"My mum is enjoying life at Heatherdene. There is often something going on - food tasting, quizzes, puzzles, singing, competitive games,…"
Read all 81 reviews
from £1,497 / week
28 Rooms
Location Type
Care Home
Heatherdene Nursing Home is a large Edwardian house located in a quiet residential area of Bexhill-on-Sea on the South Coast.
24-hour care services are offered for all residents. All staff have ... Read more
"We will always remember the kindness, compassion, and respect that was shown not only to her, but to our entire family. During such an…"
Read all 37 reviews
from £1,600 / week
30 Rooms
Location Type
Care Home
Welcome to Highbury House Nursing Home, a bright, airy home full of life and enjoyment with 30 single en-suite bedrooms available. It is situated in the quaint, cobble-stoned village of Rottingdean ... Read more
"I can't thank the staff enough for taking care of my mother the last few months. She was treated with care and dignity right up to the end.…"
Read all 53 reviews
from £1,600 / week
20 Rooms
Location Type
Care Home
Freshford Cottage Nursing Home is situated in the quiet part of the seaside town of Seaford, East Sussex. Local shops and restaurants are within walking distance, close to the seafront.
They offer ... Read more
"My wife has been in Lime Tree House since 13/10/2025 following a period of respite. Since then, the staff have been so helpful, and…"
Read all 53 reviews
from £1,500 / week
30 Rooms
Location Type
Care Home
Lime Tree House is a residential care home situated in the delightful village of Ringmer, East Sussex, a few miles from the historic town of Lewes.
Lime Tree House offers 24-hour care for all ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Southcare Homes Reviews in East Sussex (224)
9.7
Southcare Homes has a Group Review Score of 9.7 (9.706) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Southcare Homes must have a Review Score.
from Catherine B (Daughter of Resident) published on 20 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum is enjoying life at Heatherdene. There is often something going on - food tasting, quizzes, puzzles, singing, competitive games, which residents can take part in if they wish. Mum is clean and putting some weight on. The building is always clean, and there are no unpleasant smells.
Staff are
always welcoming and helpful. Keeping us up to date with mum's care.
I like the monthly care where residents' rooms are deep cleaned and stats taken on residents' health.
Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing HomeThank you for your lovely review. We are glad to be able to care from your mum.
from M B (Great-granddaughter of Resident) published on 17 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We will always remember the kindness, compassion, and respect that was shown not only to her, but to our entire family. During such an emotional and difficult time, the warmth and understanding from every member of staff meant more to us than words can truly express. You treated her with such dignity
and gentleness, ensuring she was comfortable and cared for right until the very We will always remember the kindness, compassion, and respect that was shown not only to her, but to our entire family. During such an emotional and difficult time, the warmth and understanding from every member of staff meant more to us than words can truly express. You treated her with such dignity and gentleness, ensuring she was comfortable and cared for right until the very end.
Reply from Victoria, Home Services Administrator at Highbury HouseThank you for your lovely review of our home and we sincerely appreciate your high praise of our staff. It was an honour to have your Great Grandmother with us, and we thank you for the opportunity to care for her.
from Janet L (Daughter of Resident) published on 2 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum has been cared for (with real care) since December. She had been in hospital unable to communicate or swallow, a week earlier and had made some progress. We thought she'd make more but not as much as Heatherdene (and she) have managed. They listened to our views and referred to speech and language
therapy on Xmas eve so as to be hopeful but safe. She's now eating more normally. They recognised low mood and medication has helped her 'come back' to us. Not everyone will make this progress with end stage Parkinsons, but regardless all staff are very friendly & observant and have good relationships with her. I am wary of 'glowing' reviews but we know the care is great, as mum has mentioned that only once in 2 months has she waited for a table to be pushed closer or waited to be helped downstairs. This is remarkable when so many people have been at the end of their lives. Beena, Tina and Sarah have all been exceptional.
Lounge redecoration will soon be finished -star for facilities
Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing HomeThank you for your lovely review, we are glad to be able to care for your mum.
from K B (Great-granddaughter of Resident) published on 23 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My great nan stayed at this care home and we couldn't be more grateful for the care she received. The staff were kind, patient, and treated her with real dignity and respect.
It gave our family great comfort knowing she was in such safe and caring hands. Thank you to everyone for the compassion and
support you showed her and us.
