Submit a Review for Heatherdene Nursing Home
30 The Highlands, Bexhill-on-Sea, TN39 5HL
View full details of Heatherdene Nursing HomeLatest Reviews for Heatherdene Nursing Home
20 March 2026
My mum is enjoying life at Heatherdene. There is often something going on - food tasting, quizzes, puzzles, singing, competitive games, which residents can take part in if they wish. Mum is clean and putting some weight on. The building is always clean, and there are no unpleasant smells.
Staff are
always welcoming and helpful. Keeping us up to date with mum's care.
I like the monthly care where residents' rooms are deep cleaned and stats taken on residents' health.
02 March 2026
Mum has been cared for (with real care) since December. She had been in hospital unable to communicate or swallow, a week earlier and had made some progress. We thought she'd make more but not as much as Heatherdene (and she) have managed. They listened to our views and referred to speech and
language therapy on Xmas eve so as to be hopeful but safe. She's now eating more normally. They recognised low mood and medication has helped her 'come back' to us. Not everyone will make this progress with end stage Parkinsons, but regardless all staff are very friendly & observant and have good relationships with her. I am wary of 'glowing' reviews but we know the care is great, as mum has mentioned that only once in 2 months has she waited for a table to be pushed closer or waited to be helped downstairs. This is remarkable when so many people have been at the end of their lives. Beena, Tina and Sarah have all been exceptional.
Lounge redecoration will soon be finished -star for facilities
20 January 2026
From the time dad arrived at Heatherdene he was treated with kindness and respect by all members of staff. Everything was explained fully to dad by the nursing staff and they made sure he understood.
Visiting family members were also looked after very well.
24 December 2025
A very professionally run care home with exceptional caring staff who treated my father as though he was their family member. My father has sadly passed away but throughout his last few days the staff gave me and our family constant up dates to his well being. On the final day of my fathers life we
were called and taken to his room where the lighting was dimmed and classical music was playing softly in the back ground. Upon his passing the two members of staff were just as upset as us having looked after Dad for several years. The next morning when we returned to clear his room each member of staff that spoke to us gave their condolences which really touched us. At Heatherdene the staff are very caring and do treat your family member as family. You are always met with a warm cheery smile when ever you enter and more importantly you always see the same staff members day in and day out which is good because you can build up a good relationship between Carer, Cared For and Family
13 November 2025
All the staff at Heatherdene nursing home were fantastic.
They were friendly, caring and professional throughout, making a very difficult time for my mum and us as a family as easy as it could have been.
10 November 2025
Excellent nursing care, a lovely homely feel when you walk through the front door, always greeted by friendly staff who are very supportive and take great care looking after their residents. Cleanliness is great too and so to the food.
06 November 2025
My sister in law was admitted for end of life care and spent her last two weeks in Heatherdene. She was treated with care, compassion and dignity, which made her passing so much easier for the rest of the family to cope with.
07 October 2025
From the minute I walked into the building I felt comfortable. Being a healthcare professional for many years I have experience in what to look for. We quickly agreed that this was the place for my Dad. Happily his assessment and acceptance was managed in a timely manner and he was transferred from
hospital in days.
I am happy with the care he is receiving and have seen an improvement in his condition, despite being on palliative care.
The staff all seem pleasant and welcoming and I am always able to enquire if needed. I would certainly recommend this home to friends.
27 August 2025
My stepfather has now been at Heatherdene Nursing Home for just over 3 years. The care and consideration he has received has always been very good. We are always made to feel welcome when we visit and the staff are very friendly and communicative.
It is a very well run nursing home. A big thank
you to all staff.
15 August 2025
I cannot emphasise strongly enough how kind and generous the care for my loved one was in Heatherdene Nursing Home. At all times, he was treated with dignity and compassion and staff chatted to him about his interests and life outside Heatherdene. When the end came as we knew it would, his care was
excemplary and your wonderful staff were sensitive, kind and professional as always.
18 June 2025
My husband was cared for at Heatherdene for almost 3 years. I visited daily but on the rare occasions when I couldn't be with him knowing he was in their care gave so much peace of mind. Their kindness and support, to me also, was so very much appreciated.
11 June 2025
I am so relieved to have found Heatherdene for my mother. From my very very visit, Heatherdene has always been a welcoming and friendly place. The staff are clearly very caring and know all the residents extremely well. My mother is receiving outstanding care there and has improved significantly
since arriving 18 months ago. She enjoys being brought into the lounge every day and the stimulation she receives through both staff and resident interactions plus the daily activities has really added to her quality of life. I would highly recommend Heatherdene to anyone looking for a supportive and caring home.
