Submit a Review for Bay House Care
2/3 Middlesex Road, Bexhill-on-Sea, TN40 1LP
View full details of Bay House CareLatest Reviews for Bay House Care
17 March 2026
My sister was very frail when she became a resident at Bay House in June 2023 until her death in February 2026. She was approximately six stone four pounds when she became a resident and within six months she was a different person, happy contented and, more importantly, had gained a good weight.
She enjoyed outings to the beach, shopping nad restaurants with most of the other residents. She loved paintings and morning gentle exercises and activities. The staff are all caring, kind and approachable. I could alway feel happy when I could not visit knowing that she had the most wonderful care
20 February 2026
The care at Bay House is excellent. Although my mum is mainly bed bound, the staff are constantly in and out of her room making sure she is comfortable and well cared for. When visiting which I can do at anytime, I am made to feel welcome. There is always something going on in the residents lounge
and the atmosphere is always good. The whole team are amazing & my mum is happy & safe & very well looked after
02 October 2025
I knew this nursing home was the right place for my dear husband the moment we stepped inside. The management and staff were so kind and welcoming, it felt like home. I could visit any time. I often had lunch with my husband. He couldn't have been in a better place.
08 September 2025
All staff very friendly & caring, every residents seemed happy and the atmosphere was like one big family
02 April 2025
Bay House is a wonderful care facility who go above and beyond for the resident and families. My mother-in-law spent what would be her last 4 months of her life and could not have received better care. The home is run efficiently by the manager who welcomes everyone into their family. I would
highly recommend to anyone considering care for their loved ones
10 March 2025
My wife spent over seven months at Bay House after enduring difficult circumstances in the hospital, including severe grade 4 pressure sores. However, the care she received at Bay House was incredible, and the sores healed remarkably fast after her admission. The staff there were nothing short of
amazing, and the service was exceptional. Despite their tireless efforts, my wife passed away. I am beyond grateful for the outstanding care and support we received during her six months at Bay House, and even after her passing. Words can't fully express my appreciation. Especially the manager's support!!!
03 February 2025
I can't begin to explain how happy I feel that my father had his last two months with these wonderful people. They kept him happy and safe, and welcomed us into their family. I have the utmost respect for all of them, and as was pointed out, we became family. The two beautiful ladies actually took
time to come to his funeral, but that's not to say that the manager and all the other staff didn't think about him, we are ever grateful that dad passed in such a loving environment.
17 January 2025
Lovely warm place, brilliant staff and kind people. Amazing support from each staff member, very well looked after place and look after people very well. 10/10
09 January 2025
From the moment my wife was admitted, the standard of care she received was excellent. She became a member of the Bay House Care family, as did I and other family members.
I am so glad we chose Bay House, having visited many other nursing home, they are just superb at what they do!
07 January 2025
The care that my mother received was absolutely outstanding. The staff were so kind and caring, her overall health improved so much and in the months that she was there. We could not fault the care she had.
12 November 2024
Thank you to the wonderful staff at Bay House Care. The quality of care which they offer is excellent, full of love and kindness. Our sister moved there a little more than a year ago, in a confused and unhappy state. The consistently thoughtful care gave her time to get well and with the right
medication to begin to make a good recovery, giving us back our lively-minded sister. In her last days, every effort was made to keep her calm and comfortable and give her all she needed to skip quietly away. The family were also cared for and kept fully aware of what was being done and why. Bay House is an outstanding nursing and care home.
26 September 2024
It was a hard decision to put Mum into a nursing home but Bay House Care worked with us right from the start to make sure that we got a room that suited Mum and that her transfer to them went smoothly.
Although Mum was with them a short time, she enjoyed the companionship in the communal lounge for
her first few weeks and then as her health got worse and she became confined to her room and ultimately to her bed, the wonderful team, led by the manager, took such loving care of her and continued to ensure that she was connected to activates by bringing up small things that had been made in craft activities.
Throughout her care, the Bay House team were exceptional and made us truly feel that Mum and us were part of the family. It was lovely to hear Mum say "you don't have to worry, they look after me very well", in everything they did they went over and above. Sadly, Mum is no longer with us but we feel we have made so many new friends both with all the staff, other residents and their families.
06 June 2024
I cannot recommend Bay House Care highly enough. Our father has lived here for two and a half years and it really feels like a family home. The staff are amazing, so caring and thoughtful and I can't imagine anywhere that he would have been looked after better. We feel so lucky to have found a home
for him here.