Reply from Victoria, Home Services Administrator at Highbury HouseWe are grateful to have had the opportunity to care for your Great Nan. Thank you for leaving us such a lovely review, your kind words mean a lot to us.
from G M (Son of Resident) published on 27 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
As a family we found the care was lovely the carers work hard,Mum was bedridden for her time there but she always looked nice when you visited and her room was spotless nothing was to much to ask for the carers were lovely and very caring to mum we would always recommend this home to everyone
Reply from Victoria, Home Services Administrator at Highbury HouseThank you for your highly rated review of our home and team. It was a privilege to have your mother with us and we are grateful for the opportunity to care for her.
from Eric C (Husband of Resident) published on 23 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My wife has been in Lime Tree House since 13/10/2025 following a period of respite. Since then, the staff have been so helpful, and assisting her to settle in and accept the permanency of her stay. I am so grateful to everyone at the home for looking after her in a way I can no longer achieve. She appears
happy and content, although she has a reluctance to ask the staff if she needs something. She feels a nuisance by doing so. The home is the best one she has been in. The bedroom and community rooms are well furnished and welcoming. There is a freshness about the place. The staff are so helpful, pleasant and understanding. I trust them to look after my wife who I have loved for 66 years. Since I am unable to give the care and attention she needs and deserves, I am more than willing to commit her to the care of Lime Tree House.
Reply from Stacey Davis, Registered Care Home Manager at Lime Tree HouseThank you for your time to write such a lovely review. We really appreciate any feedback that is given.
from Hazel H (Daughter of Resident) published on 20 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
From the time dad arrived at Heatherdene he was treated with kindness and respect by all members of staff. Everything was explained fully to dad by the nursing staff and they made sure he understood.
Visiting family members were also looked after very well.
Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing HomeThank you for your review, we were glad to be able to care for your dad.
from S S (Sister of Resident) published on 16 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My first views on Highbury House are very nice, exceptionally clean and tidy, the bedrooms are really bright and cheerful, the staff are very professional and happy to do as requested, nothing too much trouble, I can't answer all questions as we have only been visiting for a few months. We visited at
Christmas for their party and was very impressed for all they laid on with a magician and the food was delicious.
My sister appears to be very happy which is lovely to see, we have had bad experiences with other homes and this, so far, seems to be first class.
I've answered the question as excellent as far as I can see,
Reply from Victoria, Home Services Administrator at Highbury HouseThank you for your lovely review of our home! We are very pleased to hear your sister is happy with us, and we feel most privilege to be able to take care of her. Please reach out to us if there is anything we can help with.
from Peter J (Son of Resident) published on 24 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
A very professionally run care home with exceptional caring staff who treated my father as though he was their family member. My father has sadly passed away but throughout his last few days the staff gave me and our family constant up dates to his well being. On the final day of my fathers life we
were called and taken to his room where the lighting was dimmed and classical music was playing softly in the back ground. Upon his passing the two members of staff were just as upset as us having looked after Dad for several years. The next morning when we returned to clear his room each member of staff that spoke to us gave their condolences which really touched us. At Heatherdene the staff are very caring and do treat your family member as family. You are always met with a warm cheery smile when ever you enter and more importantly you always see the same staff members day in and day out which is good because you can build up a good relationship between Carer, Cared For and Family
Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing HomeThank you for such a lovely review. It was a pleasure to care for your dad.
from Janette W (Friend of Resident) published on 26 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My husband and I was invited to a bonfire lunch with our friend. We had a lovely meal and it was lovely to sit with the residents and learn more about them all and their interesting lives and where they use to live. Many of them are local to Lewes and it must have been enjoyable for them to mix with
some new faces.
Reply from Stacey Davis, Registered Care Home Manager at Lime Tree HouseThank you so much for your lovely review. We really appreciate any feedback that is given.
from David S (Son of Resident) published on 13 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
All the staff at Heatherdene nursing home were fantastic.
They were friendly, caring and professional throughout, making a very difficult time for my mum and us as a family as easy as it could have been.
Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing HomeThank you for your lovely review. We were glad to be able to care for your mum.
from Julie G (Daughter of Resident) published on 10 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Excellent nursing care, a lovely homely feel when you walk through the front door, always greeted by friendly staff who are very supportive and take great care looking after their residents. Cleanliness is great too and so to the food.
Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing HomeThank you Julie for such a lovely review. It was a privilege to be able to care for your mum.
from C H (Sister-in-law of Resident) published on 6 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My sister in law was admitted for end of life care and spent her last two weeks in Heatherdene. She was treated with care, compassion and dignity, which made her passing so much easier for the rest of the family to cope with.
Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing HomeThank you for your lovely review, It was a privilege to be able to care for your sister in law.
from S W (Daughter of Resident) published on 7 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
From the minute I walked into the building I felt comfortable. Being a healthcare professional for many years I have experience in what to look for. We quickly agreed that this was the place for my Dad. Happily his assessment and acceptance was managed in a timely manner and he was transferred from
hospital in days.
I am happy with the care he is receiving and have seen an improvement in his condition, despite being on palliative care.
The staff all seem pleasant and welcoming and I am always able to enquire if needed. I would certainly recommend this home to friends.
Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing HomeThank you for such a lovely review. It is a pleasure to care for your dad.
from Yvonne P (Daughter of Resident) published on 19 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I can't thank the staff enough for taking care of my mother the last few months. She was treated with care and dignity right up to the end. She was treated like a member of a loving extended family and so were her family.
Thank you Freshford Cottage staff.
Reply from Diana Midoschi, Registered Nursing Care Manager at Freshford CottageDear Yvonne, thank you for your kind words. It has been our pleasure to care for your mum and we will all miss her.
from Angela H (Stepdaughter of Resident) published on 27 August 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My stepfather has now been at Heatherdene Nursing Home for just over 3 years. The care and consideration he has received has always been very good. We are always made to feel welcome when we visit and the staff are very friendly and communicative.
It is a very well run nursing home. A big thank you
to all staff.
Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing HomeThank you, for your lovely review. It is a pleasure to care for you stepfather and always to see you.
from L H (Stepdaughter of Resident) published on 15 August 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I cannot emphasise strongly enough how kind and generous the care for my loved one was in Heatherdene Nursing Home. At all times, he was treated with dignity and compassion and staff chatted to him about his interests and life outside Heatherdene. When the end came as we knew it would, his care was
excemplary and your wonderful staff were sensitive, kind and professional as always.
Reply from Beena George, Registered Nursing Care Manager at Heatherdene Nursing HomeThank you for your lovely review. It was a pleasure to know and care for your stepfather.
from Katherine M (Daughter-in-law of Resident) published on 1 August 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother in law needed palliative care. We chose Highbury House as it was local to us and when I looked around was welcoming and the staff where able to address all of my concerns. She was given a beautiful room. She was very well looked after including regular hair washes and her nails being painted
which were very important to her. As a family we were welcomed and able to visit at anytime. She appreciated being visited by children from the local school. We really appreciate all the care and support from all the staff.
Reply from Christine Barber, Manager at Highbury HouseThank you for your lovely comments of our home and team, your review is most appreciated. We would like to thank you for trusting us to look after your mother-in-law, it was a privilege for us.
from Sarah W (Daughter-in-law of Resident) published on 27 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
We were very apprehensive about moving my father-in-law to a home as he'd been so independent for such a long time; however, within hours, he had settled in. He started joining in with the activities and other residents and looked so happy. As soon as we walked in the door, it felt like home from home,
and the staff are amazing and nothing is too much trouble. We were offered tea, coffee, cakes and biscuits on every visit. The food always looked delicious and was beautifully presented, cooked fresh, and was such a great choice. His room was cosy with a separate toilet and sink, TV and a nice view; everything he needed was there. The activities they provide are wonderful, and you can see the residents' joy at being offered such a great opportunity to join in. The staff complement the home so much and are very kind. I wouldn't hesitate to recommend Freshford Cottage to anyone looking for care, as we couldn't fault it. It really is like home.
Reply from Diana Midoschi, Registered Nursing Care Manager at Freshford CottageThank you for taking the time to send us such a review. We strive to offer excellence care and are glad to see you feel the same way.
from Anne C (Sister-in-law of Resident) published on 27 June 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
We were so delighted to get a room at Freshford Cottage for my sister-in-law who was discharged from a London hospital for end-of-life care. The staff were all so caring, friendly & supportive, despite the additional challenges that dementia brought. The nursing care was efficient and effective. The
food was beautifully prepared, with all preferences taken into account. The beauty of a smaller home is the personalised attention that is possible both for the resident & their families. We would not hesitate to recommend Freshford Cottage to others.
Reply from Diana Midoschi, Registered Nursing Care Manager at Freshford CottageThank you for your kind words it means a lot to us.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southcare Homes to verify any information. View our terms and conditions.
Southcare Homes has an Enhanced Service – more info.