Dane Road, Seaford BN25 1DU
Group: Southcare Homes
Person in charge: Finlin Martin (Manager)
Local Authority / Social Services: East Sussex County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 20 Service Users
Registered Care Categories*: Old Age
Single Rooms: 16
Shared Rooms: 2
Rooms with ensuite WC: 11
Weekly Charges Guide: Nursing Care Single from £775 , Nursing Care Shared (per person) from £775
Facilities & Services: Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Freshford Cottage: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Freshford Cottage has a Review Score of 7.8 (7.750)
The Review Score of 7.8 (maximum of 10) for Freshford Cottage is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Freshford Cottage in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Freshford Cottage is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.25 Points relating to the number of positive Reviews for Freshford Cottage is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4 Target = 0.250
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Freshford Cottage?
Reviewer Connection to Freshford Cottage
Review submitted from a Website Submission by Jacqueline S (Daughter of Resident) on Thursday 4 May 2017. Relates to May 2017.
My Mother has been a resident for over a year, and I think it is fair to say that if she had not gone to live at Freshford Cottage she would no longer be with us. The care she has received has been exceptional. All the staff have been kind and caring towards my Mother. They have been understanding and helpful to me and other members of our family as things have changed over the last year. I have absolutely no problem if fully recommending Freshford Cottage if you find yourself needing somewhere to provide nursing care for a loved one.
How likely would you be to recommend Freshford Cottage? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Freshford Cottage