Lime Tree House

I can honestly say that Mum is in the best home. Care is fantastic, food amazing and everyone is friendly and welcoming. She is looked after so well and feels safe and secure. Every where is clean, comfy and it's a real home from home. We feel very lucky she was able to come to Lime Tree House.

My extremely frail uncle came to Lime Tree House in 2022 when it became clear he was no longer able to look after himself at home. The care and support he was given at Lime Tree House was truly excellent. Being welcomed into the Lime Tree House 'family' really improved his health and his quality of life, and as a result he had 3 happy 'bonus years' that I am certain he would not otherwise have had. The kindness of the staff towards all residents shines through, and residents are genuinely cared for, not just looked after.

Thank you all

My wife has been in Lime Tree House since 13/10/2025 following a period of respite. Since then, the staff have been so helpful, and assisting her to settle in and accept the permanency of her stay. I am so grateful to everyone at the home for looking after her in a way I can no longer achieve. She appears happy and content, although she has a reluctance to ask the staff if she needs something. She feels a nuisance by doing so. The home is the best one she has been in. The bedroom and community rooms are well furnished and welcoming. There is a freshness about the place. The staff are so helpful, pleasant and understanding. I trust them to look after my wife who I have loved for 66 years. Since I am unable to give the care and attention she needs and deserves, I am more than willing to commit her to the care of Lime Tree House.

My husband and I was invited to a bonfire lunch with our friend. We had a lovely meal and it was lovely to sit with the residents and learn more about them all and their interesting lives and where they use to live. Many of them are local to Lewes and it must have been enjoyable for them to mix with some new faces.

I am very happy with Lime Tree House. The staff have all been amazing and have encouraged mum to join in some of the very varied activities. Movement and meditation a particular favourite. The home is light and bright and the food excellent.

Lime Tree House is run extremely well.

Care has been excellent in general. The food is good and the care is very good. There have been one or two management issues which have been resolved. There are a good range of activities and staff are keen to get residents involved. The room is comfortable and kept warm with good views and lighting. The are some good meeting rooms as well.

After many years living at Lime Tree House, my 97-year-old mother is now becoming more frail and in need of more and more attendance. The excellent care they provided in the past has now been extended, always with the same gentleness, kindness and respect for my mum. She still knows many of the staff, trusts them and thanks them when they help her.

She enjoyed her experience as a respite and we have no concerns for her to return as respite or long-term care.

From the moment you walk in, it is completely cosy. Beautifully decorated - okay, nothing to do with care, but important to be surrounded by. All the carers know my name and who I am visiting, and they all have a smile; even the odd job man makes us laugh. My friend is very happy there. I would recommend it to anyone.

Lovely staff, all very caring and easy to speak to. Variety of activities offered by the wonderful well-being/activity coordinators. They gave Nana a lovely birthday surprise with cake and personal gifts. Home-cooked food - the home even put on a special afternoon tea for my grandparent's wedding anniversary last summer! Rooms are all welcoming and easily personalised. What a lovely place to stay!

A very caring place who does listen when I speak (and they act!) Mum is mostly happy there - as long as she's having a good day, of course. Activities are good and well run. Quite happy leaving Mum in their care.

I do have one concern - why is there such a big turnover of managers? Are there problems with their working conditions or pay? Do they get enough support from the owners?

My uncle chose this wonderful homely residential care home after we had received an in-depth tour from the manager, who spent time answering all our natural concerns for him to transfer from independent living to a home filled with other residents, of all capabilities. We were impressed with what we were shown and grateful for the speedy transfer. My uncle has taken a few weeks to settle in but overall is feeling secure and well cared for, he loves the fact that we as his family are able to drop by unannounced to visit him. The staff are kind, and caring and always acknowledge us whenever we call by. The home is spoilt less and has a feeling of homely things around. The activity team are great, thinking up different things for the residents to take part in daily should they wish. I love to follow all the fun activities on social media.

Massive thanks.

I am very happy with the care my mother receives at Lime Tree House. The staff are wonderful and have a really good rapport with Mum. The home is comfortable, clean and homely and the food is very good. I am kept up to date with all aspects of Mum's care which gives me confidence that she is in the right place.

The staff are all very committed and helpful.

My uncle had some respite care at Lime Tree House about three years ago. Last Christmas he returned for full-time care and was remembered by the staff, who understand his individual ways and needs. The management team are always there to discuss his present and future care. I'm happy he is in a safe caring environment.

My friend has been a resident for ten months. Her room is newly decorated and she was allowed to bring her personal belongings and her furniture. All the office staff and carers have been very caring and friendly and have been very welcoming to me. The social media page is brilliant so I can see my friend enjoying herself with activities and special events which means if I can't get in when I phone I know what to talk about. My friend is very happy at Lime Tree it did take a her a few months for her to settle. The only criticism I would say is an email or text or a note on social media if the home is closed due to covid or sickness.