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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Southcare Homes
Welcome to the Home page of Southcare Homes. The company is proud to say that they have been providing residential and nursing care in Surrey and Sussex for almost 30 years.

Southcare Homes is dedicated to providing the best quality of life, care and facilities for residents. 24-hour care services are provided by trained staff in a friendly and homely environment and they understand how important it is for those in their care to have choice and independence. Recent reviews by satisfied families agree with them.

Southcare Homes Locations (5)

 - Browse 5 Care Homes owned by Southcare Homes
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Heatherdene Nursing Home
30 The Highlands, Bexhill-on-Sea TN39 5HL 
9.9 84 reviews
Heatherdene Nursing Home, Bexhill-on-Sea, East Sussex
"My Mum came to Heatherdene for palliative care from hospital. From when I visited to view the room and home all the staff were friendly and…"   Read all 84 reviews
  • from £1,497 / week
  • 28 Rooms
Location Type Care Home

Heatherdene Nursing Home is a large Edwardian house located in a quiet residential area of Bexhill-on-Sea on the South Coast. 24-hour care services are offered for all residents. All staff have ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Grasmere Care Home Ltd
49 Grange Road, Sutton SM2 6ST 
9.9 50 reviews
Grasmere Care Home Ltd, Sutton, London
"Mum has only been in Grasmere Care Home for 1 month so it is still early days, but so far we have been extremely happy with the care she…"   Read all 50 reviews
  • from £1,300 / week
  • 25 Rooms
Location Type Care Home

Grasmere Care Home is a tastefully decorated 23-bed care home where people can live life to the full. The home provides 24-hour person-led care provided by highly-trained staff selected for their ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Freshford Cottage
Dane Road, Seaford BN25 1DU 
9.8 58 reviews
Freshford Cottage, Seaford, East Sussex
"Freshford Cottage provided not just outstanding care for my sister when supporting her end of life care but also loved, respected and took…"   Read all 58 reviews
  • from £1,600 / week
  • 20 Rooms
Location Type Care Home

Freshford Cottage Nursing Home is a family-run care home situated in a peaceful area of the seaside town of Seaford, East Sussex. Conveniently located within walking distance of local shops, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Highbury House
Steyning Road, Rottingdean, Brighton BN2 7GA 
9.6 40 reviews
Highbury House, Brighton, East Sussex
"Very grateful for all the support from Highbury House. Amazing care from the team as my step father now sadly approaches the end of life.…"   Read all 40 reviews
  • from £1,700 / week
  • 30 Rooms
Location Type Care Home

Welcome to Highbury House Nursing Home, a bright, airy home full of life and enjoyment with 30 single en-suite bedrooms available. It is situated in the quaint, cobble-stoned village of Rottingdean ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Lime Tree House
Lewes Road, Ringmer, Lewes BN8 5ES 
9.5 55 reviews
Lime Tree House, Lewes, East Sussex
"My extremely frail uncle came to Lime Tree House in 2022 when it became clear he was no longer able to look after himself at home. The…"   Read all 55 reviews
  • from £1,500 / week
  • 30 Rooms
Location Type Care Home

Lime Tree House is a residential care home situated in the delightful village of Ringmer, East Sussex, a few miles from the historic town of Lewes. Lime Tree House offers 24-hour care for all ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care

Southcare Homes Reviews (287)

9.8

Southcare Homes has a Group Review Score of 9.8 (9.751) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Southcare Homes must have a Review Score.

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Review of

Highbury House

from Alison H (Sister of Resident) published on 7 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been a resident at this care home since November 2025, and I cannot praise the staff highly enough. They are caring, compassionate, professional, and always treat him with dignity and respect.


The home is clean, welcoming, and well-managed, with a warm and friendly atmosphere. The

staff keep us informed and are always happy to answer any questions or concerns.


It is clear that the residents' wellbeing is their top priority, and my brother is happy, comfortable, and receiving excellent care. Knowing he is in such safe and capable hands gives our family great peace of mind.


I would highly recommend this care home to anyone looking for high-quality care for a loved one.

