
Reply from Anita Nepali, Registered Manager at East Dean Grange Care HomeThank you for your lovely words about your experience at East Dean Grange. It was an absolute pleasure to have your mum and you and your family. You are all more than welcome to pop in for a cup of tea. I will also pass this to all the team members.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julian B (Son of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was at East Dean Grange for nearly three years and during that time she was always treated with care, patience and understanding. The staff are warm and welcoming and always willing to help. We will always be grateful for the care and attention given during her time at the home especially
for the support and extra care at the end of her life.
Thank you
Reply from Anita Nepali, Registered Manager at East Dean Grange Care HomeThank you so much for your kind words. We are truly grateful that you took the time to share your experience of East Dean Grange. We feel privileged to have been able to support your mother for nearly three years.
Please accept our deepest condolences, and thank you once again for your thoughtful remarks.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lorraine W (Wife of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What can I say about this care home that I haven't already said in the past?
This time it is so painfully difficult for us as family to submit this review. But in order to support the ongoing outstanding work that care staff do it is vitally important that families voices are heard globally!
My husband
was a resident at the Grange for 2 years. On the 7th of October he passed away peacefully in his room surrounded by those who loved him deeply. Heartbreaking as it is for us as a family we never expected to receive the support we did from staff; everyone treated us with respect and dignity.
All Care homes must invest in outstanding leadership, which in turn inspires compassionate skilled care staff. It is evident that the Grange has implemented a leader that is committed to ensuring that staff are well equipped in supporting every individual residents needs.
Reply from Anita Nepali, Registered Manager at East Dean Grange Care HomeThank you so much for taking the time to share such a heartfelt review, especially during such a difficult time for you and your family. We are deeply sorry for your loss and extend our sincere condolences to you all.
It was an honour and a privilege to care for your husband over the past two years, and to have shared in so many moments of his life.
Our team is dedicated to providing care built on dignity, respect, and compassion and your message is a reminder of the difference that this approach can make. Knowing that you and your family felt supported and cared for brings great comfort to all of us.
Thank you again for your trust and acknowledgement of our staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sammy H (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
East Dean Care Home is a lovely place. The carers are hard working, friendly people. Mum is always playing games and speaks highly of her residents. Thank you for taking care of her.
Reply from Anita Nepali, Registered Manager at East Dean Grange Care HomeThank you very much for the lovely feedback. We're delighted to hear that your mum enjoys her time with us and feels well cared for. Our team truly values making each day special for our residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert S (Son of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My soon to be 96 year old mother has been a resident at East Dean Grange for well over a year now and she has presented quite a few challenges during that time one way or another. However, I can honestly say that the staff at the home have demonstrated nothing but kindness, respect and patience with
her. She seems to have settled now and is far less agitated and when she is it's less often and the excellent Manager ensures that I am fully involved at all times. It's a huge relief to my brother and I to know that mum is being cared for so well. The staff from the housekeepers, care and nursing staff and the Managers are always so good with her and are happy and friendly to us as a family.
Reply from Anita Nepali, Registered Manager at East Dean Grange Care HomeThank you very much for your kind words! We're delighted to hear you had a positive experience with our team. We truly value your support .
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J M (Sister-in-law of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister in law has been at East Dean nearly 3 years and in that time (under new management) things have definitely improved.
She is now very settled.
Reply from Anita Nepali, Registered Manager at East Dean Grange Care HomeThank you very much for being a part of our family and supporting us. We always love to see how cheerful your Sister-in-law is and makes our day. And it is such a pleasure to know that things has changed and you find your sister-in-law is settled.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S K (Wife of Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always welcome, my husband's room is always clean and tidy, nice clean towels, very good location of the room. Staff are kind, very friendly to my husband and always offer cake, biscuits and tea, and I always look forward to coming and also I like chatting with other residents and family members
and they are very kind. This is home from home.