08 April 2024
My stepmother was 97 with cancer, COPD, spine fracture, etc. and so was moved from hospital to Bay House. What a fantastic decision to have chosen this nursing home. The care is second to none. My stepmum enjoyed her last two weeks of life so much that it was as if she was on a holiday. I cannot
recommend this home highly enough.
15 February 2024
The manager and her wonderful team treated my mum with dignity and respect and were always engaging with me and the rest of my family throughout Mum's time with them.
The staff are all so kind and thoughtful, my mum was made to feel like a part of the family and every time I visited I was welcomed
and instantly felt at ease and equally a part of the family they have created.
Bay House Care is such a warm and welcoming environment for everyone.
21 August 2023
The manager put my mind at ease about my husband coming into a care home. I looked at other homes before making my choice but I knew Bay House Care was the right place for us. The care is excellent, anything needed the carers are there for him. The staff and management have made me feel part of
their family. I have lunch with my husband and we go out to the seafront and join in with the activities and entertainment. The management team is always there for me.
31 October 2022
This care home is by far the best in my local area (perhaps even beyond that)
Since my nan has been in their care she is always clean, happy and well looked after.
The home itself is always immaculate inside and out. Staff are always happy and very helpful and hands-on with residents. The staff
treat the residents like family and are always making an effort for residents to engage in activities (indoor and outdoor).
The food always looks amazing and all residents are given a menu to help them make the choice of what they would like to eat.
Overall myself and my family have never felt so at ease since she became a resident at Bay House. It fills our hearts to know that Nan is happy and safe in her new home.
25 October 2022
My uncle was treated very well the staff and manager were very kind to my challenging uncle.
18 October 2022
My first impression was competence, care and comfort. This was borne out during the fifteen days my wife was a resident and bed-bound the whole time. Management was efficient, staff were patient and gentle and thoughtful, facilities were clean and comfortable, food was varied and tasty and there was
always a welcoming smile when we visited.
Did not rate activities as my wife was bed-bound and failing.
Did not rate as funded by continuing healthcare.
11 October 2022
The manager and her team welcomed my dad with dignity and respect upon his discharge from hospital. He was only with them for a matter of days before sadly passing away. There are no words to thank them enough for the care and support they gave to me and my family. They truly made Dad's last days as
comfortable and as happy as possible. Forever grateful. Calm, serene and dignified.
Latest Reviews for Bay House Care
17 March 2026
My sister was very frail when she became a resident at Bay House in June 2023 until her death in February 2026. She was approximately six stone four pounds when she became a resident and within six months she was a different person, happy contented and, more importantly, had gained a good weight.
She enjoyed outings to the beach, shopping nad restaurants with most of the other residents. She loved paintings and morning gentle exercises and activities. The staff are all caring, kind and approachable. I could alway feel happy when I could not visit knowing that she had the most wonderful care
20 February 2026
The care at Bay House is excellent. Although my mum is mainly bed bound, the staff are constantly in and out of her room making sure she is comfortable and well cared for. When visiting which I can do at anytime, I am made to feel welcome. There is always something going on in the residents lounge
and the atmosphere is always good. The whole team are amazing & my mum is happy & safe & very well looked after
02 October 2025
I knew this nursing home was the right place for my dear husband the moment we stepped inside. The management and staff were so kind and welcoming, it felt like home. I could visit any time. I often had lunch with my husband. He couldn't have been in a better place.
08 September 2025
All staff very friendly & caring, every residents seemed happy and the atmosphere was like one big family
02 April 2025
Bay House is a wonderful care facility who go above and beyond for the resident and families. My mother-in-law spent what would be her last 4 months of her life and could not have received better care. The home is run efficiently by the manager who welcomes everyone into their family. I would
highly recommend to anyone considering care for their loved ones
10 March 2025
My wife spent over seven months at Bay House after enduring difficult circumstances in the hospital, including severe grade 4 pressure sores. However, the care she received at Bay House was incredible, and the sores healed remarkably fast after her admission. The staff there were nothing short of
amazing, and the service was exceptional. Despite their tireless efforts, my wife passed away. I am beyond grateful for the outstanding care and support we received during her six months at Bay House, and even after her passing. Words can't fully express my appreciation. Especially the manager's support!!!
03 February 2025
I can't begin to explain how happy I feel that my father had his last two months with these wonderful people. They kept him happy and safe, and welcomed us into their family. I have the utmost respect for all of them, and as was pointed out, we became family. The two beautiful ladies actually took
time to come to his funeral, but that's not to say that the manager and all the other staff didn't think about him, we are ever grateful that dad passed in such a loving environment.