03 June 2025
Mum was in Heatherdene for 7 years until she recently passed away. The love, care and respect she was given by all staff in this time was second to none. My utmost thanks go to all concerned, especially in the last days of her life when they cared for me as much as for Mum.
19 May 2025
My friend has received wonderful care for the last 4 years at Heatherdene Nursing Home. The staff gave her excellent care, they treated her with dignity and were so kind and friendly. They also supported me when I needed it.
07 May 2025
I can't thank Heatherdene enough for the outstanding care my mother received during her end of life care. I would thoroughly recommend Heatherdene to anyone looking for a nursing home.
29 April 2025
My mother was in Heatherdene in 2019 so was no question of doubt that mother in law would receive excellent care in the best nursing home in Bexhill-On-Sea. The staff are considerate, caring and fantastic at all times. Nothing is too much trouble and there was no other place we would of chosen for
her end of life care. We cant thank Heatherdene enough.
22 April 2025
Mum was admitted to Heatherdene in January 2025 with complex medical needs, leading to palliative care and an end of life pathway. The home and the staff were always caring and professional with a number of calls to me or my sister if there were concerns about mums condition. The home were able to
deal successfully with pain management and were able to keep her comfortable right through until her passing in March 2025.
To all the staff at Heatherdene - keep up the good work, it is appreciated!
27 March 2025
My family and I are very satisfied with the care my husband received. I visited him every day, could spend as much time as I wished with him and he seemed content. It is a good community with a range of activities each week which help to keep the residents minds alert, with quizzes, general
knowledge, physical exercise, which visitors could join in. They always made an effort to get my husband up and into the day room and dining room. The food was excellent. When he died I was treated with care and compassion.
07 March 2025
A friend of mine was admitted to Heatherdene last year. She was in very poor health and unable to swallow solid food. Since then the outstanding care and attention she has received have transformed her life. She now eats well, takes part in daily activities and every time I visit tells me how happy
and comfortable she is at Heatherdene. This home is clearly well managed with professional, friendly, caring, staff. I am very confident about the care my friend receives.
19 February 2025
Excellent nursing home where the staff are highly professional, caring, attentive to the wishes of the residents and their families. Beautiful building, nice rooms where residents can bring in personal items to make them feel more at 'home', immaculately clean. The meals are very good with a wide
variety of dishes. The activities are wonderful - bingo, sing along, quizzes, films, etc., all run by such a dedicated person who brings such energy, compassion and happiness to these communal sessions.
We could not have hoped for a better place for my Mum to be. We are truly grateful to the staff and the Management there.
Latest Reviews for Heatherdene Nursing Home
20 March 2026
My mum is enjoying life at Heatherdene. There is often something going on - food tasting, quizzes, puzzles, singing, competitive games, which residents can take part in if they wish. Mum is clean and putting some weight on. The building is always clean, and there are no unpleasant smells.
Staff are
always welcoming and helpful. Keeping us up to date with mum's care.
I like the monthly care where residents' rooms are deep cleaned and stats taken on residents' health.
02 March 2026
Mum has been cared for (with real care) since December. She had been in hospital unable to communicate or swallow, a week earlier and had made some progress. We thought she'd make more but not as much as Heatherdene (and she) have managed. They listened to our views and referred to speech and
language therapy on Xmas eve so as to be hopeful but safe. She's now eating more normally. They recognised low mood and medication has helped her 'come back' to us. Not everyone will make this progress with end stage Parkinsons, but regardless all staff are very friendly & observant and have good relationships with her. I am wary of 'glowing' reviews but we know the care is great, as mum has mentioned that only once in 2 months has she waited for a table to be pushed closer or waited to be helped downstairs. This is remarkable when so many people have been at the end of their lives. Beena, Tina and Sarah have all been exceptional.
Lounge redecoration will soon be finished -star for facilities
20 January 2026
From the time dad arrived at Heatherdene he was treated with kindness and respect by all members of staff. Everything was explained fully to dad by the nursing staff and they made sure he understood.
Visiting family members were also looked after very well.
24 December 2025
A very professionally run care home with exceptional caring staff who treated my father as though he was their family member. My father has sadly passed away but throughout his last few days the staff gave me and our family constant up dates to his well being. On the final day of my fathers life we
were called and taken to his room where the lighting was dimmed and classical music was playing softly in the back ground. Upon his passing the two members of staff were just as upset as us having looked after Dad for several years. The next morning when we returned to clear his room each member of staff that spoke to us gave their condolences which really touched us. At Heatherdene the staff are very caring and do treat your family member as family. You are always met with a warm cheery smile when ever you enter and more importantly you always see the same staff members day in and day out which is good because you can build up a good relationship between Carer, Cared For and Family
13 November 2025
All the staff at Heatherdene nursing home were fantastic.
