Freshford Cottage

Dane Road, Seaford BN25 1DU
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9.8 52 Reviews
  • Freshford Cottage, Seaford
Freshford Cottage Nursing Home is situated in the quiet part of the seaside town of Seaford, East Sussex. Local shops and restaurants are within walking distance, close to the seafront.

They offer 24-hour care for all residents. All staff have regular in-house training, NVQ training and attend courses relevant to care of the elderly.

The home has its own catering staff and use local produce. There are weekly deliveries of fresh food by the local butcher/greengrocer.

They believe everyone is entitled to privacy, dignity and respect and staff are made aware that the needs of the residents are paramount.

Visitors are welcome at any time.

Fees are based on the bedroom of your choice.

For more information on staying in Freshford Cottage Home please contact the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Nursing Care: £1600 – £1800
  • RESPITE Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Nursing Dementia Care: from £1652

These prices are only a guideline, please contact Freshford Cottage to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Diana Midoschi (Registered Nursing Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (1)

Freshford Cottage Reviews (52)

9.8

Freshford Cottage has a Review Score of 9.8 (9.776) out of 10, based on 14 reviews in the last 2 years.
Over all time Freshford Cottage has 52 reviews.

Overall Experience
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Date Published
  • 52
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Reviewer Connection to Freshford Cottage
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Total of 52, showing 41-52
Review from T H (Daughter of Resident) published on 20 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and staff are amazing. They are kind, helpful and totally appropriate in their actions and words. They took care of my father with immense understanding and kindness. In addition, the care and understanding shown towards my mother at a very difficult time was second to none. I have been
to lots of care homes over the last two years and this one is exceptional.
Reply from Finlin Martin, Registered Manager at Freshford Cottage

Thanks so much for your review and for entrusting all of us at Freshford Cottage with the care of both your mother and father. We know how important it is to empathise with everyone who comes into our home and it’s lovely to receive such positive feedback. We’re happy that we could provide the right care and support to you and your parents. If there is anything more we can do for you, feel free to get in touch with me.

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Review from Caroline G (Friend of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a parish visitor at Freshford for over two years and I have always been greeted by friendly staff, staff who are very caring and competent in their job and a lot of laughing and joking. All in all a very happy home.
Reply from Racheal Spooner, Home Services Administrator at Freshford Cottage

Thank you for your kind review. We look forward to seeing again soon.

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Review from Deborah G (Daughter of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother arrived at the home at the beginning of September and is happily settled partly because of the excellent care given to her by the staff and the accommodation itself.
Reply from Racheal Spooner, Home Services Administrator at Freshford Cottage

Thank you for your kind review. We are very happy to hear your mother has settled in. If there is anything else we can do for you, please let us know.

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Review from V H (Daughter of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault Freshford Cottage for the care and attention my mother has. All the staff are very friendly and helpful and nothing is too much trouble for them.
Reply from Racheal Spooner, Home Services Administrator at Freshford Cottage

Thank you for your kind review. If there is anything else we can do for you, please let us know.

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Review from C N (Wife of Resident) published on 26 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is a warmth and friendliness as soon as you walk into Freshford Cottage.
Everyone greets you with a smile and does their best to make you welcome. Daily notes on residents care are there to be seen by a visitor to the room and my query is always dealt with quickly.
Reply from Racheal Spooner, Home Services Manager at Freshford Cottage

Thank you for your kind review. We are very happy to hear we're making a difference at Freshford. If there is anything else we can do for you, please let us know.

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Review from Colin K (Resident) published on 5 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My first time in a care home. The staff were kind, helpful and attentive. They do there (sometimes) difficult jobs well.
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Review from Margaret M (Relative of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Freshford Cottage s a nursing home I would recommend to anybody.
All the way from the top staff to the staff who keep the home so lovely and clean. They are so caring, it's a pleasure to visit, so dedicated, they are all like angels at a very difficult time. Thank you.
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Review from Sheila E (Wife of Resident) published on 30 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The residents are very well looked after. The staff are very good and do all they can for the residents. They are really encouraged to do things.
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Review from A A (Son of Resident) published on 9 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A family friend recommended Freshford Cottage to us when we urgently needed palliative care for our mother. After our initial visit, we were immediately drawn to the homely atmosphere and to the friendly and efficient staff. We are being kept fully informed of our mother's condition but more importantly,
she is very happy there.
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Review from J S (Daughter of Resident) published on 19 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother has received has been excellent. The staff are very kind and caring. As a family, we are very grateful that our mother was able to move into Freshford Cottage.
Reply from Maria Gabriels, Marketing at Freshford Cottage

Thank you for your positive comments. I am so glad to hear that your mother is happy with the overall care provided! Call us if there is anything we can help you with.

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Review from David T (Husband of Resident) published on 12 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the overall care provided by Freshford Cottage for my wife. My wife recently completed her first year at Freshford Cottage on the 10th December.


I would have no hesitation in recommending Freshford Cottage to any interested person.

Reply from Maria Gabriels, Marketing at Freshford Cottage

Dear David, Thank you for your positive comments. I am so glad to hear that your wife is happy with the overall care provided! Call us if there is anything we can help you with.

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Review from Gillian W (Daughter of Resident) published on 26 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident since March 2017 after having to leave a rest home as her condition had worsened as she is unable to do anything for herself now. The staff overall are very friendly, compassionate and caring and her needs are completely attended to. A file of her day to day needs and food
intake is readily available in her room for anyone to see. The location of the home is very central which allows relatives and friends easy access by rail or bus and there is ample parking. Overall I would award this home 5* for the care that is given to residents and the empathy the staff have for the relatives.
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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Freshford Cottage is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.776 for Freshford Cottage is calculated as follows: ( (128 Excellents x 5) + (21 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 156 Ratings = 4.776
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Freshford Cottage is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Pamela

Pamela Fuller

Job Title: Senior Healthcare Assistant Joined: 2015

Pamela has been at Freshford for 9 years and has 30 years of experience in care.


She enjoys getting to know all the resident's likes and encourages these to be met and to make these known to all staff.


Pamela has an NVQ 3 and is the champion of infection control and hydration. Being a champion requires extra training and comes with more responsibilities.


Her extra responsibilities include monthly audits, ensuring staff use the right-hand washing technique and encouraging fluid intake of residents.


Pamela is a very much loved member of the team here at Freshford.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Freshford Cottage to verify any information. View our terms and conditions. Freshford Cottage has an Enhanced Service - more info.