17 January 2025
Lovely warm place, brilliant staff and kind people. Amazing support from each staff member, very well looked after place and look after people very well. 10/10
09 January 2025
From the moment my wife was admitted, the standard of care she received was excellent. She became a member of the Bay House Care family, as did I and other family members.
I am so glad we chose Bay House, having visited many other nursing home, they are just superb at what they do!
07 January 2025
The care that my mother received was absolutely outstanding. The staff were so kind and caring, her overall health improved so much and in the months that she was there. We could not fault the care she had.
12 November 2024
Thank you to the wonderful staff at Bay House Care. The quality of care which they offer is excellent, full of love and kindness. Our sister moved there a little more than a year ago, in a confused and unhappy state. The consistently thoughtful care gave her time to get well and with the right
medication to begin to make a good recovery, giving us back our lively-minded sister. In her last days, every effort was made to keep her calm and comfortable and give her all she needed to skip quietly away. The family were also cared for and kept fully aware of what was being done and why. Bay House is an outstanding nursing and care home.
26 September 2024
It was a hard decision to put Mum into a nursing home but Bay House Care worked with us right from the start to make sure that we got a room that suited Mum and that her transfer to them went smoothly.
Although Mum was with them a short time, she enjoyed the companionship in the communal lounge for
her first few weeks and then as her health got worse and she became confined to her room and ultimately to her bed, the wonderful team, led by the manager, took such loving care of her and continued to ensure that she was connected to activates by bringing up small things that had been made in craft activities.
Throughout her care, the Bay House team were exceptional and made us truly feel that Mum and us were part of the family. It was lovely to hear Mum say "you don't have to worry, they look after me very well", in everything they did they went over and above. Sadly, Mum is no longer with us but we feel we have made so many new friends both with all the staff, other residents and their families.
06 June 2024
I cannot recommend Bay House Care highly enough. Our father has lived here for two and a half years and it really feels like a family home. The staff are amazing, so caring and thoughtful and I can't imagine anywhere that he would have been looked after better. We feel so lucky to have found a home
for him here.
08 April 2024
My stepmother was 97 with cancer, COPD, spine fracture, etc. and so was moved from hospital to Bay House. What a fantastic decision to have chosen this nursing home. The care is second to none. My stepmum enjoyed her last two weeks of life so much that it was as if she was on a holiday. I cannot
recommend this home highly enough.
15 February 2024
The manager and her wonderful team treated my mum with dignity and respect and were always engaging with me and the rest of my family throughout Mum's time with them.
The staff are all so kind and thoughtful, my mum was made to feel like a part of the family and every time I visited I was welcomed
and instantly felt at ease and equally a part of the family they have created.
Bay House Care is such a warm and welcoming environment for everyone.
21 August 2023
The manager put my mind at ease about my husband coming into a care home. I looked at other homes before making my choice but I knew Bay House Care was the right place for us. The care is excellent, anything needed the carers are there for him. The staff and management have made me feel part of
their family. I have lunch with my husband and we go out to the seafront and join in with the activities and entertainment. The management team is always there for me.
31 October 2022
This care home is by far the best in my local area (perhaps even beyond that)
Since my nan has been in their care she is always clean, happy and well looked after.
The home itself is always immaculate inside and out. Staff are always happy and very helpful and hands-on with residents. The staff
treat the residents like family and are always making an effort for residents to engage in activities (indoor and outdoor).
The food always looks amazing and all residents are given a menu to help them make the choice of what they would like to eat.
Overall myself and my family have never felt so at ease since she became a resident at Bay House. It fills our hearts to know that Nan is happy and safe in her new home.
25 October 2022
My uncle was treated very well the staff and manager were very kind to my challenging uncle.
18 October 2022
My first impression was competence, care and comfort. This was borne out during the fifteen days my wife was a resident and bed-bound the whole time. Management was efficient, staff were patient and gentle and thoughtful, facilities were clean and comfortable, food was varied and tasty and there was
always a welcoming smile when we visited.
Did not rate activities as my wife was bed-bound and failing.
Did not rate as funded by continuing healthcare.
11 October 2022
The manager and her team welcomed my dad with dignity and respect upon his discharge from hospital. He was only with them for a matter of days before sadly passing away. There are no words to thank them enough for the care and support they gave to me and my family. They truly made Dad's last days as
comfortable and as happy as possible. Forever grateful. Calm, serene and dignified.