Reply from Victoria, Home Services Administrator at Highbury HouseThank you for your amazing review of our home, we really appreciate your kind words about our home and team!
Your brother is a valued member of our home and we are glad we have the opportunity to care for him. If there is anything we can help either of you with, please do not hesitate to reach out.
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Review of

Grasmere Care Home Ltd

from Helen S (Daughter of Resident) published on 2 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We contacted Grasmere rest home when we were looking to move mum up from another care home to be closer to us.


They have been responsive to questions and proactive in helping us facilitate the move once it was agreed they could meet her needs.


It is evident that the care is personalised with very

thorough assessments and we have been impressed that she has already been seen by therapy professionals.


The staff having been caring and encouraging and it has been reassuring to see how mum has started to engage and take part in the activities which are adapted for inclusivity.


Being able to access notes helps identify if there are concerns and being able to communicate and discuss these issues openly enables plans to be put in place to help address.any issues.


The home feels very welcoming and staff are very approachable. We have certainly felt more relaxed and reassured now she has been in the home nearly a month.

Reply from Antonina Gont, Home Manager at Grasmere Care Home LtdIt is wonderful to hear that our proactive team, thorough assessments, and prompt coordination with therapy professionals have given you such peace of mind. We truly pride ourselves on delivering personalised care, so seeing your mum already engaging and enjoying our activities is incredibly rewarding for our staff. We also strongly believe that open communication and portal access are key to a successful partnership with families, and we appreciate your kind words about our approachable team. Thank you for trusting us with your mum's care. Welcome to the Grasmere family.
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Review of

Grasmere Care Home Ltd

from Louise B (Daughter of Resident) published on 2 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has only been in Grasmere Care Home for 1 month so it is still early days, but so far we have been extremely happy with the care she has received. When looking for a suitable provision we were really impressed with the responsiveness of the manager and admin team and from the moment we stepped through
the door to view the home it had a calmness and warmth that we had not experienced in other places. The assessment process was very thorough and the team were incredibly supportive in helping us sort out the transition from another local authority. Since being in Grasmere the team have arranged for both the occupational therapist and physiotherapist to review mums needs and have implemented any recommendations. Staff are friendly and open and access to the online portal allows us to see mums daily care notes. The activities organiser is excellent, adapting activities so all are included and posting regular updates so families can see what's going on and share the joy he brings.
Reply from Antonina Gont, Home Manager at Grasmere Care Home LtdThank you so much for your wonderful review of Grasmere Care Home. We know that the first month can be a challenging time of transition, so we are absolutely delighted to hear that you, your mum, and your family are having such a positive experience. It is incredibly rewarding to know that our warmth, calmness, and thorough assessment process helped ease your journey. We are also glad that our coordination with therapists and the transparency of our online care portal are providing you with peace of mind. Our activities organiser and the rest of the team love bringing joy to our residents every day, and your kind words will mean the world to them. Thank you for trusting us with your mum's care. We look forward to continuing to support mum and your family.
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Review of

Highbury House

from Richard P (Son of Resident) published on 30 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very grateful for all the support from Highbury House. Amazing care from the team as my step father now sadly approaches the end of life. Compassionate, caring and dignified treatment. Can't thank the team enough.
Reply from Victoria, Home Services Administrator at Highbury HouseThank you for your lovely review of our home and team! We feel most privileged to be able to take care of your step father. Please reach out to us if there is anything we can help with.
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Review of

Heatherdene Nursing Home

from Susan F (Daughter of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum came to Heatherdene for palliative care from hospital. From when I visited to view the room and home all the staff were friendly and the home had a lovely warm homely feel to it. I knew straight away that this was the place for my Mum.
Every member of staff were kind, caring, compassionate and
treated her with dignity for her last chapter of life.
Nothing was ever to much. She was comfortable, pain free and cared for by the most beautiful people.
I cannot thank all the staff enough for making my Mums final days so very peaceful.
Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing HomeThank you for your kind review. We were glad to be able to care for your lovely mum.
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Review of

