Lime Tree House

Lewes Road, Ringmer, Lewes BN8 5ES

Lime Tree House is a residential care home situated in the delightful village of Ringmer, East Sussex, a few miles from the historic town of Lewes.

Lime Tree House offers 24-hour care for all residents. All staff have regular in-house training, NVQ training and attend courses relevant to care of the elderly.

Lime Tree House has 30 bedrooms, all are ensuite. Lime Tree House has a pleasant lounge and dining room overlooking accessible gardens. The garden has a timber decking and well-maintained lawns, flower beds and trees.

They have their own catering staff and use local produce. They have weekly deliveries of fresh food by the local butcher/greengrocer.

Lime Tree House believe everyone is entitled to privacy, dignity and respect - and staff are aware that the needs of the residents are paramount.

Visitors are welcome except meal times. However, if you want to have meal with your relatives and friends, this can be accommodated in advance.

Fees are based on the bedroom of your choice.

For more information on staying in Lime Tree HouseCare Home please contact the home.

Group: Southcare Homes

Person in charge: Julieta Inguito (Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Filipino, German, Spanish; Castilian, Panjabi, Punjabi

Single Rooms: 30

Shared Rooms: 0

Rooms with ensuite WC: 30

Weekly Charges Guide: Personal Care Single £875 – £950 (These prices are only a guideline, please contact Lime Tree House to find out the exact price for your requirements.)

Fees include a single room (all en-suite), all care including laundry and food, social services (with top-up welcome). Permanent and respite care available.

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Coming from Lewes, turn right towards the village of Ringmer (B2112) and before the mini roundabout which is just before the village, the home is on the left.

Visiting:

Please call the Lime Tree House main telephone number or email to arrange a visit.

Parking:

On-site parking is available.

Latest Care Quality Commission* Report on Lime Tree House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.2 (maximum of 10) for Lime Tree House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Lime Tree House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.646 for Lime Tree House is calculated as follows: ( (34 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 48 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.583 Points relating to the number of positive Reviews for Lime Tree House is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6 Target = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.2 Lime Tree House has a Review Score of 8.2 (8.229) from 4 Reviews


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lime Tree House?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lime Tree House

  • Daughter of Resident/Service User
    2
  • Niece of Resident/Service User
    1
  • Resident / Service User
    1

Lime Tree House is an outstanding care home. The environment is clean, tidy and beautifully decorated to create a homely place to live. The staff, from the manager across the whole team, are wonderful, warm, encouraging and friendly. They all welcome the whole family and are loving and kind to my father who regularly tells me how happy he is to be here. A super home

How likely would you be to recommend Lime Tree House? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Lime Tree House is located in a very picturesque village which has shops and retail facilities. Lime Tree is also within short distance of the town of Lewes with regular bus services. The staff and management provide love and tender care to all residents and have beautiful vistas to the local hills and fields. Having been here for 3 months, I have made many good friends and after a short 'trial' period, found the facilities excellent and decided to accept the excellent care and assistance to my retirement.

How likely would you be to recommend Lime Tree House? Extremely Likely

Overall Standard

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Average Rating:   4.1 out of 5

Juliet Inguito, Registered Manager at Lime Tree House responded to this review on 04 Apr 2018:

David saw the review form. He is very happy to send one to your organisation.

Lime Tree House is a truly exceptional residential care home, where residents are very well cared for and treated with respect and empathy. Each resident's individual preferences and capacities are understood and accommodated. I feel very lucky that there was a place available here when my 93-year-old mum's dementia reached the stage where she could no longer live in her own flat with carers calling. Relatives are able to come and go at all reasonable times of day without warning, and the atmosphere is always positive, upbeat and friendly. Nothing to hide here! At present there is also an inspirational activities co-ordinator who makes weekday afternoons at Lime Tree House stimulating and amusing for all residents who are able to attend the sessions. Mum has only been here 7 months, and she has already forgotten where she lived before. During a recent hospital visit she couldn't wait to get "home"---to Lime Tree House!

How likely would you be to recommend Lime Tree House? Extremely Likely

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Average Rating:   4.7 out of 5

Lime Tree House is truly a wonderful place for elderly people. We looked at 6 other homes and none of them compared to the atmosphere, friendliness and staff-engagement at this home. The residents are treated respectfully and with compassion. So much thought goes into their daily care and there is a strong sense of community among the residents and whole staff body. I highly recommend Lime Tree House.

How likely would you be to recommend Lime Tree House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

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