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Heatherdene Nursing Home

30 The Highlands, Bexhill-on-Sea, East Sussex TN39 5HL
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Heatherdene Nursing Home, Bexhill-on-Sea
Heatherdene Nursing Home, Bexhill-on-Sea
Heatherdene Nursing Home, Bexhill-on-Sea

Heatherdene Nursing Home is a large Edwardian house located in a quiet residential area of Bexhill-on-Sea on the South Coast.

24-hour care services are offered for all residents. All staff have regular in-house training, NVQ training and attend courses relevant to care of the elderly.

Heatherdene has 27 spacious rooms with a passenger lift. 23 rooms are ensuite (4 rooms with no ensuite). Heatherdene has one dining area, two lounges and an...  

Care Provided by Heatherdene Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,500From £1,500
Nursing Dementia CareFrom £1,497From £1,502
Fee includes
• Food and drink whilst the Service User is on the premises. Special diets can be catered for by prior arrangement as required.
• 24 hour care and attention (on a non exclusive basis)
• Heating and lighting.
• Use of the common areas of the home, such as, lounge, dining room.

• Access to additional services such as, hairdressing, chiropody, occupational therapy. Other additional services will give rise to an additional charge being made to the Service Users account, these include Newspapers and Toiletries.

Contact Heatherdene Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Beena George (Registered Nursing Care Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)

Visiting

  • No restriction with visiting

Parking

  • Car park available

Heatherdene Nursing Home Reviews (86)

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9.9

Heatherdene Nursing Home has a Review Score of 9.9 (9.874) out of 10, based on 30 reviews in the last 2 years. Over all time Heatherdene Nursing Home has 86 reviews.

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Showing 86 reviews matching selected criteria
Review from Kim E (Daughter-in-law of Resident) published on 29 April 2025 Submitted via Postal Card
Overall Experience

My mother was in Heatherdene in 2019 so was no question of doubt that mother in law would receive excellent care in the best nursing home in Bexhill-On-Sea. The staff are considerate, caring and fantastic at all times. Nothing is too much trouble and there was no other place we would of chosen for her end of life care. We cant thank Heatherdene enough.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for you lovely review. We were glad to be able to care for your mother and your mother in law.

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Review from Barry M (Son of Resident) published on 22 April 2025 Submitted via Website
Overall Experience
Mum was admitted to Heatherdene in January 2025 with complex medical needs, leading to palliative care and an end of life pathway. The home and the staff were always caring and professional with a number of calls to me or my sister if there were concerns about mums condition. The home were able to deal successfully with pain management and were able to keep her comfortable right through until her passing in March 2025.

To all the staff at Heatherdene - keep up the good work, it is appreciated!

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for your review, we were glad to be able care for you mum and keep her comfortable.

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Review from Gillian M (Wife of Resident) published on 27 March 2025 Submitted via Postal Card
Overall Experience

My family and I are very satisfied with the care my husband received. I visited him every day, could spend as much time as I wished with him and he seemed content. It is a good community with a range of activities each week which help to keep the residents minds alert, with quizzes, general knowledge, physical exercise, which visitors could join in. They always made an effort to get my husband up and into the day room and dining room. The food was excellent. When he died I was treated with care and compassion.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for your lovely review. We were glad to be able to care for your husband and welcome you on your visits.

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Review from R C (Friend of Resident) published on 7 March 2025 Submitted via Postal Card
Overall Experience

A friend of mine was admitted to Heatherdene last year. She was in very poor health and unable to swallow solid food. Since then the outstanding care and attention she has received have transformed her life. She now eats well, takes part in daily activities and every time I visit tells me how happy and comfortable she is at Heatherdene. This home is clearly well managed with professional, friendly, caring, staff. I am very confident about the care my friend receives.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for your lovely review, it is a pleasure to care for your friend and to welcome you when you visit.

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Review from Linda O (Daughter of Resident) published on 19 February 2025 Submitted via Website
Overall Experience
Excellent nursing home where the staff are highly professional, caring, attentive to the wishes of the residents and their families. Beautiful building, nice rooms where residents can bring in personal items to make them feel more at 'home', immaculately clean. The meals are very good with a wide variety of dishes. The activities are wonderful - bingo, sing along, quizzes, films, etc., all run by such a dedicated person who brings such energy, compassion and happiness to these communal sessions.