Grasmere Care Home Ltd

from Kev H (Son of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been so impressed with the care, from the first meeting to gather information when mum was still at home to the stay in Grasmere.
The attention to detail and overall care is amazing. I was hesitant if it was the right thing to do but I have no doubts about the choice now.
I cannot recommend
Grasmere enough. Everybody I have met has always been cheerful, positive and helpful.
The home is well kept with a lovely outside paved area and garden.
The food is all prepared onsite and looks great.
Mum seems much happier here even though she was unsure about coming. She is smiling and enjoying life again.
Thank you to everyone at Grasmere whatever your job , you are making mums life much better.
Reply from Antonina Gont, Home Manager at Grasmere Care Home LtdThank you so much for taking the time to share such a heart warming review.
Hearing that your mum is smiling, enjoying life again, and feeling much happier is the greatest reward our entire team could ask for. Your kind words have been shared with everyone at Grasmere. Thank you for trusting us with your mum's care, it is an absolute privilege to have her with us.
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Review of

Heatherdene Nursing Home

from Brett H (Nephew of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heatherdene Nursing Home where very good to my aunt and really took the time to provide her with the best care possible. She had been in and out of hospital/other care homes with no long term stability, Heatherdene gave that to her.


The staff were always knowledgeable and caring and provided stability

for my aunt and piece of mind for her family and friends.
Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing HomeThank you for such a lovely review. We were glad to be able to care for you aunt.
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Review of

Freshford Cottage

from Rachel B (Sister of Resident) published on 8 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Freshford Cottage provided not just outstanding care for my sister when supporting her end of life care but also loved, respected and took time to get to know her and that meant the world to Emma and our family.


From the first communication with Diana we knew that this was a supportive and caring

environment. I honestly can't thank all the team for their professionalism and the quality of care that was provided. Nothing was too much to ask.


The staff not just cared for my sister but also made sure my mum was supportive when visiting her daughter at the most challenging time.


Thank you so very much for all that you did you ensure Emma was not in pain and was able to pass peacefully.

Reply from Diana Midoschi, Registered Nursing Care Manager at Freshford CottageThank you so much for your kind and heartfelt words. It means a great deal to all of us that you took the time to share your experience.

It was a privilege to care for Emma and to support both her and your family during such an important and difficult time. Our team is committed to providing compassionate, person-centred care, and we are deeply touched to know that Emma felt loved, respected, and comfortable while she was with us.

Your recognition of the support provided to your mum and family is especially appreciated, as caring for loved ones is an important part of what we do. We will be sure to share your lovely feedback with Diana and the entire team, who will be greatly encouraged by your words.

Please accept our sincere condolences for your loss. We are honoured to have been able to play a small part in ensuring that Emma was cared for with dignity, comfort, and compassion.

With heartfelt thanks and best wishes,

The Freshford Cottage Team
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Review of

Freshford Cottage

from Jackie B (Daughter-in-law of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
They always inform us if there is any issue s and let us know how she has been doing or if there was a problem always go above and beyond Jo also let's mum use her phone to FaceTime her sister which is very much appreciated
Reply from Diana Midoschi, Registered Nursing Care Manager at Freshford CottageDear Jackie, Thank you so much for your kind words. We really appreciate you taking the time to share your feedback.

It means a great deal to know that our communication and support are making a positive difference. We are committed to providing the best possible care and ensuring that families are kept informed and involved.

Jo will be delighted to hear your lovely comments. We know how important it is for your mum to stay connected with her family, and we're pleased that we can help make those special moments happen.

Thank you again for your trust and support. It is our privilege to care for your mum.
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Review of

Freshford Cottage

from M S (Daughter of Resident) published on 3 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident of Freshford Cottage Nursing Home since December 2024.
She was discharged from The Hospital into the Care of Freshford Cottage Nursing Home for "End of Life Care. Her prognosis wasn't good all.
I was reassured by all the Staff who care for my Mum that they would do the very
best for my Mum. I felt supported too by Diana the Manager and all the Nursing Team on what was a very emotional time for me.
Sadly in recent months my Mum's Mental Health has deteriorated.
Which is proving to be an issue for the Carers/Nurses carrying out there usual Care routines - Due to my Mum's challenging behaviour.
They continue to reassure and support my Mum regardless.
And Diana and the Nursing Team are straight on to the GP's and Mental Health Team -To find the right medication to support this.
I have no doubt in my mind that my Mum is cared for in the best possible way in the Care of Freshford Cottage Nursing Home.
Thank you all for your support.
Reply from Diana Midoschi, Registered Nursing Care Manager at Freshford CottageDear Mandy, thank you so much for taking the time to share your kind words and experience with us.