Reply from Sarah Beeharee, Head of Wellbeing at East Dean Grange Care HomeThankyou so much for the lovely review! You are part of the family here at the grange and we love seeing your happy face when you visit. It is an absolute pleasure taking good care of your husband as he is a wonderful man and it wouldn't be the same without him. We are so pleased to hear how happy you are with the care provided.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S A (Friend of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely excellent in every respect. Sparking clean, lovely food and support staff and especially reception.
Reply from Sarah Beeharee, Head of Wellbeing at East Dean Grange Care HomeHi S, thank you so much for the wonderful comments. Our staff team take great pride in providing the best care possible and it is so nice to hear this reflected in your review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Veronica S (Wife of Resident) published on 17 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After 18 months living at the Grange with Parkinson's, my husband's health deteriorated quickly. After hospital discharge, it was a relief to him to return to East Dean. The care given was brilliant. So much detail was taken care of. All the staff treated him as a member of the family. His family
was also supported lovingly - right up to the peaceful end.
Reply from Sarah Beeharee, Head of Wellbeing at East Dean Grange Care HomeHi, sorry for the late reply. Myself, the manager and the rest of the team want to thank you for the kind comments. He was such a lovely man and we miss seeing your face here too. So glad that you were happy with the care that your husband received.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Daughter of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was here for 2 weeks respite. She was reluctant to come but the staff were very patient and tried to accommodate her as much as possible.
They were very patient and respectful of her needs and wants.
I was very happy with the home and will be looking to place her here again in the future.
Reply from Sarah Beeharee, Head of Wellbeing at East Dean Grange Care HomeWe absolutely loved having your mum here and we still speak about her now, wondering how she is. She of course is welcome to come back anytime, we would me more than happy to have her! Thank you very much for the lovely comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Daniel G (Husband of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find it like being at home. Everyone is kind and helpful. Wouldn't change a thing. Lovely.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sophia B (Daughter of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy and settled here and taken care of very well. All the staff are kind and friendly and make sure she is comfortable. They are always very welcoming and cater to everyone's needs. Mum is flourishing here compared to being at home and the socialisation with other residents and staff has
done her so much good. Staff always get her up and engaged and we are lucky to have such dedicated staff.
Reply from Sarah Beeharee, Head of Wellbeing at East Dean Grange Care HomeSo happy to read this, she is such a character and everyone loves her here. Whether it is dancing indoors or going to the market to buy cake she is always up for having fun!! We are so happy she enjoys living at East Dean Grange. It is always a pleasure to see her three beautiful girls too!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Keith R (Husband of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't be more pleased for my wife to be at East Dean Grange Care Home. All the staff are so nice and caring. Everyone has a smile on their faces. My wife is safe, secure and very well looked after. I feel so good that she is happy and looked after better than I.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Niece of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt has been at EDG care home for just over a year. Since the new management team has been in place things have drastically improved mainly the atmosphere. My aunt is well cared for, the staff are very kind and patient and she is treated with understanding and patience. Her room is spacious and
has lovely views. Food is showing signs of improvement. I feel there could be more daily activities and encouragement for residents to more more. My aunt does get bored at times but I realise residents with dementia are challenging. I am very happy with the service at EDG Care Home and would recommend it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D T (Daughter of Resident) published on 17 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is a resident at East Deam Grange Care Home. The home has a family atmosphere, and I am included in that family. The staff are caring and respectful of my father's requirements, they keep me informed as to his progress. All his medical and care needs are met. We are always made welcome at
any time of day to both visits and take him out. I am confident my father is safe and cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B D (Son of Resident) published on 6 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service is consistent and has been in the care home for 3 years. My mother is safe and gets on well with all the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for East Dean Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.755 for East Dean Grange Care Home is calculated as follows: ( (197 Excellents x 5) + (43 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 249 Ratings = 4.755
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for East Dean Grange Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 May 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about East Dean Grange Care Home

What types of Care is East Dean Grange Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does East Dean Grange Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at East Dean Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is East Dean Grange Care Home to the centre of Eastbourne?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact East Dean Grange Care Home to verify any information. View our terms and conditions. East Dean Grange Care Home has an Enhanced Service - more info.