We could not have hoped for a better place for my Mum to be. We are truly grateful to the staff and the Management there.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for your lovely review. It is a privilege to care for your mum and a pleasure to see you on your visits.

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Review from D M (Brother of Resident) published on 19 February 2025 Submitted via Postal Card
Overall Experience

Staff are pleasant, visiting my brother 3 times weekly. If I need care, this will be my first choice. This is the best home I have been to, his care needs are excellent, always clean and this is how a place for care should be.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for such a lovely review. It is a pleasure to care for your brother and welcome you when you visit.

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Review from D P (Daughter of Resident) published on 9 January 2025 Submitted via Postal Card
Overall Experience

My late mother was a resident at Heatherdene Nursing Home for ten months. The level of care she was given was outstanding. Heatherdene is an immaculate home with caring staff. There is a daily well thought out entertainment plan and the meals served are of the highest quality. I am grateful and comforted by the fact that my mother spent her final months at Heatherdene Nursing Home and cannot sing its praises enough.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for such a lovely review. It was a pleasure to know and care for your mum.

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Review from Lorraine H (Relative of Resident) published on 13 November 2024 Submitted via Website
Overall Experience

My husband's aunt moved into Heatherdene about 3 months ago. We reside in Ireland and we recently travelled over to visit her. We were so happy to see how well she looked. The care she has received is exemplary. The care home is spotlessly clean and the staff are kind, welcoming and so professional. We cannot speak highly enough of them all. My husband's aunt is in good hands and we look forward to many more visits to see her.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for such a lovely review, it was lovely to meet you all. It is a pleasure to look after you aunt and I am glad you are happy with her care.

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Review from Jean T (Wife of Resident) published on 29 October 2024 Submitted via Website
Overall Experience

The staff were fantastic, very caring and considerate. They could not have done more for my husband while he was in there. He was kept comfortable and very clean while he was there. They showed great compassion at all times.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you, Jean, for your lovely review. It was a pleasure to look after your husband and to get to know you.

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Review from S R (Daughter of Resident) published on 22 August 2024 Submitted via Postal Card
Overall Experience

Wasn't the easiest person to help after the bleed on the brain. But with their care and kindness, she settled down.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for your kind review, we were all very fond of you mum.

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Review from Mike P (Son of Resident) published on 24 May 2024 Submitted via Postal Card
Overall Experience
Everything excellent though a wider variety of appropriate activities would be welcomed.

Staff are all wonderful, friendly and caring - cannot be faulted.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for your kind review. We will discuss your comments with our activities co-ordinators.

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Review from E L (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience
Heatherdene is a lovely nursing home. The staff are kind and patient and the rooms are spotless.

It would be lovely if there were a greater variety of activities to keep the residents occupied.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for your lovely review. We discussed new activities at our resident meeting yesterday and will be exploring the suggestions put forward.

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Review from Ashley M (Son of Resident) published on 29 April 2024 Submitted via Website
Overall Experience
My mother was a resident at Heatherdene for the past 2 years until she passed away, she suffered from a severe disability and mild dementia she was largely bed-bound and required full care.
In every way, the home has been exemplary. The staff were always professional, welcoming with a warm smile and willing to have a quick chat if required, they looked after us almost as much as they looked after Mum. We were always informed of any changes in Mum's condition or management.
My mum's room was always fresh, clean and tidy, as was my mum with her hair always clean and brushed, nails varnished.
I could tell that Mum had been involved in many of the activities in the home - even bed-bound as she was. She was even given a small computer tablet to hear the bingo numbers when they played!

I can not praise Heatherdene enough for everything they did for my mum.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you so much for the lovely review. It was a privilege to care for your mum.

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Review from D W (Partner of Resident) published on 8 February 2024 Submitted via Postal Card
Overall Experience
The staff were all very experienced and a pleasure to talk to. Everything they carried out was clearly to the highest standard. The room was cleaned daily and any requests were attended to quickly. The service they gave 24/7 and at no time was it ever a problem.

I would not hesitate to recommend Heatherdene Nursing Home.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for such a great review. It was a pleasure to look after your partner.