We are truly grateful for your feedback and are pleased to hear that you have felt supported by Diana and the team during what has undoubtedly been a very emotional and challenging journey. Providing compassionate, person-centred care for our residents, while also supporting their loved ones, is at the heart of everything we do.
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Review of

Freshford Cottage

from Pamela R (Wife of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot be more pleased with the care that my husband has received since last September. He was very poorly when he was admitted, and no one envisaged any improvements, but with the love and care he has been shown, there have been improvements which have amazed our family. There is always a warm welcome
when I visit, and I am always offered tea. There are always members of staff around to discuss any worries or concerns that I may have. There is a wide range of activities on offer, which is so beneficial. I bless the day I found Freshford Cottage.
Reply from Diana Midoschi, Registered Nursing Care Manager at Freshford CottageDear Pam, thank you so much for your kind and heartfelt words. It means a great deal to all of us to hear about your husband's journey and the positive impact our team has had on both him and your family.

Your feedback is greatly appreciated and will be shared with the entire team, who will be touched by your recognition of their hard work and commitment. Thank you for placing your trust in us and for taking the time to share your experience.

With warmest wishes,

The Freshford Cottage Team
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Review of

Freshford Cottage

from Carol W (Daughter of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum has only been at Freshford Cottage for just over a week, and in her words, it is like staying in a 5 star hotel. She has a lovely room upstairs with a sea view and overlooking the salts recreation ground. The staff have been amazing and nothing is too much trouble. They have facilities going
on during the day throughout the week, so residents would never get bored. Our Mum has a large family who visit her regularly, we are always treated with the upmost respect and pleased to say the kettle is always on. Our Mum loves to chat and there is always someone on hand to listen to her. We can't ask for anymore. Our Mums happiness is paramount, and we as a family are pleased that they are taking great care of our precious Mum. Thank you so much to the brilliant staff at Freshford Cottage, couldn't wish for a more friendly family orientated place for Mum to be.
Reply from Diana Midoschi, Registered Nursing Care Manager at Freshford CottageDear Carol, thank you for your kind words and recommendation, this means a lot to us.
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Review of

Freshford Cottage

from Alan S (Husband of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so glad that Freshford Cottage was recommended to me. They are so caring and give such brilliant support to my wife who suffers from dementia and various other mental health problems. Initially I felt guilty not being able to care for her myself, but she wasn't safe at home. The staff at Freshford
spend a lot of time with her, not just for medical reasons but also to chat and engage with her. Being a small home with I believe only a maximum of 18 residents makes it feel very personal. All the staff are very approachable and keep me involved with her care.
Reply from Diana Midoschi, Registered Nursing Care Manager at Freshford CottageDear Alan, we appreciate your kind words and are delighted to hear that you had a positive experience with our care home.
Your feedback means a great deal to our team and motivates us to continue providing the highest standard of care and support. Thank you again for your support and recommendation.
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Review of

Heatherdene Nursing Home

from S D (Daughter-in-law of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heatherdene Nursing Home. Is home from home. On arrival, my mother-in-law settled in very quickly. The staff very professional, kind and caring. Heatherdene is a well-managed home. I found the communication excellent when visiting my mother-in-law, updating me how she was/had been. Which I found
very reassuring. Heatherdene is a very clean home and my mother-in-law enjoyed the food very much. The staff always welcoming on visits along with a nice cup of tea and slice of homemade cake. I would highly recommend Heatherdene.
Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing HomeThank you for your lovely review, it was a pleasure to care for your mother-in-law.
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Review of

Lime Tree House

from D P (Niece of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My extremely frail uncle came to Lime Tree House in 2022 when it became clear he was no longer able to look after himself at home. The care and support he was given at Lime Tree House was truly excellent. Being welcomed into the Lime Tree House 'family' really improved his health and his quality of
life, and as a result he had 3 happy 'bonus years' that I am certain he would not otherwise have had. The kindness of the staff towards all residents shines through, and residents are genuinely cared for, not just looked after.
Reply from Stacey Davis, Registered Care Home Manager at Lime Tree HouseThank you for your time to write such a lovely review. We really appreciate any feedback that is given. It was a pleasure.
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Review of