They were friendly, caring and professional throughout, making a very difficult time for my mum and us as a family as easy as it could have been.
10 November 2025
Excellent nursing care, a lovely homely feel when you walk through the front door, always greeted by friendly staff who are very supportive and take great care looking after their residents. Cleanliness is great too and so to the food.
06 November 2025
My sister in law was admitted for end of life care and spent her last two weeks in Heatherdene. She was treated with care, compassion and dignity, which made her passing so much easier for the rest of the family to cope with.
07 October 2025
From the minute I walked into the building I felt comfortable. Being a healthcare professional for many years I have experience in what to look for. We quickly agreed that this was the place for my Dad. Happily his assessment and acceptance was managed in a timely manner and he was transferred from
hospital in days.
I am happy with the care he is receiving and have seen an improvement in his condition, despite being on palliative care.
The staff all seem pleasant and welcoming and I am always able to enquire if needed. I would certainly recommend this home to friends.
27 August 2025
My stepfather has now been at Heatherdene Nursing Home for just over 3 years. The care and consideration he has received has always been very good. We are always made to feel welcome when we visit and the staff are very friendly and communicative.
It is a very well run nursing home. A big thank
you to all staff.
15 August 2025
I cannot emphasise strongly enough how kind and generous the care for my loved one was in Heatherdene Nursing Home. At all times, he was treated with dignity and compassion and staff chatted to him about his interests and life outside Heatherdene. When the end came as we knew it would, his care was
excemplary and your wonderful staff were sensitive, kind and professional as always.
18 June 2025
My husband was cared for at Heatherdene for almost 3 years. I visited daily but on the rare occasions when I couldn't be with him knowing he was in their care gave so much peace of mind. Their kindness and support, to me also, was so very much appreciated.
11 June 2025
I am so relieved to have found Heatherdene for my mother. From my very very visit, Heatherdene has always been a welcoming and friendly place. The staff are clearly very caring and know all the residents extremely well. My mother is receiving outstanding care there and has improved significantly
since arriving 18 months ago. She enjoys being brought into the lounge every day and the stimulation she receives through both staff and resident interactions plus the daily activities has really added to her quality of life. I would highly recommend Heatherdene to anyone looking for a supportive and caring home.
03 June 2025
Mum was in Heatherdene for 7 years until she recently passed away. The love, care and respect she was given by all staff in this time was second to none. My utmost thanks go to all concerned, especially in the last days of her life when they cared for me as much as for Mum.
19 May 2025
My friend has received wonderful care for the last 4 years at Heatherdene Nursing Home. The staff gave her excellent care, they treated her with dignity and were so kind and friendly. They also supported me when I needed it.
07 May 2025
I can't thank Heatherdene enough for the outstanding care my mother received during her end of life care. I would thoroughly recommend Heatherdene to anyone looking for a nursing home.
29 April 2025
My mother was in Heatherdene in 2019 so was no question of doubt that mother in law would receive excellent care in the best nursing home in Bexhill-On-Sea. The staff are considerate, caring and fantastic at all times. Nothing is too much trouble and there was no other place we would of chosen for
her end of life care. We cant thank Heatherdene enough.
22 April 2025
Mum was admitted to Heatherdene in January 2025 with complex medical needs, leading to palliative care and an end of life pathway. The home and the staff were always caring and professional with a number of calls to me or my sister if there were concerns about mums condition. The home were able to
deal successfully with pain management and were able to keep her comfortable right through until her passing in March 2025.
To all the staff at Heatherdene - keep up the good work, it is appreciated!
27 March 2025
My family and I are very satisfied with the care my husband received. I visited him every day, could spend as much time as I wished with him and he seemed content. It is a good community with a range of activities each week which help to keep the residents minds alert, with quizzes, general
knowledge, physical exercise, which visitors could join in. They always made an effort to get my husband up and into the day room and dining room. The food was excellent. When he died I was treated with care and compassion.
07 March 2025
A friend of mine was admitted to Heatherdene last year. She was in very poor health and unable to swallow solid food. Since then the outstanding care and attention she has received have transformed her life. She now eats well, takes part in daily activities and every time I visit tells me how happy
and comfortable she is at Heatherdene. This home is clearly well managed with professional, friendly, caring, staff. I am very confident about the care my friend receives.
19 February 2025
Excellent nursing home where the staff are highly professional, caring, attentive to the wishes of the residents and their families. Beautiful building, nice rooms where residents can bring in personal items to make them feel more at 'home', immaculately clean. The meals are very good with a wide
variety of dishes. The activities are wonderful - bingo, sing along, quizzes, films, etc., all run by such a dedicated person who brings such energy, compassion and happiness to these communal sessions.
We could not have hoped for a better place for my Mum to be. We are truly grateful to the staff and the Management there.