Heatherdene Nursing Home

We are very happy & grateful to Heatherdene for the outstanding care they give to mum. It feels like she is with extended family, everyone is so kind & caring & know mum so well. The atmosphere is always bright & welcoming. Angie is a great activities coordinator, putting on a range of activities that we enjoy too when visiting. The chefs cook home made food & I'm always jealous of the delicious looking pies! The nurses care well for mum, knowing her needs & answering any medical questions we have. The care staff are all so kind, gentle & approachable, nothing is ever too much & they chat to mum & involve her in her care. The cleaning & laundry team keep the home spotless & mum's clothes are always beautifully folded with care. Beena, the manager, is simply amazing, knowing all her residents & genuinely caring for their wellbeing. Her door is always open or she can be found joining in the armchair travels or chatting to residents at lunch. I wholeheartedly recommend Heatherdene.

I cannot speak more highly of Heatherdene. The kindness of the management and nursing staff is amazing both to my husband and myself. I feel that my husband was fortunate to spend his final weeks in such a place.

Staff worked hard to keep residents occupied Management were very good.

The nursing home was very helpful when searching for respite care for my elderly mother. The process was very smooth and professional. The nursing care provided was very good during her stay. The whole home was spotlessly clean and fresh. Her room was a good size, views of the outside and had all she required.

I cannot thank all the staff enough for making my Mums final days so very peaceful.

Heatherdene Nursing Home where very good to my aunt and really took the time to provide her with the best care possible. She had been in and out of hospital/other care homes with no long term stability, Heatherdene gave that to her.

The staff were always knowledgeable and caring and provided stability for my aunt and piece of mind for her family and friends.

Heatherdene Nursing Home. Is home from home. On arrival, my mother-in-law settled in very quickly. The staff very professional, kind and caring. Heatherdene is a well-managed home. I found the communication excellent when visiting my mother-in-law, updating me how she was/had been. Which I found very reassuring. Heatherdene is a very clean home and my mother-in-law enjoyed the food very much. The staff always welcoming on visits along with a nice cup of tea and slice of homemade cake. I would highly recommend Heatherdene.

I like the monthly care where residents' rooms are deep cleaned and stats taken on residents' health.

Lounge redecoration will soon be finished -star for facilities

Visiting family members were also looked after very well.

A very professionally run care home with exceptional caring staff who treated my father as though he was their family member. My father has sadly passed away but throughout his last few days the staff gave me and our family constant up dates to his well being. On the final day of my fathers life we were called and taken to his room where the lighting was dimmed and classical music was playing softly in the back ground. Upon his passing the two members of staff were just as upset as us having looked after Dad for several years. The next morning when we returned to clear his room each member of staff that spoke to us gave their condolences which really touched us. At Heatherdene the staff are very caring and do treat your family member as family. You are always met with a warm cheery smile when ever you enter and more importantly you always see the same staff members day in and day out which is good because you can build up a good relationship between Carer, Cared For and Family

They were friendly, caring and professional throughout, making a very difficult time for my mum and us as a family as easy as it could have been.

Excellent nursing care, a lovely homely feel when you walk through the front door, always greeted by friendly staff who are very supportive and take great care looking after their residents. Cleanliness is great too and so to the food.

My sister in law was admitted for end of life care and spent her last two weeks in Heatherdene. She was treated with care, compassion and dignity, which made her passing so much easier for the rest of the family to cope with.

The staff all seem pleasant and welcoming and I am always able to enquire if needed. I would certainly recommend this home to friends.

It is a very well run nursing home. A big thank you to all staff.

I cannot emphasise strongly enough how kind and generous the care for my loved one was in Heatherdene Nursing Home. At all times, he was treated with dignity and compassion and staff chatted to him about his interests and life outside Heatherdene. When the end came as we knew it would, his care was excemplary and your wonderful staff were sensitive, kind and professional as always.

My husband was cared for at Heatherdene for almost 3 years. I visited daily but on the rare occasions when I couldn't be with him knowing he was in their care gave so much peace of mind. Their kindness and support, to me also, was so very much appreciated.

I am so relieved to have found Heatherdene for my mother. From my very very visit, Heatherdene has always been a welcoming and friendly place. The staff are clearly very caring and know all the residents extremely well. My mother is receiving outstanding care there and has improved significantly since arriving 18 months ago. She enjoys being brought into the lounge every day and the stimulation she receives through both staff and resident interactions plus the daily activities has really added to her quality of life. I would highly recommend Heatherdene to anyone looking for a supportive and caring home.

Mum was in Heatherdene for 7 years until she recently passed away. The love, care and respect she was given by all staff in this time was second to none. My utmost thanks go to all concerned, especially in the last days of her life when they cared for me as much as for Mum.