Lime Tree House

from Clare S (Daughter of Resident) published on 23 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been living in Lime Tree House for 18 months. It wasn't an easy transition for him, but the staff were patient, kind and encouraging to him. Over time, my Dad's mental capacity has significantly decreased which was expected with his dementia diagnosis.
I remain confident that his care and
welfare needs are fully met by the staff. They KNOW my Dad and understand him. It's a small home and the person centered care is amazing.
The manager Stacey, is a calm, professional and caring. The staff have been there all the time by Dad has and some have been there for many years. This was really important to me.
The food is also freshly cooked, nutritious and tasty.
I work in the social care sector and therefore have high standards for my Dad's care. I have never been concerned that his emotional or physical care hasn't been met to a high standard.
Thank you all
Reply from Stacey Davis, Registered Care Home Manager at Lime Tree HouseThank you for your kind review, i will pass on your lovely words to the team.
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Review of

Highbury House

from A B (Daughter of Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was placed here after a longish stay in hospital.
I knew nothing about this home and would have preferred something nearer to her residence.
However I'm not in the least bit disappointed, transport to Rottingdean is easy and quick. The home is "homely"
Living abroad I am reassured that
my mother is in the best of hands and she seems to be enjoying the care given.
Reply from Victoria, Home Services Administrator at Highbury HouseWe sincerely appreciate your kind feedback. We are grateful to have the opportunity to care for your mother, and we know that distance can be concerning. Please let us know if there is anything we can do to make things easier for you both.
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Review of

Heatherdene Nursing Home

from Catherine B (Daughter of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is enjoying life at Heatherdene. There is often something going on - food tasting, quizzes, puzzles, singing, competitive games, which residents can take part in if they wish. Mum is clean and putting some weight on. The building is always clean, and there are no unpleasant smells.
Staff are
always welcoming and helpful. Keeping us up to date with mum's care.
I like the monthly care where residents' rooms are deep cleaned and stats taken on residents' health.
Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing HomeThank you for your lovely review. We are glad to be able to care from your mum.
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Review of

Highbury House

from M B (Great-granddaughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We will always remember the kindness, compassion, and respect that was shown not only to her, but to our entire family. During such an emotional and difficult time, the warmth and understanding from every member of staff meant more to us than words can truly express. You treated her with such dignity
and gentleness, ensuring she was comfortable and cared for right until the very We will always remember the kindness, compassion, and respect that was shown not only to her, but to our entire family. During such an emotional and difficult time, the warmth and understanding from every member of staff meant more to us than words can truly express. You treated her with such dignity and gentleness, ensuring she was comfortable and cared for right until the very end.
Reply from Victoria, Home Services Administrator at Highbury HouseThank you for your lovely review of our home and we sincerely appreciate your high praise of our staff. It was an honour to have your Great Grandmother with us, and we thank you for the opportunity to care for her.
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Review of

Grasmere Care Home Ltd

from Victoria E (Daughter of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the Grasmere team enough for their genuine love and care of my 85-year-old father. After a difficult year and him being hospitalised for several months we were so lucky to find this wonderful home and team, who really do look after all their residents just like family. The food looks
and smells amazing, the home and rooms smell clean and are nicely decorated and the best thing, we know dad is being cared for, has a new group of brilliant friends and the entertainment is second to none. Thank you so much Antonina, Amy and team xx
Reply from Antonina Gont, Home Manager at Grasmere Care Home LtdThank you so much for such a wonderful review. We are so pleased you are happy with the care provided for Dad, and we absolutely love having him with us at Grasmere!
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Frequently Asked Questions about Southcare Homes

Costs for care homes owned by Southcare Homes

Average costs per week for care homes owned by Southcare Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Southcare Homes, based on 5 out of 5 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,525
Residential Dementia Care £1,450
Nursing Care £1,600
Nursing Dementia Care £1,549
All Care Types £1,519
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Southcare Homes own?

Southcare Homes own 5 Care Homes.

Which Southcare Homes Care Homes have the highest review score?

Heatherdene Nursing Home, Grasmere Care Home Ltd & Freshford Cottage have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southcare Homes to verify any information. View our terms and conditions. Southcare Homes has an Enhanced Service – more info.