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Review from Alison G (Daughter of Resident) published on 22 November 2023 Submitted via Website
Overall Experience

From the first visit and meeting the team we loved Heatherdene. Having viewed many homes in the area and needing to find a place for both my mum and dad with very different needs, Heatherdene was the obvious choice. The home itself is welcoming, warm, clean and cosy (walking in feels homely and safe), the staff are experienced, qualified, and so helpful and friendly. My parents' rooms are lovely, the food options are great, there are daily activities and everyone goes the extra mile. Communication with the whole team is accessible and easy and after many sleepless nights whilst my mum was in temporary respite care in a different home, I now feel relaxed and confident that my parents are being well looked after and are safe and cared for with all the relevant nursing and personal care in place and visiting is a pleasure. I highly recommend Heatherdene and thanks again to all the team!

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you very much for such a lovely review. It is a pleasure to care for your parents.

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Review from K B (Friend of Resident) published on 7 September 2023 Submitted via Postal Card
Overall Experience
Excellent care and support from day one.
I cannot fault Heatherdene Nursing Home in any way.
Staff loving and friendly and not just to the residents but to family and friends too. Rooms are lovely and clean. Loads of activities and entertainment most days.
Food fantastic... for any needs required.

I highly recommend Heatherdene Nursing Home.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for such a lovely review. We were pleased to be able to provide care for your friend and to get to know all her friends and family.

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Review from Carol O (Sister-in-law of Resident) published on 30 August 2023 Submitted via Postal Card
Overall Experience

The manager and all the lovely caring staff are amazing, nothing is too much trouble for them, always keeping regular updates and never too busy to talk, excellent care and facilities treated with utmost respect and dignity.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for such a lovely review. It was a pleasure to care for your sister-in-law and always lovely to see you both on your visits.

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Review from J A (Daughter-in-law of Resident) published on 24 April 2023 Submitted via Website
Overall Experience

I would happily recommend Heatherdene Nursing Home as the staff are friendly, caring and considerate. The food is varied and they can accommodate personal preferences. Communication between the staff and family has been great and we have always felt welcomed. Excellent service all round. Thank you.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for your review, it was a pleasure to look after your loved one. Beena.

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Review from D M (Son of Resident) published on 13 April 2023 Submitted via Postal Card
Overall Experience

Staff and management very friendly and attentive.

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Review from Derek S (Friend of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience
Our dear friend was admitted to Heatherdene Nursing Home with a terminal illness. His care and well-being were exemplary, and nothing was too much for the staff. Who were always happy, friendly and patient. The rooms were spacious and clean. The food menu was nicely varied and wholesome, and very tasty according to our friend.

We would not hesitate to recommend Heatherdene Nursing Home, first class.

Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing Home

Thank you for such a lovely review. It was a pleasure to be able to care for your friend.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (40) & Events (0)

News
  • 06 Aug 2026

    We took our tastebuds to Greece this week with a delicious bakalva tasting. Our resdients enjoyed sampling this traditional Greek sweet treat. Armchair travel provides us with a wonderful opportunity...

  • 06 Aug 2026

    We took our tastebuds to Greece this week with a delicious bakalva tasting. Our resdients enjoyed sampling this traditional Greek sweet treat. Armchair travel provides us with a wonderful opportunity...

  • 20 Jul 2026

    With the weather being so hot and our armchair travel destination being Spain it was a perfect opportunity to have a go at making our own fans

Upcoming Events

There are no upcoming events for Heatherdene Nursing Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Heatherdene Nursing Home.

Accreditations

There are no accreditations posted yet for Heatherdene Nursing Home.

Meet the Team (1)

Beena George
Beena GeorgeJob Title:Registered ManagerJoined: 2002

I've been in the care sector for over 25 years, initially qualifying as a Cardiac Theatre Nurse in 1994. I joined the Southcare Group in 2002, progressing from a Registered Nurse (RGN) to the Registered Manager of Heatherdene Nursing Home in 2014. I always put the needs of others before my own and strive to make sure residents, staff and their families are all happy. I am passionate about my home, Heatherdene, and leading the way in inter-generational partnerships to improve the lives of our residents and everyone involved.

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